Excellent 8.6
Based on 822 reviews

Up to 30% off with Agoda Insider Deals!

September 25, 2016 - September 27, 2016 | 2 nights
The space What's included Capacity Price per night Rooms
Deluxe Premium 1 King or 2 Twins
  • View: Pool
  • 1 Bedroom
  • 42 sq.m.
  • 2 Double Bed and 1 King Bed
  • Low rate (non-refundable)
    • USD
    • 61.13
Not included in room price:
Tax USD 6.73, Fee USD 6.12
Best seller – limited supply!

Our last room!

  • Breakfast included
  • Low rate (non-refundable)
    • USD
    • 72.59
Not included in room price:
Tax USD 7.99, Fee USD 7.26

Our last room!

Studio Larger 1 King City or Pool view
  • View: Pool
  • 1 Bedroom
  • 48 sq.m.
  • 1 King Bed
  • Low rate (non-refundable)
    • USD
    • 76.41
Not included in room price:
Tax USD 8.41, Fee USD 7.64

Our last room!

  • Breakfast included
  • Low rate (non-refundable)
    • USD
    • 87.87
Not included in room price:
Tax USD 9.67, Fee USD 8.79

Our last room!

Executive Deluxe
  • View: Pool
  • 1 Bedroom
  • 42 sq.m.
  • 2 Double Bed and 1 King Bed
  • Breakfast included
  • Low rate (non-refundable)
    • USD
    • 99.34
Not included in room price:
Tax USD 10.93, Fee USD 9.94

Our last room!

Executive Studio Larger
  • View: City
  • 1 Bedroom
  • 48 sq.m.
  • 1 King Bed
  • Breakfast included
  • Low rate (non-refundable)
    • USD
    • 133.72
Not included in room price:
Tax USD 14.71, Fee USD 13.37

Our last room!

1 Bedroom Executive Suite
  • View: City
  • 1 Bedroom
  • 86 sq.m.
  • 1 King Bed
  • Breakfast included
  • Low rate (non-refundable)
    • USD
    • 165.05
Not included in room price:
Tax USD 18.16, Fee USD 16.51

Our last room!

2 Bedroom Executive Suite
  • View: City
  • 2 Bedrooms
  • 128 sq.m.
  • 2 Double Bed and 1 King Bed
  • Breakfast included
  • Low rate (non-refundable)
    • USD
    • 252.16
Not included in room price:
Tax USD 27.74, Fee USD 25.22

Our last room!

About JW Marriott Surabaya Hotel

Description

Located in the heart of Surabaya, JW Marriott Surabaya Hotel is a 5-star hotel offering luxurious accommodation. With its convenient location, the hotel allows you to discover the sights and sounds of Surabaya. The biggest shopping mall, Tunhungan Plaza, is situated within a five-minute walk. Juanda International Airport also can be reached by a 45-minute drive. JW Marriott Surabaya Hotel features 407 rooms, all of which are beautifully furnished in European décor, marble baths, and sublime bedding. Each room is fully equipped with facilities such as Wi-Fi, a mini bar, safety deposit box, TV, tea/coffee maker, and separate bath and shower. To top it all off, guests can see the spectacular view of Surabaya from floor-to-ceiling windows. Recreational facilities such as a swimming pool, health club with soothing massages, fitness center, and sauna can be enjoyed at the hotel. For guests who expect a delicious meal, the hotel offers several on-site restaurants where various kinds of food are served. The staff is professional and ready to offer impeccable services such as 24-hour car rental services, a business center, shoeshine services, and room services. JW Marriott Surabaya Hotel is the perfect destination for business and leisure travelers.
Show more Show less

Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Indonesian
Show more Show less

Policies

Children below 12 years old are not allowed in Executive Lounge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 400000 IDR
Breakfast Charge (when not included in room rate): 220000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 20 Km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 5
Number of Rooms : 407
Parking Fee (per day): 0 IDR
Time to Airport (Minutes): 40
Year Hotel Built: 1996
Year Hotel Last Renovated: 2016
Show more Show less

Recent customer comments

Filter by traveler type
Excellent



based on 822 reviews
  • Cleanliness 8.8
  • Facilities 8.7
  • Location 8.8
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 8.3
Sort by

yanindya from Indonesia
Couples
Stayed one night in September 2016
good located 5 star hotel
My activities was around the city, and this hotel is just about in the center. There is a car-free day program on Sunday at about 5 mins walk from the hotel. A good chance to sight seeing and look for what the locals do on week end. Hotel facilities are standard 5-stars hotel. So, no complaints on that part.
Reviewed September 23, 2016

Budi from Indonesia
Families with older children
Stayed 2 nights in November 2015
Great Place, Great Location
Located at the most crowded and living part of the city, just a 5-minutes walk away from Tunjungan Plaza. Will suitable for business, family even solo trip. Just perfect!
Reviewed September 21, 2016

Linan from Indonesia
Business travelers
Deluxe Premium 1 King or 2 Twins
Stayed one night in September 2016
Outstanding stay as always
Great location, friendly staff and large, spacious and comfortable room
Reviewed September 16, 2016

Praditya from Indonesia
Business travelers
Deluxe Premium 1 King or 2 Twins
Stayed 3 nights in November 2015
Good Stay in Surabaya
Excellent Location, Big Room, Nice breakfast
Reviewed September 15, 2016

Meriana from Indonesia
Business travelers
Deluxe Premium 1 King or 2 Twins
Stayed one night in September 2016
nice hote
very clean and the breakfast really good
Reviewed September 14, 2016

Hijrah from Indonesia
Couples
Studio Larger 1 King City or Pool view
Stayed one night in September 2016
What an amazing stay
I came to Surabaya quite often, but this is my first time stay at JW Marriott. And boy i'm so impressed with very thing that this hotel have. The check in and the check out process were quick! They even allow me to have an early check in. The room is huge! With a spectacular city view. The bed is so damn comfortable. I really love it. The pool is kinda so so. But the grass field beside the pool is so pretty. The breakfast here is great with many many choices. I personally love their french toast. But the breakfast area is kinda to small. Too crowded. One of the plus point for this hotel is that they provide a free shuttle service to Tunjungan Plaza, the biggest shopping mall in Surabaya. Without a doubt i'll stay at JW Marriott next time i travell to Surabaya!
Reviewed September 13, 2016

Daryanto from Indonesia
Business travelers
Deluxe Premium 1 King or 2 Twins
Stayed 3 nights in May 2016
very good
very good
Reviewed September 07, 2016

Gunadi from Indonesia
Business travelers
Deluxe Premium 1 King or 2 Twins
Stayed 2 nights in August 2016
Good job
Nothing
Reviewed September 05, 2016

Mike from United Kingdom
Families with young children
Deluxe Premium 1 King or 2 Twins
Stayed one night in August 2016
Just the best
5 star hotel with magnificent room and great staff and restaurants. Not too expensive either. Treat yourself! One if he best hotels I have ever stayed in.
Reviewed August 27, 2016

rusli from Indonesia
Business travelers
Deluxe Premium 1 King or 2 Twins
Stayed 3 nights in August 2016
comfortable room and good service
very clean room, and nice atmosphere, also friendly staff
Reviewed August 25, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

Not quite what you were looking for?



1

Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.

2

Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.

3

Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program: