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K Gallery Hotel
Suite King - Bed, K Gallery Hotel in Trawas
Lobby, K Gallery Hotel in Trawas
Interior view, K Gallery Hotel in Trawas
Swimming pool [outdoor], K Gallery Hotel in Trawas
Swimming pool, K Gallery Hotel in Trawas
Kid’s club, K Gallery Hotel in Trawas

Removed from saved list

9.1

Exceptional

247 reviews

247 reviews

Housekeeping8
View6
Children's activities2
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Nearby landmarks
Finna golf 760 m
Finna Golf and Country Club 1.1 km
Taman Dayu Waterpark 1.3 km
Jawi temple 1.8 km
Taman Wilwatikna 2 1.9 km
Food Veranda + Playground Taman Dayu 2.2 km
Food Court & Playground Taman Dayu 2.3 km
Wahana & Food Court Taman Dayu 2.4 km
Sardu 2.6 km
Taman TUGU 45 2.7 km

K Gallery Hotel

Desa Durensewu Km. 3 Pandaan Pasuruan Jawa Timur, Indonesia, Prigen, Trawas, Indonesia, 67156 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Prigen, allowing you access and proximity to local attractions and sights. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Inside city center

Top Value

Check-in [24-hour]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Spa

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

4 travelers have booked today.

Value for money9.2
Location rating9.2

Rooms available at K Gallery Hotel

Villa 3 Bedroom
...
  • Room size: 144 m²/1550 ft²
  • Nature view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
Suite King
...
  • Room size: 48 m²/517 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Villa 2 Bedroom
...
  • Room size: 70 m²/753 ft²
  • Nature view
  • 1 king bed & 1 king bed
Enter dates to see prices
Suite Twin Room
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Executive Balcony
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Bamboo Lodge
...
  • Room size: 150 m²/1615 ft²
Enter dates to see prices
Excecutive Suite
...
  • Room size: 58 m²/624 ft²
  • 1 king bed
Enter dates to see prices
Glamping Family
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
With Benefit 36 Hours Stay
...
  • Room size: 48 m²/517 ft²
Enter dates to see prices

Frequently asked questions

Does K Gallery Hotel provide airport transfer?

K Gallery Hotel provides airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.

What types of entertainment are available at K Gallery Hotel?

K Gallery Hotel offers billiards while you stay at this property, supplying guests with entertainment value throughout your stay here.

Is car parking available at K Gallery Hotel?

K Gallery Hotel has car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What kinds of facilities are available for children at K Gallery Hotel?

While on vacation with your family members, your kids can also discover the fun in sports and recreation facilities offered at K Gallery Hotel such as kids pool.

What public parks are within range of K Gallery Hotel?

While residing at K Gallery Hotel, enjoy your morning or evening wander at nearby park which include Taman Wilwatikna 2, Food Veranda + Playground Taman Dayu, and Food Court & Playground Taman Dayu.

What is the verified guest review consensus about K Gallery Hotel's beds?

100.0% of our past visitor critiques have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for K Gallery Hotel down in the review section.

What is the average rating that past Couples' have given to K Gallery Hotel?

Verified couple travelers that have stayed at this property have given K Gallery Hotel an average rating of 9.3. You can look up on more in depth customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Group travelers have given to K Gallery Hotel?

Past group travelers that have stayed at this property have given K Gallery Hotel an average rating of 8.6. You can find more detailed customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about K Gallery Hotel?

Verified local visitors that have stayed at this property have given K Gallery Hotel an average rating of 9.3. You can look up on more specific customer ratings, and comments for this property down in the review section.

What time is check-in and check-out at K Gallery Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

Is breakfast offered at K Gallery Hotel?

Wake up to an excellent � la carte breakfast at K Gallery Hotel. Visitors can enjoy breakfast offered with an additional charge of 75000 IDR for children and 150000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about K Gallery Hotel

  • 8.8

    Excellent
    Cleanliness

    "The archictecture is so clean and beautiful, and the room is one of the most comfiest i have ever been"

    Go

    |

    August 18, 2022

  • 10

    Exceptional
    Staff 

    "Room is spacy and very clean, staffs very nice and helpful."

    restu

    |

    January 10, 2022

  • 10

    Exceptional
    Location

    "The location is nor far from Surabaya, excellent mountain view, nice hotel"

    Tan

    |

    June 25, 2021

Property ranking|Compared to 75 Trawas properties
See all rankings
Value for money score
9.2/10
Service score
9.3/10
Cleanliness score
9.4/10
Couples review score
9.4/10
Better than
96
%
of Trawas properties
Better than
95
%
of Trawas properties
Better than
95
%
of Trawas properties
Better than
95
%
of Trawas properties
Overall rating:

9.1

Exceptional
247 reviews
Cleanliness
9.4
Facilities
9.1
Location
9.2
Read all reviews >
What travelers say they love:
Absolutely lovely, must stay if you ate in the area.
Merima from Bosnia Herzegovina
Family with young children
More about K Gallery Hotel

More about K Gallery Hotel

K Gallery Hotel

The facilities and services provided by K Gallery Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides car hire services to help you find what you want in Trawas.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's tours. The resort even offers a fireplace for a warm atmosphere on chilly nights.
The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at K Gallery Hotel. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at K Gallery Hotel include rooms with separate living room and balcony or terrace. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. K Gallery Hotel is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions. Light snacking is available day or night with the resort's vending machines.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at K Gallery Hotel. Pamper and indulge yourself with a visit to the salon and solarium. The many offerings at K Gallery Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy.
Hot days can be cool fun with water activities like fishing and non-motorized water sports. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats made available at K Gallery Hotel. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site and hiking trails in the resort.
Have some relaxing fun with family and friends at the library.


Reasons to stay here

This resort scores higher than 96% of the city's accommodations on value for money
Past guests rate facilities here higher than 94% of the city's accommodation.
This resort stands above the rest with a cleanliness score that beats 94% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Languages spoken
  • English
  • Indonesian
  • Korean
  • Malay
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Body scrub
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Massage
  • On-site entertainment
  • Solarium
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • BBQ facilities
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • High floor
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet

Location

Desa Durensewu Km. 3 Pandaan Pasuruan Jawa Timur, Indonesia, Prigen, Trawas, Indonesia, 67156
Exceptional
Location

9.2

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-10 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out until12:00
  • Reception open until00:00
Extras
  • Breakfast charge (unless included in room price)150000 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 34
  • Year property opened2019

Reviews of K Gallery Hotel from real guests

Provided by verified guests of Agoda
9.1
Exceptional
Cleanliness9.4
Facilities9.1
Location9.2
Service9.3
Value for money9.2
High score for Trawas
Rating
9+ Exceptional (74)
8-9 Excellent (11)
7-8 Very Good (10)
6-7 Good (5)
<6 Below Expectation (8)
Time of the year
Mar - May (21)
Jun - Aug (20)
Sep - Nov (22)
Dec - Feb (45)
Showing 108 verified guest comments
12345
10.0
Exceptional
Eunike from Indonesia
Family with young children
Stayed 1 night in October 2022

Recommended!!!”

Love this place so much!!! The staff were really helpful. The breakfast was very good. The room was spacious. There were so many attractions..They even clean up my car since it was rainy at night. Excellent service!!!

Reviewed October 27, 2022

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Dear Mrs. Eunike Thank you for taking the time to share your recent experience while staying with us. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest regards - Management.

Responded April 02, 2023
K Gallery Hotel
10.0
Exceptional
restu from Indonesia
Family with young children
Suite Twin Room
Stayed 1 night in January 2022

Nice place and wonderful view!”

Room is spacy and very clean, staffs very nice and helpful. The mountain view is the most wonderful! A lot of activities to do with family and children.. riding horse, feeding rannit, etc. Will be back to stay there again..

Reviewed January 10, 2022

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Dear Mr/s Restu, Warmest greetings from K Gallery Hotel Thank you for your positive feedback towards our services and products which are orchestrated by all of our dedicated team members. We are really glad to know that you had a memorable stay with us and hope we can serve you again in the future. Best regards, Management

Responded October 06, 2022
K Gallery Hotel
10.0
Exceptional
Singgih from Indonesia
Family with young children
Stayed 3 nights in December 2022

Exceptional”

Recommended for family stay. There are lots of facilities that can be enjoyed for the whole family (horse riding, fallabela horses, ATV, farming education, archery, paintball, biking, etc.)

Reviewed December 24, 2022

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Dear Mr. Singgih, Thank you for taking the time to share your recent experience while staying with us. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest regards - Management.

Responded April 04, 2023
K Gallery Hotel
10.0
Exceptional
Garbo from Indonesia
Family with young children
Suite Twin Room
Stayed 1 night in October 2022

Cozy Comfy not pricey hotel”

The atmosphere hotel was awesome, alot of facilities for kids also for grown up.. with beautiful scene and fresh air this hotel gives good vibes

Reviewed October 31, 2022

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Dear Mr/Mrs. Garbo, Thank you for taking the time to share your recent experience while staying with us. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest regards - Management.

Responded April 04, 2023
K Gallery Hotel
10.0
Exceptional
Merima from Bosnia Herzegovina
Family with young children
Suite Twin Room
Stayed 2 nights in August 2022

Amazing property and best staff”

Absolutely lovely, must stay if you ate in the area. We stated for three days and I wish we had another threw days just to enjoy the hotel! Amazing staff, fantastic views. Absolutely best!

Reviewed August 10, 2022

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Dear Ms.Merima, Warmest greetings from K Gallery Hotel Thank you for your positive feedback towards our services and products which are orchestrated by all of our dedicated team members. We are really glad to know that you had a memorable stay with us and hope we can serve you again in the future. Best regards, Management

Responded September 05, 2022
K Gallery Hotel
10.0
Exceptional
Januar from Indonesia
Family with young children
Stayed 1 night in December 2022

Spacious room”

The room is spacious, and get it have a lot of failities and activities for young children. good for familiy

Reviewed December 29, 2022

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Dear Mr. Januar,, Thank you for taking the time to share your recent experience while staying with us. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest regards - Management.

Responded May 21, 2023
K Gallery Hotel
10.0
Exceptional
Susanti from Indonesia
Couple
Stayed 1 night in August 2022

Favorito!”

All was amazing. The check-in and out process was smooth, friendly staff, and what we love the most: super CLEAN! And not forget to mention the spacious room! Will def come back for another stay

Reviewed August 04, 2022

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Dear Ms.Susanti, Warmest greetings from K Gallery Hotel Thank you for your positive feedback towards our services and products which are orchestrated by all of our dedicated team members. We are really glad to know that you had a memorable stay with us and hope we can serve you again in the future. Best regards, Management

Responded September 05, 2022
K Gallery Hotel
10.0
Exceptional
Bella from Indonesia
Couple
Suite Twin Room
Stayed 1 night in December 2022

Good for family with kids”

Fresh air, good food, beat view

Reviewed January 09, 2023

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Dear Ms. Bella, Thank you for taking the time to share your recent experience while staying with us. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest regards - Management.

Responded May 21, 2023
K Gallery Hotel
10.0
Exceptional
Ester from Indonesia
Family with teens
Suite Room Only
Stayed 1 night in April 2022

excellent hotel”

the room is big, the breakfast menu is varied and delicious, the hotel staff is friendly, a lot of activities, suitable for families with small children

Reviewed April 10, 2022

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Dear Ms.Ester, Warmest greetings from K Gallery Hotel Thank you for your positive feedback towards our services and products which are orchestrated by all of our dedicated team members. We are really glad to know that you had a memorable stay with us and hope we can serve you again in the future. Best regards, Management

Responded September 05, 2022
K Gallery Hotel
10.0
Exceptional
Ong from Indonesia
Family with young children
Suite King
Stayed 3 nights in December 2020

Cozy Place with Excellent Service”

I particulary like the spacious clean room. The scenery is also beautiful indeed. It also offers some activities for kids.

Reviewed January 02, 2021

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Dear Mr. Ong, Thank you for your positive feedback towards our services and products which are orchestrated by all of our dedicated team members. We are really glad to know that Mr. Ong and family had a memorable stay with us and hope we can serve you again in the near future. Best regards, Management

Responded September 06, 2022
K Gallery Hotel
10.0
Exceptional
Prisca from Indonesia
Family with young children
Suite Twin Room
Stayed 1 night in January 2023

room and staff”

spacy room and friendly staff

Reviewed January 05, 2023

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Dear Ms. Prisca, Thank you for taking the time to share your recent experience while staying with us. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest regards - Management.

Responded May 21, 2023
K Gallery Hotel
9.6
Exceptional
Amelia from Indonesia
Family with young children
Stayed 1 night in November 2022

Great staycation”

It's great to stay in here,especially with family. Large room and complete equipment in each room really great.

Reviewed November 07, 2022

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Dear Ms. Amelia, Thank you for taking the time to share your recent experience while staying with us. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest regards - Management.

Responded April 04, 2023
K Gallery Hotel
10.0
Exceptional
Tan from Indonesia
Family with teens
Villa 3 Bedroom
Stayed 1 night in June 2021

Very Comfortable Place for Family Vacation”

The location is nor far from Surabaya, excellent mountain view, nice hotel

Reviewed June 25, 2021

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Dear Mr/s Tan, Warmest greetings from K Gallery Hotel Thank you for your positive feedback towards our services and products which are orchestrated by all of our dedicated team members. We are really glad to know that you had a memorable stay with us and hope we can serve you again in the future. Best regards, Management

Responded October 06, 2022
K Gallery Hotel
10.0
Exceptional
Nur from Indonesia
Family with young children
Stayed 1 night in July 2021

The best”

Satu kata. SEMOGA next bza k sin lg...

Reviewed July 05, 2021

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Dear Ibu Nur, Terima kasih telah memberikan rating terbaik untuk K Gallery Hotel. Senang rasanya bisa melayani dan memberikan pengalaman berkesan di momen liburan anda. Dengan senang hati, kami menantikan untuk menyambut kembali Ibu Nur dalam waktu dekat. Salam Hangat, Management

Responded September 17, 2022
K Gallery Hotel
8.8
Excellent
Go from Indonesia
Group
Suite Twin Room
Stayed 1 night in August 2022

Impressive”

The archictecture is so clean and beautiful, and the room is one of the most comfiest i have ever been

Reviewed August 19, 2022

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Dear Mr. Go, Warmest greetings from K Gallery Hotel Thank you for your positive feedback towards our services and products which are orchestrated by all of our dedicated team members. We are really glad to know that you had a memorable stay with us and hope we can serve you again in the future. Best regards, Management

Responded September 05, 2022
K Gallery Hotel
9.2
Exceptional
Yanti from Indonesia
Family with teens
Executive Balcony
Stayed 2 nights in September 2021

View”

You are paying this place for the view. Staffs are very friendly and accommodating We enjoyed the stay

Reviewed September 09, 2021

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Dear Ms. Yanti, Warmest greetings from K Gallery Hotel Thank you for your positive feedback towards our services and products which are orchestrated by all of our dedicated team members. We are really glad to know that you had a memorable stay with us and hope we can serve you again in the future. Best regards, Management

Responded October 06, 2022
K Gallery Hotel
7.6
Very good
hendra from Indonesia
Group
Villa 3 Bedroom
Stayed 1 night in July 2022

Very good”

We stayed at a 3-bedroom villa, the rooms are okay, but unfortunately when we were sleeping peacefully that night, we heard voices inside the wardrobe and it turned out that there was a mouse inside it. We freaked out so we did our best to get the mouse out of the room. We called the employees for some help, but when he arrived at our villa, we managed to get the mouse out of the room already. He just helped to spray some insecticide to the wardrobe and then left. Maybe a 5-starred hotel like K Gallery should pay more attention to the wardrobes and other areas to make sure they are clean and appropriate to be used by guests.

Reviewed July 31, 2022

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Dear Mr. Hendra, Please accept our sincere apologies if some of our services did not meet your expectation. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departements for consideration and further actions. Once again, thank you for sharing your feedback and we look forward to welcoming you whenever your travel bring you back to Pandaan. Best Regards, - Management

Responded April 02, 2023
K Gallery Hotel
8.4
Excellent
Alicia from Indonesia
Family with young children
Stayed 1 night in January 2021

Love stay in this hotel”

Everything is good, the room is spacious and the bathroom is awesome clean. Only the water shower is sometimes hot sometimes cold. Please fix it.

Reviewed January 22, 2021

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Dear Mrs.Alicia Thank you for choosing K Gallery Hotel Pandaan as your preferred accommodation. I am delighted to know that you cherished each moment in our surroundings and that the team ensured you carried back fond memories of your time with us. I have shared your compliments with everyone in the hotel and I have no doubt that your acknowledgement of our efforts will motivate all of us to do even better with each passing day. Once again thank you for your wonderful feedback, we all look forward to welcome you back in your future visit to K Gallery Hotel Pandaan Best Regards,

Responded February 07, 2021
K Gallery Hotel
7.6
Very good
yoan from Indonesia
Family with young children
Suite Twin Room
Stayed 3 nights in December 2022

New and clean hotel ”

The hotel got lots of kids activities but all of them were pricey around 75-185. Swimming pool is too small. But staffs are helpful and polite. Room is big and clean but no view. Breakfast menu is limited.

Reviewed December 26, 2022

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Dear Mr/Mrs. Yoan, Thank you for taking the time to share your recent experience while staying with us. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience. The comments that you have made regarding service standards and facilities at the glamping will be brought to our attention for further evaluation. Warmest regards - Management.

Responded April 04, 2023
K Gallery Hotel
7.2
Very good
from Singapore
Family with young children
Suite Twin Room
Stayed 1 night in December 2022

super spacious, practical and clean room”

Nice layout of room which is super spacious, with XL size bathroom size, and a. porch for chilling or studying. Great food breakfast where there is minimal food wastage you order the portion you want to eat. shampoo and body lotion has a very strange horse urine smell.... please look into it.

Reviewed December 25, 2022

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Dear Mr. Kris, Thank you for choosing to share details about your recent experience at K Gallery Hotel. We certainly appreciate your valuable feedback as our customer. We are disappointed to hear that there were several aspects that detracted from your overall quality of stay. The comments that you have made will be brought to our attention for further evaluation. Best Regards, Management

Responded April 04, 2023
K Gallery Hotel
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