Travelling to Hong Kong SAR, China? Read all updated requirements before you book.
K11 ARTUS
K11 ARTUS
K11 ARTUS
K11 ARTUS
K11 ARTUS
K11 ARTUS
K11 ARTUS

Removed from saved list

9.2

Exceptional

3,733 reviews

3,733 reviews

View64
Housekeeping18
Breakfast4
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
K11 Musea

50 m

Avenue of the Stars

60 m

New World Centre

60 m

Salisbury Garden

160 m

Hong Kong Dragon Boat Carnival

190 m

Popular landmarks
Hong Kong Skyline

410 m

Tsim Sha Tsui East

440 m

Victoria Harbour

1.1 km

Victoria Peak (The Peak)

3.5 km

Nan Lian Garden

5.9 km

Closest landmarks
Sky Lounge

230 m

Tsim Sha Tsui Post Office

240 m

ACME Custom Tailor

260 m

The Peninsula Hong Kong

280 m

TANGS

290 m

2021

K11 ARTUS

Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tsim Sha Tsui, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Show more

Highlights

Sparkling clean

140 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "<Br>The property is implementing a “no-visitors in rooms” measure across all units, for the health and safety of all within the Residence. <Br><Br>Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from guests with at least one dose of the vaccination. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information. <Br><Br>At K11 ARTUS, the health and well-being of our guests and team members remain our top priority. We are operating to the highest levels of health and safety vigilance. All guests and visitors are required to have received at least one dose of COVID-19 vaccination, use “LeaveHomeSafe” mobile app upon arrival."

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

38 travelers have booked today.

Value for money8.8
Location rating9.5
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport26.4 km

Rooms available at K11 ARTUS

Artus Two
...
  • Room size: 115 m²/1238 ft²
  • City view
  • 1 super king bed & 2 single...
Enter dates to see prices
ARTUS HARBOUR Two
...
  • Room size: 108 m²/1163 ft²
  • Harbor view
  • 1 super king bed & 2 single...
Enter dates to see prices
ARTUS HARBOUR Three
...
  • Room size: 172 m²/1851 ft²
  • Harbor view
  • 1 super king bed & 1 super ...
Enter dates to see prices
ARTUS HARBOUR Studio
...
  • Room size: 64 m²/689 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
ARTUS Three
...
  • Room size: 176 m²/1894 ft²
  • Partial sea view
  • 1 super king bed & 1 super ...
Enter dates to see prices
Artus One Plus
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 super king bed & 1 sofa b...
Enter dates to see prices
Artus Studio
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
ARTUS HARBOUR One Plus
...
  • Room size: 88 m²/947 ft²
  • Harbor view
  • 1 super king bed & 1 sofa b...
Enter dates to see prices
Grand Artus Studio
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
ARTUS HARBOUR One
...
  • Room size: 71 m²/764 ft²
  • Harbor view
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at K11 ARTUS?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to K11 ARTUS?

K11 ARTUS is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at K11 ARTUS also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, K11 ARTUS has a car park available for guests. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at K11 ARTUS?

Start your mornings right, with the à la carte and continental breakfast options offered at K11 ARTUS. Western breakfast is available for guests. There's an additional charge of 220 HKD for adults and 220 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at K11 ARTUS?

K11 ARTUS features an on-site restaurant for your dining convenience.

What is the smoking policy at K11 ARTUS?

K11 ARTUS does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to K11 ARTUS?

East Tsim Sha Tsui MTR Station is the closest train, metro, or bus station, about 130 m away from K11 ARTUS.

What restaurants are nearby K11 ARTUS?

K11 ARTUS is located in Tsim Sha Tsui, famous for good restaurants such as Rech by Alain Ducasse (InterContinental Hong Kong), Yan Toh Heen (InterContinental Hong Kong) and Nobu.

What popular shopping places are close to K11 ARTUS?

K11 ARTUS is located in Tsim Sha Tsui area which features shopping places such as Harbour City, K11 Musea and New World Centre.

What are popular attractions near K11 ARTUS?

Guests at K11 ARTUS can easily visit Hong Kong Skyline, Tsim Sha Tsui East and Hong Kong Museum of History located in the Tsim Sha Tsui area.

What popular natural sightseeing spots are close to K11 ARTUS?

K11 ARTUS is located in the Tsim Sha Tsui area, which is famous for natural sightseeing destinations such as YMCA Climbing Wall and DukLing.

Show more questions
See map

Explore the neighborhood

What people love about K11 ARTUS

  • 9.2

    Exceptional
    Location

    "The hotel location is wonderful and just at K11 Musea providing fantastic & elegant shopping varieties and prestige food tasting & enjoyment."

    Kwan

    |

    September 23, 2022

  • 10

    Exceptional

    "Good service"

    yin

    |

    September 19, 2022

  • 10

    Exceptional
    Staff 

    "Staff are very helpful, polite and efficient!!!"

    CHAN

    |

    September 19, 2022

Property ranking|Compared to 968 Hong Kong properties
See all rankings
Service score
9.5/10
Cleanliness score
9.5/10
Overall score
9.3/10
Couples review score
9.3/10
Better than
99
%
of Hong Kong properties
Better than
99
%
of Hong Kong properties
Better than
99
%
of Hong Kong properties
Better than
99
%
of Hong Kong properties
Overall rating:

9.2

Exceptional
3,733 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.5
Read all reviews >
What travelers say they love:
Thanks to Ruby to make our staycation so wonderful.
Wen from Hong Kong SAR, China
Couple
More about K11 ARTUS

More about K11 ARTUS

K11 ARTUS

Get the most from an urban escape in Hong Kong when you book a room at K11 ARTUS. Located right in the city center, K11 ARTUS saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! K11 ARTUS is a perfect starting point for numerous sightseeing and tourist choices, with a location just 3.5 km from the Victoria Peak (The Peak).
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Hong Kong even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at K11 ARTUS thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at K11 ARTUS come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at K11 ARTUS begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the steam room and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Reasons to stay here

Facilities at this hotel are rated higher than 99% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 99% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 99% of the city's options.

Show more
Amenities and facilities
Exceptional
Facilities

9.1

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Kitchen
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Dishwasher
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • LAN Internet in room [free]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Washing machine
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Vegetarian
  • Full English/Irish
Restaurants on site

The Commune

  • Cuisine: International
Location
Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China
Exceptional
Location

9.5

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    26.4 km
  • Shenzhen Bao'an International Airport (SZX) - China
    53.1 km

Public transportation

  • East Tsim Sha Tsui MTR Station
    130 m
  • Tsim Sha Tsui MTR Station
    560 m

Hospital or clinic

  • October Medicine
    420 m

Shopping

  • Ladies Market
    2.7 km

Convenience store

  • 7 Eleven
    450 m

Cash withdrawal

  • ATM
    150 m
What's nearby

Popular landmarks

  • Hong Kong Skyline
    410 m
  • Tsim Sha Tsui East
    440 m
  • Victoria Harbour
    1.1 km
  • Victoria Peak (The Peak)
    3.5 km
  • Nan Lian Garden
    5.9 km
  • Ocean Park Thrill Mountain
    6.6 km
  • Hong Kong Disneyland
    13.8 km
  • Lantau Island
    24.1 km
  • Ngong Ping 360
    24.3 km
  • Tian Tan Buddha (Big Buddha)
    28.1 km

Nearby landmarks

  • K11 Musea
    50 m
  • Avenue of the Stars
    60 m
  • New World Centre
    60 m
  • East Tsim Sha Tsui MTR Station
    130 m
  • Salisbury Garden
    160 m
  • Hong Kong Dragon Boat Carnival
    190 m
  • 7 Eleven
    230 m
  • Sky Lounge
    230 m
  • Signal Hill Garden
    240 m
  • Tsim Sha Tsui Post Office
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)37

Extras

  • Breakfast charge (unless included in room price)220 HKD

The property

  • Non-smoking rooms/floorsno
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 287
  • Room voltage220
  • Year property opened2019
Property announcements

1% of room revenue will be donated to K11 Craft & Guild Foundation to conserve and rejuvenate fast-disappearing Chinese craftsmanship.

Our residences are for accommodation only, and must not exceed the maximum occupancy permitted for each residence type. For any violations, an additional charge equivalent to one night’s room rate plus 10% service charge and the enhanced room cleaning fee will be incurred. On the occasion that our residences are required for social or commercial purposes, our Sales team would be most delighted to assist. Please contact hotel for more information.


The property is implementing a “no-visitors in rooms” measure across all units, for the health and safety of all within the Residence.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from guests with at least one dose of the vaccination. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

At K11 ARTUS, the health and well-being of our guests and team members remain our top priority. We are operating to the highest levels of health and safety vigilance. All guests and visitors are required to have received at least one dose of COVID-19 vaccination, use “LeaveHomeSafe” mobile app upon arrival.



To protect all within the residence, bookings under the below circumstances will be declined:
* Guests under a mandatory compulsory quarantine order or isolation order;
* Guests or household members had any contact with a novel coronavirus-related pneumonia patient in the past 14 days.
* Guests have symptoms of fever, feeble, cough, sore throat, muscle pain, diarrhea, vomiting, shortness of breath and/or breathing difficulty.
* Guests did not take at least one dose of COVID vaccine.

Other COVID related measures include:
* All residents and visitors must have received at least one dose of COVID-19 vaccine for entry, and are required to present their vaccination record;
* All entering the premises are required to wear masks, undergo body temperature check, scan the ‘LeaveHomeSafe’ app and fill in a health declaration form upon arrival;
* A “no-visitors in rooms” measure across all units;
* Maintain social distance, strictly follow maximum capacity of each unit;
* Temporary closure of Steam and Sauna;
* All guests are required to fulfill the latest Government’s COVID-19 Vaccine Pass (https://www.coronavirus.gov.hk/eng/vaccine-pass.html) requirements for entry of restaurant the Commune on 10/F, gym, pool and wellness facilities.

Reviews of K11 ARTUS from real guests

Provided by verified guests of Agoda
9.2
/
10
Cleanliness9.5
Facilities9.1
Location9.5
Service9.5
Value for money8.8
High score for Hong Kong
Rating
9+ Exceptional (394)
8-9 Excellent (56)
7-8 Very Good (50)
6-7 Good (10)
<6 Below Expectation (22)
Time of the year
Mar - May (95)
Jun - Aug (190)
Sep - Nov (124)
Dec - Feb (123)
All guests (2,068)
All room types
All languages

Show reviews that mention 

Showing 532 verified guest comments
12345
10.0
Exceptional
TSZ from Hong Kong SAR, China
Couple
ARTUS GRAND HARBOUR One
Stayed 1 night in October 2020

Anniversary and Babymoon STAYCATION”

This is 1st anniversary of our marriage as well as babymoon trip. Our room is seaview one bedroom type. The actual view is amazing with wide view of the Harbour. Not only the balcony, we can also enjoy the harbour view at bathroom. It is unforgettable. Besides, all staffs are polite and considerate. First of all, the receptionist led you to the room after check-in and introduced the service briefly. The staffs at gym/pool floor also introduced the service and the high-bookshelf area actively. When we asked for the place of different buttons or iron at room by internal phone, the staff also explained clearly with patient. The reception staff called 'Enzio' at night shift explained again for our enquiry about check-out time, room drink and helped us mark down our vegetarian need of breakfast. The pool staffs are nice. The male staff led me to the pool and let us know about route due to emergency maintenance nearby. When we waiting at check-out area, the staff called 'Jason (Duty Manager)' notified that I was the first one in the queue. It is very appreciated. He asked me if we enjoyed the stay politely. Also, he showed and explained the breakdown of the charges clearly. Two bags of bath salt were given to us as gift. Finally, Jason notified that my wife was pregnant and asked me if we need any help after we checked-out successfully. He and his colleagues helped us keep our luggage carefully. This image still keeps in my memory. My wife and I highly recommended K11 Artus. It is an excellent place for Hong Kong people to enjoy staycation. Of course, this place is recommended to every tourist.

Reviewed October 27, 2020

See room deals

Thank you very much for your time to share your experience in K11 ARTUS. It is great to hear that our service from the staff, the room and the environment which fulfil your expectation. We would like to thank you for your stay with us. It is delighted to read your appreciation specifically to Enzio and Jason. At ARTUS, we are trying to create the ARTUS atmosphere to our guest and make them feel staying at ARTUS is just like to staying at home. Thank you for your feedback again. Looking forward to see you soon again in K11 ARTUS.

Responded October 30, 2020
K11 ARTUS
10.0
Exceptional
WONG from Hong Kong SAR, China
Family with young children
ARTUS HARBOUR One
Stayed 1 night in June 2020

Wonderful stay we had!”

Staycation for a 2D1N for birthday plus wedding anniversary at Artus, an overall very wonderful moment we had! Nice greetings from staff at our very first stop at the concierge. Sharp check~in with staff escorting us to the room. Very responsive frontline room services all along and we felt so comfortable to stay at room with everything we need, eat and drinks. The infinity pool with a 360 view was tempting. Astonishing seaview for day and night and you would be able to browse the whole hk at a glance! Once again, a great choice for staycation and thanks to Winnie, the chief concierge and her team of staff for the hearty services!

Reviewed July 02, 2020

See room deals

Dear Wong, Thank you very much for your time to share your experience in K11 ARTUS. We are delighted to hear you enjoyed your stay recently with your stay. Thank you again for your support and we wish to see you soon at K11 ARTUS for your next journey. Stay well and healthy! Best regards, Jonathan Lui Duty Manager

Responded July 07, 2020
K11 ARTUS
10.0
Exceptional
Wincy from Hong Kong SAR, China
Group
ARTUS Three
Stayed 1 night in July 2021

My staycation experience at K11 Artus is definitely my #1 favourite in HK”

I booked a 3-bedroom for birthday celebration on 1 July and the room was absolutely beautiful. My room was very nicely decorated with birthday balloons and handwritten cards from the Butlers, Vincci Lai and Yammie Wong , which makes me feel like home! I truly appreciate them going extra miles attending to our needs prior to and after check-in with detailed explanation on the room tour and entire hotel facilities. Another heartfelt moment is when Artus also prepared a customized bathrobe with my name sewn on it as bday gift which I have never received it before at any hotels for bday celebration and exceeding my expectation. The in-room design is very classy and well-furnished with high level of details to make our stay comfy. The wide balcony with unobstructed city/harbour view is unbeatable. We felt really joyful throughout the stay. The Artus Team also demonstrated professionalism when I have left my personal belongings in the room and able to retrieve it back in the most efficient manner. The Hotel Manager is also very sensitive to our needs when we encounter short delay on using their online food ordering system. I am very impressed by the professional butler and the whole team (incl Sam for ensuring my taxi arriving swiftly on spot) and will definitely comeback for our next staycation!

Reviewed July 06, 2021

See room deals

Dear Wincy, Thank you for your precious time in sharing your recent stay experience. We are thrilled to know that you have had a wonderful stay with us and thank you for your appreciations, especially to Vincci, Yammie and Sam. At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Your compliment is the fuel for all of us to keep up our work. We look forward to welcoming you back at K11 ARTUS, your Artisanal Home again in near future. Warmest regards, Gordan Chan Duty Manager

Responded July 22, 2021
K11 ARTUS
10.0
Exceptional
HO from Hong Kong SAR, China
Group
ARTUS GRAND HARBOUR One Plus
Stayed 1 night in June 2021

Wonderful Staying Experience!”

The Guest Service team arranged a excellent decoration in advanced for celebrating my friend’s Retirement & Birthday. Moreover, I was impressed by their front desk team on the registration & room tour. Very efficient & knowledgeable, well-done! The room was very comfortable & clean, & its location is excellent! Just next to K11 MUSEA & MTR station. Overall it’s a wonderful staying experience! Special thanks to Rooms Team Mandy, Winnie & Gordon. Definitely we’ll visit again. Thank you!

Reviewed June 27, 2021

See room deals

Dear HO, Thank you for your precious time in sharing your recent stay experience. We are pleased to know that you have had a wonderful stay and appreciated the service, especially to Mandy, Winnie and Gordon. We look forward to welcoming you back at K11 ARTUS, your Artisanal Home again in near future. Warmest regards, Gordan Chan Duty Manager

Responded June 27, 2021
K11 ARTUS
10.0
Exceptional
tung from Hong Kong SAR, China
Couple
ARTUS GRAND HARBOUR One
Stayed 1 night in August 2021

Best balcony”

Nice room, the look and feel of the apartment is very comfortable and home-feel. Every items sourced are very thoughtful and stylish. The balcony is awesome! It makes u feeling like floating on the sea. The breakfast quality is normal, not outstanding but the view is the point. The pool is nice. Lucky there weren’t many people so it was not crowded. You can see the whole artus and Rosewood also the cultural center from the pool. It worths the money.

Reviewed August 26, 2021

See room deals

Dear tung, Thank you for staying with us and we appreciate your time in sharing your experience. We are thrilled to learn that you had a good stay at your Artisanal Home. Our Artisans are looking forward to welcoming you again at K11 ARTUS! Warm Regards, Jessie Hsu Duty Manager

Responded August 27, 2021
K11 ARTUS
10.0
Exceptional
Phoenix from Hong Kong SAR, China
Family with young children
ARTUS HARBOUR Studio
Stayed 1 night in November 2020

Strongly Recommended, Out of Expectation”

I stayed one night with my little one-year-old child for celebrating my wife's birthday. K11 ARTUS prepared birthday surprises to us which were birthday card, balloon, and also delicious cupcakes. Also, the hotel prepared lot of baby stuffs for my child, including baby bathrobe, baby chair, baby flip flop, baby bath tray and so on. Really warm and surprise to me and my wife. The food ordering system is also convenient to us, we can choose different kinds of food and place an order directly at room, and the restaurant located at K11 MUSEA will deliver the ordered food and beverage directly from restaurant to your room within 15 mins! Super convenient! Surely the harhour view of the room is really really great, and the customer service of the hotel staff is also good. Perfect and strongly recommended to you.

Reviewed November 16, 2020

See room deals

Thank you very much for your time to finish the survey and shared your experience in K11 ARTUS. We wish to see you soon at K11 ARTUS for your next journey. Stay well and healthy!

Responded November 19, 2020
K11 ARTUS
10.0
Exceptional
Wendy from Hong Kong SAR, China
Group
ARTUS HARBOUR Studio
Stayed 1 night in August 2021

Incredible environment with excellent services ”

I stayed a night with my parents for birthday celebration and the room is so comfortable with spacious balcony that have perfect Victoria Harbour view, especially impressed by the fast food delivery service from K11 Musea restaurants. All the staff are very professional, especially the amici who helped us to check in and check out, and also special thanks to Yammie for her warm welcome and introduction of the facilities. The whole experience is exceptional and will definitely recommend to friends!

Reviewed August 24, 2021

See room deals

Dear Wendy, Thank you for your time in sharing your review. We are delighted to hear that you enjoy your stay in K11 Artus. We are also glad to hear that you are impressed by our Artisan Yammie who provided the exceptional service. We wish to see you very soon at your Artisanal Home in Hong Kong in near future. Warm regards, Kming Chan Duty Manager

Responded August 24, 2021
K11 ARTUS
10.0
Exceptional
WAI from Hong Kong SAR, China
Group
Artus One
Stayed 1 night in March 2021

Excellent service and best environment !!!!!”

Since my friends bday we choose K11 artus . Hotel provide a super sweet decoration in our room and made us really surprise! They also prepared a gorgeous cake in our fridge with a handwrite Happy birthday. How sweet and attentive they are! Thankyou Danny !He made a conscientious and attentive welcoming for us. He explained so clearly and very helpful when we have problem! And also Mancy provided a enjoyable art tour for us. You are so tender and sweet: )! More, when i back home i found my crystal bracelets, hotel 's reaction so smart and quickly! Mancy help me to arrange again :')!! How can i don't love this hotel? It must be 5 stars and i would like to come back very soon!!

Reviewed March 06, 2021

See room deals

Dear WAI, Thank you very much for your time to share your experience in K11 ARTUS. We are delighted to hear you enjoyed the view and the service. At ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Thank you again for your support, we wish to see you soon at K11 ARTUS for your next journey. Jonathan Lui Duty Manager

Responded May 03, 2021
K11 ARTUS
10.0
Exceptional
Rachel from Hong Kong SAR, China
Couple
ARTUS HARBOUR Studio
Stayed 1 night in April 2021

Best hotel experience!”

K11 Artus is worth every single dollar - the view, the room, the staff and service were all very impressive. Booked K11 Artus to surprise my boyfriend’s birthday. Though we had to wait almost an hour to get our room, it was all worth it as we got upgraded to Artus One Plus. The hotel prepared a simple balloon and cake greeting, and even had some burnt cheesecake from LaVina (which tastes so good), snacks and drinks to welcome us during our stay. Never did we ever imagine having such a breathtaking view of HK - so I would highly recommend you to choose the rooms with harbour view. Until now, we still get excited when we think of our stay and will definitely be back here soon 😊

Reviewed April 12, 2021

See room deals

Dear Rachel, Thank you for staying with us and we appreciate your time in sharing your experience. We are thrilled to learn that you enjoy the stay at your Artisanal Home in K11 ARTUS. Our Artisans are looking forward to welcoming you again at K11 ARTUS! Warm Regards, Jonathan Lui Duty Manager

Responded May 17, 2021
K11 ARTUS
10.0
Exceptional
Ho from Hong Kong SAR, China
Business traveler
ARTUS GRAND HARBOUR One
Stayed 1 night in May 2022

Super nice stay”

The is the most pleasant stay in HK hotel. The room is spacious and the harbour view is magnificent. There are welcoming gift, congratulations card and helium balloons. Staff are helpful and very kind. You can feel that you are so welcome by everyone. The swimming pool also very clean. Love the breakfast so much too. Highly recommendable!

Reviewed May 16, 2022

See room deals

Dear Guest, Thank you for sharing your recent experience with us. We are thrilled to learn that you had a wonderful stay and appreciate our services. At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Your compliment is the fuel for all of us to keep up our work. Thank you again for your support and we look forward to welcoming you soon at K11 ARTUS. Warmest Regards, Duty Manager

Responded May 17, 2022
K11 ARTUS
10.0
Exceptional
Alexander from Hong Kong SAR, China
Family with teens
Artus Two
Stayed 1 night in April 2021

Exceptional”

We have been so pampered at Artus by the wonderful staff the moment we entered the hotel. Our pleasant experience started when we needed to make modification to our reservation which staffs handled it with professionalism to upgrade us with the appropriate fee applied. Since it’s a long Easter weekend, the hotel was super busy with unexpected turn-out of guests which resulted in delay of our check-in time. The staff recognized the inconvenience caused and later on accommodated us for a generous late checkout time and complimentary breakfast for kids and I. Thanks to the super amazing staff, Patricia and Alan. You have made our stay a super relaxing one, a much needed staycation we all have been waiting for, but it’s far exceeded our expectations and more.

Reviewed April 04, 2021

See room deals

Dear Alexander, Thank you for staying with us and we appreciate your time in sharing your experience. We are thrilled to learn that you had an "Egg-cellent" easter holiday at your Artisanal Home. Thank you very much for your kind words to Patricia and Alan from Guest Experience Team. Our Artisans are looking forward to welcoming you again at K11 ARTUS! Warm Regards, Jason Chu Duty Manager

Responded May 13, 2021
K11 ARTUS
10.0
Exceptional
Hang from Hong Kong SAR, China
Couple
Artus One
Stayed 1 night in May 2020

Awesome stay”

The room is clean and tidy with elegant design. The room decorations for birthday and anniversary celebrations are absolutely amazing. It will be better if basic seasonings and dish cleaner are provided for cooking. Also the telephone was not working and we couldn’t call for service. But overall it’s a fantastic stay.

Reviewed June 02, 2020

See room deals

Dear Hang, Thank you very much for your time to share your experience in K11 ARTUS. We are delighted to hear you enjoyed your stay recently with your stay. Thank you again for your support and we wish to see you soon at K11 ARTUS for your next journey. Stay well and healthy! Best regards, Jonathan Lui Duty Manager

Responded June 11, 2020
K11 ARTUS
10.0
Exceptional
Fu from Hong Kong SAR, China
Family with young children
ARTUS HARBOUR Studio
Stayed 1 night in January 2022

Best ever Staycation in HK ”

The room is extremely spacious with the fabulous Victoria Harbour 180-degree seaview. Mostly importantly, the balcony will allow you to enjoy this sea view at anytime during daytime and nighttime with high degree of privacy. Having a cup of coffee or enjoying a wine is extremely chill. It is also highly convenient but with high degree of security. You can take a lift directly access to the K11 Musea mall. You can enjoy the food, shopping at any time. Lastly, the staff here is well trained whereas their service level are in general out of your expectation.

Reviewed January 24, 2022

See room deals

Dear Fu , Thank you for sharing your recent experience with us. We are thrilled to learn that you had a wonderful stay and appreciate our services. At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Your compliment is the fuel for all of us to keep up our work. Thank you again for your support and we look forward to welcoming you soon at K11 ARTUS. Warmest Regards, Candace Li Duty Manager

Responded January 25, 2022
K11 ARTUS
10.0
Exceptional
Wilson from Hong Kong SAR, China
Couple
ARTUS HARBOUR Studio
Stayed 1 night in March 2021

Spotless hotel”

The best hotel I have ever live in so far. Staff are professional and very helpful. Good facilities and very comfortable bed. I stayed in a harbour view room which was incredible. Perfect location and a huge/ cool shopping mall below the hotel building. I will come back for sure!

Reviewed March 30, 2021

See room deals

Dear Wilson, Thank you very much for your time to finish the review and shared your experience in K11 ARTUS. We wish to see you soon at K11 ARTUS for your next journey. Stay well and healthy! Duty manager

Responded March 30, 2021
K11 ARTUS
10.0
Exceptional
Chak from Hong Kong SAR, China
Couple
ARTUS HARBOUR One
Stayed 1 night in January 2021

K11 ”

K11 Artus is definitly a prefect hotel for relaxing while you are facing one of the best view in Hong Kong. You can also enjoy a high tea outside the terrace.Besides, the staff are very nice and polite. The room and the bathroom are so tidy and clean.

Reviewed January 19, 2021

See room deals

Dear Chak, Thank you for sharing your recent experience with us. It is great to know that you have a wonderful stay. At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Thank you again for your support, we wish to see you soon at K11 ARTUS for your next journey. Best Regards, Kming Chan Duty Manager

Responded January 19, 2021
K11 ARTUS
10.0
Exceptional
tsz from Hong Kong SAR, China
Couple
ARTUS HARBOUR Studio
Stayed 1 night in June 2022

Best trip”

Customer services are very good, the room is awesome, it’s clean and grand. Most of the facilities for a house are provided. The harbour view is wonderful. Nice trip for a couple!

Reviewed June 30, 2022

See room deals

Dear Guest, Thank you for sharing your recent experience with us. We are thrilled to learn that you had a wonderful stay. At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Your compliment is the fuel for all of us to keep up our work. Thank you again for your support and we look forward to welcoming you soon at K11 ARTUS. Warmest Regards, Duty Manager

Responded July 01, 2022
K11 ARTUS
10.0
Exceptional
Hitomi from Hong Kong SAR, China
Family with young children
ARTUS HARBOUR Studio
Stayed 1 night in May 2021

Best staycation in HK!”

We stayed there for our baby's 100 days celebration on a Sunday night. The room was fully equipped with a lot of baby goods (Bottle steriliser, steamer, baby bath, tripp trap high chair. mustela baby lotion and baby wash.) which I found very helpful. The room was spacious and the view from balcony was superb. We will definitely come back again for a special occasion!

Reviewed May 24, 2021

See room deals

Dear Hitomi, Thank you for sharing your experience. We are delighted to know that you had a wonderful stay at your Artisanal Home. Hope to see you again in near future. Warm Regards, Gordan Chan Duty Manager

Responded May 24, 2021
K11 ARTUS
9.6
Exceptional
Wai from Hong Kong SAR, China
Couple
ARTUS HARBOUR Studio
Stayed 1 night in March 2021

Excellent service and Facility. Nice view ”

I had chosen sea view room to have Celebration my anniversary. It is appreciated that hotel managed it with little Decoration for us. Also , It is excellent of their service and all the Facility and furniture are very clean. Especially, I would like to express my thank you to the staff named Crystal and Hailey who sent a greeting email to me before my trip and asked for any arrangements for me, and they Are all follow up well. Apart from high-quality of service, The hardware of the hotel is excellent. I would like to recommend this hotel to you .

Reviewed March 20, 2021

See room deals

Dear Wai, Thank you very much for your time to finish the survey and shared your experience in K11 ARTUS. I truly believe your words will be served as a great encouragement for Crystal and Hilary to maintain their service quality. We wish to see you soon at K11 ARTUS for your next journey. Stay well and healthy! Duty manager

Responded March 24, 2021
K11 ARTUS
10.0
Exceptional
Tony from Hong Kong SAR, China
Couple
ARTUS HARBOUR One
Stayed 1 night in December 2021

Fantastic facilities and staff ”

If you’re paying a bit more - all the little things really matter….K11 Artus got all of the little things right! A fantastic room / apartment, with large balcony and stunning Harbour view - and a great team who made our anniversary a special one, a huge thanks to everyone. Great service doesn’t happen by accident. Clearly the team there is getting a lot right.

Reviewed December 04, 2021

See room deals

Dear Tony, Greetings from K11 ARTUS! Thank you for staying with us. We are very pleased to learn that you like the experience from the room to our services. We will continue to strive for bespoke and welcoming services for our guests. We all look forward to seeing you again at K11 ARTUS, your Artisanal Home in Hong Kong! Warm Regards, Candace Li Duty Manager

Responded December 04, 2021
K11 ARTUS
10.0
Exceptional
WING from Hong Kong SAR, China
Couple
ARTUS HARBOUR Studio
Stayed 1 night in October 2021

Happy Staycation”

This staycation was celebrating my husband birthday, it was wonderful can a bit earlier check in and let me decorate the room. Thank you the hotel prepared the birthday balloon and the chocolate cake:) it is delicious!! We order food with the hotel’s system, the staff are kindly and helpful, we are appreciate the experience.

Reviewed October 27, 2021

See room deals

Dear Wing, Thank you for your time in sharing your recent stay experience. We are delighted to learn that you enjoy staying at K11 ARTUS. We wish to seeing you very soon at K11 ARTUS. Best regards, Kming Chan Duty Manager

Responded November 20, 2021
K11 ARTUS
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss