Kacha Resort & Spa Koh Chang
Kacha Resort & Spa Koh Chang
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8.0
Very good

"The environment is nice and cozy."

TAM

|

May 10, 2018

Hillside Deluxe - Guestroom Kacha Resort & Spa Koh Chang
Hillside Deluxe - Guestroom
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Lobby Kacha Resort & Spa Koh Chang
Lobby
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Lobby Kacha Resort & Spa Koh Chang
Lobby
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Beach Kacha Resort & Spa Koh Chang
Beach
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See map Kacha Resort & Spa Koh Chang
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Excellent
Location
8.8
See all 6 photos Kacha Resort & Spa Koh Chang
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What guests are saying:
Good location at convenience place and night life
Jitpanu from Thailand
Couple
The only thing I did not appreciate is being charged for extra bedding for the sofa/bed when the room/bungalow had been booked for 2 aduts and 2 children. Obviously we needed extra bedding and that should have been included in the price!
France from Canada
Family with young children
just relax and chill
lee from United Kingdom
Couple
great location if all you want to do is nothing and relax , would highly recommend
lee from United Kingdom
Couple
You can not get better! We even extended our stay!
JASPAL from United Kingdom
Couple
great location if all you want to do is nothing and relax , breakfast was a buffy hot & cold selection which was good , staff very helpful . and rooms was spotless
lee from United Kingdom
Couple
You can not get better!
JASPAL from United Kingdom
Couple
Katcha resort is a good hotel the rooms are clean and comfortable there is a reasonable choice for breakfast. excellent swimming pool right on the beach. good staff. would sugest when booking a room to book on the beach side
william from United Kingdom
Couple
Always enjoy staying here. Find it difficult to fault the place.
Nicholas from United Kingdom
Family with young children
Nice staff, nice rooms, nice breakfast and lovely place ! Will come back for sure!
Charlee from Sweden
Couple

Kacha Resort & Spa Koh Chang

Excellent location
Stay in the heart of Koh Chang - What's nearby?
Excellent
From 3602 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.1
Value for money7.7
Distance to city center1 km
Location rating8.8
Nearest airportTrat Airport (TDX) - Thailand
Distance to airport19.5 km

Agoda Preferred Property

2018

Gold Circle Award Winner

  • Airport transfer

  • Private beach

  • Located in heart of Koh Chang

  • Free Wi-Fi in all rooms!

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 5 hours ago | 20 travelers are looking at this property right now
Deluxe Villa
Deluxe Villa
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 double bed
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Deluxe Sea View Bungalow
Deluxe Sea View Bungalow
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 double bed
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Deluxe Seaside
Deluxe Seaside
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Hillside Deluxe
Hillside Deluxe
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 double bed or 2 single be...
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Deluxe Chalet
Deluxe Chalet
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 double bed
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Beach front chalet
Beach front chalet
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 double bed
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Deluxe Sea View Building
Deluxe Sea View Building
...
  • Room size: 40 m²/431 ft²
  • Beach view
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Seaside Junior Suite
Seaside Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
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Family Suite
Family Suite
...
  • Room size: 80 m²/861 ft²
  • Garden view
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
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    Have a question for Kacha Resort & Spa Koh Chang?

    What people love about the property

    • 7.2
      Very good

      "Breakfast was excellent and staff were friendly."

      Mark

      |

      March 4, 2018

    • 10.0
      Exceptional

      "Great place good location we come here every year"

      steven

      |

      February 10, 2018

    • 10.0
      Exceptional

      "Good location"

      Lena

      |

      January 29, 2018

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    More about Kacha Resort & Spa Koh Chang

    More about Kacha Resort & Spa Koh Chang

    9.2
    Exceptional

    "Staff are very good."

    Simon

    |

    March 18, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What they offer

    8.4
    Excellent

    "Always enjoy staying here."

    Nicholas

    |

    March 29, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    Kacha restaurant located on the side of White Sand Beach is open from 07:00 AM to 10:00 PM. Buffet breakfast is available from 07:00 AM to 10:00 AM. Thai and international cuisine is available from 11:00 AM to 10:00 PM.
    Hillside swimming pool is currently under renovation until October 31, 2018.

    Real reviews from real guests

    Agoda Reviews (3602)Booking.com Reviews (615)
    8.0
    /
    10
    Cleanliness8.1
    Facilities7.9
    Location8.8
    Room comfort and quality7.9
    Service7.9
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (3602)
    All room types
    Showing 3017 verified guest comments
    12345
    9.6
    Exceptional
    Ramón from Spain
    Group
    Hillside Deluxe
    Stayed 1 night in November 2018
    It's be a wonderful experience. We feel like in home.”
    It is a very clean place very nice and very cozy. the only small impediment was that it was a bit away from the National Park. but it was not a problem because we had a vehicle. It has beautiful views and the best attention of its owners. thank you
    Reviewed November 17, 2018
    9.2
    Exceptional
    john from Australia
    Couple
    Deluxe Chalet
    Stayed 1 night in October 2018
    Great location”
    Best part of the hotel is the location by the beach. The grounds were immaculate and the green grass were an excellent spot to watch the sunset with my wife. The pool was really nice and big, the second pool across the road was even bigger.
    Reviewed October 21, 2018
    Dear Khun John, Thank you very much for your kind compliment. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; It will be a motivational encouragement quote for us to keep hard working and providing the best services for you and all our beloved guests. We look forward to welcoming you on our next visit to Kacha Resort & Spa, Koh Chang. Best regards, Kacha Resort & Spa, Koh Chang
    Responded October 24, 2018
    Kacha Resort & Spa Koh Chang
    9.6
    Exceptional
    Darren from United Kingdom
    Solo traveler
    Hillside Deluxe
    Stayed 5 nights in October 2018
    Chilled hotel with great pool bars😍”
    A few comments before have said that the pool at hillside needed maintenance, unfortunately for me the maintenance was being done during my stay at the Kacha, this was not an issue as the hotel has 2 pools and 2 pool bars. The maintenance was finished just as I left koh Chang, back to its former glory.
    Reviewed October 07, 2018
    Thank you very much for your kind compliment. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; It will be a motivational encouragement quote for us to keep hard working and providing the best services for you and all our beloved guests. We look forward to welcoming you on our next visit to Kacha Resort & Spa, Koh Chang. Best regards, Kacha Resort & Spa, Koh Chang
    Responded October 10, 2018
    Kacha Resort & Spa Koh Chang
    8.0
    Excellent
    Mark from United States
    Solo traveler
    Hillside Deluxe
    Stayed 4 nights in August 2018
    Very Upset about Construction Noise and...”
    This place is a big on giant tour groups from China. As a result - it was very noisy with doors slamming all night long, kids screaming in the halls at all hours of the night with no consideration for quiet hours. Place was over priced for similar properties - I went down towards Bang Bao Pier and saved $30 a night on nicer and quieter accommodations - try Nirvana it's 1/2 the price, quiet, private and no crowds.
    Reviewed September 03, 2018
    9.6
    Exceptional
    Chanansiri from Thailand
    Family with teens
    Hillside Deluxe
    Stayed 2 nights in July 2018
    Exceptional”
    good location, beachfront, very great services. We enjoyed sunset from the pool and breakfast with the sea view :) At the time that we stayed, there was some constructions and we didn't know at the time we did the booking. So there was only 1 pool left and instead of having the pool view from bedroom, we were moved to another side of building without view.
    Reviewed August 07, 2018
    9.2
    Exceptional
    Konstantin from United States
    Family with young children
    Hillside Deluxe
    Stayed 3 nights in August 2018
    Food poisoning”
    I’ve got food poisoning at the breakfast. I’m sure absolutely that it happened at this hotel. I didn’t eat nothing till evening at this day when vomiting occurred. Specific meal was over spicy for elimination non fresh tasting. And second surprise was construction at hotel property directly under my balcony. They started knocking at 8 am including Sunday.
    Reviewed August 07, 2018
    10.0
    Exceptional
    Chong from Australia
    Couple
    Hillside Deluxe
    Stayed 2 nights in July 2018
    Clean, good service, good buffet breakfast”
    Lovely hotel next to the beach. All staff are very polite and have good service mind. The swimming pool was clean. The breakfast buffet had many choices, including a "healthy corner" with barley, beans and steamed vegetables.
    Reviewed August 05, 2018
    5.6
    Johan from Sweden
    Family with young children
    Deluxe Seaside
    Stayed 5 nights in November 2018
    Family with two small kids, sickness and injuries”
    This was our third trip to Koh Chang. The previous two times we have stayed at the Sea View Resort and Spa, which we have been rather happy with. This time we wanted to try something new though. However, we must say that we are very disappointed with what we got at Kacha. There was construction work ongoing all the time that we were there, which was rather disturbing. As compensation we got coffee and juice by the pool. However, we are rather sure that this juice (the only thing except the breakfast at Kacha that all in the company ate) gave us food poisoning, ruining two days of our stay... (The only one of us who did not get sick was our baby of eight months who did not get any food from the hotel, so it was definitely something from the food!) In addition to that, the cleaning of the room was very bad, we had to call the reception to ask them to have our floors cleaned, they were too dusty to let our baby play there otherwise and the daily cleaning of the room did not really improve the state of the floors... The pool area and the “beach” was actually quite nice and our kids really enjoyed playing there. However, there were some really slippery tiles (when wet) by the pool and the second time I slipped on them while carrying my two year old son I broke a toe. I hope that these tiles will be removed! The breakfast was comparable to the one we had at Sea View, but the service by the staff was really worse. Plates were not removed until you had finished eating, meaning that you ended up with a pile of plates at the table... It was nice to be close to restaurants and shops (as opposed to at Sea View), but it was of course also more noisy, the front door of our “seaside” rooms were basically out towards the main road, with quite some noice all through the night. We were however lucky to get rooms on the top floor, with a great sea view, which was a pleasant surprise! (My wife’s sister who joined us for the last days of the trip got her room one floor down and did
    Reviewed December 03, 2018
    10.0
    Exceptional
    Felix from Germany
    Couple
    Deluxe Villa
    Stayed 2 nights in October 2018
    good resort”
    Nice resort with 2 pools and a gym. We stayed in the deluxe villa and the rooms was very clean with a big bathtube. At first we didnt have any hot water but after a call to the reception the problem was quickly resolved.
    Reviewed October 31, 2018
    Dear Felix, Thank you very much for your kind compliment. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; It will be a motivational encouragement quote for us to keep hard working and providing the best services for you and all our beloved guests. We look forward to welcoming you on our next visit to Kacha Resort & Spa, Koh Chang. Best regards, Kacha Resort & Spa, Koh Chang
    Responded October 31, 2018
    Kacha Resort & Spa Koh Chang
    5.6
    Preben from Denmark
    Couple
    Seaside Junior Suite
    Stayed 9 nights in October 2018
    To most whiaut planing , inter internet work to most workers work”
    Force from pool appartment to pool appartment på toppen af the mounten next Day to poll sneet , next Day to Young appartment pool, i am 67 on my byrdsday I most moving, self I was sugge, no 10-10 my sons Byrd’s day Og we most moving again. Moving to times on nine days to most , no of three roms was Whitaker fejlure.
    Reviewed October 18, 2018
    Thank you for taking the time to write a review our resort, we are very happy for service you and apologize for the inconvenience of our service had defective during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken.
    Responded October 19, 2018
    Kacha Resort & Spa Koh Chang
    10.0
    Exceptional
    Gareth from United Kingdom
    Couple
    Hillside Deluxe
    Stayed 8 nights in September 2018
    Very friendly and helpful staff ”
    I've been going to Koh Chang many years and this is the first time I have stopped at Kacha Resort. It is the biggest resort on Whitesands Beach and the best I have stayed. Rooms Wa excellent and very clean. The buffet breakfast was one of the best I've had in Thailand. The facilities in the hotel have everything you need but what really stands out was how friendly and helpful ALL the staff were. Wherever you were on the hotel grounds everyone said hello or opened a door for you. It really made my stay there something else. Thank you Kacha for a wonderful holiday.
    Reviewed October 04, 2018
    Thank you very much for your kind compliment. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; It will be a motivational encouragement quote for us to keep hard working and providing the best services for you and all our beloved guests. We look forward to welcoming you on our next visit to Kacha Resort & Spa, Koh Chang. Best regards, Kacha Resort & Spa, Koh Chang
    Responded October 10, 2018
    Kacha Resort & Spa Koh Chang
    8.0
    Excellent
    Andrew from Australia
    Couple
    Deluxe Seaside
    Stayed 3 nights in September 2018
    Great place”
    Great location and fantastic pool right on the beach. The buffet breakfast was good plenty to choose from. Room was clean and everything worked. I got a seaside delux and it was fine, and only 30 metres to the pool or beach. I went in low season so maybe I got the room cheaper but overall good value for money.
    Reviewed September 28, 2018
    Thank you very much for your kind compliment. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; It will be a motivational encouragement quote for us to keep hard working and providing the best services for you and all our beloved guests. We look forward to welcoming you on our next visit to Kacha Resort & Spa, Koh Chang. Best regards, Kacha Resort & Spa, Koh Chang
    Responded October 10, 2018
    Kacha Resort & Spa Koh Chang
    10.0
    Exceptional
    Mr from United Kingdom
    Family with young children
    Hillside Deluxe
    Stayed 4 nights in September 2018
    Fantastic stay, setting is perfect, 1 min walk from most things. Everyone helpful ”
    Cons can only be that one pool was shut but it was start of the season so didn’t make much difference, little bits of work going on during the day, but again getting ready for high season. It’s fanastix they are updating everything.
    Reviewed September 24, 2018
    6.8
    Good
    yoav from Israel
    Couple
    Deluxe Chalet
    Stayed 4 nights in September 2018
    Construction site”
    It's hard to give a review because we actually stayed in a construction site. The entire hotel is under renovation so I think it's not appropriate to sell rooms to customers. When construction is done, I guess it would be a nice stay.
    Reviewed September 24, 2018
    Thank you for taking the time to write a review our resort, we are very happy for service you and apologize for the inconvenience of our service had defective during your stay. Please be assured that your valuable comments are positively taken onboard and have been addressed to the concerned managers for the necessary and corrective action to be taken. We look forward to welcoming you on our next visit to Kacha Resort & Spa, Koh Chang. Best regards, Kacha Resort & Spa, Koh Chang
    Responded September 26, 2018
    Kacha Resort & Spa Koh Chang
    9.2
    Exceptional
    Luciano from Thailand
    Couple
    Deluxe Seaside
    Stayed 5 nights in May 2018
    Very nice hotel”
    Staff were excellent, with a smile. Room (beach side deluxe) very nice, and very clean. Lovely pool on the beach side as well as on the hill side. Very relaxing sitting at the pool bar. Location brilliant as it is right in the middle of White Sand beach. Loo0k forward to staying again.
    Reviewed June 04, 2018
    9.2
    Exceptional
    Paul from Australia
    Solo traveler
    Hillside Deluxe
    Stayed 3 nights in May 2018
    Expensive ”
    It is expensive for White Sandy Beachand you need to decide if you gat value for the extra money The restaurant is average and not 5 star The maintenance is average with benches and cupboards and woodwork scratched On the other hand has 24 hour reception and housekeeping If you need the service pay the extra It has a good location and swimming pool You can eat at better restaurants outside for less than the Kacha restaurant which is largely empty Short walk to 7/11 night market and massage
    Reviewed May 18, 2018
    9.2
    Exceptional
    Rahul from India
    Group
    Deluxe Seaside
    Stayed 2 nights in August 2018
    Best Resort with all you need around.”
    Me and my friend stayed here for 2 nights and following is our take : Pros: Strategically located ... not far from the Ferry ..close to happening places...Good spacious and clean rooms with sea view. ... clean bathrooms with bath tub...Good food quality... staff is helpful Cons : can’t find really except for an incident where waiter name :Suwat was really in hurry to close the restaurant by 10pm and cleared our half food even after instructions were given to wait till we come back to finish after a cigarette break.
    Reviewed August 29, 2018
    7.2
    Very good
    Thomas from United Kingdom
    Family with young children
    Deluxe Villa
    Stayed 5 nights in August 2018
    Ok but too many problems ”
    Pros: clean, good pool, decent breakfast, location was spot on. Cons: tv was old and DVD player didn't work which we needed for the baby, water pressure was terrible for the bath which took about an hour to run, room was quite dark, the computers that where in the internet room where terrible and slow, no night time beach bar for a beer. Over all our stay was ok but I wouldn't stay here again there are better places in this location where we would go next time
    Reviewed August 25, 2018
    6.8
    Good
    James from Thailand
    Couple
    Hillside Deluxe
    Stayed 3 nights in July 2018
    OK Resort”
    This hotel is difficult to review as it has good and bad parts. Good is the beach side pool, the breakfast buffet, and the room size. Bad was the pool that was closed down, the air-con and the customer service when I mentioned the air-con. Because the non-beach pool was closed, it was a good five minute walk to get to the other pool. So a ten minute round trip if you needed to pop back to the room. No reviews or info mention that the hotel is on two sides of the main road which you must cross if you want to go to the beach.
    Reviewed August 02, 2018
    8.8
    Excellent
    Stefan from Germany
    Family with teens
    Hillside Deluxe
    Stayed 5 nights in July 2018
    Most comfortable hotel at the centre of White Sand Beach”
    We very much enjoyed our stay at this very comfortable and well-managed hotel. Though it is not the newest one, it is well kept and very clean. However the hill-side pool is presently closed due to reconstruction. But the sea-side pool is still open.
    Reviewed July 29, 2018
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    Kacha Resort & Spa Koh Chang
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    • Excellent location
    • White Sand Beach