Clean and peaceful budget hotel”

Close to the beach and services. Area more quiet than White sands beach, but there are enough restaurants, bars and massage shops nearby. The young staff doesn't speak much english but are kind and helpful once it is understood what you want.

It was okay”

The location is pretty good, takes about 15 mins to walk to Kai Bae beach, lots of shops and restaurants nearby. We found the staff not too helpful and friendly, mostly they just sat on their phones in reception. When we asked for them to clean our room they responded with "we should have left our key with them" well maybe if the receptionist told us this on check in it would have been helpful, because how were we supposed to know? Sink leaked so let off a foul smell. Its not the worst hotel at all its just not great either, was okay for us as we are two backpackers but if I was coming to Koh Chang for a holiday I would not stay here.

nice hotel in good location”

the room was nice and big the only things that were an issue were the shower seemed to have a power fault and the wifi didn't seem to work in the room , but its a brand new hotel and maybe these will be sorted out now.

Nice, cozy and easy to get around”

Good, slept well, quiet, near the beach, walking distance. Nice coffee shop and restaurants near by. Easy to get a taxi. Room is good and clean, has balcony.

Our stay”

Place was bright and pleasant. We would stay there again. Price was reasonable.

Blessing in disguised”

We booked two double rooms for four people but when we arrived the rooms were occupied. But the staff were helpful enough and offer us the big family room which exactly accommodated us all.

Couple”

Just in the middle between BangBao or White Beach, and close to Emerald Cove Resort if you want a good meal

Above average”

This company has a bad habit of completely ignoring paying customers messages sent through Agoda's message system. The staff at the location was kind and helpful though. They did however not have authority to answer our inquiries. As it seems tradition, the maids in this hotel also leave the floor drain open, allowing stench and cockroaches from the sewer free access to the room.

Outdated and stale. Misleading Agoda profile. ”

Looks good in photos but I’m learning that Agoda profiles can be misleading, as can the feedback. We checkout our after one night and let them keep the money for the further nights as it was not great at all. Smelly room. Safe broken in every room we tried. Staff said they would fix but they did not do so. Doors and windows not secure. Needs modernising and decorating. Gaps around door and windows allow mosquitoes to visit you. Ned very hard and uncomfortable. Plus you points - large rooms. Staff are friendly (although communication is difficult as I do not speak Thai and they do not speak speak English). Location is fine but not fantastic. We found a much better location a mile up the roast at Kai Bae (where this hotel states it is located but clearly is not). We moved hotel and stayed one mile forget on due to a far better vibe, range or restaurants and bars. Budget hotel which is procbably great for those trying to save money.

Cold comfort”

Unfortunately we all felt unwelcome. Although we were polite and undemanding we felt as if the staff would have much preferred we were not there. They studiously ignored us when we passed through reception, after five days in the end I got tired of smiling and saying hello and being greeted with blank stares. While they were not rude they seemed to pretend we did not exist. We did not take it personally as we observed that they treated other guests the same way. Noone on staff spoke english - which is ok I don't expect them to, but they did not even seem to understand the word towel (Had to ask for fresh ones in mime after three days), or try to understand when I asked about printing out a ticket. I booked two rooms,for my family and I and I stayed six nights). They did not even say goodbye when we left, we tried to cath their eye but they kept their heads down. Even if they are all painfully shy it is no excuse for the coldest strangest atmotphere I have ever encountered in S.E. Asia. (I am in my 50s and a very "seasoned" traveller )

Clean and good price”

Clean Save budget Good service and facilities

Excellent”

We were welcomed and well looked after by friendly staff

Low cost hotel”

Good at all, to save your budget

nice place”

Nice place to stay for a couple or days, centrally located

Good value for money”

Big and clean rooms.

1 km far walk from Kai Bea village, on main road very noise day and night”

Hard bed like a stone, Can't sleep 3 nigth!! forniture not same pics show on website, look very old and dirty.. TV very small can't see nothing from my bed

below standard”

3 days

Kachapol Hotel”

The place was very nice for the price.”

Hotel pour cours séjour car bruyant”