Kaiser hotel
Kaiser hotel
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Location
Very good
7.8
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Very good
From 65 reviewsSee what guests said
7.3
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Bar

Room choices
Luxury Queen Bed
Luxury Queen Bed
...
  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 king bed
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Single Economy
Single Economy
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Standard Double Room
Standard Double Room
...
  • 18 m²/194 ft²
  • 1 king bed
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Luxury Twin
Luxury Twin
...
  • City view
  • 45 m²/484 ft²
  • 2 single beds
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Standard - (2 Single Beds)
Standard - (2 Single Beds)
...
  • City view
  • 45 m²/484 ft²
  • 1 queen bed
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Deluxe Twin Beds
Deluxe Twin Beds
...
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    Deluxe Queen
    Deluxe Queen
    ...
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      More about Kaiser hotel

      More about Kaiser hotel

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Real reviews from real guests

      Agoda Reviews (65)Booking.com Reviews (94)
      7.3
      Very good
      Read reviews from:
      Cleanliness7.6
      Facilities6.8
      Location7.8
      Room comfort and quality7.1
      Service7.5
      Value for money7.1
      Provided by verified guests of Agoda
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      Room type
      Luxury Queen Bed
      Single Economy
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      Showing 62 verified guest comments
      1234
      2.0
      Lucy from United Kingdom
      Solo traveler
      Single Economy
      Stayed 1 night in November 2017
      Just awful!”
      There are many decent budget hotels in the city but this isn't one of them. On arrival I was given a room on the 4th floor and after lugging my heavy case up there I tried to open the door and the flimsy plastic room card snapped, with half of it left in the door. I went back down all the stairs to show the receptionist who promptly got out a list of charges and told me I needed to pay for the piece of plastic to be replaced! After eventually managing to get into my room after several trips up and down the stairs (after an already long journey) the room was freezing cold! Finally, when I went to check out the next day, I was quoted a totally different bill from the price I was given when I booked the room! Save yourself the hassle and stay somewhere else, there are plenty of other hotels with decent customer service!
      Reviewed November 13, 2017
      8.0
      Clare from Australia
      Couple
      Luxury Queen Bed
      Stayed 2 nights in February 2017
      Comfortable and in a great location”
      Close to the Main Street including shops and restaurants. Comfortable and clean room with very helpful staff.
      Reviewed March 22, 2017
      8.8
      park from South Korea
      Solo traveler
      Single Economy
      Stayed 1 night in August 2016
      Good”
      Good
      Reviewed August 31, 2016
      6.4
      Kunio from Japan
      Business traveler
      Single Economy
      Stayed 11 nights in August 2016
      Resonable for price”
      No elevator. In some rooms no air-conditioner, and no bathtub. But has good location and English-speaking stuff. Offering reasonable service for low price.
      Reviewed August 25, 2016
      8.0
      Maristela from Philippines
      Business traveler
      Single Economy
      Stayed 1 night in February 2016
      Value for money”
      Clean and quiet place at the center of Ulaanbaatar
      Reviewed August 23, 2016
      8.0
      Gene from New Zealand
      Couple
      Luxury Queen Bed
      Stayed 3 nights in March 2016
      A return visit”
      I have stayed at the Kaiser several times and am always well pleased with my room and the service, I will return again
      Reviewed July 25, 2016
      9.0
      Zhi from Malaysia
      Solo traveler
      Single Economy
      Stayed 1 night in August 2015
      Cozy, newly renovated, comfortable”
      quiet, room in good condition, friendly staff
      it was great experience. the staffs are not native english speaker, but they are trying their best. The room is in excellent condition.
      Reviewed December 07, 2015
      8.7
      Zhi from Malaysia
      Solo traveler
      Single Economy
      Stayed 2 nights in August 2015
      Cozy, newly renovated, comfortable”
      quiet, room in good condition, friendly staff
      it was great experience. the staffs are not native english speaker, but they are trying their best. The room is in excellent condition.
      Reviewed December 07, 2015
      7.3
      desmon from Malaysia
      Business traveler
      Luxury Queen Bed
      Stayed 6 nights in July 2015
      can be better”
      clean, acctable internet speed, near client office
      the hotel can be better in my mind
      Reviewed July 16, 2015
      4.7
      Judy from Australia
      Couple
      Luxury Queen Bed
      Stayed 4 nights in July 2015
      Disappointing ”
      Location spacious room Breakfast ok
      Unfortunately our stay was marred by a series of incidents, the staff appeared unable or uninterested in solving problems. The hotel has no lift and no air conditioning. One morning NO hot water no explanation was available . TV controls did not work The toilet leaked and although cleaned up the odour remained. The manager did not bother to keep an appointment with us. We travel a lot and this was the first hotel with Agoda we have not been satisfied with Try Other hotels in Ulaanbataar
      Reviewed July 16, 2015
      8.0
      Ronaldo from Philippines
      Business traveler
      Single Economy
      Stayed 3 nights in September 2014
      Excellent location.”
      Location, wifi, and English speaking receptionists.
      Good. Value for money. I will stay there again.
      Reviewed September 30, 2014
      5.3
      Georgina from United Kingdom
      Couple
      Luxury Queen Bed
      Stayed 1 night in August 2014
      OK for a bed for the night”
      Complimentary airport pick up
      Average stay, on a dim side road off Peace Avenue. Location wise, there is not much around, and you need to walk a fair distance to find any shops or restaurants. The room sports grandiose decor, complete with chandelier and a love affair with light gold satin. Quite large, it included a small kitchenette sink and kettle, and a small dining table. Comfortable beds, bizarrely short sheeted.Overall though, it was slightly musty, with a stale smoke odor. We appreciated the airport transfer and their prompt responses to emails. Perfectly fine for an overnight stay before a week camping in the desert. However, if this is your little bit of luxury after your tour and have some flexibility, or a business trip, recommend sucking up the difference and considering the five star hotel available in the city.
      Reviewed September 08, 2014
      6.7
      Kunio from Japan
      Business traveler
      Single Economy
      Stayed 4 nights in August 2014
      Neat hotel at the center of the city”
      Location, (very) wide room, pickup to/from the airport
      (Good points) 1. Located at the center of UB 2. Quiet surrounding 3. (Very) wide and clean room 4. Pickup service to/from the airport (Shortcomings) 1. Some rooms aren't equipped with a bathtub 2. Experienced a trouble in connecting wi-fi by a smartphone (PC had no trouble, though) 3. Beware of toothbrush: it may not be clean
      Reviewed September 02, 2014
      7.3
      Ronaldo from Philippines
      Business traveler
      Single Economy
      Stayed 3 nights in August 2014
      Good cheap central location.”
      Location, location, location.
      Good.
      Reviewed August 26, 2014
      5.0
      Kristy from Singapore
      Solo traveler
      Single Economy
      Stayed 1 night in July 2014
      Just a place to stay for one night”
      Very big room, centrally located, good staff service
      Average. There's no aircon or fan so it's pretty stuffy. Thankfully the room is big or it will be worst. There is phone now which is great cos I need to change the room as the electricity was not working in the first room that I checked in n Thus I just make a call. Make sure you check the lights n tv before the bellboy leaves. Also, if you intend to use the safe in the room, you will need to get a key from the front desk.
      Reviewed July 17, 2014
      8.7
      Moritz from Germany
      Business traveler
      Single Economy
      Stayed 6 nights in June 2014
      Nice stay during a conference”
      quite central, quiet, nice rooms
      Reviewed June 18, 2014
      8.3
      Leonard from Australia
      Solo traveler
      Luxury Queen Bed
      Stayed 10 nights in May 2014
      Cultural, UB place like no other”
      Room comfort, restaurant, friendly staff
      Comfortable, enjoyable, relaxing g, city location
      Reviewed June 16, 2014
      8.0
      Harjinder from Malaysia
      Group
      Single Economy
      Stayed 6 nights in June 2013
      Good Location, Nice Staff”
      Location, Internet, Room Sizes
      Pleasant, Mongolians are really nice and try to help even with the English language barrier. It was value for money and really close to the central area of Sukhbaatar Sq. However, they didnt''t have maps that indicated so. Quickest way to the Square, turn left, reach the T junction a few metres away turn right, make another left and the Sukhbaatar Sq is on your right. Becareful crossing roads!
      Reviewed May 30, 2014
      7.7
      John from Ireland
      Couple
      Luxury Queen Bed
      Stayed 1 night in May 2014
      Excellent. Great location and staff very accommoda”
      Pleasant, location, clean
      Excellent. Clean and very accommodating
      Reviewed May 26, 2014
      9.3
      Rito from Philippines
      Solo traveler
      Single Economy
      Stayed 2 nights in May 2014
      central, comfortable, safe, quiet”
      central, comfortable, safe
      I booked twice so please check the other review as I won't repeat myself. Kaiser is the perfect base for a holiday in Ulaan Baatar and even when youre heading outside. i went to Khustain then to Terelj and the huge Chinggis Khan Monument at the "Golden Whip". Kaiser is perfect because it is set back from Peace Avenue so this is a quiet place to be, but it's easy to walk to watch movies (yes they show Hollywood fare, Spiderman 2, Rio 2, and a Mongolian movie at a nearby cinema). I would walk to Sukhbaatar Square everyday which also has the museums, the opera house, the post office in its vicinity. Forget the alarmist notes from online travel sites and even LP, I could walk around without fear even at 9,10, 11. I even came out from the cinema at 1 AM. Before i forget, I got locked out of the hotel when I came home from the movies at 1 AM. I had to wait for 15 minutes before someone finally came. They should have a door bell for this eventuality, and when Ulaan Baatar is frozen at -1.3 degrees at 1 AM, this is a considerable debacle. However, I have to say that the staff in this hotel is nothing but warm, helpful, accommodating. Kaiser was my home away from home. Highly recommended.
      Reviewed May 26, 2014
      1234
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