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The staff was very friendly , responsive on Agoda and understanding. They propose a shuttle every hour from Kameoka Station. The welcoming party was very polite and respectful (very Japanese). First stop at the lounge salon for check in with some matcha and sweets while a staff asked us to chose which Yukata we would like to wear later. We were brought to our room (more like a small apartment) and showed around. The fridge is stocked up with drinks (Juice, Coke, Beers). There is also a coffee/tea machine with capsules and a kettle. And more tea bags and sweets on the living room table. Haagen Dazs ice-cream fridge in the lounge. The balcony with Onsen (Hotspring tub) was amazing especially with the 1 celsius degree temperature outside and the beautiful view on trees and the outside japanese garden. We haven't tried the dinner but the breakfast served in private dinner room was delicious and a great experience ! Everything is clean. We loved every second of our relaxing stay there !

Highly recommended as it is super valuable with great room (we booked the room with private onsen), great facilities, great staff, great food, great wifi and easy accessibility. Totally more than what we expected, my boyfriend and I had a very enjoyable Valentine's night at this ryokan, more importantly, at a very affordable price! We want to thank you to the ryokan and especially to the young lady manager at the restaurant, who was super attentive and helpful on explaining everything to us in english, we really appreciate it as you can feel she is trying to help with all her heart. Thanks again to Keburikawa, you guys made our trip much more perfect. And I definitely will recommend this to my friends and relatives. P.s. I am the kind of person who always skip writing reviews to where I have been. But this ryokan makes me wrote my very first review online as it is too good that I truly want to share it and praise it.