An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
Guests are required to provide an estimated check-in time to the property prior to arrival.
The property cannot keep your baggage at the front desk before check-in.
Baggage delivery is available from Kyoto Station or previous hotel you have stayed in at an additional charge. Kindly contact the property for more details.
The property has curfew at 11:00 PM. Guests arriving after curfew are requested to contact the property directly prior to arrival so alternative arrangements can be made.
For guests staying at the property, please ensure to email the property for final check and additional requests.
This is a strictly non-smoking property.
Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
Please be aware that the property does not accept changes to the date of stay, number of guests, etc. In case there is any change, additional charges will be incurred.
Guests who are travelling with children cannot make bookings online. Kindly contact the property for more details.
Nightwear and Japanese futon are not available for children.
Children aged from 4 to 6 will be charged 70% of an adult fee.
Children aged from 2 to 4 will be charged 50% of an adult fee.
Children aged from 0 to 2 will be charged 30% of an adult fee.
Children aged less than 1 will be charged 3,780 JPY (Cash payment only. Payment can only be made on the day of your arrival for domestic guests. Card Payment is only acceptable for foreign guests.)
Guests over 6 years old are considered as adults.
Car park is available. Advance booking is requested.
Please email property if guests wish to be advised the areas guests would like to visit. The property may not be able to accommodate your wishes during our peak seasons.
Guests with food allergies or preferences are advised to notify the property in advance. Please be aware that during our peak seasons we cannot accommodate special requirements.
The property only offers Breakfast or Non-Breakfast deals. There is no dinner included in the deal.
Please email the property the food genre, budget and staff will contact you with the list of restaurants located nearby. Once, you have picked your restaurant, please contact restaurant for reservations.
For foreign guests, the property have lists of restaurants that accommodate halal dishes. Kindly contact the property for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.