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Very good
From 1368 reviewsSee what guests said
7.8

Real reviews from real guests

Agoda Reviews (1368)Booking.com Reviews (307)
7.8
Very good
From 1368 reviews
Read reviews from:
Cleanliness8.0
Facilities7.7
Location8.1
Room comfort and quality7.9
Service8.0
Value for money7.7
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Showing 1207 verified guest comments
8.0
Excellent
CHERRY from Singapore
Family with teens
Twin - Non-Smoking
Stayed 1 night in January 2017
Good location. Staffs are friendly.”
Good location, airport transfer an hour interval. Room was small, mattress was hard.
Reviewed February 10, 2017
5.6
Starlet from United States
Couple
Double - Non-Smoking
Stayed 1 night in February 2017
Above average”
It used to be the Best Werstern. So when you google map, it will say Best Western which got us confused. The carpet felt very dirty. Walking distance from JR Hineno Station. We stayed there because we had a very early flight n they have free airport shuttle.
Reviewed February 09, 2017
8.0
Excellent
Chun from Taiwan
Family with young children
Double - Non-Smoking
Stayed 1 night in September 2014
well”
good
Reviewed February 08, 2017
8.8
Excellent
WAI from Hong Kong
Couple
Small Double Bed
Stayed 1 night in January 2017
Very convenient to the airport”
Value for money and near JR Station, but 24hrs convenient store is far away
Reviewed February 01, 2017
9.2
Exceptional
Abdul from Malaysia
Business traveler
Triple - Non-Smoking
Stayed 1 night in January 2017
Transit”
Stay at this hotel for transit. Very friendly staff. Hotel facilities are very good. You can enjoy japaness bath, sauna, gym and swimming pool. Free transport from and to Kansai Airport.
Reviewed January 31, 2017
7.6
Very good
Reza from Indonesia
Family with young children
Twin - Non-Smoking
Stayed 1 night in January 2017
Value for money hotel nearby Kansai Airport”
The hotel is the best value for money nearby Kansai Airport (Hineno Station). It is suitable for those who have a flight in the early morning. They provide free shuttle bus on certain timing. If you missed, the Hineno Train Station is just 50 metres away from the hotel. The train just took about 10-12 minutes to the airport.
Reviewed January 22, 2017
8.0
Excellent
Luqman from Singapore
Solo traveler
Double - Non-Smoking
Stayed 1 night in January 2017
n”
n
Reviewed January 21, 2017
10.0
Exceptional
Porjan from Japan
Business traveler
Single - Non-Smoking
Stayed 2 nights in January 2017
Excellent”
Excellent
Reviewed January 18, 2017
9.2
Exceptional
Tohru from Japan
Business traveler
Single - Non-Smoking
Stayed 1 night in December 2016
Recommendable although you need to take train from Airport stn.”
Very clean and staffs are well trained. There is shuttle bus service from Hotel to airport at free of charge.
Reviewed January 15, 2017
10.0
Exceptional
MELODY from Australia
Solo traveler
Single - Non-Smoking
Stayed 1 night in November 2016
One night ”
Fantastic really easy to find from public traspory
Reviewed January 06, 2017
8.4
Excellent
Andrew from Australia
Family with young children
Triple - Non-Smoking
Stayed 1 night in December 2016
a very good option for travellers with late night or early morning flights out of kansai. F”
Very convenient to airport. Free shuttle TO the airport. I couldn't see how to organise pick up but its a 10 min train ride to Hineno from airport. Hotel is literally 50m away from station! 7-11 nearby has cirrus/plus cashout and cold kirin ichiban!
Reviewed December 27, 2016
7.2
Very good
samihah from Malaysia
Solo traveler
Single - Non-Smoking
Stayed 1 night in December 2016
Near to train station and free bus shuttle to airport”
Affordable price
Reviewed December 25, 2016
10.0
Exceptional
Hung from Hong Kong
Couple
Small Double Bed
Stayed 1 night in December 2016
good service”
only 17 mins shuttle bus from airport to hotel, old but big room than other hotel, good for who taking early flt in the morning, very Japanese style house and restaurants nearby, next to train station, the counter staff was nice and provided us the map around the hotel, restaurants details and opening time.
Reviewed December 13, 2016
6.0
boon from Singapore
Couple
Small Double Bed
Stayed 1 night in December 2016
The Room”
Not sure if the bed sheet and pillow case is it changed? Found some unknown hair strands on the bed! The hotel has good facilities like suana and onsen though. And also provide bus services to the Kansai airport.
Reviewed December 09, 2016
7.6
Very good
Yap
Business traveler
Double - Non-Smoking
Stayed 1 night in December 2016
Very convenient especially for those who have to go to airport the next day early morning.”
Location strategically located, they provide shuttle bus service to airport, can check and book your seat with front desk. And JR Hineno Station just few minutes walk from the hotel, so you can easily take train to Osaka or Kansai airport.
Reviewed December 05, 2016
10.0
Exceptional
TAM from Hong Kong
Business traveler
Triple - Non-Smoking
Stayed 1 night in November 2016
Very good ”
Very good very good
Reviewed December 04, 2016
6.0
Wasanan from Thailand
Couple
Small Double Bed
Stayed 1 night in November 2016
Good”
Good
Reviewed December 02, 2016
8.8
Excellent
Sittipat from Thailand
Family with teens
Twin - Non-Smoking
Stayed 1 night in November 2016
Nice place”
Very near to railway station but it have some noise from that too. Nice facilities such as fitness room,Wifi and shuttle bus to KIX.
Reviewed November 27, 2016
8.4
Excellent
Mun from Malaysia
Solo traveler
Single - Non-Smoking
Stayed 1 night in November 2016
Clean, good view”
No aircon
Reviewed November 27, 2016
10.0
Exceptional
Gee from Malaysia
Couple
Double - Non-Smoking
Stayed 1 night in November 2016
Worth for Last Night in Osaka before depart Kansai Aiport”
It is highly recommended for those who have early fight next morning. The hotel provides free shuttle, which would save around 1550 yen per trip per person from Osaka city centre to airport. It also one JR stop to Rinku Premium Outlet and very good for last shopping bargain.
Reviewed November 07, 2016
8.4
Excellent
Gregory from Philippines
Couple
Twin - Non-Smoking
Stayed 1 night in October 2016
Good”
Near hineno st
Reviewed October 17, 2016
8.4
Excellent
Jarupuk from Thailand
Group
Twin - Non-Smoking
Stayed 1 night in September 2016
Good locations for a night before go elsewhere!”
Good location, next to Hineno station. Free shuttle bus from airport. Very close to airport so if you have a late night or early morning flight, I would recemmend this hotel.
Reviewed October 01, 2016
7.6
Very good
Wing from Hong Kong
Family with teens
Triple - Non-Smoking
Stayed 2 nights in November 2015
service and environment”
quite good,except the location is too far away from osaka
Reviewed September 29, 2016
7.2
Very good
Chonlaporn from Thailand
Family with teens
Small Double Bed
Stayed 1 night in April 2016
Good, Nothing to complain about”
Staff was helpful, Free Shuttle bus to the airport. Pretty close to the outlet.
Reviewed September 29, 2016
8.8
Excellent
Nga from Hong Kong
Solo traveler
Single - Non-Smoking
Stayed 1 night in September 2016
Very Good:)”
Good location for early or late flight! Free Shuttle bus services! The public bath is awesome!!! Room is good
Reviewed September 27, 2016
6.8
Good
Yan from Hong Kong
Couple
Small Double Bed
Stayed 1 night in July 2016
Nice ”
Staff are very friendly and polite The sauna is very comfortable
Reviewed August 01, 2016
6.8
Good
INES from Macau
Solo traveler
Small Double Bed
Stayed 1 night in September 2015
Location location location”
Just clashed in for a quick nap cos my plane was at midnight. Right next to the JR station.
Reviewed June 28, 2016
9.2
Exceptional
Estuardo from Guatemala
Solo traveler
Single - Non-Smoking
Stayed 1 night in January 2016
All you need around the airport!”
So I stayed here because I miss my flight back to Hong Kong from Osaka but the hotel staff was really nice and I had all the things I needed in the Hotel. Very close to the airport in case you are having a very early flight the next day or if you arrive late to Osaka and there is no more public transportation to the city.
Reviewed May 30, 2016
8.8
Excellent
Po from Hong Kong
Couple
Small Double Bed
Stayed 1 night in May 2016
Great location but small room”
Great location, free shutter to airport, small room, small onsen
Reviewed May 15, 2016
9.0
Exceptional
Deborah from United States
Couple
Single - Non-Smoking
Stayed 1 night in February 2015
Location”
Location,location,location
I had double booked myself and the front desk staff was very nice and helped me resolve the problem. The shuttle bus driver was very friendly as well.
Reviewed February 04, 2016
7.7
Very good
James from Canada
Family with young children
Triple - Non-Smoking
Stayed 1 night in January 2016
Japan Kansai Best Western”
It is close to the airport. The hotel staff are very friendly and the shuttle bus to the aiport is free.
The hotel is aging and the location is lacking in restaurants. You are close to a train station but if you want to walk it can be a bit of a trek if you have a young one. The shuttle bus is free but it only runs once an hour in the early hours of the morning which can be annoying depending on the time of your flight.
Reviewed January 27, 2016
9.3
Exceptional
Yemima from Indonesia
Business traveler
Single - Non-Smoking
Stayed 1 night in December 2015
Good hotel located close to Kansai airport”
Location, cleanliness, good facility
A good hotel located close to Kansai airport (25 minutes by car or 2 stops away from the airport by train). The room is clean and the service was very good. The airport shuttle is on time, very useful to catch the flight early in the morning and at night.
Reviewed January 02, 2016
7.7
Very good
Arunrat from Thailand
Group
Small Double Bed
Stayed 1 night in December 2015
Nice staff clean room near Jr station”
English speaking staff, near Jr station
We arrived KIX at holiday season, crowded travelers. Thus, we were late (23:00h) for the last hotel bus. The airport staff at the information desk told me to take a taxi. The taxi fare we paid was 4,000 y. However, the hotel is near Jr station just 5 min on foot. So, we could take a local line train to Osaka. This was an alternative way to compensate for the taxi fare we got.
Reviewed December 31, 2015
6.7
Good
Kristen from Canada
Couple
Double - Non-Smoking
Stayed 1 night in December 2015
Good for visiting Rinku Outlets before flying out”
Location
The hotel is a bit run down and it gives me the feeling that it may not be as clean as I want it to be. There was some hair in the bathtub. But it was alright, a good location to stay the night before flying out from Kansai Airport. Parking is free and Rinku Outlets is just 10 min away by car. Quite convenient.
Reviewed December 27, 2015
8.0
Excellent
Chou from Hong Kong
Couple
Double - Non-Smoking
Stayed 1 night in December 2015
Location is excellent .. Next to airport”
Location is excellent .. Have shuttle bus to airport
Have shuttle bus to airport at 6:30am. Excellent services
Reviewed December 21, 2015
7.3
Very good
Yuk from Hong Kong
Solo traveler
Single - Non-Smoking
Stayed 1 night in November 2015
Valuable ”
Valuable, good location & clean
Another good choice besides the 2 nearest airport hotels, as it is near to the JR station, it's convenience between airport and outlet. And you can access to the Aeon mall in just around 10mins walking distance.
Reviewed December 14, 2015
3.7
Noor from Malaysia
Couple
Single - Non-Smoking
Stayed 5 nights in December 2015
Budget hotel”
near to train,Aeon,7Elevan
Not recomended for family with kids,room was small,People walking and talking outside can here very loud from your room,not really friendly english speaking reception like previous review that i read from previous review.A bit rude.The great thing was nearby train station and Aeon.And only 1 station to rinku and 2 station to airport.Hotel is normal standard.
Reviewed December 14, 2015
4.7
Noor from Malaysia
Couple
Double - Non-Smoking
Stayed 5 nights in December 2015
Simple hotel”
Hotel near hineno train station,nearby Aeon Jusco Shopping Complex,Easy access
Quite small hotel,a lot of tourist from china.A bit noisy.Near to train station easy access to go anywhere
Reviewed December 14, 2015
8.0
Excellent
varat from Thailand
Family with young children
Double - Non-Smoking
Stayed 1 night in December 2015
location ”
location friendly comfort
Short stay for one night after the late evening flight for stop over during night .close to Hineno train station which is the same direction to Osaka city
Reviewed December 09, 2015
9.3
Exceptional
Bonnie from United States
Couple
Small Double Bed
Stayed 1 night in December 2015
.”
.
Reviewed December 06, 2015
6.0
Sook from Malaysia
Couple
Small Double Bed
Stayed 1 night in November 2015
Run down hotel but good service”
Allowed late check out at 12pm,near by Hineno Station,helpful staffs
Reviewed December 03, 2015
8.7
Excellent
Ramona from Guam
Family with young children
Twin - Non-Smoking
Stayed 1 night in November 2015
Most helpful staff ever”
Staff friendliness, clean, easy to check out
I accidentally booked my room for the wrong day and they were so gracious to honor it still. What a lifesaver they ertr!!
Reviewed November 19, 2015
6.3
Good
Kitinun from Thailand
Couple
Small Double Bed
Stayed 1 night in November 2015
none”
Location
Reviewed November 15, 2015
9.0
Exceptional
sweelin from Austria
Group
Double - Non-Smoking
Stayed 1 night in August 2013
great location near airport”
free airport transfer, all guests have access to public baths in the hotel, 10 minutes' walk from train station.
Pleasant, hotel provided yukatas and some complimentary teas. double room was smaller than expected but not uncomfortably so.
Reviewed October 15, 2015
7.0
Very good
Ryan from United States
Business traveler
Single - Non-Smoking
Stayed 1 night in October 2015
Solid Business Hotel”
Location next to train station, good service, easy to check in and out
Good
Reviewed October 14, 2015
7.3
Very good
XIAOLING from China
Group
Double - Non-Smoking
Stayed 1 night in March 2015
Just for close to airport”
Location
Close to JR. But our flight is too early, had to go by taxi, still quite expensive
Reviewed September 23, 2015
6.7
Good
Lin from China
Family with teens
Double - Non-Smoking
Stayed 1 night in August 2015
friendly staff”
location, convenience, nice staff
close to the JR station, 20 mins to go airport by shuttle bus, it's good to stay here for early flight in the next morning. Staff are quite friendly and speak English.
Reviewed September 07, 2015
9.0
Exceptional
YOONG from Malaysia
Group
Double - Non-Smoking
Stayed 1 night in July 2015
Close to Kansai Airport and Rinku Premium Outlet ”
1. Great location 2. Spas 3. Spacious room
Located next to Hineno station. Just one station away from Rinku Premium Outlet. Very close to Kansai International airport. The hotel is providing shuttle bus to airport. The journey takes you 20 minutes. It is very convenient especially for those who are catching early flight on the next day. There are Aeon Mall located just walking distance away from the hotel. Many restaurant and drinking spots near by the hotel. The Spas is great. The room is spacious. Staffs are friendly and speak mulit language.
Reviewed July 31, 2015
10.0
Exceptional
HON from Hong Kong
Solo traveler
Small Double Bed
Stayed 1 night in July 2015
good location”
location , express bus, JR station
Good and clean room , nice service
Reviewed July 21, 2015
5.7
Gita from Australia
Couple
Double - Non-Smoking
Stayed 1 night in June 2015
Not what we expected”
location being close to the train station, airport bus shuttle service, close enough to food court
We felt after travelling in Japan for 10 days this hotel was certainly overpriced. We have been staying in much nicer places with larger bedrooms for much less money. We felt the hotel was looking old and tired. Not what we would recommend.
Reviewed June 26, 2015