Kannawa Onsen Hotel Sansuikan

Kannawa Onsen Hotel Sansuikan

628-1 Tsurumi, Beppu City, Oita Prefecture, Beppu, Beppu, Japan, 8740844
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 Kannawa Onsen Hotel Sansuikan
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    Interior view Kannawa Onsen Hotel Sansuikan
    Entrance Kannawa Onsen Hotel Sansuikan
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    Japanese Style Sea View Room - Smoking Kannawa Onsen Hotel Sansuikan
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     Kannawa Onsen Hotel Sansuikan

    Kannawa Onsen Hotel Sansuikan Reviews

    8.3
    Excellent
    /10
    (121 reviews)See what guests said
    10.0
    Exceptional

    "Service outstanding."

    Tony

    -

    April 3, 2018

    8.8
    Excellent service
    Recommended by 88% of guests

    Things you’ll love about Kannawa Onsen Hotel Sansuikan

    Things you'll love

    • Hot tub

    • Sauna

    • Hot spring bath

    • Air conditioning

    Excellent
    Location
    8.2
    See map
    Excellent location
    Value for money8.2
    Distance to city center5km
    Location rating8.2
    Nearest airportOita Airport (OIT)
    Distance to airport30.0 km

    Rooms available at Kannawa Onsen Hotel Sansuikan

    Japanese Style with Private Open-Air Bath - Smoking
    Japanese Style with Private Open-Air Bath - Smoking
    ...
    • Room size: 50 m²/538 ft²
    • Sea view
    • 5 futons
    Enter dates to see prices
    Deluxe Room with Tatami Area - Non-Smoking
    Deluxe Room with Tatami Area - Non-Smoking
    ...
    • Room size: 66 m²/710 ft²
    • Sea view
    • 2 double beds
    Enter dates to see prices
    Japanese Style Sea View Room - Smoking
    Japanese Style Sea View Room - Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Sea view
    • 5 futons
    Enter dates to see prices
    Superior Room with Tatami Area - Non-Smoking
    Superior Room with Tatami Area - Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 semi double beds and 3 fu...
    Enter dates to see prices
    Japanese Western Style with private hotspring
    Japanese Western Style with private hotspring
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 2 semi double beds and 3 fu...
    Enter dates to see prices
    Standard Room with Tatami Area - Non-Smoking
    Standard Room with Tatami Area - Non-Smoking
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 semi double beds and 2 fu...
    Enter dates to see prices
    Japanese-Style Room
    Japanese-Style Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    Enter dates to see prices
    Superior Japanese/Western-style Room (Main Building)
    Superior Japanese/Western-style Room (Main Building)
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    Enter dates to see prices
    Japanese/Western-style Room
    Japanese/Western-style Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    Japanese/Western-style Room
    Japanese/Western-style Room
    ...
    • Room size: 44 m²/474 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about Kannawa Onsen Hotel Sansuikan

    • 10.0
      Exceptional

      "Food excellent, especially dinner!"

      Tony

      |

      April 3, 2018

    • 8.4
      Excellent

      "overall, really satisfied."

      Se Y.

      |

      December 24, 2018

    • 8.4
      Excellent
      Location

      "The hot spring facilities are very nice and the hotel is within walking distance from several other hot springs in the Kannawa area."

      Michael

      |

      December 30, 2018

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    More about Kannawa Onsen Hotel Sansuikan

    More about Kannawa Onsen Hotel Sansuikan

    8.4
    Excellent

    "The staff at this ryokan hotel were very helpful and friendl..."

    Michael

    |

    December 30, 2018

    An overview

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    What they offer

    8.4
    Excellent

    "Loved staying here in general."

    Se Y.

    |

    December 24, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Kannawa Onsen Hotel Sansuikan from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (121)Booking.com Reviews (6)
    8.3
    /
    10
    Cleanliness8.1
    Facilities8.0
    Location8.2
    Service8.8
    Value for money8.2
    All languages
    All guests (121)
    All room types
    Showing 62 verified guest comments
    1234
    8.0
    Excellent
    Soo
    Couple
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in September 2018

    Value for money ”

    The hotel located close to the eight hot springs and some restaurants. The hot spring in the hotel is good. My package includes dinner and breakfast. Dinner is served in a private room for couples and the food is good. Staff is helpful and provide very good service. Breakfast is partially buffet style. Room is big and staff will come to check if the size of the yukata is fit or not. Tatami is okay. Tea leaves is provided and quality is good. Amenities provide in the room is good. However the shower curtain got a lot of stains and the air conditioner is very dusty which are awful. WiFi is only available in the lobby.

    Reviewed September 20, 2018
    8.4
    Excellent
    Michael from South Africa
    Family with young children
    Superior Room with Tatami Area - Non-Smoking
    Stayed 2 nights in December 2018

    Nice ryokan hotel experience with very good service”

    The staff at this ryokan hotel were very helpful and friendly during our entire stay. The hot spring facilities are very nice and the hotel is within walking distance from several other hot springs in the Kannawa area. Breakfast was not served in a private room as in some more traditional (and usually more expensive) ryokan, but in an open restaurant area with other guests. The breakfast was not bad, but limited in variety.

    Reviewed December 30, 2018
    8.4
    Excellent
    Se from South Korea
    Group
    Japanese Style Sea View Room - Smoking
    Stayed 2 nights in December 2018

    Great Location for Jigoku Meguri. Great Hot Spring too!”

    Loved staying here in general. Almost flawless except the maid came in to make our Futon bed without any notice. But overall, really satisfied. So much better than Suginoi if you are considering both the price and the location. The hot spring on the first floor is a bit basic (as in pH scale) which makes your skin smooth, and the one on the sixth floor is a bit acidic which smells like iron in the water a bit. FOOD! MUST EAT! So neat and the waitress kinda reminded me of a typical Japanese mom/grandma if I were a Japanese. So warm and kind and the taste... wow

    Reviewed December 24, 2018
    8.8
    Excellent
    Sandra from Japan
    Couple
    Superior Room with Tatami Area - Non-Smoking
    Stayed 2 nights in April 2018

    American Couple Visiting Beppu”

    The staff and price for this hotel were wonderful. However, the hotel is not good for English speaking visitors since communication is difficult. We wanted to reserve dinner at the last minute, but no. You can't. We tried to reserve dinner for the following day and were told the price was about 6,300 yen per person, but we were not given a menu for options. If I am paying for a steak dinner or prime rib, 6,300 yen is a great price. However, I do not want to book dinner at that price unless I know what I am going to eat. Having valet parking sounds great, but it is also an inconvenience. I'd rather park my own car and be able to leave in a split second. The worst part is the mattress in the hotel. We slept so uncomfortably for 2 nights. The mattress has no cushion at all. I am sure it's great for Japanese people who love that, but a mattress with cushion is appreciated by Americans. The staff were very kind and sweet, but stay elsewhere if you want a good night's sleep.

    Reviewed April 05, 2018
    8.0
    Excellent
    William
    Family with teens
    Standard Room with Tatami Area - Non-Smoking
    Stayed 2 nights in December 2018

    Above average”

    Nice Room, Nice hot spring, food is average, no shuttle services to rail station.

    Reviewed December 26, 2018
    8.0
    Excellent
    CHUA from Singapore
    Family with young children
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in November 2018

    Big and clean room.. ”

    Big and clean room.. Love both level 1 - public bath area and level 6 - nice view bath area...thumbs up for staff attentiveness too.

    Reviewed November 18, 2018
    10.0
    Exceptional
    Gek from Singapore
    Group
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in July 2017

    Exceptional”

    The name of hotel was in chinese - if there is an english name i might have missed it. Parking by valet so not a problem. Very near tourist sites so it is convenient. There is a supermarket down the road too.

    Reviewed July 16, 2017
    7.6
    Very good
    Janet from Hong Kong
    Group
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in May 2017

    Very big onsen pool”

    Two floors of onsens pools. The first floor one has super big outdoor onsens. Easily access for restaurants and supermarket nearby

    Reviewed May 08, 2017
    10.0
    Exceptional
    Tony from Hong Kong
    Solo traveler
    Japanese Western Style with private hotspring
    Stayed 1 night in March 2018

    Exceptional”

    Excellent. Service outstanding. Food excellent, especially dinner!

    Reviewed April 03, 2018
    9.2
    Exceptional
    Wai from Australia
    Group
    Superior Room with Tatami Area - Non-Smoking
    Stayed 2 nights in April 2017

    Staff have been so friend right from checking in to checking out. Fantastic hot spring facilities.”

    We like the private room for dinner. Felt like VIPs. Foods were great and a lot of variety.

    Reviewed May 02, 2017
    10.0
    Exceptional
    Nopadol from Thailand
    Business traveler
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in June 2019

    nice hotel”

    Room and Staff is perfect. onsen is perfect

    Reviewed July 07, 2019
    4.8
    Tsang from Hong Kong
    Family with young children
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in July 2019

    Bad house keeping”

    Stains on shampoo bottles and shower curtain. Garbage left by guest underneath tray. Lights turned on by itself a few times in the middle of the night!

    Reviewed July 05, 2019
    6.0
    Jeffrey from Singapore
    Family with young children
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in June 2019

    Bad customer service”

    We arrive pretty late at night after a long day of driving from faraway. Nobody came to help with the luggage when we arrive at the hotel driveway as we struggled to bring kids and luggages into the lobby. Manning the lobby are 2 elderly gentlemen who speaks zero English. All the questions I asked, I never get a clear answer or positive action to help me solve my questions and issues. We booked for 2 adults and 1 kid but all toileries only comes with 2 sets in the room. We had to make request for kid's size yukata and forget about the rest because communication is just impossible. They do not provide bottled drinking water in the room. They have very limited wardrobe space to hang up you clothes. The strange thing is when we checked out the next morning is that the lobby staff was totally different from the night before. younger and more attentive staff than the night shift team. The only 2 great stuff was a very good breakfast spread and a great outdoor onsen bath at the 9th flr roof.

    Reviewed June 24, 2019
    9.2
    Exceptional
    Shizuyuki from Hong Kong
    Couple
    Superior Room with Tatami Area - Non-Smoking
    Stayed 1 night in October 2018

    とても良い”

    ロケーションも抜群! スタッフの方のホスピタリティあふれるサービスが良かったです。

    Reviewed November 01, 2018
    9.6
    Exceptional
    Shizuyuki from Hong Kong
    Group
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in October 2018

    ナィス”

    親切なサービスで、風呂からの夜景がきれいでした。

    Reviewed October 26, 2018
    9.2
    Exceptional
    Shi from China
    Family with teens
    Japanese Style Sea View Room - Smoking
    Stayed 1 night in January 2018

    古そうに見えるんだけど、中には全然綺麗です。”

    外観が古い感じだけど、中は綺麗です。スタッフも親切し、部屋も満足でした。部屋から海も見えるから素晴らしいと思っています。食事は普通な感じだけど、コスパは高いと思います。

    Reviewed January 11, 2018
    10.0
    Exceptional
    Kitty from Hong Kong
    Family with teens
    Japanese Style with Private Open-Air Bath - Smoking
    Stayed 1 night in August 2018

    Exceptional”

    這間酒店我們一家大細11人,book了兩間溫泉房房間內有溫泉池, 另外房間是一般日式房也很好很整潔 ,小朋友很開心!地方很整潔食物很好😋 職員也很細心逐一用簡單英語向我們介紹這間酒店嘅設施及服務近 貼心 是常幫助我們

    Reviewed May 11, 2019
    10.0
    Exceptional
    Kitty from Hong Kong
    Family with young children
    Japanese Western Style with private hotspring
    Stayed 1 night in August 2018

    高品評溫泉酒店”

    今次一家大细11人,自駕遊,泊車免費 职員很友善及幫助,一到酒店大門,职員熱烈歡迎接待及詳细講解洒店設施,very nice!👍 我訂左2間 房連溫泉的高级房,不只房內有露天溫泉可自由浸浴,房間亦很大很舒服 入到房間,不只大人開心,小朋友更歡喜若狂! 酒店隣近各点地獄谷,自駕血地獄只須8分鐘,可自行去其它地獄谷、蒸煮房也很只是3分鐘左右 酒店內有2个大浴池,6樓是露天溫泉、地下是大室內溫泉,所以房間內沒有私人溫泉的話,也可去這2个大浴池也不錯 晚餐也很精彩的懷石料理,很好味!酒店為我們一家安排了一間大房間比我們用餐! 價錢合理!值得推介! 今次我住左一晚,若行程可以的話,住2日最適合

    Reviewed August 28, 2018
    8.4
    Excellent
    Mei from Hong Kong
    Family with teens
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in April 2019

    Excellent”

    酒店需然已經是很多年, 但環境仍然舒適, 溫泉亦不會很多人, 如怕羞的人夜少少去浸, 簡直可包埸!

    Reviewed April 25, 2019
    6.8
    Good
    Wing from Hong Kong
    Couple
    Standard Room with Tatami Area - Non-Smoking
    Stayed 1 night in February 2019

    20年前應該是一間令人滿意的溫泉旅館”

    房間和公共設施比較殘舊,衛生只屬OK, 幸好不至於污糟, 沒有臭味👎👎 室外公眾浴場有驚喜👍👍👍👍 晚餐味道和款式有驚喜👍👍👍 不推薦和不再考慮入住

    Reviewed February 26, 2019
    1234
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