April 3, 2018
Hot spring bath
|Value for money||8.2|
|Distance to city center||5km|
|Nearest airport||Oita Airport (OIT)|
|Distance to airport||30.0 km|
"Food excellent, especially dinner!"
April 3, 2018
"overall, really satisfied."
December 24, 2018
"The hot spring facilities are very nice and the hotel is within walking distance from several other hot springs in the Kannawa area."
December 30, 2018
"The staff at this ryokan hotel were very helpful and friendl..."
December 30, 2018
Situated in Beppu, Hotel Sansuikan is the perfect place to experience Oita and its surroundings. The hotel lies 5km from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions: Oita Marine Palace Aquarium Umitamago, Takasaki Mountain.
Hotel Sansuikan offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides 24-hour security, daily housekeeping, gift/souvenir shop, taxi service, wheelchair accessible to ensure our guests the greatest comfort.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, complimentary tea, linens, mirror. The hotel offers fantastic facilities, including sauna, hot spring bath, massage, karaoke, to help you unwind after an action-packed day in the city. Discover an engaging blend of professional service and a wide array of features at Hotel Sansuikan.
"Loved staying here in general."
December 24, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
Kannawa Onsen Hotel Sansuikan
Value for money ”
The hotel located close to the eight hot springs and some restaurants. The hot spring in the hotel is good. My package includes dinner and breakfast. Dinner is served in a private room for couples and the food is good. Staff is helpful and provide very good service. Breakfast is partially buffet style. Room is big and staff will come to check if the size of the yukata is fit or not. Tatami is okay. Tea leaves is provided and quality is good. Amenities provide in the room is good. However the shower curtain got a lot of stains and the air conditioner is very dusty which are awful. WiFi is only available in the lobby.
Nice ryokan hotel experience with very good service”
The staff at this ryokan hotel were very helpful and friendly during our entire stay. The hot spring facilities are very nice and the hotel is within walking distance from several other hot springs in the Kannawa area. Breakfast was not served in a private room as in some more traditional (and usually more expensive) ryokan, but in an open restaurant area with other guests. The breakfast was not bad, but limited in variety.
Great Location for Jigoku Meguri. Great Hot Spring too!”
Loved staying here in general. Almost flawless except the maid came in to make our Futon bed without any notice. But overall, really satisfied. So much better than Suginoi if you are considering both the price and the location. The hot spring on the first floor is a bit basic (as in pH scale) which makes your skin smooth, and the one on the sixth floor is a bit acidic which smells like iron in the water a bit. FOOD! MUST EAT! So neat and the waitress kinda reminded me of a typical Japanese mom/grandma if I were a Japanese. So warm and kind and the taste... wow
American Couple Visiting Beppu”
The staff and price for this hotel were wonderful. However, the hotel is not good for English speaking visitors since communication is difficult. We wanted to reserve dinner at the last minute, but no. You can't. We tried to reserve dinner for the following day and were told the price was about 6,300 yen per person, but we were not given a menu for options. If I am paying for a steak dinner or prime rib, 6,300 yen is a great price. However, I do not want to book dinner at that price unless I know what I am going to eat. Having valet parking sounds great, but it is also an inconvenience. I'd rather park my own car and be able to leave in a split second. The worst part is the mattress in the hotel. We slept so uncomfortably for 2 nights. The mattress has no cushion at all. I am sure it's great for Japanese people who love that, but a mattress with cushion is appreciated by Americans. The staff were very kind and sweet, but stay elsewhere if you want a good night's sleep.
Nice Room, Nice hot spring, food is average, no shuttle services to rail station.
Big and clean room.. ”
Big and clean room.. Love both level 1 - public bath area and level 6 - nice view bath area...thumbs up for staff attentiveness too.
The name of hotel was in chinese - if there is an english name i might have missed it. Parking by valet so not a problem. Very near tourist sites so it is convenient. There is a supermarket down the road too.
Very big onsen pool”
Two floors of onsens pools. The first floor one has super big outdoor onsens. Easily access for restaurants and supermarket nearby
Excellent. Service outstanding. Food excellent, especially dinner!
Staff have been so friend right from checking in to checking out. Fantastic hot spring facilities.”
We like the private room for dinner. Felt like VIPs. Foods were great and a lot of variety.
Room and Staff is perfect. onsen is perfect
Bad house keeping”
Stains on shampoo bottles and shower curtain. Garbage left by guest underneath tray. Lights turned on by itself a few times in the middle of the night!
Bad customer service”
We arrive pretty late at night after a long day of driving from faraway. Nobody came to help with the luggage when we arrive at the hotel driveway as we struggled to bring kids and luggages into the lobby. Manning the lobby are 2 elderly gentlemen who speaks zero English. All the questions I asked, I never get a clear answer or positive action to help me solve my questions and issues. We booked for 2 adults and 1 kid but all toileries only comes with 2 sets in the room. We had to make request for kid's size yukata and forget about the rest because communication is just impossible. They do not provide bottled drinking water in the room. They have very limited wardrobe space to hang up you clothes. The strange thing is when we checked out the next morning is that the lobby staff was totally different from the night before. younger and more attentive staff than the night shift team. The only 2 great stuff was a very good breakfast spread and a great outdoor onsen bath at the 9th flr roof.
這間酒店我們一家大細11人，book了兩間溫泉房房間內有溫泉池， 另外房間是一般日式房也很好很整潔 ，小朋友很開心！地方很整潔食物很好😋 職員也很細心逐一用簡單英語向我們介紹這間酒店嘅設施及服務近 貼心 是常幫助我們
今次一家大细11人，自駕遊，泊車免費 职員很友善及幫助，一到酒店大門，职員熱烈歡迎接待及詳细講解洒店設施，very nice！👍 我訂左2間 房連溫泉的高级房，不只房內有露天溫泉可自由浸浴，房間亦很大很舒服 入到房間，不只大人開心，小朋友更歡喜若狂！ 酒店隣近各点地獄谷，自駕血地獄只須8分鐘，可自行去其它地獄谷、蒸煮房也很只是3分鐘左右 酒店內有2个大浴池，6樓是露天溫泉、地下是大室內溫泉，所以房間內沒有私人溫泉的話，也可去這2个大浴池也不錯 晚餐也很精彩的懷石料理，很好味！酒店為我們一家安排了一間大房間比我們用餐！ 價錢合理！值得推介！ 今次我住左一晚，若行程可以的話，住2日最適合
酒店需然已經是很多年, 但環境仍然舒適, 溫泉亦不會很多人, 如怕羞的人夜少少去浸, 簡直可包埸!
房間和公共設施比較殘舊,衛生只屬OK, 幸好不至於污糟, 沒有臭味👎👎 室外公眾浴場有驚喜👍👍👍👍 晚餐味道和款式有驚喜👍👍👍 不推薦和不再考慮入住