Kapuas Palace Hotel
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6.8 Good location
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6.8Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Room service [24-hour]

  • Nightclub

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More about Kapuas Palace Hotel

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (122)
Booking.com Reviews (40)

4.2

Filter by traveler type
  • Cleanliness 5.5
  • Facilities 6.3
  • Location 6.8
  • Room comfort and quality 5.7
  • Service 6.2
  • Value for money 6.4
  • Cleanliness 5.6
  • Facilities 6.5
  • Location 7.2
  • Room comfort and quality 5.8
  • Service 6.4
  • Value for money 6.1
  • Cleanliness 5.4
  • Facilities 6.0
  • Location 6.4
  • Room comfort and quality 6.3
  • Service 7.1
  • Value for money 6.4
Review score
  • Cleanliness 5.0
  • Facilities 6.0
  • Location 6.2
  • Room comfort and quality 5.3
  • Service 5.6
  • Value for money 6.1
  • Cleanliness 6.0
  • Facilities 7.0
  • Location 7.1
  • Room comfort and quality 5.6
  • Service 5.6
  • Value for money 6.5
Review score
based on 6 reviews
  • Cleanliness 5.3
  • Facilities 2.0
  • Location 6.7
  • Room comfort and quality 6.0
  • Service 5.7
  • Value for money 7.0
  • Cleanliness 5.3
  • Facilities 8.0
  • Location 7.0
  • Room comfort and quality 5.4
  • Service 6.5
  • Value for money 7.3
Provided by verified guests of Agoda
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Room type
  • Standard
  • Superior
  • Junior Deluxe
  • Deluxe Room Only - Hot Deal

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Showing 121 verified reviews
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6.4
DAYANG from Malaysia
Couple
Deluxe Room Only - Hot Deal
Stayed 6 nights in April 2017
Good”
I love the hotel. Location was a bit remote. Takes quite a distance to walk to reach the town centre. Facilities were excellent but sad to say it's need a makeover BIG TIME. My room was big but the air conditioner was leaking, cracks in the bathroom, limited sports channel, bad TV reception and no info regarding hotels services is available. Luckily the staff was excellent. I had to leave earlier ( 2 days earler) than expected because of family emergency and the staff were a lot of help and quite friendly to arrange for my travel back home. Yeah, i would love to come back there with my family this time.
Reviewed April 26, 2017
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6.8
Hendy from Indonesia
Group
Superior
Stayed 3 nights in September 2015
Old and silent”
Not many people coming to this huge hotel. Maybe because of the distance, also room was dirty.
Reviewed May 31, 2016
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7.6
Benjamin from United States
Solo traveler
Superior
Stayed 3 nights in May 2016
Good value and pleasant for 2 foreigners ”
Foreign travelers, we stayed here for 3 nights. An impressive entrance and outdoor for a value stay. After a mistake with our room type, we had to press the staff to not get charged extra, but we ended up with a very nice room upgrade. Thanks to the staff for that. From what I saw, the deluxe rooms are brand new and MUCH nicer than the standard. Worth a few more bucks since the standard was dimly lit and had some water stains. The pool is nice. Out Bahasa Indonesia is very limited but the staff was patient and helpful, one woman with good English at the front desk. There is a lot of construction going on (May 2016) which made the place loud and a little messy, but bodes well for future travelers. Wifi was touch and go from the room. No exercise room (older adverts say yes). The pool is very nice and the breakfast is all you need. Thanks!
Reviewed May 30, 2016
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5.2
Hamdan from Indonesia
Couple
Stayed 1 night in May 2016
old interior”
no rekomend for fmily
Reviewed May 28, 2016
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6.8
tommy from Indonesia
Family with young children
Superior
Stayed 1 night in May 2016
good”
good
Reviewed May 09, 2016
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5.2
Nadia from Indonesia
Business traveler
Superior
Stayed 1 night in March 2016
Kapuas”
The hotel is old and i got one room that smells like it's damp. And they have no water heater
Reviewed April 02, 2016
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5.3
Peter from Malaysia
Business traveler
Stayed 2 nights in February 2016
smoking Room, Not Promise for Us for non smoking ”
smoking Room, Not Promise for Us for non smoking room, Many bad mills, furniture very old, small swimming pool.
Reviewed March 12, 2016
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2.7
Maria from Philippines
Solo traveler
Stayed 1 night in February 2016
Hotel is Old not good condition”
Swimming in the pool is good .
Hotel is need maintenance lots of broken and rubbish on the window .. aircon is not really working also hot shower. mistake staying here. Food breakfast is the worst i have.waste of money.
Reviewed February 14, 2016
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6.8
Ishak from Malaysia
Family with young children
Superior
Stayed 1 night in February 2016
Trip to Ponti”
Rundown hotel, dirty n stain carpet. Room 343
Reviewed February 08, 2016
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3.7
Ice from Indonesia
Business traveler
Stayed 1 night in September 2015
The room not clean and not comfortable”
Kapuas Palace Hotel
Dirty room, smell not good, wifi cant used, not good at all.
Reviewed September 12, 2015
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