8.6
Excellent
/10
(1,156 reviews)See what guests said
See map
7.7

Very good

Location rating score

Very good location - Inside city center
Popular landmarks
Royal Thai Consulate General 280 m
Basho Shuen no Chi Monument 300 m
Consulate General of India 320 m
Sakaisuji Hommachi Subway Station 370 m
Minami Senba 390 m
Tiny Osaka 400 m
Ikasuri Shrine 450 m
Shincoki Showroom 450 m
Crysta Nagahori 460 m
Nagahoribashi Subway Station 460 m
Nearby landmarks
Minami (Namba) 740 m
Dotonbori 1.22 km
Shinsaibashi-Suji Shopping Street 1.23 km
Kuromon Market 1.49 km
Osaka Castle Park 1.9 km
Osaka Castle 2.51 km
Tsutenkaku 2.91 km
Kuchu Teien Observatory 3.35 km
Universal Studios Japan 7.05 km
Osaka Aquarium Kaiyukan 7.69 km
Karaksa Hotel Osaka Shinsaibashi I

"Room is nicely cleaned up throughout our stay."

tan - December 5, 2019
Bunk Bed Non-Smoking Karaksa Hotel Osaka Shinsaibashi I
Lobby Karaksa Hotel Osaka Shinsaibashi I
Interior view Karaksa Hotel Osaka Shinsaibashi I
See all 47 photos
Removed from saved list
Free Wi-Fi

Karaksa Hotel Osaka Shinsaibashi I

1-6-9 Bakuromachi, Chuo-ku, Shinsaibashi, Osaka, Japan, 541-0059 - See map
Property highlights
Check-in [24-hour]
Hassle-free check in
Close to Minami (Namba)
Within 740 m of property
  • 380 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

Your dates are popular among travelersUsers are booking a place in Osaka every 1 minutes on Agoda.com
Value for money8.8
Distance to city center2 km
Location rating7.7
Nearest airportOsaka International Airport (ITM)
Distance to airport13.6 km

Rooms available at Karaksa Hotel Osaka Shinsaibashi I

High Floor Twin Non-Smoking
High Floor Twin Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Hollywood Twin - Non-Smoking
Hollywood Twin - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
High Floor Triple Non-Smoking
High Floor Triple Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Connecting Room - 4 People
Connecting Room - 4 People
...
  • Room size: 34 m²/366 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Connecting Room for 3 People
Connecting Room for 3 People
...
  • Room size: 34 m²/366 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Bunk Bed Non-Smoking
Bunk Bed Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 bunk bed
Enter dates to see prices
Triple Room
Triple Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 3 single beds
Enter dates to see prices
Standard Twin - Non-Smoking
Standard Twin - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
Enter dates to see prices
Economy Twin - Non-Smoking
Economy Twin - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
Enter dates to see prices
Quadruple Room
Quadruple Room
...
  • Room size: 33 m²/355 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Karaksa Hotel Osaka Shinsaibashi I?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Karaksa Hotel Osaka Shinsaibashi I?

For those who wish to drive their own cars, Karaksa Hotel Osaka Shinsaibashi I has a car park that's close to the hotel.

What is the smoking policy at Karaksa Hotel Osaka Shinsaibashi I?

Karaksa Hotel Osaka Shinsaibashi I does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Karaksa Hotel Osaka Shinsaibashi I

  • 9.2
    Exceptional
    Staff 

    "Staff really friendly and helpful."

    Valentina

    |

    July 6, 2019

  • 9.2
    Exceptional
    Staff 

    "The staff was nice and helpful!"

    Cho

    |

    October 24, 2019

  • 9.2
    Exceptional

    "Overall, we enjoyed our stay."

    Valentina

    |

    July 6, 2019

Property ranking|Compared to 5,827 Osaka properties
See all rankings
Review score - United States
9.4/10
Service score
9.1/10
Cleanliness score
9.1/10
Value for money score
8.8/10
Better than
99
%
of Osaka properties
Better than
97
%
of Osaka properties
Better than
97
%
of Osaka properties
Better than
96
%
of Osaka properties
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Overall rating:
8.6
Excellent
1,156 reviews
Cleanliness
9.1
Facilities
8.6
Location
7.7
Read all reviews >
What travelers say they love:
The provided buffet breakfast is excellent.
Yap from Singapore
Group
More about Karaksa Hotel Osaka Shinsaibashi I

More about Karaksa Hotel Osaka Shinsaibashi I

Karaksa Hotel Osaka Shinsaibashi I, located in Chuo Ward, Osaka, is a popular choice for travelers. Set 2 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Karaksa Hotel Osaka Shinsaibashi I offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, daily housekeeping, laundromat, wheelchair accessible, 24-hour front desk.

Step into one of 69 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, clothes rack, linens, slippers, towels which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Karaksa Hotel Osaka Shinsaibashi I is an excellent choice for your stay in Osaka.

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Most talked about facilities

Breakfast
16 mentions
Housekeeping
16 mentions
Internet
1 mention

What they offer

8.0
Very good

"Will definitely return for my next trip."

tan

|

December 5, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Nearby restaurants

Japanese cuisine
Japanese cuisine
Sumo Ryori Shiga Bakuromachi
240 m Japanese
Yamamoto Shokudo
300 m Japanese
Kan no Miho
320 m Japanese
American cuisine
American cuisine
Furusato
790 m American, Seafood
Critters Burger
960 m American
Elk Osaka
1.0 km American, Cafe
Cafe
Cafe
Ponte
390 m Cafe
St-Marc cafe Kita Shinsaibashi
660 m Cafe
Cafe Restaurant Serena
890 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

Show less

Some helpful facts

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Reviews of Karaksa Hotel Osaka Shinsaibashi I from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.6
Location7.7
Service9.1
Value for money8.8
High score for Osaka
Rating
9+ Exceptional (269)
8-9 Excellent (91)
7-8 Very Good (88)
6-7 Good (24)
<6 Below Expectation (26)
Time of the year
Mar - May (114)
Jun - Aug (150)
Sep - Nov (110)
Dec - Feb (124)
Don't miss out!Users are booking a place in Osaka every 1 minutes on Agoda.com
All guests (1156)
All room types
All languages

Show reviews that mention 

Showing 498 verified guest comments
12345
10.0
Exceptional
Qiqi
Solo traveler
Hollywood Twin - Non-Smoking
Stayed 3 nights in June 2019

Exceptional”

Karaksa hotel is the most favorite hotel during our Japan trip. Hotel is not very far from the metro station (長堀橋駅) and you could walk to Shinsaibashi directly. There are many stores and restaurants around. But the place around is very silent and it’s good for sleep. The most favorite point is that this hotel serves different delicious breakfast every day.

Reviewed June 10, 2019

Dear Mr./Ms.Qiqi Thank you for sharing your experience during staying at our hotel. we are so happy about you like our hotel and breakfast. We hope we can serve you again in the future. Best Regard

Responded June 13, 2019
Karaksa Hotel Osaka Shinsaibashi I
9.2
Exceptional
Aissa from Philippines
Group
Hollywood Twin - Non-Smoking
Stayed 2 nights in June 2017

Value for money ”

It is a new and very clean hotel. Every booking comes with a free buffet breakfast which has an enough choices of delicious food. The staff are amazing and helpful especially Tanabe, Kim and Grace. They promptly answer my emails/queries. The only cons is that the hotel is a 10-min walk or around 600-700meters to/from train stations. Overall, I will be staying again in Karaksa, but will also try the branch in Shinsaibashi (nearer the train station) which will open later this year.

Reviewed June 07, 2017

Thank you for choosing to stay at karaksa hotel Osaka Shinsaibashi I and for writing us a review. Thank you very much for your compliment, such as the staff's response. We will continue to aim for a good hotel while listening to the opinions of customer. we hope that we can welcome you again in our hotel.

Responded August 24, 2017
Karaksa Hotel Osaka Shinsaibashi I
10.0
Exceptional
Runqing from Singapore
Group
High Floor Twin Non-Smoking
Stayed 5 nights in August 2019

Fantastic hotel!”

I love this hotel! It's at a fantastic location- near various metros, a minute's walk from 24h supermarket (Kohyo) and a 20min walk to Shinsaibashi shopping street. (It's also near Owl Chouette Cafe which I really recommend). It's also clean and spacious - we can open 2 large sized luggages with room to spare. I like that their toilet and shower area is split as well, although if they provide soap in the toilet area, it will be even better. Their 24h recreation area is great, their complimentary breakfast is also great. They also provide a 1000Y airport transfer which is very convenient and what set it apart from the other hotels for me. There is nothing not to like about this hotel. If I return to Osaka, I'm booking this hotel and will recommend this to everyone!

Reviewed August 25, 2019

Dear Mr./Ms. Runqing Thank you for stay with us and your great review. We are happy that your like our hotel,room and service. We hope to see you again in Osaka. Best regards, Front desk

Responded August 25, 2019
Karaksa Hotel Osaka Shinsaibashi I
10.0
Exceptional
Sheila
Family with young children
Connecting Room - 4 People
Stayed 6 nights in March 2019

Excellent costumer service!”

Hotel is close to Dotonbori where the life of Osaka is and especially the subway station. Our room was really nice and clean. Space was also pretty big since Japanese hotel was really small if you are used to hotels in the states. Bathroom was also nice with a separate bath and toilet seat was updated with a high standard bidet. Breakfast was also delicious everyday. We had a great experience in Japan that makes us love the Japanese people, very discipline and very nice people. It’s a must to visit this country. Staffs at The hotel are very helpful too. My son left his bag at the bathroom on our last day. They sent a staff at the airport which is an 1hr from the hotel just to bring it to us. I was shocked with their costumer service, never felt so important like that wherever we travel. Very good costumer service and will definetly recommend it to my family and friends and will surely comeback here.

Reviewed March 30, 2019

Dear Mrs. Sheila Thank you for staying with us and sharing your experience while staying at our hotel. We are very happy to hear that you happy and statified with your trip especially in Osaka. Also, We are happy if you like our hotel facilities and enjoye staying at our hotel. We think that bag is a very important item for you. so we decided to try to give it to you directly before you board the plane. Because we don't want our customers to feel uncomfortable and have trouble without the important item. It becomes our duty to always help and serve our customers to feel satisfied and comfortable. We hope to be able serve you again in the future. We always waiting for you! Best Regard, Front Desk

Responded April 08, 2019
Karaksa Hotel Osaka Shinsaibashi I
8.8
Excellent
May from Malaysia
Group
Connecting Room - 4 People
Stayed 3 nights in May 2019

complimentary breakfast and clean hotel”

The hotel is clean, new, and the complimentary breakfast is definitely value for money. Breakfast selection is great with typical japan style breakfast (bread, salad, yogurt, rice/noodle, meat/fish, soup, coffee, tea). Staff is very nice, and can speak multiple languages (chinese, korean, thai, english, jap) Be mindful is a bit far to walk from station and Shinsaibashi shopping street (approx 1.6km) as it is located at the end of the Shinsaibashi shopping district (not the happening Namba area, so nothing to shop at the end of the street). Without luggage is fine, with luggage, taxi will be recommended. Will give 5 star for facilities if can boil water in room though, must get water/hot water at level 2. some of my friends still a bit reluctant to drink tap water in the room =P

Reviewed May 28, 2019

Dear our valuable guest, Thank you very much for sharing your experience with us. It is always a pleasure to read about our guest's experience while staying at karaksa hotel Osaka Shinsaibashi 1 and it seems you certainly enjoyed your time with us. Sorry for your inconvience about distance from hotel to downtown area. Thank you again for taking the time to provide a review of our hotel and I look forward to welcoming you back the next time your travel plans bring you to Osaka. Best regards,

Responded May 30, 2019
Karaksa Hotel Osaka Shinsaibashi I
9.2
Exceptional
Valentina from Australia
Solo traveler
Bunk Bed Non-Smoking
Stayed 1 night in June 2019

Enjoyed the stay”

Staff really friendly and helpful. Breakfast was good. PJ was comfortable. There's hair dryer, fridge, TV, slippers, etc. Free 24/7 "lounge" room, with massage chairs (paid), kids corner, TV, coffee/Matcha/water machine. The luggage storage was very helpful as our flight in the evening. You can ask the staff to take photo with their 'frame' and you get one instant photo print to take home. You can also fill in a survey, then pick one sushi keyring. Close to Shinsaibashi shopping street. But not that close to dotonbori, although still within walking distance. Overall, we enjoyed our stay.

Reviewed July 06, 2019

Dear Mr/Ms. Valentina Thank you for choosing karaksa hotel Osaka Shinsaibashi I and sharing your experience during stay at our hotel. Also Thank you very much for the great review. We are very happy that you enjoyed staying at our hotel. We are very thankfull also to you for shared about our facility. We will always improve and do our best for our guest satisfying. Hopefully we can be able to serving you again. Besr regards, Front Desk

Responded July 07, 2019
Karaksa Hotel Osaka Shinsaibashi I
7.6
Very good
Lee from Malaysia
Group
Hollywood Twin - Non-Smoking
Stayed 6 nights in November 2018

Shuttle bus to Kansai Airport need to pay JPY1,000”

If you reach hotel through train station, advisable to reach K16 Nagahoribashi Station (Exit 1) with going up escalator, I using K15 Sakaisuji-Hommachi Exit 7, with luggage and its a painful experience, you did not just climp up the staircase but need to walk a long way within the train station move from one side to another side only reach Exit 7. Breakfast with limited choice of food but its taste good, But I will face problem when sometimes all their main food are beef which I dont eat beef and have to eat bread and fruit only. The leisure area its convenient to refill hotel, so we dont need to buy mineral water. Shuttle bus to Kansai Airport need to pay JPY1,000/pax and limited to 15 seats only. Its only for customers who book through Karaksa Hotel not through agent such as Agoda. Room service have standard and eco friendly ( standard means will change bedsheet daily), eco friendly ( no cleaning/changing of bedsheet but you get 2 bottle of free mineral water).

Reviewed November 27, 2018

Dear Ms. /Mr. Lee Cheng Toh, Thank you for choosing karaksa hotel Osaka ShinsaibashiⅠ Thank you for your meticulous assessment. We would like to apologize for our breakfast selection did not live up to your expectations. Your feedback is very important to us as this assists us in continually improving the services we offer to our guests. Your review will be used to consider improvements needed and we are looking forward for your next stay at karaksa hotel. Best Regards Front Desk

Responded November 30, 2018
Karaksa Hotel Osaka Shinsaibashi I
10.0
Exceptional
Chris from Canada
Family with teens
Connecting Room - 4 People
Stayed 5 nights in December 2017

Exceptional”

Even though the guest room is a bit small, but it's clean and tidy. You get everything you need. Five thumbs up for their shower bath. The front desk staff is also friendly and helpful. Location is pretty good, only 7 minutes walk from the hotel to the closest train station (either Sakaisuji Hommachi Station or Nagahoribashi Station). I will for sure to stay at this hotel again next time I go to Osaka.

Reviewed July 28, 2018

Dear Mr. / Ms. Chris, First of all we would like to THANK YOU for choosing to stay in karaksa hotel Osaka Shinsaibashi on your last travel in Osaka. Also for sparing your time to write us a review. We are very pleased that you praised our service. We will continue to make efforts to provide customers with even better service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you!

Responded August 13, 2018
Karaksa Hotel Osaka Shinsaibashi I
8.4
Excellent
irene from Singapore
Family with teens
Connecting Room - 4 People
Stayed 7 nights in September 2018

Pleasant Stay”

The hotel is very clean except the room is small without any wardrobe, not even space to open your luggage. We have to store our luggage under the bed. They do not provide water in the room but you can get it from level 2 with free drinks in paper cups. It’s about 8mins walking distance from hotel to the subway station Nagahoribashi, and in-fact you can walk from Nagahoribashi to Shinsaibashi shopping area which we discovered using the under pass. The most convenience thing we like about this hotel is that they provide shuttle bus to airport but chargeable (¥1000) but save the hassle for us in moving big luggage to take train service.

Reviewed October 10, 2018

Dear Irene Warmest Greeting from Karaksa Hotel Osaka Shinsaibashi1. We would like to thank you so much for choosing Karaksa Hotel as your Osaka holiday and share us a good review. We hope our hotel is always be first choice accommodation in Osaka. We are looking forward to welcoming you at Karaksa Hotel for your next holiday in Osaka. Have a beautiful day. Best Regards, Front desk Got

Responded October 10, 2018
Karaksa Hotel Osaka Shinsaibashi I
10.0
Exceptional
Sye from Singapore
Solo traveler
Hollywood Twin - Non-Smoking
Stayed 3 nights in September 2018

Review of hotel & location”

Room are compact as there ain’t any space for luggage. However, it is ok just for sleeping since out whole day for sight-seeing. Hotel near to subway and walking distance to Shinsaibashi. Lovely neighbourhood. Airport transfer is available at some cost. Pulling luggage from JR to subway and vice versa is totally not advisable.

Reviewed September 28, 2018

Dear Mr. / Ms. Sye First of all we would like to THANK YOU for choosing to stay in karaksa hotel Osaka Shinsaibashi on your last travel in Osaka. Also for sparing your time to write us a review. We are pleased that guests are satisfied with our hotel. The pride of our hotel is that there are convenience stores and restaurants around ! ! For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you!

Responded September 29, 2018
Karaksa Hotel Osaka Shinsaibashi I
10.0
Exceptional
Kim from Hong Kong
Family with young children
Hollywood Twin - Non-Smoking
Stayed 2 nights in August 2018

Excellent short stay with good price”

The price for this hotel is very for money. Location is convenient for shopping and food. It seems our room (01) is bigger than other rooms. I believe the hotel specially arranged for my family because I have a kid staying with me. The toilet, bedsheets and shower room are clean. I also like the common room which has free coffee, water, toys and space. I highly recommend this hotel for family trip.

Reviewed August 08, 2018

Dear Mr. / Ms. Kim, First of all we would like to THANK YOU for choosing to stay in karaksa hotel Osaka Shinsaibashi on your last travel in Osaka. Also for sparing your time to write us a review. You are pleased with the free drink service and we are happy I am trying to make leisure space on the second floor a better space. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you!

Responded August 13, 2018
Karaksa Hotel Osaka Shinsaibashi I
8.8
Excellent
Hong from Singapore
Family with teens
Hollywood Twin - Non-Smoking
Stayed 5 nights in December 2018

It was a good stay, with staff who are friendly, courteous and very helpful.”

The hotel is located about 800m away from the shopping belt, Shinsaibashi/Dotombori. It's also near to the train stations. So, in essence, it's convenient. Also had a good peace of mind because the environment looks safe... The only drawback - the room is small, and with a luggage that is big, it's all little hassle to place the luggage.

Reviewed December 13, 2018

Dear Mr./Ms. Hong, Warm greetings from karaksa hotel Osaka ShinsaibashiⅠ. Thank you for taking the time to review your recent stay. We are pleased to learn that you like our staff and the location convenient too. The entire team have received your encouraging comment with much gratitude. With regards to the room, we hope you still could have a rest and sleep well. We look forward to welcoming you back to our hotel in the future. Best regards, Front desk

Responded December 14, 2018
Karaksa Hotel Osaka Shinsaibashi I
8.8
Excellent
FLORENVILLA
Couple
High Floor Twin Non-Smoking
Stayed 4 nights in March 2019

Excellent”

The only problem is taxi drivers are not very familiar with the Shinsaibashi location. Maybe they should put neon light at top of building to easily spot the hotel. They should also give a map that shows the area around the hotel especially the train stations, so the customers don't get lost.

Reviewed April 03, 2019

Dear, Sir/Madam Thank you for your feedback. Unfortunately it was terribale immpression for taxi driver. If you have chance to come again we`ll try to dd best hopitality to our guest. Have good time. Kind regards Front desk

Responded April 06, 2019
Karaksa Hotel Osaka Shinsaibashi I
9.2
Exceptional
ka from Hong Kong
Group
Bunk Bed Non-Smoking
Stayed 4 nights in June 2017

value for money~!i will come back agn”

room is clean and the room size is very fit for 2 girls! but it's a bit far from Shinsaibashi.. i think it take 20-30 walk to Shinsaibashi heart.

Reviewed February 02, 2018

Dear Guests, First of all we would like to THANK YOU for choosing to stay in karaksa hotel Osaka Shinsaibashi on your last travel in Osaka. Also for sparing your time to write us a review. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you!

Responded June 04, 2018
Karaksa Hotel Osaka Shinsaibashi I
9.6
Exceptional
Hindarto from Indonesia
Group
Hollywood Twin - Non-Smoking
Stayed 3 nights in March 2018

Comfortable hotel close to Nagahoribashi & Sakaisuji Hommachi subway stations. HIGHLY RECOMMENDED! ”

+ : Check-in was smooth and please note that check-on time is at 3:00 PM/ 15:00. We came in early but they were able to accommodate us by keeping our luggages in the storage area and having them delivered to our rooms once it was ready. We booked two rooms (Hollywood Twin) and they were spacious for Japan as most hotel rooms are usually very compact. The rooms were very clean, well appointed, and tidy. They have separate rooms for the toilet and the washroom (powder room & shower) and the rooms are clean clean clean! Plenty of amenities inside the room: toiletries are provided, soap, shampoo, and conditioner in the bathroom as well as facial and hand wash combo in the sink. Hair dryer is also provided in the room, in addition to towels both small and large bath towels as well as a tooth brush kit. There's also free wi-fi provided throughout the hotel, there's also a flat screen TV in the room with only one English channel (NHK News) which was sufficient! Breakfast is complimentary.

Reviewed March 11, 2018

Dear Guests, First of all we would like to THANK YOU for choosing to stay in karaksa hotel Osaka Shinsaibashi on your last travel in Osaka. Also for sparing your time to write us a review. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you!

Responded June 04, 2018
Karaksa Hotel Osaka Shinsaibashi I
10.0
Exceptional
Maria from Canada
Family with teens
High Floor Triple Non-Smoking
Stayed 6 nights in July 2018

Great clean hotel and good location”

Enjoyed a night stay with family. It is in great location if you plan on staying in Osaka. We did several day trips with our bullet train passes and we had to get to the Shin-Osaka station. That took some time. Otherwise if visiting and spending most of your time in Osaka it is great. The staff was great.

Reviewed July 30, 2018

Dear Mr. / Ms. Maria, First of all we would like to THANK YOU for choosing to stay in karaksa hotel Osaka Shinsaibashi on your last travel in Osaka. Also for sparing your time to write us a review. We are very pleased that you praised our service. I will tell the staff who served you the things you appreciate. We will continue to make efforts to provide customers with even better service. For your next visit in Japan, we hope we can welcome you again in our hotel. And from all the staff, we are looking forward to seeing you!

Responded August 13, 2018
Karaksa Hotel Osaka Shinsaibashi I
7.2
Very good
Melissa from Hong Kong
Couple
High Floor Twin Non-Smoking
Stayed 3 nights in May 2019

Fair”

The hotel looks nicer in the pictures on Agoda than the reality. But overall the hotel is good considering the super valuable price. Location was good, only 15 mins walk to Shinsaibashi. Room is clean and the housekeeping staff was very nice. However, when I asked the night shift Japanese male receptionist about parking, he was very rude (he said he didn’t understand what I was talking about and I repeated, then he said ‘NO!’ and told me to leave, even I told him my room number. That is counted the worst experience I had with this hotel. Other than that, everything was fine.

Reviewed May 08, 2019

Dear Mr/Mrs. Melissa Thank you for choosing karaksa hotel Osaka Shinsaibashi 1 and sharing your experience while staying at our hotel. We are very happy to hear that you like our hotel`s facility and acces. But, We are deeply apologize for the discomfort that you feel. Actually, not all staff can speak English fluently and understand English well. It's not only about a language problem but also service problem that makes you uncomfortable is a valuable lesson for us. We will always improve that and try to the best for guest satisfying. Hopefully we have the opportunity to serve you again in the future. Good Day! Best Regard, Front Desk

Responded May 12, 2019
Karaksa Hotel Osaka Shinsaibashi I
8.8
Excellent
Weng
Couple
Hollywood Twin - Non-Smoking
Stayed 3 nights in March 2019

Good location and Good value”

Close to metro stations and Shinsaibashi shopping street. The staffs are friendly and helpful. We left ring in the hotel room, but they helped us post the ring to us.

Reviewed March 31, 2019

Dear Mr/Mrs. Weng Thank you for choosing karaksa hotel Osaka Shinsaibashi I. Also, Thank you very much for sharing your experience while staying at our hotel. We are very happy to be able to serve you. Your ring is very important for you, we are very happy to be able to help you. We hope you are happy and satisfied with this trip in Japan. We hope to meet and to be able serve you again. Best Regard, Front Desk

Responded April 08, 2019
Karaksa Hotel Osaka Shinsaibashi I
9.2
Exceptional
Cho from Hong Kong
Couple
Hollywood Twin - Non-Smoking
Stayed 3 nights in February 2019

Exceptional”

The breakfast was great even though there were not much choices. The staff was nice and helpful! For the room, there was a gap between the two beds and the room was quite small. However, I still recommend the hotel since the quality-price ratio is high.

Reviewed October 24, 2019

Dear Our Valuable Guest Thank you for stay with us and your review. We are happy that you like our hotel and we feel sorry that the room was small. But Our staff would alway do our best to make your next stay more enjoyable. Hope to see you in Osaka again. Best regards, Front Desk.

Responded October 26, 2019
Karaksa Hotel Osaka Shinsaibashi I
9.6
Exceptional
David from Canada
Couple
Hollywood Twin - Non-Smoking
Stayed 2 nights in October 2018

Exceptional”

This was our first hotel in Japan this trip and it worked well. While the room was small in comparison to North America, it was modern and efficiently organized complete with the automatic toilet that does it all. The only problem was that there were no instructions in English - a problem in virtually all hotels where we stayed. We were able to navigate everywhere using Google Maps and found that we could walk to most places that we wished to visit.

Reviewed November 01, 2018

"Dear Our Valuable Guest We would like to thank you for giving us such a positive feedback during your stay. It is always a pleasure to know that our special guest had a very enjoyable stay. We always keep to give an excellent service for all valuable guest. We are looking forward for welcoming you again in your another visit to Osaka. Have a good day. Best Regards, Front desk "

Responded November 02, 2018
Karaksa Hotel Osaka Shinsaibashi I
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