Karma Sanctum Soho Hotel
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Karma Sanctum Soho Hotel

20 Warwick Street, West End Soho, London, United Kingdom, W1B 5NF
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Small Double Room Karma Sanctum Soho Hotel
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    Guest reviews

    8.2
    Excellent
    /10
    (437 reviews)See what guests said
    8.8
    Excellent

    "This hip and trendy hotel is very reasonable and has nice ro..."

    William

    -

    March 5, 2018

    8.5
    Excellent cleanliness

    Property highlights

    Things you'll love

    • 330 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    Exceptional
    Location
    9.6
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • BeatHut60 m
  • Two Floors80 m
  • Soccerscene90 m
  • Marshmallow Mountain110 m
  • Aquascutum140 m
  • Ozwald Boateng150 m
  • Do Shop150 m
  • Third Space160 m
  • Carnaby St160 m
  • Bespoke Couture by Ozwald Boateng160 m
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.6
    Distance to city center0.1 km
    Location rating9.6
    Nearest airportLondon City Airport (LCY)
    Distance to airport13.0 km
    Select your room
    7.7
    Very good
    Room comfort & quality
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 super king bed
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 super king bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 super king bed
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    Deluxe Junior Suite
    Deluxe Junior Suite
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 super king bed
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    Small Double Room
    Small Double Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 king bed
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    Deluxe Loft Suite
    Deluxe Loft Suite
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 1 queen bed
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    Budget Double or Twin Room
    Budget Double or Twin Room
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 1 double bed
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    Superior Crash Pad Room
    Superior Crash Pad Room
    ...
    • Non-smoking
    • Shower
    Enter dates to see prices
    Deluxe Loft
    Deluxe Loft
    ...
    • 1 king bed
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    Room Only Suite Twin (non-refundable)
    Room Only Suite Twin (non-refundable)
    ...
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      Have a question for Karma Sanctum Soho Hotel?

      What people love about the property

      • 9.6
        Exceptional

        "Great location, funky decor and wonderful staff that made us feel very welcome (especially the lovely barman)."

        Lisa

        |

        March 19, 2018

      • 9.6
        Exceptional

        "Tucked just behind Regents street, perfectly located for shopping, museums, attractions, clean , warm, friendly well priced ."

        Sarah

        |

        November 28, 2018

      • 7.6
        Very good

        "downer, fantastic stay!"

        Jon

        |

        May 21, 2017

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      More about Karma Sanctum Soho Hotel

      More about Karma Sanctum Soho Hotel

      7.6
      Very good

      "We had an amazing stay, especielly the girl in the restauran..."

      Tina

      |

      October 20, 2017

      An overview

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      What they offer

      8.4
      Excellent

      "Many restaurants and cafe around the area, close to shopping..."

      Hooi P.

      |

      August 20, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      British cuisine
      British cuisine
      Restaurant No.20
      10 m British
      Ten Room at Hotel Cafe Royal
      200 m British, European
      Hawksmoor Air Street
      200 m British, Steakhouse
      American cuisine
      American cuisine
      Byron Beak Street
      50 m American
      GBK - Gourmet Burger Kitchen
      310 m American, Gluten Free
      TGI Friday's - Haymarket
      390 m American
      European cuisine
      European cuisine
      NOPI - Downstairs
      30 m European, Mediterranean
      Brasserie Chavot
      330 m European, French
      5 Pollen Street
      350 m European, Italian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (437)
      8.2
      /
      10
      Cleanliness8.5
      Facilities7.4
      Location9.6
      Room comfort and quality7.7
      Service8.0
      Value for money7.6
      Provided by verified guests of Agoda
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      All guests (437)
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      Showing 213 verified guest comments
      12345
      4.4
      Charles from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in March 2019
      Disappointed ”
      I stayed at this hotel when it first opened several years ago and it was a rare gem of a boutique type hotel back then with impeccable service and very efficient staff. Unfortunately it has become complacent in all aspects. The area down by the gents toilet was unkempt and messy. There was no attendant to complain to. The lunch that came with the package was supposed to be seafood linguine and it came up as just linguine with absolutely no sign of seafood nor even sauce. The staff unblinkingly just served it hoping for a sauce to appear and perhaps some seafood. A complaint was made to the staff. In the evening after returning with guests from the Palladium which is located just around the corner, we asked for 4 Irish coffees to be served as a nightcap only to be later informed that there was no cream to go with them. It was a Saturday night so astonishment followed and disappointment came quickly behind as I realised that this establishment is fast fading into a has been of star.
      Reviewed March 04, 2019
      7.2
      Very good
      Lauren from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in March 2019
      London 5star is different to normal 5*”
      The staff on the front desk went out of their way to make out trip special. I told them it was my fiancés birthday and within minutes of reaching our room we heard a knock on the door and were presented with a glass of prosecco each and a little note saying happy birthday- this is the reason I would recommend the hotel. The room was ok nice decor but bit small, the toilet was really dirty clearly hadn't been cleaned before we arrived and was really badly scratched which looked awful and there was quite a lot of noise throughout the night from the roof top bar. The roof top bar was cosy but not quite what I expected- no views but there was a hot tub, also down stairs they had outside seating with shisha pipes so the atmosphere was lively. It was a shame that there were no tea making facilities at all in the room I would say this was more of a 3* based on the rooms but I did not try the restaurant food and to be fair the location for the queen's theatre couldn't have been better!
      Reviewed March 03, 2019
      8.8
      Excellent
      Paula from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in February 2019
      Perfect location”
      I booked the Santum Soho as we were out at the thetre and wanted it as a treat from My husband. The location is great, close to so many bars and restaurants and Carnaby Street. Our room was small but normal for a london hotel. The bed was very comfortable and the bathroom was a wet room. We did not use the roof top bar or the restaurants so can't comment but had a wander in the morning and the roof bar looked like it would have been fun. Minor irritations: no shower cap and it was a waterfall shower so you couldn't just have a wash without washing your hair ( I could have called for one apparently bt a bit late when you are already in the bathroom.) There is no tea and coffee making facilities (as the owner wants people to use the restaurants). I missed my morning cup of tea and didn't fancy spending £3.50 for on downstairs. The TV was on the wall to the side of the bed so if you wanted to watch something you got a crick in the neck. But these are minor and we had a great stay.
      Reviewed February 07, 2019
      9.2
      Exceptional
      Tommi from Finland
      Business traveler
      Superior Double Room
      Stayed 4 nights in February 2019
      Exceptional”
      Absolutely great staff and great location. Those little details making the stay just perfect!!
      Reviewed March 04, 2019
      5.6
      Craig from United Kingdom
      Couple
      Small Double Room
      Stayed 2 nights in January 2019
      A budget hotel without the low prices. ”
      Strange experience from the outset. No information offered at check-in and they charge for hot breakfast. I've never experience that before.This is purely about profit and not customer experience. A budget hotel without the low prices. Won't be staying again.
      Reviewed January 30, 2019
      10.0
      Exceptional
      Bronagh from Ireland
      Family with young children
      Superior Double Room
      Stayed 2 nights in January 2019
      Great location ”
      This hotel was right in the heart of of London. Great hotel staff were very pleasant, friendly and helpful. We stayed here two nights and it was in a great location with Hamleys and M&M world minutes walk away. Tour bus stop also at the end of the street. Handy to tubes idea for spot.
      Reviewed January 28, 2019
      9.6
      Exceptional
      Petra from Germany
      Family with teens
      Superior Double Room
      Stayed 4 nights in February 2019
      Absolutely great Stay. Thanks a lot. Clean, everyone is friendly, best Location ever.”
      We will come again :)
      Reviewed February 27, 2019
      10.0
      Exceptional
      Richard from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in October 2018
      Excellent location”
      We stayed for 1 night as we had tickets for the London Palladium. We went with a “Crash Pad” which was more than adequate for our needs. The bed was large and very comfortable and there was a big tv and wardrobe. Our room had a lovely bay window which looked out on the street in front of the hotel. There was a little noise outside but it wasn’t at all bad given the central location. The staff were efficient and polite. The room was clean and good value for money. The location of the hotel is brilliant for Regent Street, Piccadilly, theatres, carnaby street and loads of cool bars and restaurants. We had a brilliant time.
      Reviewed October 28, 2018
      8.4
      Excellent
      Ferdian from Singapore
      Family with young children
      Deluxe Double Room
      Stayed 1 night in June 2017
      Conveniently located near Piccadilly Circus & a bus stop”
      A nice boutique hotel conveniently located near the busy Piccadilly Circus and the trendy Carnaby street (practically just next door). There is a Pret A Manger just around the corner that opens from 6.45am & so it becomes our daily source of breakfast (our preference is to sample the local food outside the hotel as much as we can including breakfast). The hotel is styled rather similar to a Hard Rock cafe. Dark wall papers, rock star photos etc. with wooden flooring. Ok with us, but it doesn't appeal my mother that much. The room itself is rather small. We wonder the need of having a bar counter with two bar stools in such a tight space. The only windows that the room has, are covered with odd-looking window stickers that look as if they had been there for many decades (completely unique, on the opposite end of the overall rock star theme). Once the sofa bed is opened, there is hardly any space for a person behind the bar counter and the bar stools have to be moved elsewhere. Again if there was no sofa bed, we would probably spend our time elsewhere else rather than facing the odd-looking windows, which by the way are facing nearby buildings. If view from the window is your criteria, look at other options (though be careful; what they post may not be what you get -- see our review on Park Plaza Westminster Bridge). You may also want to be extra careful in the bathroom. Not only the tiles are in dark tone, the glass panel that separates the bath tub and the basin is not fixed so there is always a chance that it swings outside towards the basin and that may create an unpleasant bang or it breaks if you are unlucky.
      Reviewed July 04, 2017
      8.3
      Excellent
      Max from United Kingdom
      Family with teens
      Superior Double Room
      Stayed 2 nights in September 2015
      Convenience”
      Convenient, funky, staff
      Fine. Really hotel for lovers, but with Rugby World Cup on there wasn't a lot of choice for last minute business in central London. The room is exotically dark so those with poor eyesight should give it amiss. Staff efficient and pleasant.
      Reviewed September 25, 2015
      6.4
      Good
      Vincent
      Couple
      Superior Double Room
      Stayed 2 nights in February 2019
      Good located but outdated. Not a five star hotel quality. ”
      Good loacation to visit london but outdated. Breakfast was a little disaster the first day with discussions between staff members which should be kept between them an.d not in front of guests.
      Reviewed February 25, 2019
      10.0
      Exceptional
      Jonathan from United Kingdom
      Couple
      Deluxe Junior Suite
      Stayed 1 night in February 2019
      Top notch”
      Great hotel in a great location, will definitely be going back..
      Reviewed February 13, 2019
      9.2
      Exceptional
      Gary from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in February 2019
      A little Gem”
      Fantastic hotel, was so impressed with the standard of the room and the customer service
      Reviewed February 13, 2019
      5.6
      Gemma from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in December 2018
      Above average”
      Stayed for new years eve. Loud music which we weren't warned about which went on until 5am alone with people shouting in the hall ways. Breakfast was pretty terrible- no tea bags!! Stale coffee and very little to choose from.
      Reviewed January 02, 2019
      4.8
      Harriet from United Kingdom
      Couple
      Junior Suite
      Stayed 2 nights in December 2018
      Great location but hotel falls short”
      The hotel is trying to be stylish but unfortunately this is at the expense of quality. Decor is tired and starting to look tatty. For example, marks on the walls and wallpaper staring to peel. The wooden floor was soft and starting to rot in our room. The lights round our bath were not working and the drainage under the bath had a horrible smell. We raised this with the clearly disinterested staff on our first night. I told them it was the drain under the bath but still housekeeping just cleaned the toilet again and sprayed some air freshener. Over night and the next morning the smell got worse. The next day I raised the issue again. Someone came up and disconnected the lights round the bath but offered no solution to the smell. I raised the issue a third time and only when we returned from a friend's Wedding, late on the second night, had someone been and put bleach down the drain round the bath and fixed the lights. Only a vague apology was offered. We won’t return.
      Reviewed December 31, 2018
      6.4
      Good
      Steven from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in December 2018
      Great Location, nice room, ruined by very bad service”
      The hotel has a great location and we had a very comfortable room but the staff were almost all rude and unhelpful. Instead of welcoming us, we were made to feel like we were an inconvenience to them. They need to retrain or rehire their staff.
      Reviewed December 20, 2018
      4.4
      Tracy from United Kingdom
      Solo traveler
      Small Double Room
      Stayed 1 night in December 2018
      Worst hotel in a long time”
      As a business traveller I stay in far too many hotels and I have to say this was one of the worst in a very long time. 2 good things about it: location and comfortable bed. Other than the above it was not upto par for the price paid. The room was so small and badly designed it was only just acceptable for me on my own and I am thin! The TV didn't work my whole stay and reception kept promising it would be fixed "soon" but it never was. The music system in the room didn't work either. The room was clean to the parts you couls see but unclean where they thought you couldn't see - behind the tv, under the bed etc. There was chewing gum stuck to the TV! The water in the sink didn't drain away. Terrible lighting - none near any mirrors. I arrived at 3pm and the room wasn't ready, I was told to come back later. I felt the hotel overall was shabby looking, in need of a good clean, updating and better staff!
      Reviewed December 11, 2018
      9.2
      Exceptional
      Nicholas from United States
      Solo traveler
      Small Double Room
      Stayed 4 nights in July 2018
      Exceptional”
      Of the hotels I've stayed in overseas, this is one of the most expensive, but I'm not the type to go out of my way for luxury, but when I showed up to check in to the hotel, they upgraded me to a suite for free. The location is the absolute best. Access to all the best shopping, food, and nightlife. An amazing trip and an amazing stay at the Karma Sanctum Hotel.
      Reviewed August 03, 2018
      8.8
      Excellent
      Sharon from Australia
      Couple
      Superior Double Room
      Stayed 2 nights in May 2018
      Perfect location, good value”
      Loved the location, very central. Hotel room was a bit small but had a huge bed which was very comfortable. Room was also very quiet most of the time. Hotel roof top bar is above the room and there was a bit of noise late into night from that on Friday evening. In room complimentary wi-fi not working and despite reporting it, wasn't able to be fixed during our stay which is a bit frustrating when you're an overseas visitor.
      Reviewed May 16, 2018
      9.6
      Exceptional
      Grace from United Kingdom
      Couple
      Small Double Room
      Stayed 1 night in March 2018
      Exceptional”
      The location was excellent for our needs, just a few minutes walk from Piccadilly Circus Tube Station. Check in was efficient and we were upgraded so were very pleased. Staff were all very good. Would highly recommend. A great little find.
      Reviewed March 17, 2018
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      Karma Sanctum Soho Hotel
      |Excellent 8.2
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      • Exceptional location
      • St. James's Park
      • Piccadilly Circus Tube Station is within 0.33 km