Karona Resort & Spa
Karona Resort & Spa
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Superior Bungalow - Bedroom Karona Resort & Spa
Superior Bungalow - Bedroom
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Lobby Karona Resort & Spa
Lobby
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Lobby Karona Resort & Spa
Lobby
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Swimming pool [outdoor] Karona Resort & Spa
Swimming pool [outdoor]
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Excellent
Location
8.6
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Karona Resort & Spa

Excellent location
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Excellent
From 345 reviewsSee what guests said
8.0
  • Airport transfer

  • 100 meters to the beach

  • Free Wi-Fi in all rooms

  • Hot tub

Room choices
7.9
Very good
Room comfort & quality
Deluxe Sea View
Deluxe Sea View
...
  • Ocean view
  • 32 m²/344 ft²
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Superior Bungalow
Superior Bungalow
...
  • Garden view
  • 28 m²/301 ft²
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Deluxe Pool Garden
Deluxe Pool Garden
...
  • Garden view
  • 32 m²/344 ft²
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Double Or Twin Superior
Double Or Twin Superior
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    Standard Double
    Standard Double
    ...
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      Room Deluxe Pool View
      Room Deluxe Pool View
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        Shared Room Dorm
        Shared Room Dorm
        ...
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          Room Superior
          Room Superior
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            Deluxe Room
            Deluxe Room
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              Double Or Twin Superior
              Double Or Twin Superior
              ...
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                More about Karona Resort & Spa

                More about Karona Resort & Spa

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                Asian cuisine
                Asian cuisine
                Talay food1
                2.4 kmAsian, European, Thai
                Shakers
                5.8 kmAsian, Bar, Barbecue
                Pure Organic Heaven
                6.4 kmAsian, Cafe, Contemporary
                European cuisine
                European cuisine
                Akvavit sill & nubbe
                5.8 kmEuropean, International, Scandinavian
                Rustic - Eatery & Bar
                6.3 kmEuropean, Italian, Mediterranean

                What they offer

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (345)Booking.com Reviews (449)
                8.0
                Excellent
                Cleanliness8.1
                Facilities7.4
                Location8.6
                Room comfort and quality7.9
                Service7.8
                Value for money8.0
                Provided by verified guests of Agoda
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                Room type
                Superior Bungalow
                Deluxe Pool Garden
                Deluxe Sea View
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                Showing 311 verified guest comments
                12345
                8.8
                Excellent
                Ronald from Thailand
                Couple
                Superior Bungalow
                Stayed 3 nights in June 2018
                Great value, wonderful staff, very good location.”
                Staff were the best I've encountered. Started with a Supreme Room but because there happen to be a walkway to the pool by our balcony there was no privacy unless curtains closed. Changed to Sea View which was perfect. Breakfast was good, not great only because of fewer options for a buffet. The ride from the airport was a little longer than to Patong or Phuket. I recommend this resort & would stay again.
                Reviewed June 22, 2018
                3.6
                chee from Malaysia
                Family with young children
                Deluxe Sea View
                Stayed 2 nights in June 2018
                Disappointed !!!”
                Staffs were not friendly, room not provides tooth brush, maximum two towels provided, have to pay for the room safe if needed. Wont recommend to others.
                Reviewed June 15, 2018
                6.4
                Good
                kangil from South Korea
                Solo traveler
                Superior Bungalow
                Stayed 2 nights in September 2017
                good but stair hard”
                The pool is very good and location is not bad either but there was no elevator and it was bad to move to the stairs. Also, the WiFi connection in the room did not work well.
                Reviewed May 15, 2018
                Dear Kangil, Thank you for your review on Agoda. Your comment is valued for our improvement. We hope to have a chance to welcome you again in nearest futher. Best Regards, The Management
                Responded May 30, 2018
                Karona Resort & Spa
                9.2
                Exceptional
                wen from China
                Couple
                Superior Bungalow
                Stayed 5 nights in March 2018
                this hotel is really good deal and great location,and spa is totally worth it.”
                I twisted my ankle and went to the spa, the massager saw my swollen ankle showed great sympathy and gave me great massage,basically fixed my ankle, it stopped swollen after she finished.. never expect this from a spa center.. so I would recommend not only the hotel, but the spa!
                Reviewed March 24, 2018
                10.0
                Exceptional
                MANJING from China
                Couple
                Deluxe Pool Garden
                Stayed 3 nights in December 2017
                nice hotel thoughtful staff”
                I give 10 for this hotel.The check-in time of this hotel is 2pm.We arrived early and felt sorry to wake them up.But the hotel gave us four person free breakfast and early check-in.And it was New Year's Eve the day we arrived, so we were lucky to be invited to the gala party.It was obviously an unusual New Year for all of us.Exoticism, cheerful party,nice show,funny lucky draw,a big meal, Muaythai and also lady-boy,everything is perfect.I would recommend the hotel to my friend.
                Reviewed January 03, 2018
                8.8
                Excellent
                Donna
                Family with teens
                Deluxe Sea View
                Stayed 4 nights in October 2017
                Nice hotel, great pool and sea views”
                This is a good hotel that is a short walk to the beach and many shops and restaurants, only $300-400 BAHT to Patong Beach and close to all the tour areas. The stairs can be bit of an effort, there are no lifts so if you have elderly people with you choose a lower floor. This is my second time at this hotel and I notice that the breakfast was a bit sub standard this time, lots of Russians at this hotel, we were the only Aussies.
                Reviewed November 04, 2017
                Dear Valued Guests, Thank you for your kind support and kind attention us, Best regards Kitti
                Responded January 18, 2018
                Karona Resort & Spa
                4.8
                Shehan from Sri Lanka
                Couple
                Deluxe Sea View
                Stayed 4 nights in October 2017
                Very rude staff at reception”
                Sadly, I found the hotels reception staff indifferent and incredibly rude to the hotel guests. They (a male and female receptionist) were rude and very curt almost to the point of shouting at me when I was asking for information at the reception desk. I saw this behavior with 2 other guests at different times. Unfortunately, I have noticed that their behavior to paying guests is representative of the attitude many people of this island (Phuket) have to visitors - that is it's the norm rather than the exception; from the time you land at the air port! I think these people are used to treating visitors like cattle because there is so many of tourists that come through every year. The hotel is also frequented by many Chinese and Russian guests, who possibly due to a lack of communication skills, tolerates such abuses.. I found the only way to get some respect was to shout back even harder!!! Not want I want to be doing on my vacation. If you want basic courtesy do yourself a favour and skip this hotel! Better yet skip Phuket altogether! There's plenty of smaller islands that aren't over run with tourists and where locals still value your contribution to their economy. Try koh yao yai for example. It's what Phuket was 20 years ago!
                Reviewed October 18, 2017
                10.0
                Exceptional
                Elena from Germany
                Couple
                Superior Bungalow
                Stayed 2 nights in December 2016
                Nice hotel in good location”
                Pleasant stay, good location (kata beach to foot), very good breakfast, clean rooms (we had 2 bungalow - were even better). nice swimming pool. we liked all. will book again.
                Reviewed October 02, 2017
                Dear Guests, Greeting from Karona Resort & Spa, We are thank you very much for your kind comment to us, we look forward to see you visit us again with appreciate yours, Best regards, Kitti
                Responded January 18, 2018
                Karona Resort & Spa
                4.4
                MEI from Singapore
                Solo traveler
                Deluxe Sea View
                Stayed 3 nights in August 2017
                Horrible staff, don't stay here”
                Paid for a seaview room & requested for a quiet room thru agoda, also personally emailed the hotel to confirm my request & asked if there were ongoing reno works but hotel did not bother to reply. On arrival, I was given a room with only a glimpse of the sea ,right beneath a floor with ongoing reno. There were screeching and thundering noises from late morning till evening.This was not told to me at check in, instead the staff kept emphasising that I have to pay 50THB per day to use the room safe. I needed to make a local call, reception refused to help even when I willing to pay, told me rudely to go outside to get a sim, even tho it was raining! Halfway thru breakfast, staff rudely ordered me to move my food to table with laid mats instead of providing my table with mat & napkin. Room had tiny red ants on daybed, can't see till bitten. Shower head is fixed & water pressure poor. Toilet paper not allowed to flush in toilet. Swimming pool too small for swimming esp with 5 or more pple
                Reviewed August 20, 2017
                6.4
                Good
                ronald from Australia
                Family with young children
                Superior Bungalow
                Stayed 1 night in August 2017
                Good”
                Near beach,close to shops and restaurants
                Reviewed August 20, 2017
                3.2
                Daniel from United States
                Couple
                Deluxe Sea View
                Stayed 1 night in July 2017
                Very Dissatisfied”
                We arrive to have the staff being rude to my mother in law. Beds are old and you can feel every spring. Air conditioner didn't work very well woke up hot several times during the night. No bidet in the Toilet! When we were trying to sleep. We kept getting woke up by all of the doors from all levels sounding as if being slammed. Next day found a much better resort. My opinoin not worth the price.
                Reviewed July 18, 2017
                9.2
                Exceptional
                SASANEE from Thailand
                Business traveler
                Deluxe Sea View
                Stayed 1 night in March 2017
                Location”
                Reasonable price
                Reviewed July 09, 2017
                4.4
                ARTUR from Poland
                Group
                Superior Bungalow
                Stayed 6 nights in April 2017
                breakfast and checkout”
                We've told to reception team day before that we will be leaving next day at 06:30am and we ask the question what will be with breakfast as they start serving from 06:30am. Reception staff told us that not problem and we can eat something from 06:15am. We came at 06:15am to restaurant and restaurant staff shouting with rude tone as they not ready yet and they send us to reception room and advice to waiting to 06:30am (we've booked taxi to the airport for 06:30am). On the mid time reception staff done check out and they asking to pay 75 bath for something from room mini bar. After discussion staff bring small 0,33l bottle of Evian mineral water with damaged seal on the top and fixed by clear tape. I've told them that we even didn't opened fridge, but they not listening and still demanded payment of 75 bath. For us paying for that thats nothing, but in fact that treat us as the thieves was very annoyed. Every day we had 2 bottles of mineral water for free from hotel services and they try to blame us for used, taped by clear tape and put in back to the frodge one bottle of water worth 1 pound. Due to those situations I would like to not recommended this hotel to anyone.
                Reviewed May 11, 2017
                Dear Mr. Artur, Greeting from Karona Resort & Spa, First of all please accept our apologize for any inconvenience may cause during your stay with us, we has been investigate for the staff was on duty on your departure date and we has get the warning to the staff for the mistake that happend, also we will has strongly check for minibar supply in room for ensure will not have any problem for further however the compliment drinking water was standby on the table and the evian water in the fridge was with extra cost and we has check to ensure before arrival has no damage in any supply. Hopefully you will accept our apologize and look forward to welcome both of your to our resort in the further Best Regards, Karona Resort & Spa
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                Karona Resort & Spa
                7.6
                Very good
                shin from South Korea
                Solo traveler
                Deluxe Sea View
                Stayed 2 nights in January 2017
                good”
                We can go walked just 3min to beach from the resort. Room was clean and cozy. breakfast was so nice
                Reviewed April 19, 2017
                5.6
                Zheng from Australia
                Family with teens
                Superior Bungalow
                Stayed 10 nights in April 2017
                Above average”
                Aircon is not working well and was not fixed properly. Cleaner was not doing her job properly, towels missing, free water missing, toilet partially blocked and toilet leaking water when raining.
                Reviewed April 17, 2017
                5.2
                Shannon from Canada
                Couple
                Superior Bungalow
                Stayed 6 nights in April 2017
                The towel police”
                Good location near the beach. The front desk was militant about returning the pool towels daily. You sign for them so really who cares if I keep my towel an extra day? Most places have you sign for a towel at the beginning of your stay and you exchange it when you please as long as you return it upon check out. One day we were on a tour until 9.00 pm and did not return the towel. We were scolded plainly for this. The next time we did not return the towel they were knocking at the suite door at 7.30 am the next day. There was also an issue with our safe, they did not issue us a safe key until day 3 of our stay but charted us for it anyway. Oh and back to towels, apparently the pools towels are policed but it was ok when the maid forgot to leave us room towels, yes and this was after we left a room tip. Not my first stay in Thailand but will be my last here. Sloppily run.
                Reviewed April 14, 2017
                8.8
                Excellent
                Darryl from Australia
                Solo traveler
                Superior Bungalow
                Stayed 4 nights in April 2017
                Good hotel”
                Good but not great hotel in a prime location 200mtrs from the beach. Bathroom is super small and needs a full renovation, rooms are comfortable, aircon works well, swimming pool is well appointed with lots of sun chairs, breakfast was ok, would go again
                Reviewed April 14, 2017
                8.4
                Excellent
                Matthew from United Kingdom
                Couple
                Deluxe Sea View
                Stayed 5 nights in March 2017
                Reasonable value and a good location.”
                We enjoyed our five nights here. The room was large with a nice view, but a little dark, and a joining door meant we could hear people next door, although they were thankfully quite quiet. We had a few mosquitoes but staff gave us a plugin which seemed to help. Breakfast was good with several homemade dishes changing each morning, and we liked many of them. We didn't use the pool but it looked nice, and the beach is only a 5 minute walk away. The cleaners were a little unreliable, sometimes forgetting to sweep everywhere, or not emptying a bin. But the staff overall were very friendly and helpful. Overall good value, but if you want something really special, you'll need to spend a little more.
                Reviewed March 25, 2017
                8.0
                Excellent
                Michael from Australia
                Couple
                Superior Bungalow
                Stayed 5 nights in February 2017
                Pleasant stay ”
                The pool closes very early in the evening and rooms aren't air conditioned unless you are in the room,otherwise it was a pleasant stay!
                Reviewed March 03, 2017
                10.0
                Exceptional
                Phillip from Australia
                Couple
                Superior Bungalow
                Stayed 5 nights in February 2017
                lovely!”
                The day we arrived the room we booked was out of order due to an electric problem. We were upgraded to a lovely massive suite, which was good of them. The breakfast is great also. The location to the beach is wonderful and to the shopping area of kata beach. The staff also were most pleasant. The pool is excellent. I would recommend this place for sure. It is quiet also. I will definetly be staying here again when I next go to Phuket.
                Reviewed February 19, 2017
                12345
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