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Karou Lotus Hotel
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7.6 Very good location
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7.6Location
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Very good
From 229 reviewsSee what guests said
8.0
89% would recommend to a friend
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Laundry service

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Room choices
Superior Pool View
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  • Courtyard view
  • 20 m²/215 ft²
  • 2 single beds and 1 double ...
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Luxury Double Room
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  • 24 m²/258 ft²
  • Shower
  • 1 double bed
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Family 4 Adults
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  • No view
  • 40 m²/431 ft²
  • 2 single beds and 1 double ...
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Deluxe
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  • City view
  • 24 m²/258 ft²
  • 1 queen bed
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Luxury Double
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  • Courtyard view
  • 24 m²/258 ft²
  • 1 double bed
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Triple
...
  • No view
  • 24 m²/258 ft²
  • 1 single bed and 1 double b...
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Value Room
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  • No view
  • 16 m²/172 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (229)
Filter by guest type:
Cleanliness8.2
Facilities7.6
Location7.6
Room comfort and quality8.5
Service8.4
Value for money8.3
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9.6
Tracie from Australia
Couple
Superior Pool View
Stayed 6 nights in January 2018
Exceptional
The hotel and rooms were clean and the staff were friendly and helpful. Bed was really hard but this is quite common.
Reviewed January 12, 2018
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9.2
gagan from United Kingdom
Couple
Deluxe
Stayed 2 nights in January 2018
Exceptional
Great internet, ok pool, nice staff, location is fine but 15min walk to central area where things are. No issues and staff are helpful with booking trips and renting scooters etc. Would recommend
Reviewed January 11, 2018
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8.8
Simon from France
Couple
Superior Pool View
Stayed 2 nights in January 2018
A pleasant hotel in Chang Mai, not far from the city center
This is a medium range hotel, opening on a busy street. Despite, the room was quiet, rather large with all appliances working. We could not complain of anything. We have been really impressed by the quality of the staff and by their gentleness. In particular, I would like to thank the young lady at the desk for her help and advice.
Reviewed January 11, 2018
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6.4
Shahyad from Canada
Couple
Deluxe
Stayed 6 nights in January 2018
Before we check out they showed us a dirty towel and wanted to charge us for it .
The room doesn’t even have a safe.. and you have to lock up your stuff because they told me they are not responsible
Reviewed January 06, 2018
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9.2
Jasmine from Canada
Couple
Deluxe
Stayed 3 nights in January 2018
Decent hotel
Had a good stay. Room was very clean and it’s close enough to walk to a few markets. Our room smelled a little like sewage and the shower drained slowly. But worth what we paid.
Reviewed January 06, 2018
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7.6
WILSON from Malaysia
Group
Triple
Stayed 3 nights in December 2017
Very good
Room is spacious with clean bed. Location wise, it is slightly off the town. If you have rental car or bike, no complain. A little maintenance required for the shower room. Other than that, no complain.
Reviewed January 02, 2018
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4.8
Kris from Thailand
Couple
Superior Pool View
Stayed 1 night in December 2017
Acceptable
Not a 4-star as shown in ads
Reviewed December 20, 2017
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4.8
Liang from United States
Group
Triple
Stayed 4 nights in December 2017
Poor location and cheap facilities
I booked this hotel, as it’s close to both the old city and markets. It was a wrong decision. The areas around the hotel are very depressing. We couldn’t even find a clean restaurant to eat, unless we go to the old city or order from the hotel. (Markets are good for fruits, but I got sick even by eating a little rice cake from the market) Another problem is that I cannot understand how it got four-star rating. If this was a two-star hotel, I would give it a four rating. Everything in the room is very cheap. The doors use cheapest materials; the locks use keys rather than cards; there’s no iron or safe in the room; ... everything you would expect from a two-star hotel, rather than a four-star one. The food from the hotel restaurant is ok. We ate there several times, again because there’s nothing around. Staff are friendly. All in all, I wouldn’t recommend anyone expecting a four-star or even a three-star hotel to stay here.
Reviewed December 13, 2017
Hi Sir First off, let us apologize if you did not have a pleasant stay with us. I just want to let you know some points that you stated that might not be correct. Yes, we are a 4 star hotel as graded by customers and they have had a wonderful experience with us. There are quite a few very nice and clean restaurants near us and they are walking distance from us. Did you ask us where to go for your food? Our staff would let you know where to go for food that are nice, cheap and very clean. Facilities in rooms are stated as per what is in the website when you book. If you go to any website and they did not mention that they have a safe in room, chances are there will be no safe in the room. Keys are very commonly used here. Perhaps you should look more carefully in future when you are booking for a room, or better still give a call to the hotel to check and ask for what you require, that way you will not be disappointed. Thank you for your review.
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Karou Lotus Hotel
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9.6
Lynette from Canada
Couple
Superior Pool View
Stayed 3 nights in December 2017
Overall Great Experience
The location is just far enough from the Old City to walk there but not get all the street bustle, and also just far enough to walk to the night bazaar. The staff were friendly and the room was cleaned daily. The only downsides is that the pool was a frigid 21 degrees, so too cold to swim once used to the 34 degree weather; and the breakfast buffet was not available all days, despite being advertised as such.
Reviewed December 12, 2017
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7.6
Alec from United Kingdom
Couple
Superior Pool View
Stayed 1 night in November 2017
Good One Night Stay
Lovely hotel. Rooms were spacious, clean and comfortable. Within 10 minutes walk of the main night market. Breakfast not very inclusive to vegetarians. Probably slightly overpriced.
Reviewed December 03, 2017
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Tue, 23 Jan 2018 - Wed, 24 Jan 2018(1 night)