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Kastanienbaum Swiss Quality Hotel

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Excellent8.6
Based on 17 reviews
Kastanienbaum Swiss Quality Hotel
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8.8 Excellent location
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8.8Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Daily housekeeping

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Room choices
Superior Lakeside Twin
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  • Lake view
  • 25 m²
  • 2 single beds and 1 sofa be...
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Superior Double
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  • Country view
  • 25 m²
  • 2 single beds
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Superior Double Room with Lake View
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  • 25 m²
  • 2 single beds and 1 sofa be...
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Single
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  • Country view
  • 20 m²
  • 1 queen bed
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Junior Suite with Lake View
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  • 30 m²
  • 2 single beds and 1 sofa be...
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Double Room with Lake View
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  • 20 m²
  • Non-smoking
  • 1 double bed
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Double Room with Hill Side View
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  • 20 m²
  • Non-smoking
  • 1 double bed
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Announcements

Effective on January 1, 2017, guests will receive a free ticket to the public transportation in Lucerne upon check-in. The ticket is valid for all buses and trains within the ticket zone no. 10 (Tarifverbund Passepartout) in second class and during the entire stay (including arrival and departure dates).

Verified guest reviews

Agoda Reviews (17)
Booking.com Reviews (324)

4.0

Filter by guest type:
  • Cleanliness 8.7
  • Facilities 8.7
  • Location 8.8
  • Room comfort and quality 9.0
  • Service 8.8
  • Value for money 8.0
Exceptional
  • Cleanliness 9.3
  • Facilities 10.0
  • Location 9.3
  • Service 10.0
  • Value for money 9.3
Excellent
  • Cleanliness 8.8
  • Facilities 8.8
  • Location 8.5
  • Room comfort and quality 8.7
  • Service 9.0
  • Value for money 7.3
Excellent
  • Cleanliness 8.0
  • Facilities 9.0
  • Location 10.0
  • Service 8.0
  • Value for money 9.0
Very good
  • Cleanliness 8.0
  • Facilities 4.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 7.0
  • Value for money 7.0
Excellent
  • Cleanliness 9.0
  • Location 9.0
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 9.0
Provided by verified guests of Agoda
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  • Double Room with Lake View
  • Double Room with Hill Side View
  • Single

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10.0
shehan from Malaysia
Business traveler
Single
Stayed 1 night in March 2017
excellent”
friendly staff
Reviewed July 19, 2017
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4.8
Kenneth from Hong Kong
Family with young children
Double Room with Hill Side View
Stayed 1 night in July 2017
below average hotel”
Very difficult for summer time as there is no air con in the building. Swimming pool was not clean. Lady at breakfast served without any smile and would not care. Asked for silverware a few times.
Reviewed July 15, 2017
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8.8
Bernard from Malaysia
Couple
Double Room with Lake View
Stayed 1 night in October 2016
Fantastic views!”
The view of Lake Luzern was absolutely fantastic! As if straight out of a postcard!
Reviewed October 20, 2016
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8.8
Adnan from United Kingdom
Couple
Double Room with Hill Side View
Stayed 4 nights in May 2016
A perfect traveler's resting stop”
We stayed at the end of May for four nights. Our plan was to use Luzern as a staging point for seeing other parts of the country and it worked out wonderfully. The hotel staff gave us great recommendations for sightseeing and with easy to follow directions on how to go there and come back every day within the time that we wanted. As a result we made the most from our stay there and would certainly book here again if we ever want to go back. The hotel is conveniently located right between Luzern Bahnhof train station and Horw Bahnhof train station with a bus stop just outside the door that takes you to both places. Or if you're not in a hurry the hotel also serves as a ferry stop for a ferry boat that takes you next to Luzern Train Station and back. If you can get a Swiss or Rail pass get it! It will make your travel so much easier. Unfortunately we booked the mountain view room hoping to see a view of the mountain but it's actually just a view of the road in front of the hotel. The actual lake and mountain view is with the lake view rooms. The restaurant downstairs is perfect for romantic dinners on the lake. I recommend eating there at least once if you can. The staff were really nice to us. They even offered us an umbrella that we kept throughout our stay. And we needed it! They advised us on the best places to see, catered to our every need and made us always feel welcome. If you're planning to travel around Switzerland then I highly recommend starting right here.
Reviewed June 19, 2016
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7.0
chen from China
Couple
Double Room with Hill Side View
Stayed 3 nights in October 2014
the lake”
clean lake
well most hotels in Switzerland are quite expensive with small space, so I guess this one is already good. The highlight would definitely be the lake. tried the dinner at the hotel,it was just plain but expensive. As a frequent traveller, I can't say the food is delicious or impressive. The best thing would only be the lake view.
Reviewed May 19, 2015
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10.0
Avni from Switzerland
Family with teens
Double Room with Hill Side View
Stayed 1 night in October 2014
Good holiday”
View service friendly staff
A good experience
Reviewed November 02, 2014
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8.0
Kittipong from Thailand
Family with teens
Stayed 2 nights in September 2013
Good service,Nice staff,very good breakfast ”
Location,food,service
Good food ,nice staff,best location,sleep well
Reviewed April 10, 2014
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8.4
Stéphane from Switzerland
Couple
Double Room with Lake View
Stayed 1 night in July 2016
Weekend à moto”
Weekend détente à Lucerne et virée à moto depuis Genève en passant par les petites routes. Très belle région, l'hôtel est très bien situé avec une superbe vue. La propreté des chambres devrait être plus contrôlée, cheveux et poils dans la salle de bain et taches sur le drap du lit ! Sinon le reste de la chambre était propre. Le personnel à la réception est vraiment très sympathique et ils font l'effort de nous parler en français ce qui est très agréable quand nous ne parlons pas l'allemand. Le prix est raisonnable avec le petit-déjeuner compris. Encore merci pour ce séjour !
Reviewed August 02, 2016
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9.7
Denis from Germany
Family with young children
Double Room with Hill Side View
Stayed 1 night in May 2014
Sehr gutes Hotel”
großes Zimmer, gutes Frühstück und sehr schöner Ausblick.
Sehr empfehlenswert!
Reviewed August 13, 2014
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8.0
Dieter from Germany
Couple
Stayed 1 night in April 2011
Sehr schönes Hotel mit tollem Seeblick”
Die Lage und Nähe zu Luzern
Auch wenn man wie meine Partnerin und ich das erste Mal in dem Hotel übernachtet hat man das Gefühl man war schon mal hier, aufgrund des höflichen und netten Personales.
Reviewed April 21, 2011
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