Kawaguchiko Business & Resort SAWA Hotel
Kawaguchiko Business & Resort SAWA Hotel
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9.6
Exceptional

"All staff are friendly and helpful."

Jun H.

|

December 3, 2017

Business Double Room - Guestroom Kawaguchiko Business & Resort SAWA Hotel
Business Double Room - Guestroom
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Interior view Kawaguchiko Business & Resort SAWA Hotel
Interior view
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Restaurant Kawaguchiko Business & Resort SAWA Hotel
Restaurant
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Entrance Kawaguchiko Business & Resort SAWA Hotel
Entrance
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See map Kawaguchiko Business & Resort SAWA Hotel
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Very good
Location
7.3
See all 6 photos Kawaguchiko Business & Resort SAWA Hotel
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What guests are saying:
good view to MOUNT FUJI have free transport to station
Faza from Indonesia
Family with young children
Great location. Balcony view of Mount Fuji. Excellent breakfast, great staff, parking. Room spacious and clean. Kitchenette but no cooking utensils.
Dalia from United Kingdom
Couple
Staff are good
Tanitta from Thailand
Group
The hotel has a nice view of Fuji Mountain. In summer, Fuji mountain is always covered by the cloud and may just appear for a few hours. It is nice to just sit in the hotel and sea the mountain.
Chun from Hong Kong
Couple
Staff is nice, send us to the bus terminal when requested. Hotel a little bid old but it's clean and well maintained. Location is good.
Marylou from Philippines
Group
We got hotel shuttle to and fro to the station. Overall, our short stay was comfortable and enjoyable. No complaints.
Jasmeet from India
Family with young children
Great allocation for what we paid. Walking of 10 - 15 mins to Kawaguchiko station. Restaurants & Shopping Center within working distance . Have a great stay there and the staffs are friendly and helpful. Thanks.
CHUA from Singapore
Family with teens
Excellent
From 714 reviewsSee what guests said
8.0
/
10
Excellent service
8.6
Recommended by 93% of guests
Value for money8.4
Distance to city center2km
Location rating7.3
  • 590 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Business Double Room
Business Double Room
...
  • Room size: 21 m²/226 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Twin - Non-Smoking
Twin - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Mountain view
  • 2 single beds
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Hollywood Twin - Non-Smoking
Hollywood Twin - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 double bed
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Regular Double - Smoking
Regular Double - Smoking
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices
Regular Twin - Smoking
Regular Twin - Smoking
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices
Regular Other - Non-Smoking
Regular Other - Non-Smoking
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices
Regular Double - Non-Smoking
Regular Double - Non-Smoking
...
  • Non-smoking
Enter dates to see prices
Regular Other - Non-Smoking
Regular Other - Non-Smoking
...
  • Non-smoking
Enter dates to see prices
Regular Twin - Non-Smoking
Regular Twin - Non-Smoking
...
  • Non-smoking
Enter dates to see prices
Have a question for Kawaguchiko Business & Resort SAWA Hotel?

What people love about the property

  • 8.8
    Excellent

    "Good view to MOUNT FUJIhave free transport to station"

    Faza J.

    |

    May 27, 2017

  • 8.8
    Excellent

    "Overall, our short stay was comfortable and enjoyable."

    Jasmeet S.

    |

    April 7, 2017

  • 8.4
    Excellent

    "Staff are good"

    Tanitta

    |

    April 30, 2017

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More about Kawaguchiko Business & Resort SAWA Hotel

More about Kawaguchiko Business & Resort SAWA Hotel

9.6
Exceptional

"Staff is nice, send us to the bus terminal when requested."

Marylou

|

June 11, 2017

An overview

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What they offer

9.6
Exceptional

"Very good experience at SAWA hotel."

Chan

|

December 2, 2016

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (714)Booking.com Reviews (661)
8.0
/
10
Cleanliness8.4
Facilities8.0
Location7.3
Room comfort and quality8.0
Service8.6
Value for money8.4
Provided by verified guests of Agoda
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All guests (714)
All room types
Showing 512 verified guest comments
12345
8.0
Excellent
Noor from Malaysia
Couple
Business Double Room
Stayed 2 nights in November 2018
It was a pleasant stay..”
We were looking for a room with attached bathroom at Kawaguchi area and this hotel is quite a good bargain for us. Walking distance from Kawaguchiko Station is 10 to 12 mins leisure walk. The hotel does provide pickup service but we decided to walk there. The room was okay for us.
Reviewed December 10, 2018
8.8
Excellent
Leon from Indonesia
Couple
Twin - Non-Smoking
Stayed 1 night in October 2018
Excellent”
the staff is very helpful and good with english, about 50 meters from hotel you can find many restaurants that open until 10 pm. the location from station is not to far, if you decided to walk it will take about 15 minutes
Reviewed October 29, 2018
7.6
Very good
Aries from Malaysia
Family with young children
Twin - Non-Smoking
Stayed 1 night in December 2018
Big room but old a bit”
The room is big but I think is time to refurbish already. Next to the hotel have a drug store and its very convenient. Early morning can have a closed view of Mount Fuji. The breakfast served by set per person.
Reviewed December 12, 2018
6.4
Good
Liran from Israel
Couple
Business Double Room
Stayed 3 nights in October 2018
Mediocre at best”
Pros: cheap and reasonable breakfast, nice and helpful staff, rooms are quite spacious. Cons: the rest, really. The hotel is old, facilities are dated, rooms are stuffy and could be cleaner, location is only reasonable (mainly if you have a car). Do not be mislead by the word "resort".
Reviewed October 11, 2018
9.6
Exceptional
Sally from Malaysia
Group
Hollywood Twin - Non-Smoking
Stayed 2 nights in April 2018
SAWA Tops on Customer Service”
This family-run hotel has my top score for personalised customer service on top of clean and reasonable sized rooms. A hotel shuttle service runs to and from Kawaguchiko Station which is handy if you are lugging big luggage, even if prior booking is necessary and the service stops at 6pm. It's an easy 10-minute walk between the 2 points anyway. You get a (partial) view of Mt Fuji from your room balcony and a marvelous full view from the front of the hotel!
Reviewed April 25, 2018
8.0
Excellent
sara from Thailand
Couple
Hollywood Twin - Non-Smoking
Stayed 2 nights in July 2018
Big clean room. But not much around. ”
Hotel has its age but its still in good shape. The room size was huge for Japanese standards. Staff very friendly. Have few grocery shops nearby, but it's difficult to find food around, hotel itself doesn't have the restaurant. It's good 10 min walk from the station but they offer free shuttle. Overall good value for the price.
Reviewed July 15, 2018
8.8
Excellent
Vasin from Thailand
Couple
Business Double Room
Stayed 1 night in October 2018
Nice budget hotel”
Good value, large room
Reviewed October 31, 2018
8.8
Excellent
Esther from Singapore
Couple
Hollywood Twin - Non-Smoking
Stayed 4 nights in October 2018
Excellent”
Drove and easy to find our way there. Room was big with balcony. Staffs were very friendly.
Reviewed October 16, 2018
9.6
Exceptional
Kuang
Group
Twin - Non-Smoking
Stayed 1 night in October 2018
Comfortable bed, good service, and simple breakfast but satisfying, worthy staying”
Next tour, I will still choose SAWA
Reviewed October 03, 2018
8.8
Excellent
Jiarui from China
Couple
Hollywood Twin - Non-Smoking
Stayed 1 night in November 2017
Excellent”
This hotel is actually far from common attractions but it provides free shuttle bus from or to train station. Its free car park makes it not an issue for drivers. I have to say although this hotel is old, it is the cleanest one I have seen so far. It also provides clear Fuji view. It provides everything I need. Although there is not many extra facilities, it is a good choice to stay.
Reviewed December 02, 2017
10.0
Exceptional
Aminah from Malaysia
Couple
Hollywood Twin - Non-Smoking
Stayed 1 night in May 2017
Very Convenient & Comfortable Stay”
The staff there are super nice, they helped us to keep our luggage before the check in time and after we came back to the hotel they already put the luggage into our room. They have free shuttle transfer to and from the Kawaguchiko Station using Toyota Alphard. The room is spacious enough for 2 person and from the window we can have a view of Mount Fuji if the weather is clear. Highly recommended.
Reviewed May 27, 2017
8.0
Excellent
Teo from Malaysia
Group
Twin - Non-Smoking
Stayed 2 nights in March 2017
A friendly family hotel with good breakfast”
We stayed 2 nights at this hotel. The free shuttle service was strictly after 3pm. - 6pm. The staff at the Tourist Information Centre would help to make a call to this hotel on request. For morning shuttle service it would run until 10am - check out time. All these services must be pre booked as they were a small family hotel. The distance from Kawaguchiko station to the hotel was about 1km. Dont be fooled when the Information Centre told you that it would take 20minutes with luggage! The breakfast must also be pre-booked and paid the night before. It was good value for money- American Breakfast at 500 yen. The check-in & check out fast and efficient. The rooms were old but clean and comfortable. The hotel also provided a comfortable place for board games or family discussion for hotel guests. The hotel didnt have any food service at night. One could find good and cheap food coming out of the hotel on the right (clear and good instructions by hotel staff). One good local restaurant opposite the 7/11 shop. The ramen was yummy and the food was cheap and good! On the whole, we enjoyed our stay very much in this hotel and we would recommend our friends and family to stay here too.
Reviewed April 01, 2017
8.0
Excellent
Teo from Malaysia
Group
Business Double Room
Stayed 2 nights in March 2017
Nice family hotel”
We booked 5 rooms with this hotel which met with our budget. The free shuttle service was only available strictly from 3pm (being the check in time) to 6pm. afterwhich, hotel guests would have to find their way to the hotel about 1km away from the station. The tourist information centre at Kawaguchiko Station would assist to call the hotel on your behalf. I read several times on the reviews and we had no trouble with the free shuttle service. The checking in was fast as they had already prepared all the keys in advance. The rooms were clean but old. It was satisfactory considering the price we paid through Agoda. The hotel was a family owned business and the sons were chef as well as drivers. They were friendly and good looking too. They could converse in bits of English. The breakfast was delicious at 500Yen. The menu changed daily and advance booking and payment must be made the day before. Coming out of the hotel, as we walked down the road on the right, there was a local restaurant opposite 7 eleven shop, which sold delicious ramen and yummy fish and rice. It was also quite cheap. Many locals patronised the shop. Authentic Japanese meal I would say. Further down was a small shopping complex which had some food stalls in it too. Alot of food stuffs could be bought there. The check out time was 10am and the hotel provided free shuttle service until 10am and before. Advance booking was required. On the whole, the hotel was cosy and nice eventhough it was a bit old. The rooms were satisfactory and we would want to come back again if we do visit this area.
Reviewed March 28, 2017
9.6
Exceptional
Donald from China
Couple
Twin - Non-Smoking
Stayed 2 nights in February 2017
Awesome location and staff”
For the money it doesn't get any better than this in Kawaguchiko. I liked the fact that it's not out on the lake, which is much more touristy. But still walkable distance from the bus station and several great restaurants. Breakfast at 500 yen is a little weird for my tastes, but probably worth it just for the coffee and toast.
Reviewed February 12, 2017
10.0
Exceptional
Jakkapat from Thailand
Couple
Business Double Room
Stayed 1 night in January 2017
10 Min from bus station, close to many shop , big room”
Clean, good staff no bus pass thus hotel but have hotel bus(Have timetable must booked with hotel staff for free. All restaurant in all this area close too fast , so if travel too late (17:00-19:00+++) have meal from lawson,7-11, family mart near hotel
Reviewed January 22, 2017
9.6
Exceptional
Prapassara from Thailand
Couple
Business Double Room
Stayed 1 night in December 2016
Spacious room, clean, good wifi, nice staff”
We stayed at Kawaguchiko Business & Resort SAWA Hotel for only one night but it was a very pleasant experience. We got there early before our check-in time so we left our luggages at the reception, however, when we got back to the hotel later on, our luggages were already up in our room. Staffs are very nice and speak good English. They offer transfer to Kawaguchiko train station for specific time but we didn't use their service since we left really early the next morning. The location of the hotel is at walkable distance from Kawaguchiko station but you have heavy luggages then it could be quite tiring since the roads are pretty rough. Wifi in the room is pretty fast, room is quite spacious compare to Japanese standard room. Overall, we had nice experience at the hotel and wish we could've stayed a bit longer. PS. the room we got can see mt.Fuji partially and on the day we arrived the weather was really good so we got awesome view from our walk from train station to the hotel and also from our room.
Reviewed December 27, 2016
9.2
Exceptional
Kok from Singapore
Couple
Hollywood Twin - Non-Smoking
Stayed 2 nights in May 2016
Yes, nice big rooms and convenient location ”
During my many holidays in Japan and stayed in many hotels, I have never come across such big room !!! Yes, space is exceptional big at this hotel at a reasonable price. Although with some short comings like no wifi in room (in the lobby there is wifi and free brewed coffee) and you might probably not able to make local calls from the guest room. The staff was extremely courteous and helpful to guest needs. I will love to stay at this place again when the next opportunity arises and will recommend my friends as well. Big Thank You to staff of Sawa Hotel for their fine hospitality.... :)
Reviewed May 30, 2016
8.7
Excellent
Susan from China
Solo traveler
Business Double Room
Stayed 2 nights in February 2016
nice choice”
spacious room with balcony, quiet location, a touch of local life
everything's great except for the distance from the station, which is a good 10-15 minute walk. if you're not really into Japanese-styled hotel then this is a pretty good choice. Room is standard, with nice service, offering a pretty nice view of Fuji given good weather. away from tourist crowds, staying here left me a taste of local life in this small town.
Reviewed February 26, 2016
8.3
Excellent
Yau from Hong Kong
Couple
Business Double Room
Stayed 3 nights in November 2015
reasonable hotel with reasonable price”
Price, Location, Room
good location around 10 min walk to station with shuttle to and from station during morning, spacious and clean room. Have convenience store & restaurant surrounding. Nice Reception service with understandable English
Reviewed December 03, 2015
8.7
Excellent
khoo from Malaysia
Solo traveler
Twin - Non-Smoking
Stayed 1 night in November 2014
Comfortable and clean”
Room is clean and comfortable. Room also larger compare to tokyo standard. Staffs are nice and polite.
This is one of the nice and good in value hotel near to the kawaguchi lake. Within walking distance from the kawaguchiko station (about a mile), but a bit dark to walk at night. However, hotel provides free transportation between the station.
Reviewed December 01, 2014
12345
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