How to access the hotel
Please kindly be informed that the hotel provides free pick-up service from Kawaguchiko station or Fuji-Q Highland bus station from PM 03:00 to PM06:00.
Guests are kindly requested to call the hotel in advance. (the hotel's telephone number printed on hotel voucher.)
If you need the pick up service outside the schedule time, please inform the hotel upon check-in.
Check-in is not possible after 11:00 PM.
A parking lots for motor coach or minibus need to researve before arrival day.
If you doesn’t have the reservation, the hotel cannot offer the parking for them.
Same-day bookings are available until 08:00 PM only.
Children under 3 years old stay for free if using existing bedding.
Children 3-6 years old will be charged JPY 1,000 per child per night when using existing bedding.
Children 7 years and over are considered as adults.
Please inform the property regarding number of children, age, meal plan, and extra bed requests in the Special Request section upon booking.
When booking more than 5 rooms, different policies and additional supplements may apply.