Kaze no Terrace Kukuna Hotel
Kaze no Terrace Kukuna Hotel
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"The staff are ultra nice."

Jen C.

|

May 1, 2018

Japanese Style - Non-Smoking - Aerial view Kaze no Terrace Kukuna Hotel
Japanese Style - Non-Smoking - Aerial view
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Lobby Kaze no Terrace Kukuna Hotel
Lobby
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Lobby Kaze no Terrace Kukuna Hotel
Lobby
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Interior view Kaze no Terrace Kukuna Hotel
Interior view
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See map Kaze no Terrace Kukuna Hotel
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Exceptional
Location
9.4
See all 60 photos Kaze no Terrace Kukuna Hotel
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Exceptional
From 1194 reviewsSee what guests said
9.3
/
10
Exceptional service
9.5
Recommended by 98% of guests
Value for money8.6
Location rating9.4
  • Sauna

  • Hot spring bath

  • Air conditioning

  • Blackout curtains

Room choices
9.4
Exceptional
Room comfort & quality
This property is in high demand!Booked 30 times since yesterday | 20 travelers are looking at this property right now
Japanese And Western Non-Smoking
Japanese And Western Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds
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Suite (with Terrace)
Suite (with Terrace)
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
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Suite (with Terrace)
Suite (with Terrace)
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
Enter dates to see prices
Japanese Style - Non-Smoking
Japanese Style - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 3 futons
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Japanese/Western-style Room (Central Wing)
Japanese/Western-style Room (Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese/Western-style Room (Central Wing)
Japanese/Western-style Room (Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese-style Room (Central Wing)
Japanese-style Room (Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese/Western-style Room (Top Floor, Central Wing)
Japanese/Western-style Room (Top Floor, Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese-style Room (Central Wing)
Japanese-style Room (Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese/Western-style Room (Top Floor, Central Wing)
Japanese/Western-style Room (Top Floor, Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
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What people love about the property

  • "Great service was provided and nice staff."

    LIM

    |

    January 19, 2018

  • "The location of the hotel is superb."

    Karen Y.

    |

    January 11, 2018

  • "Warm, friendly and helpful hotel staff."

    Siu N.

    |

    January 9, 2018

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More about Kaze no Terrace Kukuna Hotel

More about Kaze no Terrace Kukuna Hotel

"The food is super nice."

Alison

|

March 3, 2018

An overview

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What they offer

"Staff are very friendly and accommodating."

Gerry

|

March 18, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1194)
9.3
/
10
Cleanliness9.5
Facilities9.3
Location9.4
Room comfort and quality9.4
Service9.5
Value for money8.6
Provided by verified guests of Agoda
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All guests (1194)
All room types
Showing 648 verified guest comments
12345
9.6
Exceptional
Sunee from Thailand
Family with teens
Suite (with Terrace)
Stayed 1 night in November 2018
Very good”
Will come back again
Reviewed November 15, 2018
9.6
Exceptional
Kin from Hong Kong
Couple
Japanese And Western Non-Smoking
Stayed 1 night in November 2018
Value for money”
A lovely stay in Kukuna. Everything was perfect :)
Reviewed November 11, 2018
8.0
Excellent
K from Hong Kong
Couple
Japanese Style - Non-Smoking
Stayed 1 night in October 2018
Perfect View”
Having the onsen on the roof top in the early morning, you would enjoy the perfect view of Mt. Fuji, with its shadow on the lake. And having a private onsen at the evening was also a great experience.
Reviewed November 10, 2018
10.0
Exceptional
Katelyn from Australia
Couple
Suite (with Terrace)
Stayed 2 nights in October 2018
Very nice staff, hotel. Loved it”
The personal hot bath on the balconing, getting treated like royalty. Staff were so friendly, the buffet was great. Had the best time, mt fuji popped out of the clouds on my birthday. Was so special :)
Reviewed October 31, 2018
8.8
Excellent
Rong from United States
Couple
Japanese/Western-style Room (Top Floor, Central Wing)
Stayed 2 nights in October 2018
Excellent”
The location is great. Every room has the lake, and Mt. Fuji view if the weather is clear. Staff is very friendly. Those rooms with a private hot bath pool on lanai are very special and enjoyable. As soon as we checked in, they surprised my husband with a birthday gift. The staff said they learned my husband’s birthday from his passport. We also received a double scoop ice cream for our wedding anniversary. Meals were not too impressive though, comparing the price. The hotel deco are not impressive either. There were some artistic deco but a lot of deco were plastic and cheap looking. There were not a lot to do other than looking at the lake. Mt. Fuji unfortunately were not always there due to mostly cloudy weather there.
Reviewed October 29, 2018
9.6
Exceptional
Prachya from Thailand
Family with young children
Japanese Style - Non-Smoking
Stayed 1 night in October 2018
Service staff”
Super polite with full service and friendly
Reviewed October 24, 2018
10.0
Exceptional
Robert from United States
Couple
Japanese Style - Non-Smoking
Stayed 2 nights in October 2018
Nice view of Mt Fuji across lake Kawaguchiko”
The hotel is nicely located with a view of Mt Fuji across Lake Kawaguchiko. You can wake up to the view of Mt. Fuji. The private onsen is a great experience if you want to have privacy with your family and still enjoy the onsen. Both the private and public onsen have view of Mt Fuji. Food was pretty good. They serve Wagyu beef for dinner both night.
Reviewed October 18, 2018
10.0
Exceptional
Sek from Thailand
Couple
Japanese Style - Non-Smoking
Stayed 1 night in May 2018
BEST”
BEST
Reviewed September 24, 2018
8.4
Excellent
CHUN-WU from Taiwan
Group
Japanese And Western Non-Smoking
Stayed 1 night in September 2018
Staffs are pretty nice and helpful”
Good hotel! Will think of stay again in the future.
Reviewed September 21, 2018
8.8
Excellent
Yu from Taiwan
Group
Japanese-style Room (Central Wing)
Stayed 1 night in January 2018
Excellent”
Onsen is awesome, can see the mt fuji. room is slightly small, some staffs are not well trained. especially those staffs from China are the minus of the hotel.
Reviewed September 17, 2018
9.2
Exceptional
Tina from Australia
Family with teens
Japanese And Western Non-Smoking
Stayed 1 night in September 2018
Location is fantastic , facing the Fuji mountain directly with fascinating view”
Interiors are too old n needs renovation, overall very good service n v friendly n helpful staff.
Reviewed September 15, 2018
8.8
Excellent
Roy from Canada
Couple
Japanese And Western Non-Smoking
Stayed 1 night in September 2018
Great hotel, meals are not very impressive though”
I didn't get to see the beautiful Fujisan because of the typhoon but it is not their fault. In fact, this hotel is great, probably the best onsen view and design that I've ever been in Japan. Room is extremely large and relaxing. A lot of entertainments. great location (right in front of bus stop). The only two things that I have to say: First, their breakfast and dinner are below the average of hotels of this caliber. not really tasty and not many choices. I barely fed myself with some rice. They do not serve Kaiseki ryori so if you are after this, do not come. Second, the price is at higher end in this area. watch out on the price increase!
Reviewed September 13, 2018
10.0
Exceptional
Nim from Hong Kong
Couple
Suite (with Terrace)
Stayed 1 night in March 2018
One of the best hotel experience”
Room is very clean, the view is spectacular, great service enjoyed the hot spring in the room a lot
Reviewed September 04, 2018
9.6
Exceptional
Conway from Australia
Couple
Japanese And Western Non-Smoking
Stayed 4 nights in August 2018
Exceptional”
Just the two of us hiding away from everything for 5D4N...no emails no nothing, no specific agenda, no rushing to places, all the time to ourselves alone and we had a wonderful, wonderful time!!! 1) Hotel location: unbeatable because all the rooms face both the Lake Kawaguchi and Mt. Fuji in the same direction, all have a balcony to sit and relax while watching over this view! 2) Although our room did not have an onsen in the balcony, we paid 3,000 yen for a private one on 5th floor (there was also a public one FOC on 9th floor) which was one of the highlights! 3) Staff was so helpful, very polite very warm and they even parked our car for us! 4) We did runs around the Lake everyday! 5) Although food was not that bad but it was below our expectation! I guess we were so looking forward to some nice sushi and sashimi. So if you are a fan, you will not find it here at this hotel. We did then go to a small traditional place called Sushi Yoshi for lunch and it was so unreal!
Reviewed September 02, 2018
4.0
Zhang from China
Family with young children
Japanese And Western Non-Smoking
Stayed 1 night in July 2018
disappointed servers and unreasonable extra charge ”
We booked two rooms in this hotel and when we checked in, no one told us we need to pay for check out delaying. The Japanese front desk server charged us $60 as we checked out half an hour later than 10am. Why don’t they remind us when we checked in? I have to consider it’s too unreasonable and rude to customers.
Reviewed July 28, 2018
6.8
Good
Jack from United States
Family with teens
Japanese Style - Non-Smoking
Stayed 1 night in June 2018
Good”
Be aware that spa is nude only!
Reviewed July 05, 2018
10.0
Exceptional
Shawn from United States
Family with teens
Japanese Style - Non-Smoking
Stayed 1 night in June 2018
Great experience!”
Views of Mt Fuji and Lake Kawaguchi from balcony! We were lucky the next morning when the mighty Mt Fuji decided to reveal itself to the guests from afar! The staff was very friendly and willing to help. Dinner (Japanese style on request) and breakfast included in the price of accommodation, made it all worth it albeit pricey. Good location. Public onsen use was included but we also reserved a private room (for a fee) which was very nice too. Overall, a great experience and highlight of our trip.
Reviewed June 29, 2018
10.0
Exceptional
Simon from United States
Group
Japanese Style - Non-Smoking
Stayed 1 night in June 2018
Amazing hotel with great food and onsen facilities ”
Can’t beat the view of mt Fuji from this hotel
Reviewed June 14, 2018
10.0
Exceptional
amorn from Thailand
Couple
Japanese-style Room (Central Wing)
Stayed 1 night in May 2018
Very goog”
Nice
Reviewed May 28, 2018
2.0
Robert from Australia
Couple
Japanese/Western-style Room (Top Floor, Central Wing)
Stayed 1 night in May 2018
Cruise Crew”
Sensational!! - arrived in rain & cloud, woke to spectacular view of Mt. Fuji- room excellent, all staff very attentive & obliging- dinner & brekkie both excellent - the Onsen was first class - separate gents & ladies + private mixed - the entire hotel is very calming- very enjoyable 1.5 hour walk around the lake - 2 hours by bus from Tokyo - will most definitely be back!! PS: try the local wine, quite a pleasant surprise!!
Reviewed May 16, 2018
12345
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