Kaze no Terrace Kukuna Hotel
Kaze no Terrace Kukuna Hotel
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10.0
Exceptional

"The staff are ultra nice."

Jen C.

|

May 1, 2018

Japanese Style - Non-Smoking Kaze no Terrace Kukuna Hotel
Japanese Style - Non-Smoking
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Lobby Kaze no Terrace Kukuna Hotel
Lobby
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Lobby Kaze no Terrace Kukuna Hotel
Lobby
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Interior view Kaze no Terrace Kukuna Hotel
Interior view
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See map Kaze no Terrace Kukuna Hotel
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Exceptional
Location
9.4
See all 6 photos Kaze no Terrace Kukuna Hotel
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What guests are saying:
Can’t beat the view of mt Fuji from this hotel
Simon from United States
Group
This is my second stay at this hotel. The food is really nice both dinner and breakfast. The room is clean, modern with balcony. The best part is the outdoor onsen with stunning Mt.Fuji view.
Teerat from Thailand
Group
Nice
amorn from Thailand
Couple
The view of Mt. Fuji is spectacular on the terrace. Staff are very friendly and meals are satisfactory. Will definitely recommend this hotel to others.
Hsiao-Ling from Taiwan
Family with teens
Great view and great onsen. Very nice staff
PAWEEN from Hong Kong
Family with teens
Could be more interesting facilities, spa are good but if morw joyful facilities could be better
CHI from Hong Kong
Group
Great food and amenities
Peter from Canada
Couple
It’s a bit distance from Hakone, but closer to the Fuji Mountain. Amazing views and the most impress onsen in Japan.
QIWEI from Australia
Family with teens
The view from balcony and also hot spring is superb. And the food is super nice.
Alison from Hong Kong
Couple
Exceptional
From 1284 reviewsSee what guests said
9.3
/
10
Exceptional cleanliness
9.5
Recommended by 98% of guests
Value for money8.6
Location rating9.4
  • Sauna

  • Hot spring bath

  • Air conditioning

  • Blackout curtains

Select your room
9.4
Exceptional
Room comfort & quality
This property is in high demand!Booked 23 times since yesterday | 19 travelers are looking at this property right now
Japanese And Western Non-Smoking
Japanese And Western Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Suite (with Terrace)
Suite (with Terrace)
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
Enter dates to see prices
Suite (with Terrace)
Suite (with Terrace)
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
Enter dates to see prices
Japanese Style - Non-Smoking
Japanese Style - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 3 futons
Enter dates to see prices
Japanese/Western-style Room (Central Wing)
Japanese/Western-style Room (Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese/Western-style Room (Central Wing)
Japanese/Western-style Room (Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese-style Room (Central Wing)
Japanese-style Room (Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese/Western-style Room (Top Floor, Central Wing)
Japanese/Western-style Room (Top Floor, Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese-style Room (Central Wing)
Japanese-style Room (Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
Japanese/Western-style Room (Top Floor, Central Wing)
Japanese/Western-style Room (Top Floor, Central Wing)
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
Enter dates to see prices
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What people love about the property

  • 10.0
    Exceptional

    "Great service was provided and nice staff."

    LIM

    |

    January 19, 2018

  • 9.6
    Exceptional

    "The staff are nice and greeted us throughout our whole stay."

    Tsz N.

    |

    December 8, 2017

  • 9.6
    Exceptional

    "Good service from their staff, nice view from hotel room"

    wing S.

    |

    March 9, 2017

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More about Kaze no Terrace Kukuna Hotel

More about Kaze no Terrace Kukuna Hotel

10.0
Exceptional

"Staff are very friendly and meals are satisfactory."

Chang

|

April 14, 2018

An overview

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What they offer

10.0
Exceptional

"The staff are wonderful and nice."

KUANCHUN

|

June 12, 2017

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1284)
9.3
/
10
Cleanliness9.5
Facilities9.3
Location9.4
Room comfort and quality9.4
Service9.4
Value for money8.6
Provided by verified guests of Agoda
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All guests (1284)
All room types

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Showing 674 verified guest comments
12345
8.0
Excellent
Lai from Hong Kong
Couple
Japanese Style - Non-Smoking
Stayed 1 night in January 2019
Nice view at fujiyama”
Hope to go to there again
Reviewed January 14, 2019
8.0
Excellent
chi from Hong Kong
Couple
Japanese Style - Non-Smoking
Stayed 1 night in January 2019
Food great”
The package include dinner & breakfast. The view was awesome in the room
Reviewed January 13, 2019
8.8
Excellent
Rong from United States
Couple
Japanese/Western-style Room (Top Floor, Central Wing)
Stayed 2 nights in October 2018
Excellent”
The location is great. Every room has the lake, and Mt. Fuji view if the weather is clear. Staff is very friendly. Those rooms with a private hot bath pool on lanai are very special and enjoyable. As soon as we checked in, they surprised my husband with a birthday gift. The staff said they learned my husband’s birthday from his passport. We also received a double scoop ice cream for our wedding anniversary. Meals were not too impressive though, comparing the price. The hotel deco are not impressive either. There were some artistic deco but a lot of deco were plastic and cheap looking. There were not a lot to do other than looking at the lake. Mt. Fuji unfortunately were not always there due to mostly cloudy weather there.
Reviewed October 29, 2018
10.0
Exceptional
Robert from United States
Couple
Japanese Style - Non-Smoking
Stayed 2 nights in October 2018
Nice view of Mt Fuji across lake Kawaguchiko”
The hotel is nicely located with a view of Mt Fuji across Lake Kawaguchiko. You can wake up to the view of Mt. Fuji. The private onsen is a great experience if you want to have privacy with your family and still enjoy the onsen. Both the private and public onsen have view of Mt Fuji. Food was pretty good. They serve Wagyu beef for dinner both night.
Reviewed October 18, 2018
8.8
Excellent
Roy from Canada
Couple
Japanese And Western Non-Smoking
Stayed 1 night in September 2018
Great hotel, meals are not very impressive though”
I didn't get to see the beautiful Fujisan because of the typhoon but it is not their fault. In fact, this hotel is great, probably the best onsen view and design that I've ever been in Japan. Room is extremely large and relaxing. A lot of entertainments. great location (right in front of bus stop). The only two things that I have to say: First, their breakfast and dinner are below the average of hotels of this caliber. not really tasty and not many choices. I barely fed myself with some rice. They do not serve Kaiseki ryori so if you are after this, do not come. Second, the price is at higher end in this area. watch out on the price increase!
Reviewed September 13, 2018
9.6
Exceptional
Tze from United Kingdom
Couple
Japanese Style - Non-Smoking
Stayed 1 night in December 2018
Location is perfect if you want to see Mount Fuji. Staff are friendly. ”
WiFi’s is weak in the hotel. This is the only think I thought it needs to be fixed
Reviewed December 21, 2018
10.0
Exceptional
YUEN from Hong Kong
Couple
Japanese Style - Non-Smoking
Stayed 1 night in November 2018
Beautiful Fuji Mountain view”
Very clean, relax and beautiful view!!
Reviewed December 18, 2018
10.0
Exceptional
Katelyn from Australia
Couple
Suite (with Terrace)
Stayed 2 nights in October 2018
Very nice staff, hotel. Loved it”
The personal hot bath on the balconing, getting treated like royalty. Staff were so friendly, the buffet was great. Had the best time, mt fuji popped out of the clouds on my birthday. Was so special :)
Reviewed October 31, 2018
9.2
Exceptional
Yin from Malaysia
Couple
Suite (with Terrace)
Stayed 1 night in April 2018
Great onsen experience with Mt Fuji view”
We booked outdoor onsen terrance suite with Mt Fuji view. It was a great onsen experience and managed to see the beautiful Mt Fuji on a sunny day. Little choices on Dinner buffet as they prepared 4-course meals (japaness fusion) for the guests while a lot more varieties for breakfast. It would be great if Kukuna provides real japaness kaiseki set instead of fusion food. Friendly staffs
Reviewed April 24, 2018
9.2
Exceptional
Hui-Hsun from Taiwan
Family with teens
Japanese Style - Non-Smoking
Stayed 2 nights in September 2017
Expensive but worth it”
The price was not low, even not in the peak season. However, the view, location, staffs and onsen all worth it! Only thing needed to improve might be the dinner set, buffet was very good, but western main courses were not that delicacy, especially the vegetarian set. And I don't know why we can't choose Japanese dinner set.
Reviewed March 25, 2018
10.0
Exceptional
Gerry from Singapore
Couple
Suite (with Terrace)
Stayed 2 nights in March 2018
Excellent Escape”
This is a refuge. Away from everything. You could literally not leave the hotel as they have a small convienence corner in their gift shop for nicks & nacks; and on the 5th floor, vending machines for drinks & ice cream. Staff are very friendly and accommodating. Would recommend you spend a little more to the Suite with your own Onsen bath. The view while soaking in your private Onsen is priceless. Plus the Suite room floor has an exclusive small table with coffee & tea and snacks thru the day till 8pm.
Reviewed March 18, 2018
9.6
Exceptional
Conway from Australia
Couple
Japanese And Western Non-Smoking
Stayed 4 nights in August 2018
Exceptional”
Just the two of us hiding away from everything for 5D4N...no emails no nothing, no specific agenda, no rushing to places, all the time to ourselves alone and we had a wonderful, wonderful time!!! 1) Hotel location: unbeatable because all the rooms face both the Lake Kawaguchi and Mt. Fuji in the same direction, all have a balcony to sit and relax while watching over this view! 2) Although our room did not have an onsen in the balcony, we paid 3,000 yen for a private one on 5th floor (there was also a public one FOC on 9th floor) which was one of the highlights! 3) Staff was so helpful, very polite very warm and they even parked our car for us! 4) We did runs around the Lake everyday! 5) Although food was not that bad but it was below our expectation! I guess we were so looking forward to some nice sushi and sashimi. So if you are a fan, you will not find it here at this hotel. We did then go to a small traditional place called Sushi Yoshi for lunch and it was so unreal!
Reviewed September 02, 2018
4.0
Zhang from China
Family with young children
Japanese And Western Non-Smoking
Stayed 1 night in July 2018
disappointed servers and unreasonable extra charge ”
We booked two rooms in this hotel and when we checked in, no one told us we need to pay for check out delaying. The Japanese front desk server charged us $60 as we checked out half an hour later than 10am. Why don’t they remind us when we checked in? I have to consider it’s too unreasonable and rude to customers.
Reviewed July 28, 2018
10.0
Exceptional
YINGYU from China
Couple
Suite (with Terrace)
Stayed 1 night in November 2018
very good hotel”
location is great, I can see the Fuji Mt from my room. Very beautiful room with balcony and private onsen. I will come back definitely.
Reviewed December 09, 2018
9.6
Exceptional
Sunee from Thailand
Family with teens
Suite (with Terrace)
Stayed 1 night in November 2018
Very good”
Will come back again
Reviewed November 15, 2018
9.6
Exceptional
Prachya from Thailand
Family with young children
Japanese Style - Non-Smoking
Stayed 1 night in October 2018
Service staff”
Super polite with full service and friendly
Reviewed October 24, 2018
10.0
Exceptional
Karen from Malaysia
Couple
Japanese Style - Non-Smoking
Stayed 1 night in November 2017
Superb, Comfortable, Relax”
The location of the hotel is superb. Everything was so perfect especially the open-air roof top onsen. The dinner was delicious. However the breakfast was just OK and the free shuttle was only upon arrival. We had to order a taxi upon departure and that cost us a bomb.
Reviewed January 11, 2018
9.6
Exceptional
Yennie from Indonesia
Couple
Japanese Style - Non-Smoking
Stayed 1 night in January 2017
Best location, room with both Fuji and lake view, best service”
Nothing to complain It is the best location, from the room you can view both Mt Fuji and Lake Kawaguchiko. Staffs had excellent service, very nice and helpful Both dinner and breakfast also very pleasant, it would definitely add to our memorable moment in Japan. They also have hot spring separate bath for male and female. This hotel can be accessed by the red line bus from station, although it provides shuttle bus with limited time period. We regret only stayed for 1 day, should be longer.
Reviewed January 14, 2017
8.0
Excellent
oi from Canada
Couple
Japanese Style - Non-Smoking
Stayed 1 night in June 2016
Decent stay”
First time travelling to the five lakes area. The hotel is quite new, room has an amazing unobstructed view facing Mount Fuji . price of the hotel is reasonable compared to other onsen hotels. Dinner served is included in the price of my booking, quantity Is adequate, western cuisine , but taste is average and not outstanding . Friendly staff and offered us discount tickets when they find out we were heading to music museum , rope way and boat ride.
Reviewed June 14, 2016
9.6
Exceptional
Yat from Hong Kong
Group
Japanese And Western Non-Smoking
Stayed 2 nights in May 2016
The price is very reasonable, will visit again”
The staffs are very kind and thoughtful, the facilities are great, almost every place inside the building can see the view of Mt Fuji. We are lucky the weather was great during our staying. The dinner menu was great for the first night, however the second night was not well prepared.
Reviewed May 25, 2016
12345
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