Keio Plaza Hotel Tokyo Premier Grand

2-2-1 Nishi-Shinjuku, Shinjuku, Shinjuku, Tokyo, Japan, 160-8330 - See map
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Keio Plaza Hotel Tokyo Premier Grand

"The hotel is conveniently located in the centre of Shinjuku where restaurants and shops are all around."

May - December 20, 2019

Premier Grand Superior King Room - Non-Smoking - Room plan Keio Plaza Hotel Tokyo Premier Grand
Lobby Keio Plaza Hotel Tokyo Premier Grand
Interior view Keio Plaza Hotel Tokyo Premier Grand
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Property highlights
Check-in/out [private]
Hassle-free check in
Close to Tokyo Metropolitan Government Building observation room
Within 240 m of property
See map
Popular landmarks
Aurora Lounge 30 m
Sky Bar Polestar 30 m
Karaoke 47 60 m
Shinjuku Skyscraper District 120 m
Tocho Mae Subway Station 160 m
Tokyo Marathon 190 m
Tokyo Metropolitan Government Office 190 m
Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates 190 m
Shinjuku Mitsui Building 200 m
Pentax Square 210 m
Nearby landmarks
Tokyo Metropolitan Government Building observation room 240 m
Shinjuku Gyoen National Garden 1.47 km
Meiji Jingu 1.59 km
Shibuya Crossing 3.46 km
Tokyo Tower 5.79 km
Ginza 6.94 km
Ueno Park 7.73 km
Asakusa 9.56 km
Sensoji Temple 9.63 km
Tokyo Skytree 10.74 km
9.2

Exceptional

Location rating score

Inside city center
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • 130 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.4
Distance to city center0 km
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport17.5 km

Rooms available at Keio Plaza Hotel Tokyo Premier Grand

Club Floor "Premier Grand" Suite Room with Club Lounge Access - Non-Smoking
Club Floor "Premier Grand" Suite Room with Club Lounge Access - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • Shower and bathtub
  • 1 king bed
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Club Floor "Premier Grand" Suite Family Room with Club Lounge Access - Non-Smoking
Club Floor "Premier Grand" Suite Family Room with Club Lounge Access - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • Shower and bathtub
  • 2 single beds
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Premier Grand Family Suite - Non-Smoking
Premier Grand Family Suite - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • City view
  • 4 single beds
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Premier Grand Suite - Non-Smoking
Premier Grand Suite - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed
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Premier Grand Twin Suite - Non-Smoking
Premier Grand Twin Suite - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • City view
  • 2 single beds
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Premier Grand King Suite - Non-Smoking
Premier Grand King Suite - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed
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Club Floor "Premier Grand" Suite King Room with Club Lounge Access - Non-Smoking
Club Floor "Premier Grand" Suite King Room with Club Lounge Access - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Club Floor "Premier Grand" Suite Twin Room with Club Lounge Access - Non-Smoking
Club Floor "Premier Grand" Suite Twin Room with Club Lounge Access - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • Shower and bathtub
  • 2 single beds
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Premier Grand Deluxe Room with 2 Queen Beds - Non-Smoking
Premier Grand Deluxe Room with 2 Queen Beds - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 queen beds
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Club Floor "Premier Grand" Deluxe Quadruple Room with Club Lounge Access - Non-Smoking
Club Floor "Premier Grand" Deluxe Quadruple Room with Club Lounge Access - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at Keio Plaza Hotel Tokyo Premier Grand?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Keio Plaza Hotel Tokyo Premier Grand?

Keio Plaza Hotel Tokyo Premier Grand is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Keio Plaza Hotel Tokyo Premier Grand also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Keio Plaza Hotel Tokyo Premier Grand has a car park right on site for maximum convenience. Parking is available for a fee of 1000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Keio Plaza Hotel Tokyo Premier Grand?

Keio Plaza Hotel Tokyo Premier Grand does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Keio Plaza Hotel Tokyo Premier Grand

  • 9.2
    Exceptional

    "If you are decided about staying in Shinjuku, this is a great option."

    Mary

    |

    February 26, 2019

  • 7.2
    Very good
    Staff 

    "The staff and facilities are generally good and up to standard."

    May

    |

    December 20, 2019

  • 10.0
    Exceptional

    "We also enjoyed having breakfast in four different restaurants."

    Ruoxi

    |

    June 18, 2019

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Cleanliness score
9.6/10
Room size
60 sqm.
Review score - United States
9.5/10
Location score
9.2/10
Better than
99
%
of Tokyo properties
Bigger than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
98
%
of Tokyo properties
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Overall rating:
9.0
Exceptional
597 reviews
Cleanliness
9.6
Facilities
9.0
Location
9.2
Read all reviews >
What travelers say they love:
On the quieter side of Shinjuku (west side) which is good as...
Jason from Malaysia
Family with young children
More about Keio Plaza Hotel Tokyo Premier Grand

More about Keio Plaza Hotel Tokyo Premier Grand

Ideal for fun and relaxation, Keio Plaza Hotel Tokyo Premier Grand is located in the Shinjuku area of Tokyo. The property is located in the city center and the airport can be reached within 90 minutes. With its convenient location, the property offers easy access to the city's must-see destinations.

At Keio Plaza Hotel Tokyo Premier Grand, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, 24-hour room service, 24-hour security, chapel, and convenience store.

Guests can choose from 167 rooms, all of which exude an atmosphere of total peace and harmony. Whether you are a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by recreational facilities such as fitness center, spa, massage, and kids club. Guests staying at the premier room can enjoy the outdoor pool during summer. Discover an engaging blend of professional service and a wide array of features at Keio Plaza Hotel Tokyo Premier Grand.

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Most talked about facilities

Breakfast
6 mentions
Internet
1 mention
View
1 mention

What they offer

8.4
Excellent
Spaciousness

"Stayed at the Grand Premier room and the rooms were really s..."

Jason

|

December 29, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

スーパーブッフェ グラスコート
Cuisine:European, Japanese
Menu:A-la-carte
中国料理 南園
Cuisine:Chinese, Cantonese
Menu:Buffet
オールデイダイニング 樹林
Cuisine:American, European
Menu:Buffet, A-la-carte
フレンチ&イタリアン デュオフルシェット
Cuisine:French, Italian
Menu:Buffet
コリアンダイニング 五穀亭
Cuisine:Korean
Menu:Buffet
懐石 蒼樹庵
Cuisine:Japanese
Menu:Buffet
和食 かがり
Cuisine:Japanese
Menu:Buffet
天麩羅 しゅん
Cuisine:Japanese
Menu:Buffet
鉄板焼 やまなみ
Cuisine:Japanese
Menu:Buffet
すし 久兵衛
Cuisine:Sushi
Menu:Buffet
そば 麓屋
Cuisine:Japanese
Menu:Buffet
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Keio Plaza Hotel Tokyo Premier Grand from real guests

Overall rating
9.0
Exceptional
From 597 reviews
9.4Cleanliness
9.4Room comfort and quality
9.1Location
Agoda Reviews (168)Booking.com Reviews (429)
Rating via Agoda9.0
/
10
Exceptional
Cleanliness9.6
Facilities9.0
Location9.2
Service9.0
Value for money8.4
High score for Tokyo
Rating
9+ Exceptional (31)
8-9 Excellent (9)
7-8 Very Good (8)
6-7 Good (7)
<6 Below Expectation (1)
Time of the year
Mar - May (10)
Jun - Aug (7)
Sep - Nov (25)
Dec - Feb (14)
Don't miss out!Properties in Tokyo are being booked every minute!
All guests (168)
All room types
All languages

Show reviews that mention 

Showing 56 verified guest comments
123
9.2
Exceptional
JINNY
Couple
Premier Grand Superior King Room - Non-Smoking
Stayed 4 nights in October 2018

Excellent Stay”

If you have the means, staying in the Keio Plaza Hotel Tokyo Premier Grand is a must. Breakfast is the most important meal of the day and they serve an excellent one. A 10 minute walk to the Shinjuku Station and less than 4 minute walk to the Tochomae Line. Lots of restaurants inside the hotel and a convenient store that came in handy for simple needs. I would recommend this hotel!

Reviewed October 10, 2018
9.2
Exceptional
Mary from Philippines
Couple
Premier Grand Superior King Room - Non-Smoking
Stayed 1 night in October 2018

Great service; Fantastic bar; Good location in Shinjuku”

We prefer to stay in Ginza when it Tokyo, but we wanted to experience the vibe in Shinjuku so we booked a night here at Keio Plaza. If you are decided about staying in Shinjuku, this is a great option. Service was great. We ran into a bit of inconvenience when there was suddenly no water coming from the faucet just as my husband and I were getting ready for bed (close to midnight). The hotel staff was responsive. Ultimately, they could not fix the problem and we had to move to another room. It was not the best experience, but the staff was attentive and apologetic -- and the when we checked out, the manager was there to offer his apologies and handed us with a special token. We appreciated this -- because not everything will go perfectly all the time, but how the staff responds to the situation is what makes all the difference. If you like cocktails, make sure to try Brilliant, a wonderful bar right inside the hotel. They make excellent and reasonably priced cocktails.

Reviewed February 26, 2019
10.0
Exceptional
Zoe from Australia
Couple
Club Floor "Premier Grand" Superior King Room with Club Lounge Access - Non-Smoking
Stayed 1 night in May 2018

Lovely, great view and service was perfect ”

Excellent staff, great experience staying at the Keio Plaza, room was beautiful and had all the little things we needed, and even some we didn’t realise we needed! Location is great, straight line walk to Shinjuku station in a few minutes, and the airport limousine bus picks up right out front too. I’m sure breakfast would have been great but we chose to sleep in instead, it was the most comfortable bed/pillows/room we had this trip.

Reviewed May 19, 2018
8.4
Excellent
Mylin from Philippines
Family with young children
Premier Grand Superior King Room - Non-Smoking
Stayed 2 nights in March 2019

A Fabulous Hotel”

We really enjoyed our stay at Keio Grand Premier. My kids love the Club lounge. Its so cozy & relaxing. You can choose from 4 different restaurants for breakfast including the Club Lounge. The location is superb. Walking distance from Takashimaya & Shinkuju Station & local restaurants & convenient stores. What not so good was it took us an hour & half before we we’re able to check in our room. But overall, it’s a great hotel!!! Thank you!!!

Reviewed April 03, 2019
8.8
Excellent
Colin
Couple
Premier Grand Deluxe King Room - Non-Smoking
Stayed 4 nights in October 2019

Great for first time trip to Tokyo”

We stayed in the Premier Grand and had a great experience for our first time in Tokyo. Great location, great western breakfast, and beautiful room. The only thing I thought was lacking was the front desk staff. It may be because in Kyoto our concierge went above and beyond to make us feel welcome but that’s just how I feel. House keeping and restaurant staff however were Very kind and welcoming. Top notch stay, would definitely return.

Reviewed October 20, 2019
8.4
Excellent
Jason from Malaysia
Family with young children
Premier Grand Deluxe Twin Room - Non-Smoking
Stayed 8 nights in December 2019

Great location, super clean and spacious rooms”

Stayed at the Grand Premier room and the rooms were really spacious and clean. Impressed. Location is close to Shinjuku station (about a 5 - 10 min walk). On the quieter side of Shinjuku (west side) which is good as we have young children. Lots nearby, including food choices. Really happy with the free shuttle to and from Disneyland!

Reviewed December 29, 2019
8.8
Excellent
LUNA from Philippines
Family with teens
Premier Grand Deluxe Twin Room - Non-Smoking
Stayed 5 nights in October 2018

Excellent”

We appreciated the fact that there are several restaurants within the hotel. The buffet breakfast however in the Premier Lounge had the same food in the 5 days that we were there. The staff were friendly and attentive. I like that the hotel had a mailbox where we can just drop off our rented porta WiFi instead of looking for one at the airport.

Reviewed October 30, 2018
8.0
Excellent
Soffia from Singapore
Family with young children
Premier Grand Deluxe Twin Room - Non-Smoking
Stayed 3 nights in October 2018

Paying for view and room size ”

The premier room size is huge and the toiletries are from Loccitane . The Japanese breakfast was nice but common - salmon with rice and condiments. The western breakfast spread on 45th floor was not much but very high quality food. But overall You are paying for your room size, the 45th floor and location. Service wise I think u can get better at smaller cheaper hotels

Reviewed October 31, 2018
10.0
Exceptional
Ruoxi from Hong Kong
Family with teens
Premier Grand Deluxe Twin Room - Non-Smoking
Stayed 4 nights in June 2019

Highly recommended”

Great location. Very close to Shinjuku area, but surprisingly quiet. The room is spacious and all facilities work very well. The view of the club is great. We also enjoyed having breakfast in four different restaurants. Perfect choice for family trip.

Reviewed June 18, 2019
8.4
Excellent
SETIO from Thailand
Family with young children
Premier Grand Deluxe Twin Room - Non-Smoking
Stayed 2 nights in April 2019

Not worth the money”

way too expensive, some other hotels within the proximity offer much cheaper rate! service is so so as the hotel is way too busy - too many guests! location is superb as it is walking distance to Shinjuku area

Reviewed May 27, 2019
7.2
Very good
May from China
Family with teens
Premier Grand Deluxe King Room - Non-Smoking
Stayed 4 nights in December 2019

Generally good but not worth to pay extra for the club room ”

The hotel is conveniently located in the centre of Shinjuku where restaurants and shops are all around. The staff and facilities are generally good and up to standard. I have specially paid extra for the club room which allows me to have access to the club lounge and express check in and out since I’m traveling with my daughter. However, my conclusion is that it didn’t worth to pay extra for the club room. The lounge is not particularly impressive and so as the service. I have requested for a slight delay of 15-30mins maximum of my check out time until 12 noon (11:30am is the original check out time) because I have to recharge my notebook so I can use it at the airport. However, my request has been turned down and am required to pay additional charge if I check out after 11:30am. I think this is a bit too stringent.

Reviewed December 20, 2019
8.8
Excellent
Kinki from Singapore
Couple
Premier Grand Superior King Room - Non-Smoking
Stayed 6 nights in November 2019

Excellent”

I like the location of the hotel as it is quiet but you need to walk quite far from the train station. but 5 min walk to a area where all restaurant are there open till midnight or later. the staff are very friendly and helpful. the cleanliness of hotel is super. The bed is good too. Honestly this hotel is good, just that is very expensive. if not i will keep staying there.

Reviewed November 19, 2020
9.6
Exceptional
Tengku from Malaysia
Couple
Premier Grand Deluxe King Room - Non-Smoking
Stayed 4 nights in September 2019

Best location in Shinjuku”

This hotel is simply in perfect location in Tokyo.

Reviewed October 27, 2019
8.0
Excellent
GURDEEP from Singapore
Couple
Premier Grand Deluxe King Room - Non-Smoking
Stayed 4 nights in October 2019

Booked wrong dates”

The hotel is not flexible at all, I made a booking with the wrong dates not realizing that I had typed in the wrong month. I should have booked Nov date but accidently keyed in Oct date and only realized after the date had passed when the hotel sent me a message. I requested for them to change it to Nov but they said its their policy they cannot do that. They just made double the money by giving out that room to some one else. Very disappointed and will never ever book this hotel again.

Reviewed October 14, 2019
9.6
Exceptional
Paula from Australia
Couple
Premier Grand Superior King Room - Non-Smoking
Stayed 3 nights in September 2018

Excellent Stay”

Club floor is very pleasant and staff are incredibly helpful. Rooms were fantastic with super comfy bed and nice view. I highly recommend this hotel.

Reviewed September 11, 2018
9.6
Exceptional
Atkinson from United States
Couple
Premier Grand Deluxe King Room - Non-Smoking
Stayed 3 nights in November 2019

Location, club access and breakfast”

Our room comes with club lounge access and breakfast. 4 choices of breakfast restaurants and club lounge includes tea and evening drinks at various hours. Room is rather new on high floor with city view. Sound proof is quite good, can't hear any noise during the stay. I can't think of any amenities they don't have, even bath bomb. Free bottle water, coffee and tea in room. Staff speaks English very well. If you find the underground elevator both ways, you can get to JR pretty quick.

Reviewed December 03, 2019
6.4
Good
Paul from United Kingdom
Couple
Premier Grand Superior King Room - Non-Smoking
Stayed 2 nights in August 2019

Neither Grand or Premier”

I was frankly disappointed at this end of Cruise experience.Total absence of a turndown service even though we had had to point this omission out on the first night.A Executive lounge that could have been so much better with a little less haste and a greater degree of generosity with timings and food and beverage offer .A beautiful space whose usual tranquility was disturbed on our first night by the vociferous complaints of a short changed guest.He had my sympathy.Must do better to earn my repeat custom despite an excellent location and generous sized spotlessly clean and well appointed rooms.Poor public areas in the main wing and outrageously overpriced food outlets even by Tokyo standards.

Reviewed August 24, 2019
9.2
Exceptional
KEVIN from Australia
Family with young children
Premier Grand Deluxe King Room - Non-Smoking
Stayed 2 nights in August 2018

Not cheap...but absolutely wonderful”

for those early birds who book early should definitely choose to stay in any of the club suite. whoever can afford to stay @ a hotel in central Shijunku district should consider staying here. 5 stars for space and comfort at its best in japan..

Reviewed August 27, 2018
10.0
Exceptional
Arthur from Australia
Couple
Premier Grand Superior King Room - Non-Smoking
Stayed 3 nights in November 2018

Nice hotel. ”

Everything worked as a big hotel should, including the Wi-Fi cutting out spot on check out time.

Reviewed November 14, 2018
9.2
Exceptional
Kuanchanok from Thailand
Couple
Premier Grand Superior King Room - Non-Smoking
Stayed 2 nights in September 2018

Exceptional”

Convenient location, right in the middle of many subway and train stations, but its not close to anyone. You need to walk about 10 mins to each one and all of them have so complicated layout, so many exits and layers and connected to each other. The room is clean and comfortable. Good interior design. Nice exclusive lounge with best roof top view opposite the city hall. All you can eat snack and drink. Breakfast is ok. Nothing fantastic, Not much variety, But good ingredient. Swimming pool is too small and too many local people hanging out around but no one really swim.

Reviewed September 12, 2018
123
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