"The hotel is conveniently located in the centre of Shinjuku where restaurants and shops are all around."
May - December 20, 2019
Location rating score
130 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.4|
|Distance to city center||0 km|
|Nearest airport||Haneda Airport (HND)|
|Distance to airport||17.5 km|
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Keio Plaza Hotel Tokyo Premier Grand is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Keio Plaza Hotel Tokyo Premier Grand also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Keio Plaza Hotel Tokyo Premier Grand has a car park right on site for maximum convenience. Parking is available for a fee of 1000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.
Keio Plaza Hotel Tokyo Premier Grand does not permit smoking in any of its rooms, but allows smoking in designated areas.
"If you are decided about staying in Shinjuku, this is a great option."
February 26, 2019
"The staff and facilities are generally good and up to standard."
December 20, 2019
"We also enjoyed having breakfast in four different restaurants."
June 18, 2019
Ideal for fun and relaxation, Keio Plaza Hotel Tokyo Premier Grand is located in the Shinjuku area of Tokyo. The property is located in the city center and the airport can be reached within 90 minutes. With its convenient location, the property offers easy access to the city's must-see destinations.
At Keio Plaza Hotel Tokyo Premier Grand, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, 24-hour room service, 24-hour security, chapel, and convenience store.
Guests can choose from 167 rooms, all of which exude an atmosphere of total peace and harmony. Whether you are a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by recreational facilities such as fitness center, spa, massage, and kids club. Guests staying at the premier room can enjoy the outdoor pool during summer. Discover an engaging blend of professional service and a wide array of features at Keio Plaza Hotel Tokyo Premier Grand.
"Stayed at the Grand Premier room and the rooms were really s..."
December 29, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 6 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Keio Plaza Hotel Tokyo Premier Grand
Show reviews that mention
If you have the means, staying in the Keio Plaza Hotel Tokyo Premier Grand is a must. Breakfast is the most important meal of the day and they serve an excellent one. A 10 minute walk to the Shinjuku Station and less than 4 minute walk to the Tochomae Line. Lots of restaurants inside the hotel and a convenient store that came in handy for simple needs. I would recommend this hotel!
Great service; Fantastic bar; Good location in Shinjuku”
We prefer to stay in Ginza when it Tokyo, but we wanted to experience the vibe in Shinjuku so we booked a night here at Keio Plaza. If you are decided about staying in Shinjuku, this is a great option. Service was great. We ran into a bit of inconvenience when there was suddenly no water coming from the faucet just as my husband and I were getting ready for bed (close to midnight). The hotel staff was responsive. Ultimately, they could not fix the problem and we had to move to another room. It was not the best experience, but the staff was attentive and apologetic -- and the when we checked out, the manager was there to offer his apologies and handed us with a special token. We appreciated this -- because not everything will go perfectly all the time, but how the staff responds to the situation is what makes all the difference. If you like cocktails, make sure to try Brilliant, a wonderful bar right inside the hotel. They make excellent and reasonably priced cocktails.
Lovely, great view and service was perfect ”
Excellent staff, great experience staying at the Keio Plaza, room was beautiful and had all the little things we needed, and even some we didn’t realise we needed! Location is great, straight line walk to Shinjuku station in a few minutes, and the airport limousine bus picks up right out front too. I’m sure breakfast would have been great but we chose to sleep in instead, it was the most comfortable bed/pillows/room we had this trip.
A Fabulous Hotel”
We really enjoyed our stay at Keio Grand Premier. My kids love the Club lounge. Its so cozy & relaxing. You can choose from 4 different restaurants for breakfast including the Club Lounge. The location is superb. Walking distance from Takashimaya & Shinkuju Station & local restaurants & convenient stores. What not so good was it took us an hour & half before we we’re able to check in our room. But overall, it’s a great hotel!!! Thank you!!!
Great for first time trip to Tokyo”
We stayed in the Premier Grand and had a great experience for our first time in Tokyo. Great location, great western breakfast, and beautiful room. The only thing I thought was lacking was the front desk staff. It may be because in Kyoto our concierge went above and beyond to make us feel welcome but that’s just how I feel. House keeping and restaurant staff however were Very kind and welcoming. Top notch stay, would definitely return.
Great location, super clean and spacious rooms”
Stayed at the Grand Premier room and the rooms were really spacious and clean. Impressed. Location is close to Shinjuku station (about a 5 - 10 min walk). On the quieter side of Shinjuku (west side) which is good as we have young children. Lots nearby, including food choices. Really happy with the free shuttle to and from Disneyland!
We appreciated the fact that there are several restaurants within the hotel. The buffet breakfast however in the Premier Lounge had the same food in the 5 days that we were there. The staff were friendly and attentive. I like that the hotel had a mailbox where we can just drop off our rented porta WiFi instead of looking for one at the airport.
Paying for view and room size ”
The premier room size is huge and the toiletries are from Loccitane . The Japanese breakfast was nice but common - salmon with rice and condiments. The western breakfast spread on 45th floor was not much but very high quality food. But overall You are paying for your room size, the 45th floor and location. Service wise I think u can get better at smaller cheaper hotels
Great location. Very close to Shinjuku area, but surprisingly quiet. The room is spacious and all facilities work very well. The view of the club is great. We also enjoyed having breakfast in four different restaurants. Perfect choice for family trip.
Not worth the money”
way too expensive, some other hotels within the proximity offer much cheaper rate! service is so so as the hotel is way too busy - too many guests! location is superb as it is walking distance to Shinjuku area
Generally good but not worth to pay extra for the club room ”
The hotel is conveniently located in the centre of Shinjuku where restaurants and shops are all around. The staff and facilities are generally good and up to standard. I have specially paid extra for the club room which allows me to have access to the club lounge and express check in and out since I’m traveling with my daughter. However, my conclusion is that it didn’t worth to pay extra for the club room. The lounge is not particularly impressive and so as the service. I have requested for a slight delay of 15-30mins maximum of my check out time until 12 noon (11:30am is the original check out time) because I have to recharge my notebook so I can use it at the airport. However, my request has been turned down and am required to pay additional charge if I check out after 11:30am. I think this is a bit too stringent.
I like the location of the hotel as it is quiet but you need to walk quite far from the train station. but 5 min walk to a area where all restaurant are there open till midnight or later. the staff are very friendly and helpful. the cleanliness of hotel is super. The bed is good too. Honestly this hotel is good, just that is very expensive. if not i will keep staying there.
Best location in Shinjuku”
This hotel is simply in perfect location in Tokyo.
Booked wrong dates”
The hotel is not flexible at all, I made a booking with the wrong dates not realizing that I had typed in the wrong month. I should have booked Nov date but accidently keyed in Oct date and only realized after the date had passed when the hotel sent me a message. I requested for them to change it to Nov but they said its their policy they cannot do that. They just made double the money by giving out that room to some one else. Very disappointed and will never ever book this hotel again.
Club floor is very pleasant and staff are incredibly helpful. Rooms were fantastic with super comfy bed and nice view. I highly recommend this hotel.
Location, club access and breakfast”
Our room comes with club lounge access and breakfast. 4 choices of breakfast restaurants and club lounge includes tea and evening drinks at various hours. Room is rather new on high floor with city view. Sound proof is quite good, can't hear any noise during the stay. I can't think of any amenities they don't have, even bath bomb. Free bottle water, coffee and tea in room. Staff speaks English very well. If you find the underground elevator both ways, you can get to JR pretty quick.
Neither Grand or Premier”
I was frankly disappointed at this end of Cruise experience.Total absence of a turndown service even though we had had to point this omission out on the first night.A Executive lounge that could have been so much better with a little less haste and a greater degree of generosity with timings and food and beverage offer .A beautiful space whose usual tranquility was disturbed on our first night by the vociferous complaints of a short changed guest.He had my sympathy.Must do better to earn my repeat custom despite an excellent location and generous sized spotlessly clean and well appointed rooms.Poor public areas in the main wing and outrageously overpriced food outlets even by Tokyo standards.
Not cheap...but absolutely wonderful”
for those early birds who book early should definitely choose to stay in any of the club suite. whoever can afford to stay @ a hotel in central Shijunku district should consider staying here. 5 stars for space and comfort at its best in japan..
Nice hotel. ”
Everything worked as a big hotel should, including the Wi-Fi cutting out spot on check out time.
Convenient location, right in the middle of many subway and train stations, but its not close to anyone. You need to walk about 10 mins to each one and all of them have so complicated layout, so many exits and layers and connected to each other. The room is clean and comfortable. Good interior design. Nice exclusive lounge with best roof top view opposite the city hall. All you can eat snack and drink. Breakfast is ok. Nothing fantastic, Not much variety, But good ingredient. Swimming pool is too small and too many local people hanging out around but no one really swim.