Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
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9.6
Exceptional

"Convenient location and fabulous hotel."

Shellisa K.

|

January 8, 2018

Standard Twin Non-Smoking - Room plan Keio Plaza Hotel Tokyo
Standard Twin Non-Smoking - Room plan
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Lobby Keio Plaza Hotel Tokyo
Lobby
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Interior view Keio Plaza Hotel Tokyo
Interior view
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Fitness center Keio Plaza Hotel Tokyo
Fitness center
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See map Keio Plaza Hotel Tokyo
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Excellent
Location
8.9
See all 6 photos Keio Plaza Hotel Tokyo
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What guests are saying:
Good good, location very good
Gloria from Hong Kong
Business traveler
The room is spacious, nice and clean.
Alberto from Hong Kong
Family with young children
great central location.Shinjuku is a fantastic place to be for nightlife...
MUS from Singapore
Family with young children
Convenient location. Easy access to shopping, local tours and airport limousine all at the door step! There are many good restaurants just within walking distance from the hotel.
Tien from Singapore
Family with young children
Great location, close to train stations. Shops and restaurants at walking distat. Friendly staffs. Clean room. Great room selections, the room (Superior Twin Room-non smoking-newly renovated) we stayed, 3 single beds, enough space for 3 adults.
hsiao from Canada
Family with teens
Great location and rooms. Convenient Disney shuttle from hotel and also limo bus service pickup at this hotel. Restaurants were too expensive for our party of 10 including children. Otherwise, exceptional hotel and amenities.
Helen from United States
Group
Hotel lobby might be slightly dated, however the room are newly renovated. Room size is considerably larger for Tokyo standards with clean bedsheets and towels. Walking distance to main shopping belt in Shinjuku! Staff are responsive and polite. Highly recommended.
HUA from Singapore
Couple
Hotel location is about 8 minutes walk to Shinjuku Station which is one of the central stations in Tokyo. Hotel room is larger than the average room you'll get in the city. Very pleased with the hotel.
Jing from United States
Couple

Keio Plaza Hotel Tokyo

Excellent location
- Inside city center
- What's nearby?
Excellent
From 5392 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.7
Recommended by 90% of guests
Value for money7.9
Location rating8.9
Nearest airportHaneda International Airport (HND)
Distance to airport16.9 km
  • 170 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 27 times since yesterday | 15 travelers are looking at this property right now
Premier Grand Deluxe New Club Floor Room with King Bed and Free Lounge Access
Premier Grand Deluxe New Club Floor Room with King Bed and Free Lounge Access
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Premier Grand Deluxe New Club Floor Room with Twin Bed and Free Lounge Access
Premier Grand Deluxe New Club Floor Room with Twin Bed and Free Lounge Access
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Grand New Club Floor Connecting Rooms Suite for 3 People with Free Lounge Access
Premier Grand New Club Floor Connecting Rooms Suite for 3 People with Free Lounge Access
...
  • Room size: 107 m²/1152 ft²
  • City view
  • 3 single beds
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Premier Grand New Club Floor Connecting Suites with Free Lounge Access
Premier Grand New Club Floor Connecting Suites with Free Lounge Access
...
  • Room size: 107 m²/1152 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Premier Grand New Club Floor Suite with King Bed and Free Lounge Access
Premier Grand New Club Floor Suite with King Bed and Free Lounge Access
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Grand New Club Floor Suite with Twin Bed and Free Lounge Access
Premier Grand New Club Floor Suite with Twin Bed and Free Lounge Access
...
  • Room size: 71 m²/764 ft²
  • City view
  • 2 single beds
Enter dates to see prices
New Club Floor "Premier Grand" Connecting Room with free access to Lounge - Non-Smoking
New Club Floor "Premier Grand" Connecting Room with free access to Lounge - Non-Smoking
...
  • Room size: 106 m²/1141 ft²
  • Shower and bathtub
  • 4 single beds
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Premier Grand Superior New Club Floor Room with King Bed and Free Lounge Access
Premier Grand Superior New Club Floor Room with King Bed and Free Lounge Access
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
New Club Floor "Premier Grand" Superior King Room with free access to Lounge
New Club Floor "Premier Grand" Superior King Room with free access to Lounge
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 super king bed
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Plaza Luxe Double Room - Non-Smoking
Plaza Luxe Double Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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What people love about the property

  • 10.0
    Exceptional

    "Very comfortable and convenient location."

    Chia Y.

    |

    February 12, 2018

  • 9.2
    Exceptional

    "Great place & great staff."

    Pimon

    |

    October 12, 2017

  • 10.0
    Exceptional

    "Awesome place to stay."

    Fanny

    |

    March 31, 2018

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More about Keio Plaza Hotel Tokyo

More about Keio Plaza Hotel Tokyo

9.6
Exceptional

"The room was stylish & spacious, best triple room ever."

Karen

|

April 28, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.0
Very good

"Overall, a pleasant and enjoyable stay."

Phoebe

|

March 23, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Please note that the hotel has been built to be earthquake resistant.
Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Real reviews from real guests

Agoda Reviews (5392)Booking.com Reviews (4622)
8.4
/
10
Cleanliness8.7
Facilities8.4
Location8.9
Room comfort and quality8.5
Service8.5
Value for money7.9
Provided by verified guests of Agoda
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Showing 3489 verified guest comments
12345
10.0
Exceptional
Alan from United States
Couple
Plaza Superior South Tower Double Room - Non-Smoking
Stayed 4 nights in June 2018
msjc”
One word "Excellent"
Reviewed January 18, 2019
9.6
Exceptional
Anna from Australia
Couple
Standard Double Room - Non-Smoking, Newly Renovated
Stayed 4 nights in January 2019
Excellent Location and Comfortable Stay”
We stayed in the renovated double room in the main tower. The room with neutral decor is big by Japanese standard. The housekeeping staff has done a great job in keeping it clean daily. We had a really comfortable stay. The staff from the Bell Captain and Reception were all polite, friendly and efficient. Keio Plaza is a designated stop for the airport shuttle bus. Tickets can be bought in the arrival hall of the Haneda Airport and the Bell Captain desk in the Hotel - an absolute hassle free arrangement. The west entrance of the Shinjuku station is about five minute walk from the hotel. We found it very convenient especially we made a couple of day trips outside Tokyo. We took western buffet breakfast in one of their cafes daily. The selection was standard but adequate. We also had a teppanyaki dinner at the hotel. It was certainly very special: high quality of food and attentive service. We felt very pampered. No doubt, we will choose to stay here again in our next visit to a Tokyo
Reviewed January 15, 2019
8.4
Excellent
M from Singapore
Couple
Plaza Luxe Double Room - Non-Smoking
Stayed 3 nights in December 2018
Goooood!”
Everything is good... remember to book your seats for the free shuttle to/from Disneyland/Disneysea, seats run out very fast. The bellhop gave very good suggestion on nearby eatery. Will consider to go back again
Reviewed January 01, 2019
8.8
Excellent
Lee from Malaysia
Family with teens
Superior Twin Room - Non-Smoking, Newly Renovated
Stayed 4 nights in December 2018
Comfortable, clean and spacious room. Nice location.”
Stayed 4 nights at the Newly Renovated Room (located at Main Building 27th to 29th Floor). Triple bedding. Room is spacious and clean. We can even open our 3 medium sized luggage on the floor and benches; no need to put on the bed. Loccitane toiletries were provided - do not need to bring your own, everything is provided! Very comfortable stay. Good dining options in the hotel. Within a short walk from the hotel, there are lots of restaurants and shopping. Just outside the side door of the hotel is the Tocho-Mae subway station. The hotel lobby is a meeting point for Sunrise tours so it is very convenient for us as we joined a day trip to Kamakura. Highly recommended if do not mind paying more as the rate is on the high side. However Shinjuku Station which is 15mins' walk away is very huge and complicated!
Reviewed December 30, 2018
9.6
Exceptional
Sheren from Indonesia
Family with young children
Superior Twin Room - Non-Smoking, Newly Renovated
Stayed 7 nights in December 2018
Great hotel”
We stayed at keio plaza for more than a week. Very strategic location, all staff are very helpful, nice and professional. Room is big and most important is very clean. So comfort stay here. Very reccommed !!
Reviewed December 27, 2018
9.6
Exceptional
ChongTian from Singapore
Family with teens
Twin Superior Non- Smoking
Stayed 5 nights in December 2018
Good Location excellent service”
This is my third stay at Keio Plaza. It a short walk from Shinzuku station. It provides free transport to Disneyland Tokyo. It is also have direct Airport connection starting from as early as 5 am.
Reviewed December 26, 2018
6.8
Good
PUTRI from Singapore
Family with young children
Twin Superior Non- Smoking
Stayed 5 nights in December 2018
Nice place near Shinjuku Station”
The hotel is located near Shinjuku station (around 5-min walk). There are many restaurants and cafes nearby. There are also 7-11 and Lawsons, so you don't have to worry. It is also near a big Yodobashi store! Overall the stay is very nice for us
Reviewed January 11, 2019
9.2
Exceptional
Dara from Singapore
Family with teens
Twin Superior Non- Smoking
Stayed 3 nights in January 2019
Great room with 3 beds”
Located in a quiet business district 5 min walk away from the old center, and 10 minutes from the station, this hotel was ideal for me and my 2 teen daughters. Beds were the best in Japan! I found the restaurants to be super expensive so we ate elsewhere which worked better for our interest in seeing Tokyo. Clean, convenient, comfy—can’t ask for more.
Reviewed January 10, 2019
8.8
Excellent
Robertus from Indonesia
Family with teens
Standard Twin
Stayed 1 night in January 2019
Our favorite hotel in Tokyo ”
We have stayed for more than 5 times in the hotel during the past 3 years. We like very much the location, close to many nice restaurants, shopping area and transport hub. Better if you can get the renovated room
Reviewed January 08, 2019
8.4
Excellent
Rahmah from Brunei Darussalam
Family with teens
Standard Double - Smoking
Stayed 3 nights in December 2018
Review”
the Hotel is huge. Place is clean and tidy. Good service. Just a little extra walk from the Shinjuku train station. Exit 30 is the right exit from the station otherwise you have to walk a far distance. Overall safe and recommendable hotel to stay. Price is a little expensive
Reviewed January 05, 2019
9.6
Exceptional
Carol from United States
Family with teens
Triple Superior
Stayed 1 night in December 2018
Very considerate staff”
Multilingual staff, 5 min walk to train station and department stores, limousine buses To and From airport, major meeting point for tours, complimentary shuttle to Disneyland resort. Staff was able to fixed broken bidet and change out the room air filter in a speedy manner. Very quiet location.
Reviewed January 05, 2019
10.0
Exceptional
Angela from Philippines
Family with young children
Plaza Superior South Tower Twin Room - Non-Smoking
Stayed 5 nights in December 2018
Excellent hotel for family made our stay in Tokyo the best”
Easily accessible in the middle of Shinjuku station, hotel is big, and spacious rooms which is hard to find in Tokyo. Smooth checkin, helpful and friendly staff, excellent facilities and amenities, very nice and spacious rooms with view of city., bathroom was also spacious and complete with everything we need and most of all clean. Wifi was fast & reliable, has a free handy/phone for 4G internet use while out in the streets. Breakfast has many choices Western & Japanese buffet which was great and we have no complaints. Everything was great from hotel made our stay in Tokyo very pleasant for a family with a toddler and child. 10/10 will stay again, and suggest this hotel to anyone going to Tokyo. Only suggestion is to lessen the use of plastic bottles on water and soap for environmental purposes.
Reviewed December 19, 2018
9.6
Exceptional
Cara from United States
Couple
Standard Double - Non-Smoking
Stayed 4 nights in December 2018
Great large hotel”
Overall I tend to prefer smaller boutique hotels but this large hotel was great! Staff was helpful and friendly. Room was a good size with great views. There are a ton of restaurants in the hotel and it’s right next to the govt bldg where there is a free observatory floor with amazing views of the city. Perfect location for exploring Shinjuku area and beyond since it’s just a few blocks from the train station. Only con was the crazy wind tunnel you experience right when you walk out. Being there in the winter we dreaded walking out or having to wait there for a taxi/shuttle. Once you get past that block there is no wind at all though! Also, they have a free bus to Disney parks. Only 3 departure and return times though so make sure to book ahead of time. Once we arrived we inquired about switching to a later departure time but it all times were fully booked.
Reviewed December 17, 2018
8.0
Excellent
CHIH from Singapore
Family with young children
Superior Twin Room - Non-Smoking, Newly Renovated
Stayed 10 nights in December 2018
Great location for families with kids”
Newly furnished family room (triple bed) was clean and spacious. Location was very near (less than 10 mins with the speed of a 3 year old girl walking on her own) to Shinjuku JR Station. Will definitely stay again in the future when visiting Tokyo.
Reviewed December 14, 2018
9.2
Exceptional
Shlomo from Japan
Business traveler
Standard Double - Non-Smoking
Stayed 1 night in November 2018
Very nice hotel, service has been improved since the last time I was here. ”
Very nice hotel, service has been improved since the last time I was here. Breakfast is average. should be better for hotel at that price. cheap processed-cheese, could be better... Service is very good ! Renovated rooms are very nice. This is a huge hotel, so when it is very busy, it can be really hard to get good service, fortunately, this was not the case this time. Big selection of restaurants.
Reviewed November 27, 2018
9.6
Exceptional
Benjamin from Australia
Couple
Plaza Superior Room with Twin Bed - Non-Smoking
Stayed 11 nights in October 2018
Excellent ”
We stayed her for 11 nights at the end of our japan trip. Staff attitude was diligent and attentive.,location was excellent and very central. A rather busy hotel with large tour groups and can get busy at reception but plenty of staff to cater for your needs. We were in the main building and our room was large and very comfortable. Well maintained hotel. Will stay here again and highly recommend.
Reviewed November 10, 2018
8.4
Excellent
Stanley from Philippines
Family with young children
Standard Twin Non-Smoking
Stayed 4 nights in October 2018
Excellent”
Big clean room with 3 beds are available. L'Occitane shampoo and soap. Walking distance to Bic Camera and Shinjuku Station. Few meters walk to Odakyu Line from the back entrance. Convenient tour bookings with in-house travel agency. Disney tickets available at hotel. Free shuttle to and from Disney (with prior reservation needed). Airport Limousine from both Haneda and Narita stops directly at the hotel and tickets going back to either are sold at the bell hop. Overall, a very good home base for Tokyo Travel.
Reviewed November 08, 2018
8.0
Excellent
Chloe from Singapore
Family with young children
Deluxe Twin Room - Non-Smoking, Newly Renovated
Stayed 2 nights in October 2018
Unaccomodating staff ”
We stayed for 2 nights here and went to Disneyland for a night. The experience was wonderful and so when we cam back from Disney for another 2 nights stay, we were greeted by this particular unaccomodating staff. I've to highlight that the rest of the staff were very nice but just one. Whatever request we asked, we were rejected with a no nonsense strict reply. (We asked for a late check out of 30mins.) The service was stark in comparison with the rest of the staff that I have to highlight it here. While waiting for our turn to be attended to, we noticed the previous guest was also greeted with the same coldness.
Reviewed October 27, 2018
8.8
Excellent
Chloe from Singapore
Family with young children
Superior Twin Room - Non-Smoking, Newly Renovated
Stayed 2 nights in October 2018
Spacious room (newly renovated)”
We were pleasantly surprised by the size or the room. The toilet looked modernised. Room was clean and very comfortable. Kids love the bathtub. Staff was very helpful and pleasant. The Disney shuttle provided by the hotel saved us much hassle especially we are travelling with kids and luggage for a night stay in Disneyland.
Reviewed October 27, 2018
9.6
Exceptional
Norasate from Thailand
Family with young children
Plaza Superior South Tower King Room - Non-Smoking
Stayed 3 nights in October 2018
Great place to stay in Shijuku”
This 's my 5th time visiting Tokyo and the first time that I stayed with Kaio Plaza Shijuku. The room is spacious comparing to other hotels around this area. The staffs are all friendly and very professional. Only minus is the buffet room is always so crowded and we have to wait in line about 5-10 minute every morning.
Reviewed October 25, 2018
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  • Excellent location
  • Tokyo Metropolitan Government Buildings
  • Tocho Mae Subway Station is within 0.17 km