Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
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8.4
Excellent

"The room is spacious, nice and clean."

Alberto

|

May 9, 2018

Standard Twin Non-Smoking - Room plan Keio Plaza Hotel Tokyo
Standard Twin Non-Smoking - Room plan
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Lobby Keio Plaza Hotel Tokyo
Lobby
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Interior view Keio Plaza Hotel Tokyo
Interior view
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Fitness center Keio Plaza Hotel Tokyo
Fitness center
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See map Keio Plaza Hotel Tokyo
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Excellent
Location
8.9
See all 65 photos Keio Plaza Hotel Tokyo
See all 65 photos
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What guests are saying:
Good location. Good spacious rooms. Subway nearby.
Stanley from Philippines
Family with young children
Nice location very closed to subway station, very clean n spacious room, nice night view from room n nice breakfast
guat from Malaysia
Family with young children
Still a walking distance to the Shinjuku station but it is ok. Room was big.
Sandy from Malaysia
Family with young children
We have been pleased to find a large room in Tokyo with walking distance from busy district, restaurant and transport.
Francois from France
Couple
Good location and friendly staff! Worth the price!
Pannada from Thailand
Group
We enjoyed our stay here. The room was comfortable, great location and amenities. A very good choice for those looking for a good four star hotel.
Arielle from Israel
Couple
good location
MING from Taiwan
Business traveler
Great location, close to train stations. Shops and restaurants at walking distat. Friendly staffs. Clean room. Great room selections, the room (Superior Twin Room-non smoking-newly renovated) we stayed, 3 single beds, enough space for 3 adults.
hsiao from Canada
Family with teens
all is the best on their valued
VEKIT from Thailand
Business traveler
We manage all luggage by ourselves (6 big luggage) when check-in and check-out. Not sure if it’s the hotel’s policy or insufficient staff.
Pati from Thailand
Family with young children

Keio Plaza Hotel Tokyo

Excellent location
- Inside city center
- What's nearby?
Excellent
From 5166 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.7
Recommended by 91% of guests
Value for money7.9
Location rating8.9
Nearest airportHaneda International Airport (HND)
Distance to airport16.9 km
  • 170 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 33 times since yesterday | 38 travelers are looking at this property right now
Premier Grand Deluxe New Club Floor Room with King Bed and Free Lounge Access
Premier Grand Deluxe New Club Floor Room with King Bed and Free Lounge Access
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Grand Deluxe New Club Floor Room with Twin Bed and Free Lounge Access
Premier Grand Deluxe New Club Floor Room with Twin Bed and Free Lounge Access
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Grand New Club Floor Connecting Rooms Suite for 3 People with Free Lounge Access
Premier Grand New Club Floor Connecting Rooms Suite for 3 People with Free Lounge Access
...
  • Room size: 107 m²/1152 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Premier Grand New Club Floor Connecting Suites with Free Lounge Access
Premier Grand New Club Floor Connecting Suites with Free Lounge Access
...
  • Room size: 107 m²/1152 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Premier Grand New Club Floor Suite with King Bed and Free Lounge Access
Premier Grand New Club Floor Suite with King Bed and Free Lounge Access
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Grand New Club Floor Suite with Twin Bed and Free Lounge Access
Premier Grand New Club Floor Suite with Twin Bed and Free Lounge Access
...
  • Room size: 71 m²/764 ft²
  • City view
  • 2 single beds
Enter dates to see prices
New Club Floor "Premier Grand" Connecting Room with free access to Lounge - Non-Smoking
New Club Floor "Premier Grand" Connecting Room with free access to Lounge - Non-Smoking
...
  • Room size: 106 m²/1141 ft²
  • Shower and bathtub
  • 4 single beds
Enter dates to see prices
Premier Grand Superior New Club Floor Room with King Bed and Free Lounge Access
Premier Grand Superior New Club Floor Room with King Bed and Free Lounge Access
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
New Club Floor "Premier Grand" Superior King Room with free access to Lounge
New Club Floor "Premier Grand" Superior King Room with free access to Lounge
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Plaza Luxe Double Room - Non-Smoking
Plaza Luxe Double Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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What people love about the property

  • 10.0
    Exceptional

    "Awesome place to stay."

    Fanny

    |

    March 31, 2018

  • 8.0
    Very good

    "Overall, a pleasant and enjoyable stay."

    Phoebe

    |

    March 23, 2018

  • 10.0
    Exceptional

    "Good hotel with big room"

    SUK Y.

    |

    February 12, 2018

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More about Keio Plaza Hotel Tokyo

More about Keio Plaza Hotel Tokyo

8.8
Excellent

"Good location and great hospitality ."

Heriantio

|

April 2, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"Our kids love this hotel very much."

Amorn

|

April 25, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Please note that the hotel has been built to be earthquake resistant.
Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Real reviews from real guests

Agoda Reviews (5166)Booking.com Reviews (4622)
8.4
/
10
Cleanliness8.7
Facilities8.4
Location8.9
Room comfort and quality8.5
Service8.5
Value for money7.9
Provided by verified guests of Agoda
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All guests (5166)
All room types
Showing 3421 verified guest comments
12345
9.2
Exceptional
Shlomo from Japan
Business traveler
Standard Double - Non-Smoking
Stayed 1 night in November 2018
Very nice hotel, service has been improved since the last time I was here. ”
Very nice hotel, service has been improved since the last time I was here. Breakfast is average. should be better for hotel at that price. cheap processed-cheese, could be better... Service is very good ! Renovated rooms are very nice. This is a huge hotel, so when it is very busy, it can be really hard to get good service, fortunately, this was not the case this time. Big selection of restaurants.
Reviewed November 27, 2018
7.6
Very good
Lai from Singapore
Family with teens
Standard Twin Non-Smoking
Stayed 3 nights in December 2018
Great hotel with amenities ”
The location is well located in the west side of Shinjuku train station. It has direct limousine bus service from airports direct. There are many restaurants around the hotel. Security is an issue as there are no security access to the lift for guests use only. Also, hotel left guests luggage’s outside their hotel room when the rooms are not ready for check in. Overall I would still recommend guests to stay in this hotel due to the proximity location and room cleanliness.
Reviewed December 05, 2018
9.2
Exceptional
Chuan from Singapore
Family with young children
Superior Twin Room - Non-Smoking, Newly Renovated
Stayed 8 nights in November 2018
Good location and convenient ”
The hotel is just beside the metro Odeo line and 15 mins walk from Shinjuku JR station. It has a convenient store just below the hotel that opens from 5am to 2.30am and it has western and jap food for breakfast buffet option. The Disney shuttle bus is also very convenient and saved us a lot of time. The renovated room has plenty of space to place our big luggages unlike this business hotels. The toilet is modern and clean.
Reviewed December 05, 2018
9.6
Exceptional
Benjamin from Australia
Couple
Plaza Superior Room with Twin Bed - Non-Smoking
Stayed 11 nights in October 2018
Excellent ”
We stayed her for 11 nights at the end of our japan trip. Staff attitude was diligent and attentive.,location was excellent and very central. A rather busy hotel with large tour groups and can get busy at reception but plenty of staff to cater for your needs. We were in the main building and our room was large and very comfortable. Well maintained hotel. Will stay here again and highly recommend.
Reviewed November 10, 2018
9.2
Exceptional
Tantri from Indonesia
Family with young children
Premier Grand New Club Floor Connecting Suites with Free Lounge Access
Stayed 3 nights in December 2018
Exceptional”
Internet is a bit slow
Reviewed December 05, 2018
8.4
Excellent
Renee from Singapore
Family with teens
Plaza Superior South Tower Twin Room - Non-Smoking
Stayed 6 nights in November 2018
Great location”
There's already lots of food, shopping and activity options near the hotel. It's also near the train station. It's one of the stops for the airport limousine bus route so getting there is hassle-free. There's a convenience store within the hotel that opens till late and there's also a small phamarcy with a pharmacist who spoke a bit of English. Other than that, food options are aplenty within the hotel, toiletries are well stocked. Standard of housekeeping varies day to day, though.
Reviewed December 01, 2018
8.8
Excellent
Constanza from Australia
Solo traveler
Twin Superior Non- Smoking
Stayed 4 nights in November 2018
Great location”
the hotel is very well located, close to the station in a secured area. walking distance to Shinjuku, shopping areas and restaurants. the only but that I have is that the beds mattresses were to hard, apart from that the hotel is great, I completely recommend it and will be staying there in my next trip to Tokyo.
Reviewed November 25, 2018
4.0
Ka from Hong Kong
Family with young children
Twin Superior Non- Smoking
Stayed 6 nights in November 2018
I don’t recommend this hotel and I won’t come next time.”
Facilities are old and not clean enough. My kids had itchy skin after played in hotel room. I think there may be some bed bugs or carpet was not clean enough. For staff, especially the bell captain at night time, he is not polite and unfriendly when we checked the luminous bus schedule with him. So I think it is unworthy to stay in this hotel and I won’t come next time!
Reviewed December 06, 2018
5.6
Grace from Singapore
Group
Standard Double - Non-Smoking
Stayed 3 nights in November 2018
Alright hotel only”
Bed is not comfy , pillow super flat with no support. Blanket is the worst .Every morning wake up with backache due to the bed. Bathroom very old and service of the counter is bad, no patient and rushing me off before I can finished my sentences. 10 to 15 mins walk away from Shinjuku,might can abit lose.
Reviewed December 05, 2018
8.0
Excellent
Chloe from Singapore
Family with young children
Deluxe Twin Room - Non-Smoking, Newly Renovated
Stayed 2 nights in October 2018
Unaccomodating staff ”
We stayed for 2 nights here and went to Disneyland for a night. The experience was wonderful and so when we cam back from Disney for another 2 nights stay, we were greeted by this particular unaccomodating staff. I've to highlight that the rest of the staff were very nice but just one. Whatever request we asked, we were rejected with a no nonsense strict reply. (We asked for a late check out of 30mins.) The service was stark in comparison with the rest of the staff that I have to highlight it here. While waiting for our turn to be attended to, we noticed the previous guest was also greeted with the same coldness.
Reviewed October 27, 2018
8.8
Excellent
Chloe from Singapore
Family with young children
Superior Twin Room - Non-Smoking, Newly Renovated
Stayed 2 nights in October 2018
Spacious room (newly renovated)”
We were pleasantly surprised by the size or the room. The toilet looked modernised. Room was clean and very comfortable. Kids love the bathtub. Staff was very helpful and pleasant. The Disney shuttle provided by the hotel saved us much hassle especially we are travelling with kids and luggage for a night stay in Disneyland.
Reviewed October 27, 2018
9.6
Exceptional
Norasate from Thailand
Family with young children
Plaza Superior South Tower King Room - Non-Smoking
Stayed 3 nights in October 2018
Great place to stay in Shijuku”
This 's my 5th time visiting Tokyo and the first time that I stayed with Kaio Plaza Shijuku. The room is spacious comparing to other hotels around this area. The staffs are all friendly and very professional. Only minus is the buffet room is always so crowded and we have to wait in line about 5-10 minute every morning.
Reviewed October 25, 2018
9.6
Exceptional
Gail
Family with teens
Twin Superior Non- Smoking
Stayed 4 nights in October 2018
Happy”
We love this hotel. Just wish it was a tad cheaper so we could afford it all the time we come to Tokyo. Got the breakfast coupons for part of our stay. Such a great American/Japanese at the Court dining. Didn't get to try the full Japanese breakfast this trip. Didn't care for the American buffet/American breakfast at Jurin. For the same/similar price the Court dining is definitely a better deal. Although it is a straight shot to walk to the station, this time it was a little tiring for my mom to walk the distance. since she is 90 years. old. Wish they had a shuttle bus like the Hilton and Hyatt does. But it was her preference to stay there this year so no complaints.
Reviewed October 19, 2018
8.4
Excellent
Leng from Singapore
Couple
Twin
Stayed 2 nights in October 2018
best hotel in shinjuku”
we have stayed here several times wout fail. its a huge hotel with many facilities. Room size is huge for Japanese Standard. Staff understands english well, rooms are very clean, great view, very near shinjuku station.
Reviewed October 17, 2018
10.0
Exceptional
Cynthia from United States
Solo traveler
Plaza Luxe Double Room - Non-Smoking
Stayed 4 nights in September 2018
Excellent choice for first time visitor”
Proximity to Shinjuku Station, on-site restaurants, konbini, currency exchange, and on-site services (tours and Airport Limousine bus) make this an outstanding choice for a first-time visitor to Tokyo. Room was large and spotless, and they think of everything, power converter and wide variety of toiletries (which was a blessing, as the airline lost my bag) only added to the experience. Staff is so helpful and friendly. Highly recommend!
Reviewed October 11, 2018
7.6
Very good
Lai from Singapore
Family with teens
Standard Twin Non-Smoking
Stayed 3 nights in December 2018
Good convenient store at hotel lobby”
The convenient store is opened from 5am to 2.30am daily. This allows guests to purchase their essentials at a convenient time and I find this facilities very useful.
Reviewed December 05, 2018
5.6
SOK from Singapore
Family with young children
Twin Superior Non- Smoking
Stayed 2 nights in November 2018
Above average”
The hotel was very old and the WiFi was hopeless. For the value I paid, seriously I expect more from Keio. This is the 3rd time I’m staying there but the standard just cannot make it. The only plus point was the free transport to Disneyland and the only reason for me to visit them again.
Reviewed November 21, 2018
10.0
Exceptional
Sharisa from United States
Family with young children
Standard Double - Smoking
Stayed 4 nights in November 2018
LOVE LOVE LOVE!”
I absolutely LOVED the Keio Plaza. It is in a good location and they are very accommodating to families with young children. They give the children their own little packet that has house slippers, a cute sponge, small hand towel, and children's tooth brushes. None of the other hotels I have stayed at did this (I have been to Japan 10+ times). They staff was very helpful. Now anytime I come back to Tokyo, if I stay in Shinjuku I will definitely stay at the Keio Plaza
Reviewed November 20, 2018
9.2
Exceptional
David from United States
Family with teens
Standard Twin Non-Smoking
Stayed 9 nights in November 2018
Excellent hub for transportation”
Great transportation for Airport Limo pickup/drop-off, Disney Resorts, & Mt Fuji tour. Hotel provided free mobile phone for each room during entire stay. We used the phone everyday and it made our vacation so much easier. I would definitely recommend this hotel just for this one reason.
Reviewed November 18, 2018
8.8
Excellent
Nicandro from Philippines
Family with young children
Plaza Superior South Tower Twin Room - Non-Smoking
Stayed 4 nights in October 2018
Luxurious hotel”
Enjoyed our stay at this hotel, atmosphere was luxurious and very clean. Also liked having a convenience store right at the hotel...
Reviewed November 29, 2018
12345
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  • Excellent location
  • Tokyo Metropolitan Government Buildings
  • Tocho Mae Subway Station is within 0.17 km