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Keio Plaza Hotel
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8.8 Excellent location
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8.8Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Room service [24-hour]

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Nearest essentials

  • Airports
    • 17 km
    • Haneda International Airport (HND)
    • 63 km
    • Narita International Airport (NRT)
  • Bus and rail stations
    • 500 m
    • Nishi Shinjuku Subway Station
    • 550 m
    • Shinjuku Nishiguchi Subway Station
  • Hospital or clinic
    • 1.7 km
    • Yoyogi Hospital
  • Pharmacy
    • 1.5 km
    • Kotobuki Pharmacy
  • Convenience store
    • on site
  • Cash withdrawal
    • on site

More about Keio Plaza Hotel

An overview

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What they offer

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Guest policies

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Some helpful facts

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Announcements

Please note that the hotel has been built to be earthquake resistant.
Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Verified traveler reviews

Agoda Reviews (2999)
Booking.com Reviews (2852)

5.6

Filter by traveler type
Excellent
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.8
Excellent
  • Cleanliness 8.5
  • Facilities 8.4
  • Location 8.8
  • Room comfort and quality 8.5
  • Service 8.2
  • Value for money 7.8
Excellent
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 8.9
  • Room comfort and quality 8.6
  • Service 8.5
  • Value for money 7.8
Excellent
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 8.7
  • Room comfort and quality 8.6
  • Service 8.3
  • Value for money 7.6
Excellent
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.9
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.8
Excellent
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.8
Excellent
  • Cleanliness 8.8
  • Facilities 8.3
  • Location 8.8
  • Room comfort and quality 8.6
  • Service 8.4
  • Value for money 7.9
Provided by verified guests of Agoda
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Room type
  • Plaza Deluxe Room with Twin Bed - Non-Smoking
  • Standard Business Room
  • Premier Twin Room - Non-Smoking
  • Plaza Luxe Double Room - Non-Smoking
  • Standard Twin Non-Smoking
  • Plaza Superior Room with Twin Bed - Non-Smoking
  • Princess Kitty Room - Non-Smoking
  • Kitty Town Room - Non-Smoking
  • Plaza Superior South Tower High Floor Twin Room - Non-Smoking
  • Standard Double - Non-Smoking
  • Standard Twin - Smoking
  • Standard Double - Smoking
  • Plaza Superior Room with Twin Bed - Smoking
  • Plaza Superior South Tower Double Room - Non-Smoking
  • Plaza Deluxe Room with Twin Bed - Smoking
  • Plaza Deluxe Double Room - Non-Smoking
  • Premier King (non-smoking)
  • Plaza Superior Room - Non-Smoking
  • Standard Double Room - Smoking
  • Standard Twin Room - Smoking
  • Plaza Superior Room - Smoking
  • Plaza Standard Room
  • Plaza Standard Double Room - Non-Smoking
  • Plaza Superior South Tower Twin Room - Non-Smoking
  • Twin Superior Smoking
  • Twin Superior Non- Smoking
  • Premier Grand Deluxe New Club Floor Room with King Bed and Free Lounge Access
  • Premier Grand New Club Floor Suite with King Bed and Free Lounge Access
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Showing 2857 verified reviews
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7.6
Rena from Singapore
Family with teens
Twin Superior Non- Smoking
Stayed 3 nights in May 2017
Large Room”
The room size is considered huge. Room is well maintained but the walking distance to the N'EX train station is a little bit far if you are travelling with suitcases.
Reviewed May 22, 2017
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8.8
jonathan from Philippines
Couple
Plaza Superior Room with Twin Bed - Non-Smoking
Stayed 1 night in May 2017
Excellent”
big rooms
Reviewed May 14, 2017
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8.4
AL from Indonesia
Family with teens
Plaza Superior Room with Twin Bed - Non-Smoking
Stayed 3 nights in March 2017
very nice hotel near train station”
the hotel is nice.. room is big for tokyo..although little bit old.. need renovation.. the hotel location is very strategic.. near to train station and easy to find food..
Reviewed May 12, 2017
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8.8
Carolyn from United Kingdom
Couple
Standard Double - Smoking
Stayed 2 nights in April 2017
2 night stay.”
We didn't get given any complimentary bottled water in our room however the bathroom accessories were excellent. Bar prices reasonable for a hotel. Discount vouchers were given towards bar and food. Most Staff spoke broken English. Enough to get by. Would stay again if on kyoto.
Reviewed April 29, 2017
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4.8
Gottfried from Switzerland
Family with teens
Plaza Superior South Tower Twin Room - Non-Smoking
Stayed 3 nights in April 2017
Never again Keio Plaza”
Very unprofessional and hospitality oriented staff. Dirty rooms with stain on the carpet, 1st night we stayed at the south wing, room is renovated but the bathroom NOT! 1980!!! We needed to change to the Main tower, dirty room, we found black long hair on the sofa and in the bed! We complained... but Nothing... never again keio Plaza . Very disappointing
Reviewed April 27, 2017
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5.2
MING from Malaysia
Business traveler
Standard Double - Non-Smoking
Stayed 1 night in April 2017
Above average”
Customer service very poor, too busy and pack in the check in counter. Check in 2pm, not allow to early check in, and check out time by 11am, and late check out by 11.30am, will incurred extra charges. Reception too busy until forgotten to reserve our coach seat to airport, which cause very inconvenient for us. No customer service at all.
Reviewed April 26, 2017
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8.4
Alan from Philippines
Family with young children
Plaza Superior Room - Non-Smoking
Stayed 3 nights in April 2017
So many guests staying, so some little requests are surely not accomodated ”
Always have a line for buffet breakfast even if you start very early.
Reviewed April 20, 2017
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9.6
Ivy from Malaysia
Family with young children
Standard Double - Non-Smoking
Stayed 7 nights in April 2017
Good Location in Shinjuku”
Good location. Only 300 meters from Shinjuku Train station. Lots of restaurants and shops around the hotel. Convenient store located at 2nd floor of the hotel. Bed a bit too hard for my personal liking though.
Reviewed April 19, 2017
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8.4
kenichi from Japan
Business traveler
Standard Double Room - Smoking
Stayed 7 nights in March 2017
As expected”
Unlike normal Japanese hotel, this is a type of luxury hotel with 4 star. No stress and everything fine as expected.
Reviewed April 18, 2017
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4.8
kitpol from Thailand
Business traveler
Plaza Luxe Double Room - Non-Smoking
Stayed 4 nights in April 2017
A lot of traveling people.Waiting in every activity in hotel.I don't like it.”
Not for family trip.
Reviewed April 16, 2017
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