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About this property


Club Floor and Lounge “Premier Grand” will be opening in December 2016. Guests can enjoy meal with the spectacular city view of Tokyo in Club Floor Lounge.

Keio Plaza Hotel is modern, simple, and convenient. It is located in central Tokyo and is 30 minutes from the entrance to the expressway that leads to the main parts of the city and Narita Airport that is 90 kilometers away.

Each room is painted in a soothing shade, providing both comforts and functionalities for guests. All rooms are well-appointed with a satellite TV, Japanese bathrobes, and tea making facilities.

Guests can indulge in some authentic Chinese cuisine or some delightful Japanese dishes at either Nan-En (a Chinese restaurant) or Kagari (a Japanese restaurant). The cleanliness, efficiency, and functionality are the hallmarks of Keio Plaza Hotel. To continue with your reservation at Keio Plaza Hotel, please enter your arrival and departure dates into our secure online form.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage(s)
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • Japanese
  • Korean
  • Russian
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Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.

Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.

Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 3100 JPY
Breakfast Charge (when not included in room rate): 3000 JPY
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 4
Number of Floors: 47
Number of Restaurants: 13
Number of Rooms : 1438
Parking Fee (per day): 1000 JPY
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 1971
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Please note that the hotel has been built to be earthquake resistant.
Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
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Recent customer comments

Filter by traveler type

based on 2550 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5
Sort by

Lim from Singapore
Standard Double - Non-Smoking
Stayed 2 nights in October 2015
Reviewed September 30, 2016

Sandra from Australia
Solo travelers
Superior Twin Non- Smoking
Stayed 5 nights in September 2016
Great location
The staff were helpful, but I was disappointed that the pool was closed even though it was 27 degrees with high humidity. Would have been nice to have a dip!
Reviewed September 29, 2016

Lynda from China
Families with young children
Stayed 3 nights in December 2015
Stayed in December 2015
bigger size room in Tokyo Shinjuku, can see Mt. Fuji from our room.
Reviewed September 28, 2016

Maria from Philippines
Families with young children
Plaza Standard Double Room - Non-Smoking
Stayed 2 nights in September 2016
Big universal rooms, accommodating staff
Booked a double room but since my mom was on a wheelchair, they upgraded us to a universal room, as well as the other room reserved for my sister's family just so our rooms were adjacent. Universal rooms were very spacious and the best wheel chair accessible room we've booked in all the countries and cities we've been to. Rooms look a bit dated but the facilities were great for a disabled from bed to sofa to bathroom. Staff was very accommodating as we had to change our booking dates and number of adults mutliple times. Location is just okay. Close to a number of restaurants but a 10 to 15min walk to the malls and street shops which are mostly on the other side of the station.
Reviewed September 27, 2016

Wai from Hong Kong
Plaza Superior Room on Higher Floor in South Wing - Non-Smoking
Stayed 2 nights in September 2016
Service is excellent. Location is convenient. Value for money. Will stay here again next time.
The lady staff of Customer Relations was very helpful. She helped me solve two urgent and important matters when I checked in.
Reviewed September 22, 2016

Yuet from Singapore
Standard Twin - Smoking
Stayed 3 nights in September 2016
Good location
Hotel is near to the linkway towards shinjuku station West entrance. Close to malls such as keio plaza, odaku and the newly opened Mylord. Hotel is also one of the pickup points for limousine bus to and from airports. If you want to join a day or half day tour, can also visit the sun rise agency of which a branch is located at hotel lobby floor. The only complaint is that I have to pay an extra 200 yen per day for the hotel tax which is on top of the booking fees.
Reviewed September 20, 2016

Mai from Qatar
Families with young children
Superior Non-Smoking
Stayed 4 nights in September 2016
Keio Plaza
Pros, nice facility, close to a major subway station Shinjku. The duty manager forgot the name was extremely helpful, he assisted us with train tickets, tour trips, although it is not his job. Nice restaurants Cons, money
Reviewed September 19, 2016

LEONG from Singapore
Families with older children
Standard Twin Non-Smoking
Stayed 2 nights in September 2016
Reviewed September 19, 2016

Temmy from Indonesia
Standard Double - Non-Smoking
Stayed 2 nights in March 2016
Nice ambience
Nice place at Shinjuku Tokyo, good services, clean hotel and can speak Bahasa. Very unexpected for me.
Reviewed September 19, 2016

Haji from Brunei Darussalam
Families with young children
Standard Twin Non-Smoking
Stayed 4 nights in September 2016
strategic place
nice hotel, very near to shopping and subway train. The only complain is the swimming pool is not open during my stay, my children is excited to see the pool but it do not open.
Reviewed September 15, 2016


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