Verified traveler reviews

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Excellent



based on 2547 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.7
  • Food and dining 7.5
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Boon from Malaysia
Couples
Superior Double Non-Smoking
Stayed 4 nights in April 2016
Mr ong boon leng
Staff no goog service
Reviewed April 30, 2016

Gayle from United States
Business travelers
Standard Twin Non-Smoking
Stayed 4 nights in April 2016
Great location, great facilities.
Not a budget hotel but very large rooms (for Tokyo) and all of Shinjuku on your doorstep.
Reviewed April 29, 2016

sucy from Indonesia
Families with older children
Superior South
Stayed one night in April 2016
Great location, clean n comfy
Staffs r great, would come back again
Reviewed April 28, 2016

Pui from Singapore
Couples
Premier King (non-smoking)
Stayed 4 nights in April 2016
Spacious room, good service
Room is spacious, L'occitane toiletries were a plus. Located within 3 mins' walking distance to Tochomae station on the Toei Oedo line, and 1 stop away from the busy Shinjuku interchange station.
Reviewed April 28, 2016

utami from France
Couples
Standard Double - Non-Smoking
Stayed one night in February 2016
a feel for old Tokyo in her glory years
It was the perfect location to start the marathon!
Reviewed April 27, 2016

Martha from Philippines
Families with older children
Standard Twin Non-Smoking
Stayed 3 nights in April 2016
Nice hotel
Rioms were clean. Location is close to nalls and restaurants.
Reviewed April 26, 2016

kwanchai from Thailand
Couples
Standard Double - Non-Smoking
Stayed one night in January 2016
Nice
Standard hotel
Reviewed April 26, 2016

Irawan from Indonesia
Families with young children
Plaza Superior Room - Non-Smoking
Stayed 4 nights in March 2016
Good hotel
Good hotel with complimentary shuttle to Disney Resort. The room was renovated but the bathroom showed its age.
Reviewed April 25, 2016

Chosen from Hong Kong
Solo travelers
Plaza Luxe Double Room - Non-Smoking
Stayed 3 nights in April 2016
Could be better
Japan has always been renowned for its excellent service which I appreciate very much and impressed me a lot. This impression was almost ruined by the staff at the check-in counter (unfortunately forgot her name!). She was rude, unhelpful and with a poker face, no smile at all! Fortunately the rest of the staff team was courteous as usual.
Reviewed April 25, 2016

Dennis from Philippines
Families with young children
Premier King (non-smoking)
Stayed 3 nights in April 2016
very nice
Hotel.. good location
Reviewed April 23, 2016


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