Verified traveler reviews

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Excellent



based on 2551 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5
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Tan from Malaysia
Family with young children
Stayed 4 nights in March 2016
Excellent location, staff and restaurent
This is my first stay at Tokyo, Shinjuku. I am blessed that I am staying at this hotel for my 4 nights stay. The hotel got the bus shuttle to Tokyo Disneyland, however you need to book early subject to availability. If not I may suggest just taking JR Train which is convenient and good riding experience with fair price. The hotel got convenient shop and plenty choices of restaurant. If you like jogging, I strongly recommend you to have a good jogging session around the hotel and Shinjuku. It is an amazing experience. Cheers for Keio Plaza Hotel and I wish I will come back again soon. Thank You
Reviewed March 21, 2016

Lin from Singapore
Business traveler
Standard Twin Non-Smoking
Stayed 3 nights in March 2016
Impressive
The location, the service and the atmosphere all impressive.
As usual, very pleasant, convenient to most places and there is airport limo bus pick up.
Reviewed March 20, 2016

abby from Malaysia
Solo traveler
Standard Double - Non-Smoking
Stayed 1 night in March 2016
Bad service old rooms even though renovated
Check in www extremely slow. Upgraded room to new wings but everything feels old. Not coming back
Reviewed March 19, 2016

Porjai from Thailand
Family with young children
Stayed 2 nights in March 2016
good location
good location
Reviewed March 17, 2016

Porjai from Thailand
Family with young children
Superior Twin Non- Smoking
Stayed 2 nights in March 2016
good location
good location
Reviewed March 17, 2016

Aaron from Singapore
Family with young children
Standard Twin Non-Smoking
Stayed 4 nights in March 2016
Location
Location location location
Hotel location is good.... however is on the pricey side.... overall stay pleasent....
Reviewed March 16, 2016

TAE from South Korea
Business traveler
Standard Double - Non-Smoking
Stayed 2 nights in March 2016
Good excellent
Same as before. 5 dtar hotel is collect.
Is it excellent. But they have so much wedding ceremony, so little bit cloud.
Reviewed March 16, 2016

Suphateera from Thailand
Family with young children
Premier King (non-smoking)
Stayed 3 nights in March 2016
Nice staff, good location
Nice staff, good location
Reviewed March 14, 2016

farah from Indonesia
Business traveler
Standard Twin Non-Smoking
Stayed 1 night in March 2016
Hotel with good facilities
Comfort room, good restaurant, good facilities
The hotel lobby is huge and have 2 front door . For newbie in tokyo stay in this hotel is very helpfull, they have direct access bus to gotemba , city tour , free shuttle to tokyo disney resort , airport limosine , just have relax seat in the lobby and the bus is coming . I am going to stay here again if i come to tokyo again. And the restaurant is have more choice . Especially japaneese restaurant. Breakfast set menu is great .
Reviewed March 13, 2016

Yee from Hong Kong
Group
Standard Twin Non-Smoking
Stayed 2 nights in March 2016
good
good
good
Reviewed March 10, 2016


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