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Excellent



based on 2551 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5
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Ramesh from Singapore
Business traveler
Standard Double - Smoking
Stayed 3 nights in December 2015
Convenient location to Shinjuku: Thats Keio Plaza
It is walking distance to Shinjuku station. It has a a lot of food establishments around it as well as a market area with the best Ikura(Salmon eggs) you can get. Its worth exploring the hotel surroundings to have an opportunity to learn about the area as well as to experience local shopping and cuisine.
Reviewed March 08, 2016

Pinondang from Indonesia
Business traveler
Deluxe Twin - Smoking
Stayed 3 nights in February 2016
Good breakfast and location
Breakfast is good and has 4 choices restaurant, convinient and close to shinjuku train station.
Reviewed March 08, 2016

Pinondang from Indonesia
Business traveler
Plaza Deluxe
Stayed 3 nights in February 2016
Good for breakfast and good location
Breakfast is very good and location convinient and close to shinjuku train station
Reviewed March 08, 2016

Sunce from Indonesia
Solo traveler
Standard Twin Non-Smoking
Stayed 3 nights in March 2016
No good staff. Not helpfull
Was rejected
Reviewed March 05, 2016

Hargewan from Canada
Couple
Standard Double - Non-Smoking
Stayed 2 nights in February 2016
Ventilation
10 minute walk from Shinjuku Station (can be tiring if you have large luggage). Breakfast at Jurin was tasty but overpriced. Fantastic views however, the room and bathroom has absolutely no ventilation system. The bathroom gets extremely steamy and hot while taking a shower and the window in the bedroom fogs up, blocking the beautiful view of Tokyo. What is the point in paying for a spectacular view when it just gets fogged up? Extremely frustrating!
Reviewed March 03, 2016

Russell from United States
Couple
Stayed 1 night in February 2016
Great location
Location, staff, price
The room was roomy, clean and nice. However, we could hear people walking above us all night. Great location, great price for parking, and the staff was wonderful.
Reviewed February 29, 2016

carolyn from France
Business traveler
Standard Double - Non-Smoking
Stayed 3 nights in February 2016
Great stay-good for business
Winter stay, very cold, room is very confortable, spacious, close to shibuyu, 5 min walk from shinjuku station, and to parks for running. Great stay, pity the pool is outside,
Reviewed February 28, 2016

William from Australia
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in February 2016
Great location but needs a facelift.
The location suited me perfectly but the room let the experience down. It was very tired and I felt like I had stepped back in to the 1980's. I had a friend staying in the other tower who had a renovated room which was a thousand times better. It is a shame that they are not all to that standard but the hope is that they are in the process of renovating.
Reviewed February 28, 2016

Wacharaporn from Thailand
Couple
Superior Twin Smoking
Stayed 2 nights in February 2016
Best location, Great room ,and friendly staff
Location, friendly staff, big room
We stayed at deluxe room 2 nights, the room is big and nice. The hotel is located near 2 subways "Tochomae" , and "Shinjuku" walked 5 minutes to west of shinjuku. And it is close to high way bus station (easy to go to another city like kawaguchiko). There are many restaurants, shopping malls in that area. The staffs are welling to help. They also help us arrange the Yumoto service (send baggage hotel to another hotel). The hotel has Airport limousine bus 3000 yen. From narita. and the best is the convinence store in the hotel. We can buy snack and beer at night.
Reviewed February 27, 2016

Sureerat from Thailand
Couple
Princess Kitty Room - Non-Smoking
Stayed 1 night in February 2016
Very good
ห้องคิตตี้น่ารักมาก
Reviewed February 24, 2016


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