Recent customer comments

Filter by traveler type
Excellent



based on 2544 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.5
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Fanny from Indonesia
Family with young children
Superior Twin Non- Smoking
Stayed one night in July 2015
Hotel with good location in Shinjuku
This hotel have complete facilities, good location & comfortable room.
Reviewed July 23, 2015

KHIM from Malaysia
Family with young children
Stayed 4 nights in July 2015
one stop hotel, it has everything.
nice room, great location,n conenient
value for money, full satisfaction.
Reviewed July 22, 2015

Wai from China
Family with young children
Stayed one night in July 2015
Thanks for the hospitality!
Services, Location
I am really impressed to their services. I lost my tablet on the shuttle bus heading to airport . They are so kind and assist me to contact the lost and found center. My tablet is coming.
Reviewed July 21, 2015

amirudin from Indonesia
Family with older children
Standard Twin Non-Smoking
Stayed one night in July 2015
Good location.. Very strategic
Good location , good service and near to everywhere
Very pleasant . As we always stay here when we come to tokyo because its very easy to go shop ., looking for some food or go anywhere :)
Reviewed July 21, 2015

Raymond from United States
Solo traveler
Plaza Luxe Double Room - Non-Smoking
Stayed 3 nights in July 2015
Great Hotel in a Great Area
Room, Service, Location
This it truly the best place to stay in Shinjuku if you are looking for quality location and price.
Reviewed July 20, 2015

Pahl from Malaysia
Group
Superior Twin Non- Smoking
Stayed 6 nights in July 2015
A must-stay!
The service, cleanliness, and location
It was absolutely wonderful! The next time I visit Tokyo, I hope to sty there again(:
Reviewed July 16, 2015

Surakan from Thailand
Family with young children
Superior Non-Smoking
Stayed 2 nights in July 2015
Good for Disneyland traveller
Airport limousine bus stop, Disney resort shuttle bus, close to Shinjuku shopping area
Reviewed July 12, 2015

PEI from Taiwan
Family with older children
Superior Twin Non- Smoking
Stayed 5 nights in February 2015
Excellent reception and rooms
warming welcomed staffs and well maintained rooms
Reviewed July 12, 2015

Wai from Malaysia
Family with young children
Superior Twin Non- Smoking
Stayed 6 nights in July 2015
Great location
Clean, convenient and helpful staff
Reviewed July 11, 2015

WEN from Taiwan
Family with young children
Stayed 4 nights in July 2015
Very good.next time it is still my first choice
Clean & more bigger romm
Very good.next time it is still my first choice
Reviewed July 09, 2015


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