Recent customer comments

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Excellent



based on 2548 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.7
  • Food and dining 7.5
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Cindy from Australia
Couple
Plaza Deluxe
Stayed 1 night in July 2016
holiday
good
Reviewed July 20, 2016

Qian from China
Family with young children
Standard King Bed
Stayed 3 nights in September 2015
Decent hotel
The room was quite small ... but I guess that's typical of hotel rooms in Tokyo. The hotel was quite accessible from the subway ... however, we took a detour as we were quite confused the first time round.
Reviewed July 20, 2016

JingXiong from China
Couple
Standard Double - Non-Smoking
Stayed 2 nights in July 2016
All about Location!
The hotel is located at the heart of Shinjuku, short proximity walk to shopping mall, restaurants and train station. Most of staff speak fluent English and they are really helpful! In addition, there are airport shuffle buses go directly to this hotel, which is very convenient.
Reviewed July 18, 2016

KEVIN from Indonesia
Family with young children
Superior South
Stayed 6 nights in July 2016
Nice hotel
Hotel was nice but we must pay for pool
Reviewed July 15, 2016

kee from Malaysia
Couple
Plaza Premier King Room with free access to Lounge - Non-Smoking
Stayed 5 nights in July 2016
Enjoyable trip to stay at this hotel
Feel convenient with the location of these hotel, near subway & happening area
Reviewed July 13, 2016

Lan from China
Family with young children
Superior Twin Non- Smoking
Stayed 6 nights in July 2016
Great location
Close to shops station and very convenient
Reviewed July 13, 2016

Anong from Thailand
Family with young children
Superior Twin Non- Smoking
Stayed 3 nights in May 2016
Good location
The restaurants are excellent
Reviewed July 09, 2016

Sandy from Canada
Family with older children
Standard Double - Non-Smoking
Stayed 3 nights in June 2016
Great stay
Loved being here, everything and everyone were fantastic! Location was very central!
Reviewed July 09, 2016

Theodore from United States
Family with older children
Superior Twin Non- Smoking
Stayed 6 nights in June 2016
Vacation
Vacation
Reviewed July 06, 2016

tay from Indonesia
Couple
Premier King (non-smoking)
Stayed 3 nights in June 2016
Mrs
Very pleasant stay
Reviewed July 05, 2016


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