Recent customer comments

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Excellent



based on 2544 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.7
  • Food and dining 7.5
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Antholyn from Philippines
Families with older children
Superior Twin Non- Smoking
Stayed 5 nights in June 2016
nice hotel
nice rooms!! huge!
Reviewed July 03, 2016

Yvonne from Hong Kong
Families with older children
Standard Double - Non-Smoking
Stayed 5 nights in June 2016
Good accessibility
Overall is satisfactiry
Reviewed July 02, 2016

Lin from Singapore
Couples
Superior Double Non-Smoking
Stayed 3 nights in June 2016
Good location
Good location with direct bus from narita airport
Reviewed June 30, 2016

Silvy from Indonesia
Families with young children
Standard Twin Non-Smoking
Stayed 7 nights in June 2016
Nice hotel
The staff are friendly, helpful and willing to give clear explanation for sth we dont know.
Reviewed June 30, 2016

Cassandra from Singapore
Families with young children
Superior South
Stayed 7 nights in June 2016
Satisfied stay
The hotel stay was overall satisfactory. Located at the bustling shinjuku, it was very near to the eateries, shops and train station. The free shuttle service to Disneyland is a plus point. Room area are considered spacious given that hotel rooms in Tokyo are fairly small. However, they charged 20yen additionally per night and ard SGD120 equiv for 2-hr extension to checkout time. Find this not reasonable. Not sure if this is a common practice in Japan though.
Reviewed June 29, 2016

Fenny from Indonesia
Families with young children
Premier Twin (non-smoking)
Stayed 4 nights in June 2016
The second room is perfect
This time I booked 2 rooms unlike the other room this room is perfect. Spacious room all the children enjoy the stay.
Reviewed June 26, 2016

Fenny from Indonesia
Families with young children
Premier Twin (non-smoking)
Stayed 4 nights in June 2016
Everything is good
This time I'm a bit disappointed... Actually it's my third time but this time... The room and the pillow smells no good. Besides that everything is good
Reviewed June 26, 2016

Prasit from Thailand
Groups
Superior Double Non-Smoking
Stayed 7 nights in April 2016
Good location hotel
The hotel is located in good location. The room is clean and not too small.
Reviewed June 23, 2016

Angelie from Philippines
Families with older children
Superior Twin Non- Smoking
Stayed one night in February 2016
Great location
Moderate room size, great breakfast and good for daily tours.
Reviewed June 22, 2016

Angelie from Philippines
Families with older children
Standard Double - Non-Smoking
Stayed one night in February 2016
Accessible
Free shuttle to disney is a big plus.
Reviewed June 22, 2016


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