Verified traveler reviews

Filter by traveler type
Excellent



based on 2544 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.7
  • Food and dining 7.5
Sort by

KAI from Hong Kong
Couple
Standard Double - Non-Smoking
Stayed 2 nights in May 2016
Good service, but wifi speed is not up to standard
Nice location and staff are friendly and helpful!
Reviewed May 24, 2016
Did you find this review helpful?

Fan from Singapore
Couple
Princess Kitty Room - Non-Smoking
Stayed one night in May 2016
Great location and cute room
Hello Kitty Princess Room definitely worth a try
Reviewed May 24, 2016
Did you find this review helpful?

Sakhon from Thailand
Couple
Superior Double Non-Smoking
Stayed 4 nights in May 2016
Keio Plaza Hotel Shinjuku
Good Service and comfortable.
Reviewed May 24, 2016
Did you find this review helpful?

George from Hong Kong
Group
Standard Twin Non-Smoking
Stayed 2 nights in May 2016
Quite good and unexpected
location is good, room size is big another for two person. Room is quite clean. Most convenience service is, they have Limosine bus service to airport. I will come again.
Reviewed May 23, 2016
Did you find this review helpful?

Hadi from Indonesia
Business traveler
Plaza Superior Room - Smoking
Stayed 4 nights in May 2016
Good hotel
Best service
Reviewed May 21, 2016
Did you find this review helpful?

Lee from Malaysia
Solo traveler
Superior Double Non-Smoking
Stayed one night in May 2016
Comments
Overall is good, value for money
Reviewed May 21, 2016
Did you find this review helpful?

PRASIRT from Thailand
Group
Superior Non-Smoking
Stayed 3 nights in May 2016
Great Hotel
Location is best. Room and facility are great. All services are fine but housekeeping. I stayed at Keio Plaza for several times during past few years. But this time the house keeping doesn't meet usual standard. Hope it will be the same soon.
Reviewed May 20, 2016
Did you find this review helpful?

Ka from Hong Kong
Couple
Plaza Luxe Double Room - Non-Smoking
Stayed 3 nights in May 2016
Good Hotel, but a bit expensive
Overall is good, a bit bigger than ither tokyo hotel, however a bit expensive
Reviewed May 19, 2016
Did you find this review helpful?

Mitchell from United States
Couple
Plaza Luxe Double Room - Non-Smoking
Stayed 6 nights in May 2016
Excellent stay
Excellently situated in Shinjuku, walking distance from Shinjuku Stadium and red light district, this hotel was a great place for our first Tokyo visit. Convenient for shuttle bus from either airport as it drops off right at the hotel. Staff was perfect - spoke great English, gave wonderful recommendations. Not cheap, but worth the splurge. If you book, go for the Luxembourg lounge option which offers non-alcoholic refreshments in the day & beer and wine at night with awesome 34th floor view of skytree. Also ask for fuji view when you book. It's often cloudy but we had one clear marvellous day with that majestic view. Bonus - a lot of tours originate here so another convenience.
Reviewed May 18, 2016
Did you find this review helpful?

Jacqueline from Hong Kong
Couple
Standard Twin Non-Smoking
Stayed 3 nights in May 2015
Very convenient location, nice hotel
The location is good, staff are nice and the room is good too, not too small! Will recommend others to stay!
Reviewed May 14, 2016
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: