Book Now: Kemena Plaza Hotel

Very good
From 187 reviewsSee what guests said
7.0
/
10
Recommended by 90% of guests

Real reviews from real guests

Agoda Reviews (187)Booking.com Reviews (35)
7.0
/
10
Very good
From 187 reviews
Cleanliness6.8
Facilities7.1
Location7.6
Room comfort and quality6.1
Service7.2
Value for money7.0
Provided by verified guests of Agoda
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All guests (187)
All room types
Showing 103 verified guest comments
6.4
Good
Mohamad from Malaysia
Family with young children
Deluxe Twin Bed
Stayed 2 nights in July 2016
Good location for Bintulu”
Overall, for the offered price, the stay was ok. No major issues. The physical look of the room was reconditioned but the work was not really immaculate and created mixed feeling about the room. Slight issue with cleanliness especially the cups and glasses, improvement needed.
Reviewed August 04, 2016
9.6
Exceptional
Nancy from Malaysia
Group
Deluxe Twin Bed
Stayed 1 night in July 2016
Overall nice place to stay.”
The aircon not cool enough, the management change room for us. We enjoy the facilities. Will come and stay again.
Reviewed July 14, 2016
10.0
Exceptional
Nancy from Malaysia
Couple
Deluxe Queen Bed
Stayed 1 night in July 2016
Value for money”
Enjoy the facilities. Staff friendly
Reviewed July 05, 2016
7.6
Very good
Mohd from Malaysia
Couple
Deluxe Queen Bed
Stayed 1 night in June 2016
The room smell really make me uncomfortable”
Old hotel room smells..Plus the window curtain should be more thick and dark cause on the a.m its too bright in the room even after close the curtain still too bright in the room
Reviewed June 23, 2016
8.0
Excellent
SIM from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in June 2016
Good location, big room and comfortable bed ”
Strategic location, located in the town center. Very spacious room with reasonably clean and comfortable bed. Near to Pasar Tamu (approximately 10-15 minutes walking distance) and surrounded by food outlets.
Reviewed June 10, 2016
3.6
HJ from Brunei Darussalam
Family with teens
Executive Room
Stayed 2 nights in March 2016
old hotel need a lot of improvement.”
Hotel is very old,toilet,room,bed sheet,pillow very dusty and feel itchy.aircon not good and WiFi signal very poor. Overall need renovation and improvement.
Reviewed March 25, 2016
6.4
Good
HO from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in February 2016
okok”
okok
Reviewed March 13, 2016
6.0
awangku from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in December 2015
In everage rate... nothing amazing for this hotel.”
Town area.. average rated.. clean
Nothing amazing with this hotel.. not for next visit
Reviewed December 27, 2015
7.7
Very good
Mok from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in December 2015
Decent Stay”
ambiance, location and transportation
Excellent
Reviewed December 15, 2015
6.3
Good
George from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 2 nights in November 2015
No comment”
Quite clean
Overall satisfy
Reviewed November 24, 2015
6.3
Good
Salinawati from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 6 nights in March 2015
the best hotel in town”
not so bad
the best hotel in town
Reviewed November 06, 2015
5.0
Ting from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in October 2015
Not worth the price. Hotel needs a revamp.”
Location, parking and staff
Poor impression. Toilets are not clean, the furniture are ancient, the walls are peeling off. The aircon is noisy.
Reviewed October 23, 2015
7.7
Very good
chee from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in October 2015
Overall good”
central area. easy access to eateries and convenient store
Overall not bad
Reviewed October 23, 2015
6.7
Good
Abdul from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in August 2015
Location ”
The location and value for the money
Always stay this hotel if my first choice fully book.
Reviewed October 16, 2015
6.7
Good
Abdul from Malaysia
Business traveler
Executive Room
Stayed 1 night in September 2015
Best location in the city”
The location, comfort and big rooms
will stay at this hotel every there is Job here.
Reviewed September 15, 2015
9.7
Exceptional
Nur from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in February 2015
good”
staff very friendly, the room so big..
will come back again
Reviewed August 02, 2015
8.7
Excellent
HOCK from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in July 2015
A Hotel Just Like Home”
friendly reception, staff very courteous, room is clean & comfortable, easy access within Bintulu City Centre.
So far so good !!!
Reviewed July 12, 2015
4.0
Syed from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in June 2015
Old hotel with lack of quality control. ”
Location
Just need a place to sleep. Never had a pleasant stay even after counless stay here.
Reviewed June 13, 2015
4.0
aniza from Malaysia
Family with young children
Deluxe Twin Bed
Stayed 2 nights in April 2015
Very disaapointed”
Easy check in and easy check out
the hotel can only be rated as a 2 star. The aircond is leaking. The water tap is yellow. The bathroom door have no lock. No maintenance at all
Reviewed April 14, 2015
6.0
Winnie from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 6 nights in December 2014
An OK Hotel”
Location, location, location
Just an average OK hotel, no surprises.
Reviewed February 18, 2015
6.0
AHMAD from Malaysia
Family with young children
Deluxe Queen Bed
Stayed 1 night in February 2015
old room,smell of cigarette ,just for one night.”
location.
Boleh la untuk tidor.
Reviewed February 13, 2015
8.0
Excellent
Amanda from Malaysia
Couple
Deluxe Twin Bed
Stayed 1 night in December 2014
Pleasant stay”
In the heart of the city
Just like all of the reviews that I have read previously about this hotel, they still have renovation going on. Anyway, I'm happy with the room that they gave me. It's clean and look exactly like the one in the picture. The check-in process was fast and smooth.
Reviewed December 31, 2014
6.3
Good
Amri from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in December 2014
Stay where it is convenient”
Location, price and familiarity
Even though the hotel was refurbished, it could improve a bit more with regards to the final touch and details when it comes to the room, wardrobe, toilet fixtures etc.
Reviewed December 18, 2014
6.0
CHEE from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 2 nights in July 2014
Average only.....”
Location only
Stay in this hotel is because of location only.....
Reviewed October 30, 2014
7.0
Very good
NGUYEN from Vietnam
Business traveler
Deluxe Queen Bed
Stayed 4 nights in October 2014
big room.location.bath room”
big room.location.bath room
big room.great location.nice bath room Happy but room is old and smelly
Reviewed October 29, 2014
7.3
Very good
NGUYEN from Vietnam
Business traveler
Deluxe Twin Bed
Stayed 14 nights in March 2014
so so”
Very big room but old and smelly. wifi is very weak
y big room but old and smelly. wifi is very weak
Reviewed October 28, 2014
6.3
Good
Kong from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in October 2014
My Stay At Kemena”
Convenience I suppose and not much else
It was an ok stay
Reviewed October 17, 2014
3.3
eric from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in October 2014
it was horrible”
no at all
Reviewed October 09, 2014
7.3
Very good
Chai from Malaysia
Couple
Deluxe Queen Bed
Stayed 1 night in October 2014
amazing”
near mall, easy to find food
nice
Reviewed October 07, 2014
2.0
Marianna from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in October 2014
the worst hotel i've stayed ”
The hotel is dingy, dirty. The sink and basin has mold. the towels are black and there are a lot of sound at night. ( water / plumbing pipes from the toilet ).
Reviewed October 07, 2014
6.0
Timothy from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in October 2014
OK”
location
Room very old and noisy, should upgrade and change to a different kind of air conditioner
Reviewed October 05, 2014
6.0
Joseph from Malaysia
Group
Deluxe Queen Bed
Stayed 1 night in September 2014
Didn't manage to stay ”
Didn't manage to stay
Didn't manage to stay. Looking forward to stay there next time because the previous trip was cancelled due to unavoidable reasons.
Reviewed October 03, 2014
6.0
Ling from Malaysia
Business traveler
Deluxe Twin Bed
Stayed 1 night in September 2014
Reasonable hotel”
clean, staff, location
Just a night in this hotel. Feel all right.
Reviewed September 24, 2014
6.3
Good
Ling from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in September 2014
Standard”
Clean,comfortable,nice
is a standard hotel for a night stay only.
Reviewed September 24, 2014
6.0
chee from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in June 2014
Poor service”
Nothing
When check into my room, it's not tidied up yet. The previous guest's belongings it still in the room. I asked the reception to faster tidy room but i need to wait for 2 hours!
Reviewed September 09, 2014
6.0
Nor from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 2 nights in August 2014
Noisy due to major renovation”
Noisy and dusty
Reviewed September 08, 2014
7.3
Very good
Abdul from Malaysia
Business traveler
Executive Room
Stayed 1 night in August 2014
Hotel under renovation”
Location and value of money
The new room much better. Unable to rest at day time a lot of noisy work in progress.
Reviewed August 15, 2014
6.7
Good
HWA from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in August 2014
Great hotel, value for money”
Convenient location
Stayed for one night for business meeting. The hotel is undergoing major renovation works now, hence the unbearable noise. Lift is very slow and breakfast need major improvement. Wifi speed is crappy and require constant log-in. Overall my stay is rather pleasant, staff is helpful. Room is clean, large and the air-conditioner is superb. Most likely will stay in this hotel for my next business trip to Bintulu.
Reviewed August 15, 2014
7.0
Very good
sie from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in July 2014
Average”
friendly staff, newly retnovated, located at the center of town
Average overall.
Reviewed July 22, 2014
6.0
Ling from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 2 nights in July 2014
nice place”
clean
Reviewed July 20, 2014
6.0
Beng from Singapore
Business traveler
Deluxe Twin Bed
Stayed 1 night in July 2014
Could have been Better”
Location, Big Room but Really Need Renovation
The location is in the old part of town... facilities are somewhat worn down and not for more than a night stay...
Reviewed July 11, 2014
5.7
TAKASHI from Japan
Business traveler
Deluxe Queen Bed
Stayed 2 nights in June 2014
good location”
location, staff
location and staff are good but room is very poor, not clean and very noisy.
Reviewed July 09, 2014
4.3
Alvin from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in December 2013
freaky hotel, dark, wet, not enough lighting”
located in the city
arrive at night the hotel was pretty dark and freaky
Reviewed July 08, 2014
5.0
YK from Malaysia
Solo traveler
Deluxe Queen Bed
Stayed 1 night in June 2014
Below expectation”
comfortable bed, clean shower, fast check-in and check-out
Had to swap rooms twice, 1st time was due to being assigned to a room with 2 single beds. The booking was made for a room with a queen bed. After getting to the room, had to request for another room change, this time was due to broken wardrobe door and malfunctioning TV and power socket. Mini bar was also not working. Additionally, this was a smoking room, a nonsmoking room was requested in the booking. There was also disruption of hot water supply, which was communicated via a notice at the counter and in the room. Overall, the room was OK, would be good if regular maintenance is done and the staff was more attentive to the details of the reservation. Some knowledge of the surrounding area would be good too, as when asked for some recommendations, they were at a loss to explain. It is below expectations as the hotel was rated 6+, having to change rooms so many times is not a pleasant experience especially when you just want to check in and crash.
Reviewed June 16, 2014
6.3
Good
Ling from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 1 night in June 2014
Not quite up to expectation.”
The Coffee house looks pleasant and served nice Capacinno coffee. Room air con is working fine and cooling. Bath room looking refreshing as recently renovated.
The hotel is under renovation with scaffolding all over the hotel exterior. Internet wifi not working despite lock in ID & password given at the reception counter. Saw a 4 to 5 inches hole on the ceiling of the shower and not too sure whether it was damaged by rats. Wardrobe and dressing table are very old and need to be replaced or refurbished. Do not provide tissue paper in the room other than toilet roll paper.
Reviewed June 13, 2014
6.0
WENGFATT from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 7 nights in June 2014
Dusty, Noisy A/C, Bulbs Not Working, Slow Network”
Near to nightlife area
Reviewed June 12, 2014
6.0
Chong from Malaysia
Business traveler
Executive Room
Stayed 1 night in June 2014
Average”
None
Average, hotel under renovation but not being notified in Agoda
Reviewed June 11, 2014
7.0
Very good
Jason from Australia
Family with young children
Deluxe Queen Bed
Stayed 1 night in May 2014
Brief but value for money”
Location, English speakers and near the main part of town.
A short stay but considering the value for money, it was worth it.
Reviewed June 02, 2014
8.0
Excellent
Suhaizah from Malaysia
Business traveler
Deluxe Queen Bed
Stayed 2 nights in April 2014
Comfortable”
Cozy, spacious, good service
Everything goes smoothly
Reviewed May 28, 2014
4.3
TEK from Malaysia
Couple
Deluxe Queen Bed
Stayed 1 night in May 2014
so so!!!”
The air conditioning is cold enough and enjoy a lot when sleep.
We attended our friend's wedding dinner held in Kemena Plaza Hotel. We have a bad experienced on the accommodation. The hotel was under renovation and we totally cannot rest on the day time. Additional, the hotel toilet is not up to the hotel standard (dirty in the toilet bowl).
Reviewed May 05, 2014