Excellent 8.3
Based on 91 reviews

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based on 91 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 7.8
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.8
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Cem from Turkey
Business travelers
Deluxe Business Suite
Stayed 1 night in March 2016
bad hotel smell
hotel was old
Reviewed March 16, 2016

Julia from Australia
Families with older children
Classic Room
Stayed 4 nights in July 2015
Don't book a "Standard Room"
1. getting upgraded to a delux room eventually 2.Location of the hotel 3. cheery staff
The hotel standard rooms are not 5 star standard at all. The beds are very small and uncomfortable - spring mattresses which sag in the middle. I requested a large bed and was told by the reception that we were getting a king size bed but ended with a double, not even queen size. The rooms are very small, and our door had paint pealed off it and the hallways had pealing wallpaper. It was a disappointing experience. We had one bar of soap for the sink, and one tube each of bath liquid soap, which was not enough it one wanted more than one shower a day. When we were upgraded to a deluxe room after 2 nights on the uncomfortable bed, the room was much nicer to look at, though the temperature control did not work well so it was too hot, and we had to sleep with open windows to get a cooler room. The double bed was made of two single beds, which is strange for a 5 star hotel, however it was more comfortable and larger than the standard room saggy bed.
Reviewed July 18, 2015

HELEN from United Kingdom
Classic Room
Stayed 3 nights in May 2015
Berlin Bristol
Friendly staff, excellent location, Bristol bar
Reviewed May 05, 2015

Thomas from United States
Solo travelers
Classic Room
Stayed 1 night in March 2015
Great Hotel
Staff, Location, restaurants
Very Nice
Reviewed March 29, 2015

mikal from Norway
Classic Room
Stayed 1 night in December 2014
Kempinski Hotel Bristol
The worker, service
Reviewed January 04, 2015

Peter from Netherlands
Classic Room
Stayed 2 nights in October 2014
Bad value for money
location location location
unsatisfactory! room was very small food - room service was very bad!!!! extra charges for WIFI -per divice!!! and parking E 28/night. will never stay here again!
Reviewed October 23, 2014

Bruno from Russia
Solo travelers
Junior Suite
Stayed 3 nights in August 2014
Great Hotel - Great Location - All perfect
Location, quality of room, service
Excellent stay, you need to make sure you ask a room in renovated area that is clearly up to Kempinski standards
Reviewed August 18, 2014

nettaya from Thailand
Classic Room
Stayed 2 nights in August 2014
Good Choice
Location Efficient Check-In good Concierge
Very Good
Reviewed August 17, 2014

Peter from Netherlands
Junior Suite
Stayed 4 nights in June 2014
First not happy,
Location, service, staff.
If you book this hotel, make sure to ask for the newly renovated part of the hotel. The old part of the hotel is very disappointing, old furniture, smelly carpets, in short, run down. However, after complaining to the management, that the old part of the hotel is not of the Kempinski standard, they gave us a renovated room in the renovated section of the hotel, which was very nice and in line with the standard one expects from this hotel group.
Reviewed June 21, 2014

Francesco from Italy
Business travelers
Classic Room
Stayed 2 nights in May 2014
friently staff, good location, cozy hotel
close to the airport, next to business centre, frienly staff, good breakfast
I've spent few night in this hotel, the staff was very friendly and always helpfull. Staff had broad range of language skills. Hotel rooms were clean even if the hotel does look a bit old, especially the moquette. The hotel is centrally located and close to main shopping area and business centre.
Reviewed May 17, 2014


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