Kempinski Hotel Changsha
Free Wi-Fi

Kempinski Hotel Changsha

No.419, Shaoshan Middle Road,Yuhua District, Furong, Changsha, China, 410007
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     Kempinski Hotel Changsha

    Kempinski Hotel Changsha Reviews

    8.7
    Excellent
    /10
    (18 reviews)See what guests said
    7.2
    Very good

    "Service here is good and the staffs are extremely friendly."

    Kia B.

    -

    September 11, 2016

    9.1
    Exceptional cleanliness

    Things you’ll love about Kempinski Hotel Changsha

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Excellent
    Location
    8.6
    See map
    Excellent location
    Popular
    Nearby
  • Changsha Ferris wheel2.49 km
  • Tianxin Tower3.24 km
  • Hyatt party ID Mall4.34 km
  • Changsha City Museum4.97 km
  • Martyr's Park5.94 km
  • Yuelu Academy6.03 km
  • Aiwan Pavilion6.04 km
  • Hunan Provincial Museum6.42 km
  • Mount Yuelu6.79 km
  • Changsha Window of the World9.92 km
  • Value for money8.4
    Distance to city center5.5 km
    Location rating8.6
    Nearest airportChangsha Huanghua International Airport (CSX)
    Distance to airport21.8 km

    Rooms available at Kempinski Hotel Changsha

    Executive
    Executive
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Grand Deluxe Suite
    Grand Deluxe Suite
    ...
    • Room size: 87 m²/936 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 87 m²/936 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Grand Deluxe Twin Room
    Grand Deluxe Twin Room
    ...
    • Room size: 44 m²/474 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 256 m²/2756 ft²
    • City view
    Enter dates to see prices
    Room Capacity 8
    Room Capacity 8
    ...
      Enter dates to see prices
      One Bedroom King Suite with City View
      One Bedroom King Suite with City View
      ...
        Enter dates to see prices
        Room with Double Bed
        Room with Double Bed
        ...
          Enter dates to see prices
          Have a question for Kempinski Hotel Changsha?

          What people love about Kempinski Hotel Changsha

          • 8.4
            Excellent
            Staff 

            "More than anything, the good and enthusiastic attitudes of the staff makes my stay a lot more pleasant."

            Tingting

            |

            May 10, 2017

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          More about Kempinski Hotel Changsha

          More about Kempinski Hotel Changsha

          8.4
          Excellent

          "Hotel is clean, staff are very attentive."

          Tingting

          |

          May 10, 2017

          An overview

          Show less

          What they offer

          7.2
          Very good

          "Everything was good at the hotel and it is in a good locatio..."

          Kia B.

          |

          September 11, 2016

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Kempinski Hotel Changsha from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (18)Booking.com Reviews (113)
          8.7
          /
          10
          Excellent
          Cleanliness9.1
          Facilities8.7
          Location8.6
          Service8.7
          Value for money8.4
          All languages
          All guests (18)
          All room types
          Showing 8 verified guest comments
          8.4
          Excellent
          Tingting from Singapore
          Solo traveler
          Grand Deluxe
          Stayed 3 nights in November 2016

          Kempinski Hotel Changsha”

          The hotel is in a good location. Hotel is clean, staff are very attentive. More than anything, the good and enthusiastic attitudes of the staff makes my stay a lot more pleasant.

          Reviewed May 10, 2017

          Thank you for your recent stay at Kempinski Hotel Changsha, I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. We are very much looking forward to welcoming you back during your next trip in Changsha!

          Responded May 17, 2017
          Kempinski Hotel Changsha
          5.2
          Sri from United Kingdom
          Business traveler
          Deluxe
          Stayed 2 nights in November 2016

          Hunan”

          Front office staff need more training

          Reviewed November 26, 2016

          Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestions about our front desk staff is very important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in this area. Thank you again for choosing us and we are looking forward to welcoming you back soon.

          Responded May 17, 2017
          Kempinski Hotel Changsha
          7.2
          Very good
          Kia from Singapore
          Couple
          Deluxe
          Stayed 5 nights in September 2016

          Nice and clean International hotel”

          You can be assured of Kempinski hotel standard. The rooms are very typical of a 5 star international hotel, very well kept and modern. Service here is good and the staffs are extremely friendly. The elements restaurant is pretty standard but was a bit disappointed with the spread as when I went to the restaurant at around 1.40 pm for a late lunch, most of the buffet spread is already minimal. Everything was good at the hotel and it is in a good location with lots of food nearby and a huge mall within 10 mins walk from the hotel. Only issue with the hotel was the shower as the water flows out with light shower making the bathroom pretty wet.

          Reviewed September 11, 2016

          Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestions about Elements restaurant and shower are very important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in these areas. Thank you again for choosing us and we are looking forward to welcoming you back soon.

          Responded May 17, 2017
          Kempinski Hotel Changsha
          7.2
          Very good
          Sri from United Kingdom
          Business traveler
          Deluxe
          Stayed 2 nights in August 2016

          Changsha”

          Staff need more training in English to accept foreign guests

          Reviewed August 29, 2016

          Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestion about staff English training is important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in this area. Thank you again for choosing us and we are looking forward to welcoming you back soon.

          Responded May 17, 2017
          Kempinski Hotel Changsha
          9.2
          Exceptional
          paisy from China
          Couple
          Deluxe
          Stayed 1 night in February 2019

          好屈機”

          第一次住凱賓斯基 無想到會有這麼好的體驗 到達酒店即有門童幫忙拿行李 職員都很nice 更可以提前入住 辦理完checkin 便有另一職員和門童伴隨 電梯通往各樓層需啪房卡 職員介紹就餐和健身房的樓層 房間在34層 景觀很開揚 房內有淡淡的香味 很喜歡 床舖很舒服很寬敞 衛浴分離還很乾淨 而且浴缸還是半開放式的 可以邊開電視邊浸浴 浴室內還設有電視喇叭 設計很周道 睡了一覺超舒服的 checkout的時候 門童也是有幫忙搬行李和歡送 整體非常滿意

          Reviewed March 08, 2019

          尊敬的客人,感谢您选择入住长沙顺天凯宾斯基酒店,并分享您对我们完美的肯定。我们品牌承诺为宾客带去奢华体验,您的赞誉使我们十分荣幸,这是我们应该做的。我们的软件服务,竭力让每一位追求完美和个性化服务的客人拥有舒心、愉悦的入住体验。我们的房间将高科技与现代奢华感完美融合,红外线设计可自动开启电器设备,洗漱台与浴室分离增加客人舒适感。再次感谢,希望不久能与您再次相遇。

          Responded April 09, 2019
          Kempinski Hotel Changsha
          10.0
          Exceptional
          Richard from Australia
          Solo traveler
          Deluxe
          Stayed 1 night in June 2019

          非常不错的酒店, View也是挺好的”

          下次会再来, 住着挺舒服的!

          Reviewed July 07, 2019
          9.6
          Exceptional
          HUANG from Hong Kong
          Couple
          Deluxe
          Stayed 2 nights in October 2018

          非常好”

          服务很好,笑脸相迎。免费给升级到了行政房,落地窗加浴缸的设计大赞。下次还会入住。

          Reviewed October 29, 2018

          尊敬的客人,非常荣幸您选择长沙顺天凯宾斯基酒店作为您在长沙的下榻之所,能够得到您的赞许是对我们工作最大的鼓励。我们酒店由最古老的酒店管理品牌凯宾斯基集团管理,一直致力于为每位顾客提供欧式经典、低调奢华的服务。行政楼层均标配菲拉格慕洗浴用品,入住还可享受私人管家服务、行政酒廊礼遇。期待在长沙与您再次相遇~

          Responded November 22, 2018
          Kempinski Hotel Changsha
          5.6
          Lu from China
          Group
          Deluxe
          Stayed 2 nights in July 2017

          剛退房的時候丟了裙子 酒店這邊死不承認”

          我退完房回家後 發現我裙子落在酒店了 沒想到酒店這邊居然不承認 跟我說沒有 我記得明明有的 氣死我了 再也不來了

          Reviewed August 12, 2017

          您好,感谢您选择入住长沙顺天凯宾斯基酒店,并与我们分享您的入住体验。同时感谢您对我们提出的建议,作为欧洲最古老的酒店管理品牌凯宾斯基集团管理,一直致力于为每位顾客提供欧式经典、低调奢华的服务,我们青睐追求完美和个性化服务的客人,您的满意和高标准同样也是我们的追求和前进的动力。在您入住期间,如果您有任何疑问都可随时与我们联系。还烦请您能与酒店联系,同工作人员分享事情经过,也将有利于酒店更加完美地为您提供服务。

          Responded August 15, 2017
          Kempinski Hotel Changsha
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          |Excellent 8.7
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          • Excellent location
          • Changsha Ferris wheel