Very good7.0
Based on4reviews
Kempinski Hotel Changsha
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7.5 Very good location
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7.5Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

  • Room service [24-hour]

  • Airport transfer

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Nearest essentials

  • Airports
    • 22 km
    • Changsha Huanghua International Airport (CSX)
    • 157 km
    • Changde Taohuayuan Airport (CGD)
  • Hospital or clinic
    • 750 meters
    • Dongtang Health Service Center
  • Pharmacy
    • 900 meters
    • Lbx Pharmacy
  • Convenience store
    • 9 km
    • Easy Joy
  • Cash withdrawal
    • 300 meters
    • ATM

More about Kempinski Hotel Changsha

An overview

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Verified traveler reviews

Agoda Reviews (4)
Booking.com Reviews (41)

4.9

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Very good
based on 4 reviews
  • Cleanliness 7.5
  • Facilities 6.5
  • Location 7.5
  • Service 7.0
  • Value for money 6.5
Good
based on 2 reviews
  • Cleanliness 7.0
  • Facilities 5.0
  • Location 7.0
  • Service 5.0
  • Value for money 7.0
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 8.0
  • Service 8.0
  • Value for money 6.0
Excellent
based on 1 reviews
  • Cleanliness 8.0
  • Facilities 10.0
  • Location 8.0
  • Service 10.0
  • Value for money 6.0
Provided by verified guests of Agoda
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  • English

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  • Deluxe
  • Grand Deluxe

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8.4
Tingting from Singapore
Solo traveler
Grand Deluxe
Stayed 3 nights in November 2016
Kempinski Hotel Changsha”
The hotel is in a good location. Hotel is clean, staff are very attentive. More than anything, the good and enthusiastic attitudes of the staff makes my stay a lot more pleasant.
Reviewed May 10, 2017
Thank you for your recent stay at Kempinski Hotel Changsha, I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. We are very much looking forward to welcoming you back during your next trip in Changsha!
Responded May 17, 2017
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Kempinski Hotel Changsha
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5.2
Sri from United Kingdom
Business traveler
Deluxe
Stayed 2 nights in November 2016
Hunan”
Front office staff need more training
Reviewed November 26, 2016
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestions about our front desk staff is very important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in this area. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Responded May 17, 2017
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7.2
Kia from Singapore
Couple
Deluxe
Stayed 5 nights in September 2016
Nice and clean International hotel”
You can be assured of Kempinski hotel standard. The rooms are very typical of a 5 star international hotel, very well kept and modern. Service here is good and the staffs are extremely friendly. The elements restaurant is pretty standard but was a bit disappointed with the spread as when I went to the restaurant at around 1.40 pm for a late lunch, most of the buffet spread is already minimal. Everything was good at the hotel and it is in a good location with lots of food nearby and a huge mall within 10 mins walk from the hotel. Only issue with the hotel was the shower as the water flows out with light shower making the bathroom pretty wet.
Reviewed September 11, 2016
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestions about Elements restaurant and shower are very important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in these areas. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Responded May 17, 2017
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Kempinski Hotel Changsha
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7.2
Sri from United Kingdom
Business traveler
Deluxe
Stayed 2 nights in August 2016
Changsha”
Staff need more training in English to accept foreign guests
Reviewed August 29, 2016
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestion about staff English training is important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in this area. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Responded May 17, 2017
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Kempinski Hotel Changsha
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