Recent customer comments

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Excellent



based on 130 reviews
  • Cleanliness 8.5
  • Facilities 8.7
  • Location 8.1
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 7.9
  • Food and dining 7.8
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Khaled from Saint Barthelemy
Business traveler
Deluxe Room
Stayed 2 nights in November 2015
Good hotel for stay in Cheng du,
1- clean hotel, the location excellent, the good weclome from the staff
Generaly , perfect but to short, I wish to come back soon
Reviewed November 25, 2015
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DAVID from United Kingdom
Solo traveler
Deluxe Room
Stayed one night in November 2015
Stay number five
Room Food and staff
Better than last time.vNo problems but only there for one night
Reviewed November 16, 2015
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Xiao from Singapore
Solo traveler
Superior Room
Stayed one night in August 2015
Perfect location and nice room
Location, Parking lots, spacious room
Reviewed September 01, 2015
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Chow from Hong Kong
Business traveler
Deluxe Room
Stayed one night in July 2015
Nice
location good, clean, staff polite
Nice.
Reviewed July 31, 2015
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DAVID from United Kingdom
Solo traveler
Deluxe Room
Stayed one night in June 2015
Disappointment on this stay
Most staff, location
On my 4 or 5th visit to the Kempinski it is a disappointment to write a poor review. I was in a room at the back of the hotel overlooking a building site that started work at 5:20 am and in earnest at 07:30. During the evening numerous people came into the hotel lobby area smoking and were not challenged (previous review I had commented on staff challenging people)
Reviewed June 15, 2015
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Andrew from Singapore
Business traveler
Stayed 2 nights in February 2015
Value for money
Dinning; cleaniness and prime location
Reviewed May 28, 2015
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Hooi from Malaysia
Business traveler
Stayed 3 nights in May 2015
Choice to stay for business traveler
Safe, comfort and convenient
Overall satisfy, good gym, good breakfast
Reviewed May 20, 2015
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Rita from Indonesia
Solo traveler
Stayed one night in April 2015
Excellent
location, clean, beautiful room
Beyond expectations, clean, bright and big room with complete amenities, good service and good location.
Reviewed May 15, 2015
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DAVID from United Kingdom
Solo traveler
Deluxe Room
Stayed 2 nights in April 2015
Kempinski No 2
Staff, Food and room service
As good as the first time
Reviewed April 10, 2015
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Zong from China
Solo traveler
Deluxe Room
Stayed one night in March 2015
location
location, food and staff
Reviewed April 02, 2015
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