Excellent8.4
Based on45reviews
Kempinski Hotel Chongqing
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8.2 Excellent location
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8.2Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Nearest essentials

  • Airports
    • 22 km
    • Chongqing Jiangbei International Airport (CKG)
    • 138 km
    • Luzhou Lantian Airport (LZO)
  • Bus and rail stations
    • 1.7 km
    • Qixinggang Metro Station
    • 2.3 km
    • Lianglukou Metro Station
  • Hospital or clinic
    • 1.3 km
    • Chongqing Modern Women's Hospital
  • Pharmacy
    • 1.3 km
    • Peace Pharmacy
  • Convenience store
    • 6 km
    • Haode Supermarket
  • Cash withdrawal
    • on site

More about Kempinski Hotel Chongqing

An overview

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Verified traveler reviews

Agoda Reviews (45)
Booking.com Reviews (136)

5.9

Filter by traveler type
  • Cleanliness 8.5
  • Facilities 8.5
  • Location 8.2
  • Room comfort and quality 9.3
  • Service 7.8
  • Value for money 8.6
  • Cleanliness 8.5
  • Facilities 8.4
  • Location 7.9
  • Room comfort and quality 9.3
  • Service 7.5
  • Value for money 8.2
  • Cleanliness 7.9
  • Facilities 8.4
  • Location 8.1
  • Room comfort and quality 8.5
  • Service 7.7
  • Value for money 8.7
Excellent
based on 9 reviews
  • Cleanliness 9.3
  • Facilities 9.0
  • Location 8.2
  • Room comfort and quality 9.6
  • Service 8.0
  • Value for money 8.9
Very good
based on 2 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.0
  • Service 8.0
  • Value for money 8.0
Exceptional
based on 2 reviews
  • Cleanliness 9.0
  • Facilities 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 9.0
  • Value for money 10.0
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Provided by verified guests of Agoda
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  • English
  • 简体中文
  • 日本語
  • 繁體中文 (台灣)

Room type
  • Superior Deluxe King
  • Deluxe King
  • Deluxe Twin

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5.2
Kevin from New Zealand
Couple
Deluxe King
Stayed 3 nights in December 2016
new hotel but with faults”
great layout of the room but smells full of cigarette, even though we asked for a non-smoking room, also due to winter they've turned the aircon off, (for the whole hotel) it wasn't a pleasant stay.
Reviewed April 20, 2017
Dear Valued Guest, Thank you for choosing Kempinski Hotel Chongqing and taking the time to write your review about our hotel. We are regretful that some of your expectations were not met. Your opinion is of vital importance, which gives us continuous motivation. We care about your feeling and experience very much and we have already forwarded your valuable suggestion to the relevant departments and management the first time. We will keep close follow-up. Furthermore, we will strengthen more training to our staff to improve our service quality. We’d like to express my apology once again. At the same time, we are seeking to continually find areas where we can improve and we hope to have a chance to welcome you back to reserve your impression of the hotel and show you the positive changes we have made since your last visit.
Responded April 21, 2017
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5.2
Ali from United States
Couple
Deluxe King
Stayed 2 nights in December 2016
A disappointing stay ”
I had an overall disappointing experience at the hotel. The hotel is understaffed and mismanaged. The Internet works poorly and is very frustrating to use. Breakfast had a poor selection of western food on par with a 3 start hotel. The Chinese restaurant was also over priced considering the quality of food offered. The location is only convenient for the convention center and has nothing else in the area.
Reviewed December 31, 2016
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review ! It is our great honor to serve you and receive your suggestion. Your opinion is of vital importance to us, which gives us continuous motivation. We are so sorry to cause such trouble to you! We care about your feeling and experience very much and have already forwarded the incident you have met to the relevant departments and management. We will try our best to improve the service quality. Hoping you can enjoy a better experience at our hotel next time!
Responded April 14, 2017
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7.6
ZHI from Australia
Couple
Deluxe King
Stayed 2 nights in December 2016
Very good hotel”
Best value for money for a 5 star hotel.
Reviewed December 24, 2016
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review. We are very glad that you are satisfied with our hotel. Kempinski Hotel Chongqing will spare no effort to ensure you efficient, convenient and quintessential service continuously by the oldest European Luxury hotel operation. We are looking forward to serving you next time!
Responded April 14, 2017
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7.2
Robert from Germany
Business traveler
Deluxe King
Stayed 2 nights in August 2016
Solid”
Everything up to standard, even the breakfast above average. 24 gym facilities, yay!
Reviewed August 05, 2016
Dear guest, thank you so much for choosing kempinski Hotel Chongqing and leaving your valuable review. We will forward your valuable suggestion to the relevant departments the first time and spare no effort to ensure you efficient, convenient and quintessential service continuously by the oldest European Luxury hotel operation. We are looking forward to serving you next time!
Responded April 14, 2017
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10.0
Ka from Hong Kong
Solo traveler
Deluxe King
Stayed 3 nights in July 2016
Very nice and mordern hotel.”
Very comfortable room, modern, new and the staff is nice.
Reviewed July 31, 2016
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review. We are very glad that you are satisfied with our hotel. Kempinski Hotel Chongqing will spare no effort to ensure you efficient, convenient and quintessential service continuously by the oldest European Luxury hotel operation. We are looking forward to serving you next time!
Responded April 14, 2017
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8.4
HENGJING from China
Solo traveler
Deluxe King
Stayed 4 nights in May 2016
good”
good
Reviewed June 03, 2016
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review. Kempinski Hotel Chongqing will spare no effort to ensure you efficient, convenient and quintessential service continuously by the oldest European Luxury hotel operation. We are looking forward to serving you next time!
Responded April 14, 2017
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7.6
Siow from Singapore
Solo traveler
Deluxe King
Stayed 2 nights in May 2016
Good Stay ”
Easy excess to airport highway . 15min to reach airport.
Reviewed May 28, 2016
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review. Kempinski Hotel Chongqing will spare no effort to ensure you efficient, convenient and quintessential service continuously by the oldest European Luxury hotel operation. We are looking forward to serving you next time!
Responded April 14, 2017
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7.6
JOHN from Canada
Couple
Deluxe King
Stayed 3 nights in May 2016
Washroom”
Washroom looks clean but has a smell.
Reviewed May 21, 2016
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review. We are very glad that you are satisfied with our hotel. We care about your feeling and experience very much and we will forward your valuable suggestion to the relevant departments promptly. Kempinski Hotel Chongqing will spare no effort to ensure you efficient, convenient and quintessential service continuously by the oldest European Luxury hotel operation. We are looking forward to serving you next time!
Responded April 14, 2017
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7.7
Jun from United States
Couple
Deluxe King
Stayed 1 night in April 2014
okay”
drinking bar, good location, and nice lobby
It's a good location, I really like the restaurant in the 1st floor. But room service is so so. I found some dust on the bed and complained to them, but they didn't give me a good response by only said "sorry". No any other actions.
Reviewed October 26, 2014
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review. We are very glad that you are satisfied with our hotel. We care about your feeling and experience very much and we will forward your valuable suggestion to the relevant departments promptly. Kempinski Hotel Chongqing will spare no effort to ensure you efficient, convenient and quintessential service continuously by the oldest European Luxury hotel operation. We are looking forward to serving you next time!
Responded April 14, 2017
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7.7
Yanlin from China
Solo traveler
Deluxe King
Stayed 3 nights in October 2014
Pretty modern hotel”
Hardware location food
A pretty new hotel... Decoration is pretty good. Next to convention center and thus location is good. Service is so so...
Reviewed October 13, 2014
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Deluxe King booked 7 hours, 8 minutes ago
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