Kempinski Hotel Dalian
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Kempinski Hotel Dalian

92 Jie Fang Road, Dalian Train Station, Dalian, China, 116001
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Deluxe Twin Kempinski Hotel Dalian
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    Exterior view Kempinski Hotel Dalian

    Kempinski Hotel Dalian Reviews

    8.5
    Excellent
    /10
    (387 reviews)See what guests said
    9.7
    Exceptional

    "We loved our stay at Kempinski."

    Bob

    -

    January 2, 2016

    8.8
    Excellent cleanliness
    Recommended by 91% of guests

    Things you’ll love about Kempinski Hotel Dalian

    Things you'll love

    • 930 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Dalian Zhongshan Square870 m
  • Labor Park960 m
  • Victory Square1.25 km
  • Dalian People Square3.08 km
  • Xinghai Square5.65 km
  • Laohutan Scenic Park6.05 km
  • Xinghai Park6.08 km
  • Bangchuidao Island7.79 km
  • Lushun Russo-Japanese Prison33.85 km
  • Jinshitan Scenic Area39.84 km
  • This property is in high demand!

    Last booked 1 hour ago

    Value for money8.2
    Distance to city center1 km
    Location rating8.9
    Nearest airportDalian Zhoushuizi International Airport (DLC)
    Distance to airport10.2 km

    Rooms available at Kempinski Hotel Dalian

    8.5
    Excellent
    Room comfort & quality
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 65 m²/700 ft²
    • Park view
    • 1 double bed
    Enter dates to see prices
    Executive Deluxe
    Executive Deluxe
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king be...
    Enter dates to see prices
    Executive Studio Room
    Executive Studio Room
    ...
    • Room size: 58 m²/624 ft²
    • Park view
    • 1 double bed
    Enter dates to see prices
    Special Offer - Executive Deluxe Double Room
    Special Offer - Executive Deluxe Double Room
    ...
      Enter dates to see prices
      Deluxe Double or Twin Room - Family Package
      Deluxe Double or Twin Room - Family Package
      ...
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        Premier
        Premier
        ...
        • Room size: 48 m²/517 ft²
        • City view
        • 1 king bed
        Enter dates to see prices
        Suite
        Suite
        ...
        • Room size: 266 m²/2863 ft²
        • Shower and bathtub
        Enter dates to see prices
        Superior Twin Room
        Superior Twin Room
        ...
        • Room size: 48 m²/517 ft²
        • Shower and bathtub
        • 2 single beds
        Enter dates to see prices
        Have a question for Kempinski Hotel Dalian?

        What people love about Kempinski Hotel Dalian

        • 9.7
          Exceptional

          "It was a great experience."

          Bob

          |

          January 2, 2016

        • 10.0
          Exceptional

          "Housekeeping, facilities, eateries, efficient room service and great initiative to make guests welcomed."

          Teck

          |

          October 28, 2017

        • 8.4
          Excellent

          "I highly recommend local delicatessen."

          Kirati

          |

          May 14, 2018

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        More about Kempinski Hotel Dalian

        More about Kempinski Hotel Dalian

        9.6
        Exceptional

        "Overall great value proposition."

        Teck

        |

        December 26, 2017

        An overview

        Show less

        What they offer

        8.0
        Very good

        "The location is excellent as in the middle of city center."

        Viktor

        |

        March 26, 2018

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Kempinski Hotel Dalian from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (387)Booking.com Reviews (781)
        8.5
        /
        10
        Cleanliness8.8
        Facilities8.5
        Location8.9
        Room comfort and quality8.5
        Service8.4
        Value for money8.2
        All languages
        All guests (387)
        All room types

        Show reviews that mention 

        Showing 287 verified guest comments
        12345
        10.0
        Exceptional
        Britton from China
        Solo traveler
        Premier
        Stayed 1 night in February 2019

        Excellent”

        One of the best hotels in Dalian, China. Amazing staff that are friendly and helpful and spacious and clean rooms. I flew in from Bangkok to Beijing to Dalian and my conneting flight from Beijing was a super short turnaround so my luggage didn’t make it onto my flight and had to wait for the next flight to arrive, when I checked in with Dalian airport, they were helpful to explain, but less so about retrieval. When I explained this to the hotel, they were right on the phone and arranging for the airport to deliver my suitcase to me.

        Reviewed February 23, 2019

        Dear Guest, Thank you for taking time to share your positive feedback。 We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

        Responded February 25, 2019
        Kempinski Hotel Dalian
        8.0
        Excellent
        Viktor from Germany
        Couple
        Premier
        Stayed 3 nights in March 2018

        Good location, small rooms, bad breakfast”

        The location is excellent as in the middle of city center. The rooms advertised by Kempinski in Agoda seem wrong. I booked a Premier room to have a luxury feeling, but what we got looked like a standard size you can get in China. After checking with the Hotel, they said they have no bigger rooms for King Size beds. But the biggest disappointment was the breakfast. For an internationl Hotel chain, I expect more than from a local Chinese Hotel chain. The bread was not good (I am German, I know what is good and as I live long time in China I know what I can expect). Most food was cold and not warmed up properly, incl. the coffee. The pastry was not delicious and the sausages and bacon were below average. So honestly, I would not stay at this hotel anymore.

        Reviewed March 26, 2018

        Dear Guest, Thank you very much for your valuable feedback on Agoda. We are sorry for the inconvenience caused to you and we do apologize for your unhappy experience during your stay. Rest assure that your feedback is being shared with the respective departments for discussion and training purpose. It is our hope that this one time you’ve had with us will not deter you from continuing support to our hotel. We look forward to welcoming you back to the hotel in the near future. Your sincerely, Kempinski Hotel Dalian

        Responded March 28, 2018
        Kempinski Hotel Dalian
        8.8
        Excellent
        Teck from Singapore
        Solo traveler
        Deluxe Twin
        Stayed 2 nights in September 2017

        Pleasant stay”

        Food and beverage outlets and amenities are varied and good. Tad lapse on housekeeping. Room service is efficient. High floor room facing park commands captivating view during sunset. Highly recommended.

        Reviewed September 05, 2017

        Dear Guest, Thank you for taking time to share your positive feedback on Agoda. We were very happy to know that you had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

        Responded September 08, 2017
        Kempinski Hotel Dalian
        10.0
        Exceptional
        KIM from South Korea
        Solo traveler
        Deluxe Twin
        Stayed 1 night in July 2016

        Attractive Hotel”

        The hotel looked satisfying almost all the customers featuring a nice German bar, Paulaner with a band performing nice songs and selling tasty and savory German style draft beer. It also serves excellent and delicious breakfast buffet as well. The room is very clean, cosy, wide and comfortable. So it is very attractive!

        Reviewed November 25, 2016
        9.2
        Exceptional
        CHEN from Malaysia
        Business traveler
        Deluxe Twin
        Stayed 2 nights in October 2016

        Living up to its name”

        When they say you can never go wrong with certain big names...Kempinski is one of them. Awesome facilities and room was stylish and clean. Staffs were helpful and fluent in English. However there are hotels which have better location around Dalian. Nonetheless, 5 star experience for me.

        Reviewed October 30, 2016
        8.3
        Excellent
        roderick from Ireland
        Business traveler
        Studio
        Stayed 3 nights in January 2014

        best hotel in Northern China”

        clean rooms, attentive staff,intrnational cuisine

        This was my fifth stay in this hotel. Great staff - Tomi Indian chef even made a special Indian meal for me(one of the best I have eaten)This is a well run hotel offering every service. Staff are well trained even if the reception can be a little frosty at times.

        Reviewed February 02, 2014
        8.7
        Excellent
        roderick from Ireland
        Business traveler
        Deluxe Twin
        Stayed 2 nights in January 2014

        Very comortable hotel with excellent facilities”

        ROOM SIZE,CLEANLINESS,DINING

        This is the fourth time I have stayed in this hotel which I consider to be one of the best in China. Staff are efficient and very friendly - although receptionist at check in/ check out can be a little frosty. Restaurant staff are particularly efficient and in the Restaurant on the second floor the Indian chef Tommy cooks some of the best Indian food I have eaten anywhere. This is the perfect hotel to stay at in Dalian.

        Reviewed January 23, 2014
        9.0
        Exceptional
        Jon from United States
        Business traveler
        Stayed 4 nights in September 2013

        Amazing service! ”

        Personal service, luxurious rooms, car service

        Possibly the best hotel stay ever. The personal attention and service is unlike anything I've experienced at 5 star hotels all over the world. Absolutely top notch. Rooms are very nice and spacious as well. There are newer and "fancier" hotels in Dalian, but the service is unsurpassed in the Kempinski.

        Reviewed September 20, 2013
        8.0
        Excellent
        Alexander from Austria
        Business traveler
        Deluxe Twin
        Stayed 1 night in January 2013

        Fantastic business hotel”

        Room standard and breakfast

        definitely a good choice when staying in dalian. clean and comfortable rooms, not to big not to small. check inn and check out was a big slow but in general all right. spa facilities with sauna, hot tubs and steam bath are fantastic, so is the gym. also enjoyed the huge swimming pool! breakfast had a lot of good choices with delicious pastry and great coffee! will be definitely back next time!

        Reviewed February 19, 2013
        8.3
        Excellent
        TINO from Germany
        Couple
        Studio
        Stayed 2 nights in October 2011

        a tast of Germany in the heart of Dalian”

        Paulaner Brauhaus and a great food market across the street

        if you arrive the hotel, your expectation of a five star hotel will be fulfilled. service and rooms are high class, but next morning breakfast, needs a lot of improvement. 15 minutes before 10am they don't want to let you into the breakfast room, called "berlin" that the name of my home town, i was so disappointed. because they want you to enjoy the breakfast. but even if you come earlier, they will start clean the buffet while you try to eat your last bread in a hurry. if you are looking for a good bread that's the right place but i missed the topping, no cheese!

        Reviewed October 26, 2011
        9.7
        Exceptional
        Andreas from Switzerland
        Business traveler
        Deluxe Twin
        Stayed 1 night in May 2010

        Its Kempinski!”

        everyting
        nothing

        Great service from the moment you enter until you leave the hotel. Big room, huge bathroom. Very nice restaurant with excellent food. big variety in the breakfast buffets, continental, American, Chinese and japanese. Great Pool. Only "negative" remark: If you do not have money fresh from the printer, do not try to exchange, they do not accept bills which have notes on or small cuts.

        Reviewed August 11, 2010
        8.8
        Excellent
        Junjira from Thailand
        Solo traveler
        Deluxe Twin
        Stayed 1 night in December 2017

        Good”

        Good as expectation

        Reviewed October 15, 2018

        Dear Guest, Thank you for taking time to share your positive feedback on Agoda. We were very happy to know that you had enjoyed the convenient downtown location of Kempinski Hotel Dalian and had a pleasant stay with us. Personalised service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. I appreciate that you spent your treasure time to write a specific review. Thank you once again for your thoughtful feedback and we look forward to welcoming you in the near future.

        Responded October 16, 2018
        Kempinski Hotel Dalian
        8.4
        Excellent
        Kirati from Japan
        Business traveler
        Deluxe Twin
        Stayed 2 nights in April 2018

        Definitely come back to stay ”

        Very well attended staffs and great variety for breakfast! I highly recommend local delicatessen. Handmade noodle was quite impressive. The fruit bar too! if you want anything just pick one and staff will kindly peel the skin and serve it fresh. Room is specious, furniture is a bit worn off but understandable. The only problem I found during my stay was the light switch on/off was so difficult to locate. I ended up leaving the light on the mini bar on all night... I prefer to have the room completely dark so this was a bit annoying. Besides that everything was great! Currency exchange at the hotel is quite convenient also. No need to waste time looking for the bank.

        Reviewed May 14, 2018

        Dear Guest, Thank you for choosing Kempinski Hotel Dalian during your trip. We were very happy to read your positive review, and glad that you really enjoyed the hotel services, as for the facility you mentioned I will inform the relative department to double check it. Dalian is the most preferable coastal city in Northeast China with abundant tasteful seafood. And Kempinski Hotel Dalian with its downtown location is the best choice for both leisure and business purpose. Thank you once again for your thoughtful feedback and looking forward to see you again.

        Responded May 15, 2018
        Kempinski Hotel Dalian
        2.0
        Nick from United States
        Solo traveler
        Deluxe Twin
        Stayed 1 night in February 2018

        Garbage, and the staff lies about things”

        I wrote a negative review for the Kempinski Hotel. You should go read it. The staff later responded to my review and blamed their behavior on the "travel agent" (Agoda). In reality, it was their poorly-trained staff that forced the person I was buying the room for to stay outside of her room. Agoda did nothing wrong. If you're traveling to this hotel, just be careful of their staff. Apparently they closely monitor this website and are probably lying in all their responses to bad reviews.

        Reviewed February 13, 2018

        Dear Guest, Thanks for your special comment, and we have contacted with the actual stay person and she didn't have any complaint about the stay. Thank you for your attention!

        Responded March 22, 2018
        Kempinski Hotel Dalian
        2.0
        Nick from United States
        Solo traveler
        Deluxe Twin
        Stayed 2 nights in February 2018

        Review score”

        I rented a room for someone else. She kept needing to extend her stay one day at a time. One night, something went wrong with the payment, so the Chinese locked her out of her room and forced her to stay outside the hotel in the freezing cold (this was maybe February 8th, where it's extremely cold in Dalian). She had to stay outside for 6 hours while I worked on getting the payment to work properly. Anyway, don't visit this hotel, the staff are all peasants and if something goes wrong with a travel agent, they will force you to go outside.

        Reviewed February 11, 2018

        Dear Guest, Thank you for choosing Kempinski Hotel Dalian for your friend. We have double checked with hotel FO staff and your friend, the fact was that the travel agent made a wrong reservation for you and our hotel staff just let her to change the reservation and wait for a while in the hotel lobby, not outside of the hotel for nearly 6 hours. Thank you for your attention! Kempinski Hotel Dalian

        Responded February 13, 2018
        Kempinski Hotel Dalian
        8.0
        Excellent
        Eleanor from United Kingdom
        Solo traveler
        Deluxe Twin
        Stayed 5 nights in October 2016

        Kempinski Dalian”

        This was a very comfortable hotel with spacious rooms and great facilities, such as gym, spa, pool and a variety of restaurants. I was able to use all the facilities as I was there for 5 days. The spa was undergoing some renovation but that didn't detract from the facilities. The indoor pool with 2 jacuzzis was fabulous and I had it all to myself. The restaurants were expensive as hotel restaurants are and the food average, but there was a choice of Chinese with private rooms, an Italian, a small coffee shop in the lobby plus the large main dining room for breakfast.

        Reviewed October 21, 2016
        7.3
        Very good
        roderick from Ireland
        Business traveler
        Premier
        Stayed 1 night in January 2016

        Winter in the Kempinski Dalain”

        romm cleanliness, location,thats about it

        During my stay the temperature in Dalian dropped to around minus 18 deg C. This apparently caused two lifts to stop working in the hotel for two days, and more importantly caused the central heating in the hotel to malfunction. There was no heating in my room and the staff eventually supplied me with an electric heater. All the dining rooms in the hotel wee unheated and one could only eat wearing an overcoat and even then it was unbearable. I was told that the heating issue was a result of municipal failure rather than the hotel's fault, but even so one would expect a five start hotel to have coped better.

        Reviewed January 28, 2016
        7.3
        Very good
        roderick from Ireland
        Business traveler
        Premier
        Stayed 8 nights in September 2015

        well located hotel for business”

        clean,great breakfast,good location

        I have stayed at the Kempinski Dalian on five occasions over the past two years. It is an excellent hotel but I have noticed that some key staff members have left since I was there a year ago. The replacements are younger more inexperienced and do not have a command of English.

        Reviewed September 22, 2015
        7.7
        Very good
        LI from China
        Business traveler
        Premier
        Stayed 2 nights in June 2014

        not bad but also not so amazing ”

        good location, large lobby, clean room

        it is a just so so hotel and the internet connection is very poor and even if they arranged for a router, there is nothing improved. frankly if you pay similar level, better to try other hotels. the room is also very small.

        Reviewed June 13, 2014
        7.7
        Very good
        roderick from Ireland
        Business traveler
        Premier
        Stayed 5 nights in May 2014

        comfortable clean well located hotel”

        excellent rooms,friendly staff,international cuisine

        This is the sixth time I have stayed in this hotel over the past year. It maintains a high standard, although I noticed a slight slip in overall efficiency compared with previous visits. All in all the best hotel to stay at in Dalian.

        Reviewed May 12, 2014
        12345
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        Kempinski Hotel Dalian
        |Excellent 8.5
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        • Excellent location
        • Dalian Zhongshan Square
        • Dalian Railway Station is within 0.93 km