Kempinski Hotel Huizhou
Free Wi-Fi
2018

Kempinski Hotel Huizhou

No.2 Yunshan West Road, Huicheng, Huizhou, China, 516001
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Executive King, Executive lounge access, 1 King - Bedroom Kempinski Hotel Huizhou
Executive King, Executive lounge access, 1 King - Bedroom
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    Lobby Kempinski Hotel Huizhou
    Lobby Kempinski Hotel Huizhou
    Interior view Kempinski Hotel Huizhou
    Executive Kempinski Hotel Huizhou
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    Exterior view Kempinski Hotel Huizhou

    Kempinski Hotel Huizhou Reviews

    8.2
    Excellent
    /10
    (317 reviews)See what guests said
    9.6
    Exceptional

    "The property and rooms are very nice."

    Wayne

    -

    December 17, 2016

    8.4
    Excellent room comfort and quality
    Recommended by 88% of guests

    Things you’ll love about Kempinski Hotel Huizhou

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Air conditioning

    Excellent
    Location
    8.3
    See map
    Excellent location
    Popular
    Nearby
  • Huizhou West Lake2.91 km
  • Value for money8.1
    Distance to city center1. Km
    Location rating8.3
    Nearest airportHuizhou Pingtan Airport (HUZ)
    Distance to airport19.9 km

    Rooms available at Kempinski Hotel Huizhou

    8.4
    Excellent
    Room comfort & quality
    Deluxe Suite with 1 King bed
    Deluxe Suite with 1 King bed
    ...
    • Room size: 72 m²/775 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Premier Room - 1 King Bed
    Premier Room - 1 King Bed
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room with King Bed
    Deluxe Room with King Bed
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Luxury Room King Bed
    Luxury Room King Bed
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Beds Room
    Deluxe Twin Beds Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • City view
    • Separate shower/bathtub
    • 1 queen bed
    Enter dates to see prices
    Executive Twin Room, Executive lounge access, Guest room
    Executive Twin Room, Executive lounge access, Guest room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive King, Executive lounge access, 1 King
    Executive King, Executive lounge access, 1 King
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king be...
    Enter dates to see prices
    Executive Suites with Club lounge access, 1 Bedroom Suite 1 King
    Executive Suites with Club lounge access, 1 Bedroom Suite 1 King
    ...
    • Room size: 80 m²/861 ft²
    • City view
    Enter dates to see prices
    Luxury Suite
    Luxury Suite
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Have a question for Kempinski Hotel Huizhou?

    What people love about Kempinski Hotel Huizhou

    • 6.4
      Good

      "The breakfast spread at the restaurant is very good"

      Esther S.

      |

      May 28, 2018

    • 10.0
      Exceptional

      "The hospitality and general serving attitude of staff is very nice, too."

      Damien

      |

      July 11, 2018

    • 8.8
      Excellent

      "Overall the stay was good."

      Sonny

      |

      June 14, 2018

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    More about Kempinski Hotel Huizhou

    More about Kempinski Hotel Huizhou

    7.2
    Very good

    "This hotel has a international standard in China, location w..."

    Tan

    |

    October 16, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Nice staff , great location, free car park ,high speed inter..."

    Au

    |

    August 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Kempinski Hotel Huizhou from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (317)Booking.com Reviews (217)
    8.2
    /
    10
    Cleanliness8.3
    Facilities8.2
    Location8.3
    Room comfort and quality8.4
    Service8.3
    Value for money8.1
    All languages
    All guests (317)
    All room types

    Show reviews that mention 

    Showing 181 verified guest comments
    12345
    8.0
    Excellent
    Hei from Hong Kong
    Family with young children
    Stayed 1 night in April 2019

    Good services nice room”

    Good services nice room n reasonable price

    Reviewed April 21, 2019

    Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -Public Relationship Manager: Sean Zheng -General Manager: Yeehui Choon

    Responded April 22, 2019
    Kempinski Hotel Huizhou
    8.0
    Excellent
    Eric from Netherlands
    Family with young children
    Premier Room - 1 King Bed
    Stayed 1 night in March 2015

    Relaxing stay”

    Comfort, luxury and attentive staff

    The stay was very pleasant. Host would make sure we were okay. We would receive a delicious assortment of chocolates, cookies and milk at our room. Ir felt comfortable and relaxing. Room was spacious.

    Reviewed July 29, 2015
    9.0
    Exceptional
    Ronald from Hong Kong
    Couple
    Stayed 1 night in January 2015

    Excellant stay in Huizhou”

    Room, Executive floor, food

    The stay was excellant and the executive club floor had snacks all day long which we took advantage of after. A nice selection of western and local foods, small mini buffet style, 4-5 appetizer bite size snacks. Only problem was they shut off the AC at night, which was unacceptable, ended up calling the reception at 2am to have them turn it back on. Took a while of convincing, but they found an engineer to switch the main ac back on. No idea why they did this as it gets toasty in the room with no ventilation.

    Reviewed June 14, 2015
    9.0
    Exceptional
    Angelyn from Singapore
    Business traveler
    Deluxe Room with King Bed
    Stayed 2 nights in March 2014

    Comfortable and Spacious”

    Comfortable bedding, Friendly Staff and Responsive Room Services

    Its considered a combination of luxury and business hotel. its rather new and well-maintained; as business traveller, will love to stay in Kempinski hotel for comfort rest and business meetings purposes.

    Reviewed March 19, 2014
    9.0
    Exceptional
    Judy from Hong Kong
    Couple
    Stayed 1 night in December 2012

    Brand new, high class, located next to new mall”

    Very nice design

    The overall design of hotel is very nice, but it appears the material they used won't last too long, already saw some minor chipping and wear-n-tear in the room. Ordered room service during the stay, it was really good and the doorman was very nice and polite.

    Reviewed January 07, 2013
    10.0
    Exceptional
    TAK from China
    Business traveler
    Stayed 1 night in August 2012

    Excellent value”

    nice hotel

    One of the best Kempinski hotels I visited in China. It is brand new, nicely designed and well priced, and has good location, not far way from the city center. The hotel offers pretty good buffet breakfast, lunch and dinner. Negative areas: dining in the hotel restaurant is very expensive. No business center yet.

    Reviewed August 16, 2012
    9.3
    Exceptional
    jackson from Malaysia
    Couple
    Stayed 1 night in July 2012

    Lovely hotel with nice room”

    Comfort and nice hotel

    This is a very good hotel and super hotel. I loved it so much. All the staff are friendly and helpful. The hotel all area are so hygiene and clean. This hotel is so convenient to walk around as it's close to all shopping complex and hot spot. The restaurant all served nice food and so yummy yummy. I confirm will come back to this hotel again for my next trip.

    Reviewed August 02, 2012
    8.0
    Excellent
    TAK from China
    Business traveler
    Stayed 1 night in April 2012

    great exprience”

    nice hotel

    I was surprised by the quality of this hotel beacause I didn't know this chain before, it was near to a real luxury experience. Service was very good, equivalent to what you can find in the best hotels in Europe, and the rooms very confortable. I'll definitly go back if I have more business to do in the area

    Reviewed April 30, 2012
    7.2
    Very good
    Tan from Singapore
    Family with teens
    Deluxe Twin Beds Room
    Stayed 3 nights in September 2018

    Hotel conveniently Located in Town”

    This hotel has a international standard in China, location was very good with Shopping and eatery around. The Staff could converse in English and very helpful. My stay was satisfactory and you can just walk to the nearby shopping malls for food and other stuffs. It is consider a good a convenience place to relax and sight seeing.

    Reviewed October 16, 2018

    Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. Guest Relations Department

    Responded October 18, 2018
    Kempinski Hotel Huizhou
    10.0
    Exceptional
    Damien from Hong Kong
    Couple
    Deluxe Room with King Bed
    Stayed 1 night in July 2018

    Nice location, good facilities, nice staff”

    We were automatically upgraded to a suite since they don’t have the king size bed double available. It’s very thoughtful having iron, ironing board, bathing salt, mouth rinse and a weighting scale in the room. Besides, there are more than sufficient power sockets. Complimentary bottled water is a must here. The room is very clean but the sound proofing is only 75/100. Location-wise, it’s very nice, the area is highly civilized with much greening. Having buffet dinner at the outlet Season, overall it’s 75/100. But they should focus more on the temperature of the food, such as the white wine ordered and the soups. The hospitality and general serving attitude of staff is very nice, too. Would consider staying in Kempinski again.

    Reviewed July 11, 2018

    Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. We have received your advice and have shared to our team, please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. Guest Relations Department

    Responded July 12, 2018
    Kempinski Hotel Huizhou
    8.8
    Excellent
    Sonny from Singapore
    Business traveler
    Premier Room - 1 King Bed
    Stayed 1 night in June 2018

    Good but disappointment on the food”

    Overall the stay was good. Classy hotel as always from Kempinskin There was a very important issue to take note which is the food, Breakfast buffet served with not much variety of choices. Not only that we went to have Ala cart dinner, the food was served after a very long time and it was tasteless. We did not even manage to finish the food served. (One Carbonara spaghetti and seafood friend rice). Hopefully the management take note of the food wise as we will be back for business trip at very near future.

    Reviewed June 14, 2018

    Dear Sonny, We are delighted to have you chosen Kempinski Hotel during your recent stay in Huihzou. Sincerely appologize for the overall service can't meet your expectation during your stay , we already shared to the team, and necessary improvements will be taken for the following days. And your comments on the Season Restaurant and service caught the management attention as well. We would like to thank you for your valuable comments and we shall study the case and make more enthusiasm service and quality product for guest. Thank you for your staying and and we look forward to welcoming you back to Huizhou and the hotel in the near future! Best wishes and regards! Guest Relation Department

    Responded June 21, 2018
    Kempinski Hotel Huizhou
    5.6
    GOH from Singapore
    Business traveler
    Premier Room - 1 King Bed
    Stayed 1 night in June 2018

    Repeated stay - but needed to highlight some bad reviews this round”

    Been staying for past couple of years in this hotel, it seems to me the breakfast and the ala-carte menu at their SEASONS coffee house on ground floor is getting from bad to worst. Breakfast selection is not impressive at all as compared to other same rated hotel. disappointed as well in the quality of food. i couldn't find a single nice item to compliment.

    Reviewed June 14, 2018

    Dear Goh, We are delighted to have you chosen Kempinski Hotel during your recent stay in Huihzou. Sincerely appologize for the overall service can't meet your expectation during your stay , we already shared to the team, and necessary improvements will be taken for the following days. And your comments on the Season Restaurant and service caught the management attention as well. We would like to thank you for your valuable comments and we shall study the case and make more enthusiasm service and quality product for guest. Thank you for your staying and and we look forward to welcoming you back to Huizhou and the hotel in the near future! Best wishes and regards! Guest Relation Department

    Responded June 21, 2018
    Kempinski Hotel Huizhou
    6.0
    GOH from Singapore
    Business traveler
    Deluxe Room with King Bed
    Stayed 1 night in October 2018

    Repeated stay”

    1 of the few hotels which in HZ can be considered. Repeated stay for my yearly visit in HZ.

    Reviewed December 20, 2018

    Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. Guest Relations Department

    Responded December 20, 2018
    Kempinski Hotel Huizhou
    9.6
    Exceptional
    Wayne from United States
    Business traveler
    Deluxe Suite with 1 King bed
    Stayed 3 nights in December 2016

    Stay inHuozhou often”

    This was our first stay at the kempinsky. The property and rooms are very nice. The room.air conditioning was an issue though as the rooms never got very cool, even after telling staff for 3 days. The price is a little high for the suites

    Reviewed December 17, 2016

    Dear guest, thank you for choosing Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. The hotel is a modern El Luxor Hotel has only a fusion of European style and Chinese culture, either the environment or atmosphere, products and facilities, activities and services, we strive to do our best, for every hotel guests to provide extraordinary European luxury experience! We sincerely look forward to you and your family again at the Kempinski Hotel Huizhou! Guest Relations Department

    Responded February 20, 2018
    Kempinski Hotel Huizhou
    9.6
    Exceptional
    Wah from Hong Kong
    Family with teens
    Premier Room - 1 King Bed
    Stayed 3 nights in June 2016

    行政樓層”

    We were suggested to pay a fee to upgrade to the executive floor and it just overwhelmed us... Service is more than expected, even the trainee was very professional. Pleasant staying and highly recommended

    Reviewed July 04, 2016
    7.2
    Very good
    Vladyslav from Ukraine
    Business traveler
    Deluxe Room with King Bed
    Stayed 2 nights in April 2016

    It was ok”

    The hotel is seems new, the first notice there is no door man. 5 star hotel and no one open the door. Second check in takes half an hour. Very unprofessional. Then very complicated internal navigation in a hotel. I couldn't found a hotel and no one will accompany you first time to your room. So I will back then they show me again. The room is ok. Can stay again but staff have to be more trained

    Reviewed May 01, 2016
    9.7
    Exceptional
    Daniel from United States
    Couple
    Deluxe Room with King Bed
    Stayed 1 night in October 2014

    Bruce, The Extraordinary Concierge”

    Staff, Room Comfort, Friendliness

    We greatly enjoyed our stay at the Kempinski Hotel Huizhou. We found the room very comfortable and the staff was incredibly helpful and kind. The concierge, Bruce, went above and beyond in his assistance - printing out maps to help us around the area and locating a bus to take us on an excursion to Laofuo Mountain. We would definitely stay there again on future visits to Huizhou.

    Reviewed October 07, 2014
    10.0
    Exceptional
    Mr. from Thailand
    Family with young children
    Deluxe Room with King Bed
    Stayed 2 nights in April 2014

    Perfect!!”

    Lovely staff whose performance and language skills goes beyond my expectation, luxurious and very money-valued

    Impeccable, all staff were very polite and response sponteneously to help us. We love the bakery outlet, esp. Walnut tart and chocolate mousse. The best hotel we have ever stayed in the whole mainland China

    Reviewed April 25, 2014
    6.0
    jackson from Malaysia
    Business traveler
    Deluxe Room with King Bed
    Stayed 1 night in December 2013

    Good and comfort”

    Location, nice room and comfort room

    This hotel is good and lovely. We like it so much cos the location is good and convenience to tourist hot spot. The hotel is very clean and comfortable plus all the staff are very polite and friendly, even the cleaner also very polite and nice. We sure will stay in this hotel again when we come back here again.

    Reviewed December 07, 2013
    8.7
    Excellent
    Sai from Hong Kong
    Family with teens
    Deluxe Suite with 1 King bed
    Stayed 2 nights in August 2013

    Pleasant Memories”

    Nice neighbouring area with plenty of greenery. Hotel is quiet and lobby is spacious with nice design. Room is comfortable.

    We stayed at a deluxe suite which is very comfortable, spacious and the design is modern. The hotel was quiet during our stay and we were content to have some quiet moments. The nearby area is also very pleasant, with lots of greenery and modern architectures. We have never stayed at a Kempinski Hotel but after this stay, we will sure look for one for our next travel. It was a lovely stay.

    Reviewed August 14, 2013
    12345
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    Kempinski Hotel Huizhou
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    • Excellent location
    • Huizhou West Lake