Kempinski Hotel Khan Palace
Wake up to a magical day and enjoy all that Ulaanbaatar offers with a stay at Kempinski Hotel Khan Palace. Stay flexible with your holiday planning when you're in Ulaanbaatar at Kempinski Hotel Khan Palace, just 15.4 km from Ulan Bator Airport.
Kempinski Hotel Khan Palace provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Ulaanbaatar.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Kempinski Hotel Khan Palace include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Your mornings at Kempinski Hotel Khan Palace begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Kempinski Hotel Khan Palace is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar.
Kempinski Hotel Khan Palace offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Ski every day of your trip with an easy access to on-site ski slopes. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling and non-motorized water sports. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel.
Have some relaxing fun with family and friends at the games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
An excellent hotel, but too far from the city center”
The Kempinski Hotel Khan Palace is a nice, but not great, hotel. The service and the staff are excellent. But in a city like Ulaan Bataar, with its horrendous traffic jams, Kempinski is a liitle far from the city center.
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Dear John, Thank you for taking the time to post a review of your recent stay with us. We are very pleased that you enjoyed your time with us and found our staff to be very friendly and our facilities comfortable. Your comments are greatly appreciated. Please be informed that our property is located just 2 km away from the city center. We look forward to welcoming you back in the near future. Yours sincerely, Oliver Kuhn, General Manager
Your best option in Ulaanbaatar”
A comfortable and enjoyable stay after a week camping in the desert. It is listed as a 5*, honestly, probably a strong 4*, however it is your best option in Ulaanbaatar. All staff, from Reception, to Room Service, to Butlers and Bell hops are polite and helpful. They gave our bags a clean as requested before sending them up to the room, and later, we took advantage of the complimentary shoe cleaning service for our tired walking boots. Beds are large and comfortable, bathroom clean with strong and hot showers and a good sized bath. Both the food at the restaurants and room service were of a high quality. Note that the Mongolian restaurant serves very large portions! The only issue was the bar/pub across the road that pumps loud music all through the day and night, clearly audible in the rooms. There is no business centre, but they printed documents for us without issue free of charge.
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Superb quality service”
I have been to Ulaanbaatar more than 10 times, and stayed one of the most well known hotel from the beginning to the previous time because its convinience. But it was a great decision to change it for this time to stay at this hotel. It was far beyond my expectation in UB standard. Absolutely fine, quality hotel with lovely and smiley staff with great efficiency. No wonder I will return for the next trip. Thank you.
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nice hotel with nice staff”
was initially disappointed when i saw the hotel, because it certainly doesn't look like a kempinski or 5 star anywhere else i have stayed. the location too seemed far from the center (a good 20 minutes walk in -32 degrees). however first impressions are not always correct. the room was good (no view though but thats just due to drab ub) and the facilities adequate. i had an emergency and had to leave early and the staff - from the gm to the front desk personnel ran around and changed flights for me, even to the extent of the front desk lady paying herself for the ticket change fee and even coming in on her day off to ensure that i got the ticket and passport. the gm was instrumental in arranging everything and very sympathetic too.
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Nice hotel with good service and facilities in UB”
it like staying here because the shower and rooms are all clean and comfortable, the food is good and the service is actually decent for ulaanbaatar. only con is the price.
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Beyond expectance”
I have been traveling to ulaanbaatar over decade time. This hotel was the best choice I ever made!! For sure I will return sometime soon!
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Ulan Bator business hotel”
This is a Kempinski hotel but does not really feel as one. The room is by means good, but front desk, restaurant, ambiance, service ... none of this really match with what Kempinski stands for in Europe. I do not deny this is a good hotel in a country that does not have too much to offer .... but in European terms I would say this is barely 3-4 stars ; while Kempinski is known for their 5 star luxury properties. In fact, it appears that the best hotel in town is now a Best Western ! Not ever in Europe will a Best Western come even close to a Kempinski, let alone be better ! Breakfast is fine here, but dinner did not really impress ; nor did selection of available beverages impress. So while the hotel is not bad, then please do not expect to experience a real Kempinski hotel Not even close. Also, this hotel is located in residential area. Right next to a main avenue that will take you to city center, but the traffic is so dense, that it is actually much faster to walk to city center (brisk walk will take 20 min.). Downtown there are one or two restaurants that do impress more than the hotel restaurant. Incidentally, the Best Western is also next to the main square ... so question is what hotel would be more convenient to stay in.
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2010.04.Ulaanbaatar Kempinski Hotel”
We really enjoy our short stay (3 nights) in Hotel Kempinski. We are traveling a lot in Asia and can compare. We really recommend this hotel. You will feel a strong and good management in all services. We mostly appreciate the breakfast (buffet). It is really one of the best in UB, delicious muesli, a lot of fresh fruit, good bread and delicious confitures, omelette chef but also enough offer for Asian taste. The restaurant offers a good range of national dishes with a very good service under perfect supervision. We were shifting to an another place because of traffic. We found a very nice appartment at Grandirs Hotel (opposite east entrance of State Department Store) which is closed to our office (also to be recommended for long stay)
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The Best hotel in Ulan Bator”
This is the best hotel I have stayed. The other hotels I stayed before were even expensive but not as good as Kempinski. In particulars, the buffet breakfast has great variety and good quality food. Sure it is the best choice in country.
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Comfort after camping”
After 10 days travelling around sleeping in tents the Kempinski was a pleasure. Very comfortable room with a lot of amenities. Great bathroom and shower. The spa was a little underwhelming, it was a small room in a basement and there was construction noise going on. There was only one masseur so two people were not able to get massages at the same time. The location was also a little inconvenient, a friend of ours stayed in the UB hotel and the location was so much better. The Kempinski was a nicer hotel from our conversations but I would go for more convenience if I were to stay again - the city is a lot harder to get around than we expected
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A lone archer in Mongolia ”
The hotel is by far one of the best in the city. The staffs are most helpful and engaging. Service is promptly and efficient. The two in house Japanese restaurants serve fairly authentic Japanese cuisine. The rooms are clean with functional amenities and is fairly spacious. The only slight down sides are the occasional small power glitches in the room which plays havoc with the in house cable tv and the Internet is not as fast as I'd expected; but perhaps it is because mine was a corner room. Definitely a choice you can't go seriously wrong with. I highly recommend it.
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Great room , not ending with pleasant experience ”
New hotel, comfortable clean room and meet the standard 5 stars hotel.Only the location is not in the center or near the attractions.One disappointment was we got the twin room instead of double room and we said ok when the lady staff asked to add more 10USD if upgrading to be a king size bedroom.But in the end we need to pay 12USD because tax surcharge.Of course not a big different but just do not like something unclear especially from a 5 stars hotel staff.
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Dear Vranna, Thank you very much for taking the time to provide us with your feedback following your recent stay. We were delighted to have you and hear of your pleasant experiences. We regret for the mishap occurred during the room upgrade.We sincerely appreciate your kind comments and I will be sure to share your feedback with our entire team. We look forward to welcome you back again in the near future. Yours sincerely, Dirk Bansemer, General Manager
Top notch service!”
This hotel has excellent staff. They all speak English very well. They even went above and beyond to make my birthday extra special! The room had a comfy bed and pillows, well-equipped bathroom, and room service was timely and food was great. Facilities were very clean and measures were taken to maintain a healthy environment. I highly recommend this hotel and will definitely return again.
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Memorable, adventurous, amazing”
I guess Kempinski is the only 5-star hotel in ULN, thanks to the chain hotels group for building this great hotel in ULN - just cannot imagine if there's no international chain hotels in this country.
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Friendly staff, large bedfrooms with character”
We stayed here during the Naadam festival and it was a fantastic base for our trip. The staff go out of their way to help out and with a smile to always welcome you. The bedroom was huge, and had everything to make it a very comfortable stay. It is a short taxi ride in to the main square area, but the old world charm of the hotel makes that distance worthwhile. Our friends stayed in the Blue Sky which was much more expensive, but didnt have the finish or polish for a top 5 star hotel. If visiting UB, I would definitely recommend this hotel.
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Good Japanese restaurant. ”
The hotel room is spacious. The Japanese restaurant in the hotel serves delicious food with reasonable price.
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Pleasant experience away from the busy main street”
Breakfast was amazing with a spread of Japanese cuisine, Continental Breakfast and Mongolian selects. Also included a fresh juice counter which was good! Location of Hotel is a little far off the main Peace Avenue area, but there is a supermarket right opposite the hotel for snacks/supplies you'd need. As the location is slightly far off, it's been compensated with a relatively big room.
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Business Trip to UlaanBaatar”
Overall, this is a very good hotel for business trip. The room is large and clean. Hotel provides internet access everywhere, from your room and restaurant. However, my room is connected to next room with a locked door, and it's a bit noisy and annoying for me since they skype with families or friends from 8am to 11pm ... Staff is very helpful and they can speak fluent English. You can borrow local mobile phone or iPad for free during your stay. Several disco and pub nearby. You can choose to enjoy the wild life or relax in hotel.
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Will book again”
Overall my stay was great and the staff are very helpful especially when I ask for siteseeing locations. I enjoyed my stay at Kempinski.
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Very Nice Hotel”
Great hotel with awesome food, very nice friendly staff. Of all the hotels in UB, it is br far the best. Only drawback is location; however, on a nice sunny day - no issue since just a 20 min walk to centre of town. In winter though, taxis would be needed - although they are inexpensive. Highly recommend.
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