Kempinski Hotel Nay Pyi Taw
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Deluxe  - Guestroom Kempinski Hotel Nay Pyi Taw
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8.9
Excellent
/10
(147 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Kempinski Hotel Nay Pyi Taw

11-12 National Guest House Project, Shwe Pyi Taw Win Road, Dekkhina Thiri Township, National Guesthouse Zone, Nay Pyi Taw, Myanmar - See map

This property is in high demand!

Last booked 5 hours ago

"We booked the Deluxe rooms and I really liked the thoughtful design, the super comfortable bed and pillows."
KAREN - January 4, 2018
Exceptional reputation
Recommended by 97% of guests
Exceptional cleanliness
9.4 rating for cleanliness
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Property ranking|Compared to 64 Nay Pyi Taw properties
See all rankings
Service score
9.3/10
Overall score
8.9/10
Room size
431 sqm.
Review score - United States
9.7/10
Better than
98
%
of Nay Pyi Taw properties
Better than
98
%
of Nay Pyi Taw properties
Bigger than
98
%
of Nay Pyi Taw properties
Better than
98
%
of Nay Pyi Taw properties
Value for money8.7
Distance to city center11.2 km
Location rating8.2

Rooms available at Kempinski Hotel Nay Pyi Taw

9.1
Exceptional
Room comfort & quality
Governor Suite
Governor Suite
...
  • Room size: 182 m²/1959 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Grand Royal Suite
Grand Royal Suite
...
  • Garden view
  • Non-smoking
  • 2 king beds
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Executive Suite
Executive Suite
...
  • Room size: 122 m²/1313 ft²
  • Garden view
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Royal Suite
Royal Suite
...
  • Garden view
  • Shower and bathtub
  • 2 king beds
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Twin Room
Twin Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
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Suite (Governor)
Suite (Governor)
...
  • Shower
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Royal Suite (Grand)
Royal Suite (Grand)
...
  • Shower
Enter dates to see prices
Run of House
Run of House
...
  • Shower
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What people love about Kempinski Hotel Nay Pyi Taw

  • 10.0
    Exceptional
    Breakfast

    "Good and cozy environment, nice breakfast, recommended to stay"

    Yikuan

    |

    June 29, 2018

  • 6.8
    Good
    Breakfast

    "Good food at the breakfast and from the menu for other meals."

    Mary

    |

    December 16, 2017

  • 8.8
    Excellent
    Staff 

    "All the staff were attentive and friendly."

    KAREN

    |

    January 4, 2018

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More about Kempinski Hotel Nay Pyi Taw

More about Kempinski Hotel Nay Pyi Taw

10.0
Exceptional

"Nice pool perfect Food in the Restaurant and very good value..."

Christian

|

December 3, 2017

An overview

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Most talked about facilities

Breakfast
14 mentions
Food & Dining
5 mentions
Swimming Pool
4 mentions
Housekeeping
3 mentions

What they offer

9.2
Exceptional

"The facilities and rooms were good and the swimming pool was..."

Martyn

|

March 22, 2018

View all reviews
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Food and dining

Restaurants on site

Yangon Kitchen Restaurant
Cuisine:Asian, European, Local
Menu:Buffet

Property's guest policies

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Some helpful facts

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Most helpful reviews for Kempinski Hotel Nay Pyi Taw
Couple
Stayed 1 night in July 2019
Deluxe
Exceptional10.0
ExceptionalExcellent hotel in NPT with the best breakfast spread. Didnt get to use the pool, their in house restaurant serves great food also. 5* Hotel !! Staff is very polite and helpful !
Panfrom United StatesReviewed July 17, 2019
Solo traveler
Stayed 2 nights in June 2017
Premier Suite
Exceptional10.0
Great stayI loves it here. Great from top to bottom. Much better priced that I thought for both food and the spa. Everything was top notice for the price I paid. Got agoda secret deal on the suite and it was worth every cent and more. Breakfast great. Room has everything. Only issue was that water could be hotter!
Saulfrom AustraliaReviewed June 23, 2017
Family with young children
Stayed 2 nights in December 2016
Deluxe
Exceptional10.0
True 5 stars luxury hotel in MynmarWe stayed here 2 nights here while traveling to Mandalay. The staffs are very friendly welcoming. The hotel it was was very nice and big with lots of facilities. Breakfast was great too. Would recommend you stay here for least one night.
Nelsonfrom AustraliaReviewed December 30, 2016
Business traveler
Stayed 1 night in October 2015
Deluxe
Exceptional9.0
Fantastic place for business and for Yangon breakA very spacious establishment with one-story buildings, nicely landscaped. Peaceful, but a bit isolated (as everything in NPT), location. Rooms and facilities good quality and nice style. Very helpful and professional staff. Arranged pick up in the very early morning and drop off evening. Nice pool area. Incredible breakfast.
Michaelfrom SwedenReviewed October 20, 2015
Business traveler
Stayed 1 night in June 2018
Deluxe
Excellent8.8
Nice one as usual!Just cool hotel with reasonable price !
Thetfrom MyanmarReviewed November 22, 2018

Reviews of Kempinski Hotel Nay Pyi Taw from real guests

Overall rating
8.8
Excellent
From 282 reviews
Provided by verified guests of
Agoda Reviews (147)Booking.com Reviews (62)
Rating via Agoda8.9
/
10
Cleanliness9.4
Facilities9.1
Location8.2
Room comfort and quality9.1
Service9.3
Value for money8.7
High score for Nay Pyi Taw
Rating
9+ Exceptional (40)
8-9 Excellent (16)
7-8 Very Good (9)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (9)
Jun - Aug (19)
Sep - Nov (17)
Dec - Feb (24)
All guests (147)
All room types
All languages
Showing 69 verified guest comments
1234
10.0
Exceptional
Pan from United States
Couple
Deluxe
Stayed 1 night in July 2019

Exceptional”

Excellent hotel in NPT with the best breakfast spread. Didnt get to use the pool, their in house restaurant serves great food also. 5* Hotel !! Staff is very polite and helpful !

Reviewed July 17, 2019

Dear Pan from United States, Mingalarpar from Kempinski Hotel Naypyitaw. We are very pleased to receive your positive scores and comments regarding your stay with us and the entire team is very pleased knowing that you had a fantastic & comfortable stay and appreciation about our staff and breakfast. It was indeed a great pleasure having you stayed with us and your comment is inspiring and we are looking forward to welcome you again in the near future. With best regards, Hsu Myat Kyaw

Responded July 18, 2019
Kempinski Hotel Nay Pyi Taw
10.0
Exceptional
Saul from Australia
Solo traveler
Premier Suite
Stayed 2 nights in June 2017

Great stay”

I loves it here. Great from top to bottom. Much better priced that I thought for both food and the spa. Everything was top notice for the price I paid. Got agoda secret deal on the suite and it was worth every cent and more. Breakfast great. Room has everything. Only issue was that water could be hotter!

Reviewed June 23, 2017

Dear Mr. Saul, Mingalarbar! Greetings from the Kempinski Hotel Nay Pyi Taw. Thank you very much for taking the time to review our performance! I am very happy to read your positive feedback regarding your stay with us, so others can also benefit from your positive experience. We are very much looking forward to welcoming you again soon. With best regards,

Responded August 23, 2017
Kempinski Hotel Nay Pyi Taw
10.0
Exceptional
Nelson from Australia
Family with young children
Deluxe
Stayed 2 nights in December 2016

True 5 stars luxury hotel in Mynmar”

We stayed here 2 nights here while traveling to Mandalay. The staffs are very friendly welcoming. The hotel it was was very nice and big with lots of facilities. Breakfast was great too. Would recommend you stay here for least one night.

Reviewed December 30, 2016
9.0
Exceptional
Michael from Sweden
Business traveler
Deluxe
Stayed 1 night in October 2015

Fantastic place for business and for Yangon break”

Overall standard of the facilities, Friendly and professional staff, Level of service

A very spacious establishment with one-story buildings, nicely landscaped. Peaceful, but a bit isolated (as everything in NPT), location. Rooms and facilities good quality and nice style. Very helpful and professional staff. Arranged pick up in the very early morning and drop off evening. Nice pool area. Incredible breakfast.

Reviewed October 20, 2015
8.8
Excellent
Thet from Myanmar
Business traveler
Deluxe
Stayed 1 night in June 2018

Nice one as usual!”

Just cool hotel with reasonable price !

Reviewed November 22, 2018

Dear Thet, thank you very much for your great score and wonderful comment. We are happy to see that you have enjoyed your stay and would be happy to welcome you back soon. With best regards from Nay Pyi Taw, Maximilian & Team

Responded November 29, 2018
Kempinski Hotel Nay Pyi Taw
9.2
Exceptional
Martyn from United Kingdom
Family with young children
Deluxe
Stayed 2 nights in March 2018

Friendly staff”

The Kempinski was a nice hotel, fairly typical of those you find in Naypyitaw. The staff were very friendly, particularly with our two young children. The facilities and rooms were good and the swimming pool was lovely. The food in the restaurant was nice. There were quite a few mosquitos in the restaurant, reception and corridor area.

Reviewed March 22, 2018

Dear Martyn, Mingalarbar! Thank you very much for taking the time to review our performance! I am very happy to receive your positive comments and scores regarding your stay with us. Please rest assure, that we share this great feedback with our employees. They will be more than happy to read your wonderful feedback. Thank you very much for this! Please rest assure that we already increase our measurements in regards of the mosquito as it is the season right now. We are very much looking forward to welcoming you back with your family again soon. With best regards, Maximilian & Team

Responded March 23, 2018
Kempinski Hotel Nay Pyi Taw
8.8
Excellent
marc from Myanmar
Couple
Deluxe
Stayed 1 night in February 2017

peaceful stay”

The good: superb swimming pool. tasty breakfast with a lot of choice. high quality bedrooms. The bad: as soon as we arrived the front desk receptionist asked (politely) for a deposit of 50 000 Kyats because ... we booked our room from internet. Not a really pleasant welcome but the receptionist seemed to feel anxious and shy to ask and did not ask again after I told her that we were not thieves.

Reviewed January 28, 2018

Dear marc, thank you very much for taking the time to send us your feedback. I am very glad to see that you enjoyed your stay with us. Please let me apologize about the unpleasant experience you had during the checking. Taking an authorization form the guest credit card is a common procedure in international 5 star hotels. However we do not want to impute anything to our guests. I feel very sorry that this gives you that impression. We for sure will go back and train our colleagues about a more pleasant wording. I hope you had a wonderful journey through Myanmar and back home and hope to welcome you back anytime your might come back to Nay Pyi Taw. With best regards, Maximilian

Responded January 30, 2018
Kempinski Hotel Nay Pyi Taw
10.0
Exceptional
HANJO
Business traveler
Deluxe
Stayed 1 night in December 2017

Best staff”

Last month, I stayed just one night. I ate dinner too much because food was wonderful. That's why I got a stomachache. I went to a reception desk and asked they have a kind of tums or not. A manager Nyein Chan said they cannot give me any medicine if I didn't go to a hospital. Well, it was not that serious so I said it is ok then. I was walking around robby to feel better and Mr.Chan came to me he could give me a jar of ginger tea. After I drank a whole jar of it, it became really better. It was a best hotel ever I stayed. Thank you guys in Kempinski Nay Pyi Taw. C u soon. :)

Reviewed January 19, 2018

Dear HANJO, thank you very much for your wonderful feedback. It is a pleasure to read your comment. We are very happy, that you had an enjoyable stay with us and looking already forward to welcome you back soon. best regards, Maximilian & Team

Responded January 23, 2018
Kempinski Hotel Nay Pyi Taw
8.8
Excellent
KAREN from Singapore
Group
Deluxe
Stayed 1 night in January 2018

Exceptional service with smiles all around”

My friends and I only stayed 1 night on the way back to Yangon. We encountered exceptional service from start to end, and would definitely want to come back again. All the staff were attentive and friendly. We booked the Deluxe rooms and I really liked the thoughtful design, the super comfortable bed and pillows. Details matter! The breakfast spread was good and we also had good service at the restaurant. We will certainly be back.

Reviewed January 04, 2018

Dear Karen, Mingalarbar! Thank you very much for taking the time to review our performance! I am very happy to receive your positive regarding your stay with us. Please rest assure, that we share this great feedback with the related departments. They will be more than happy to read your wonderful feedback. Thank you very much for this! Please let me know, if there is anything what we can prepare to even uplift your experience for your next stay. We are very much looking forward to welcoming you again soon. With best regards, Maximilian & Team

Responded January 13, 2018
Kempinski Hotel Nay Pyi Taw
7.6
Very good
Tom from United Kingdom
Couple
Deluxe
Stayed 2 nights in September 2017

Nice stay to relax”

Nice room, very attentive staff, good pool, tasty breakfast. Was exactly what we needed for a weekend break. It took a very long time after ordering drinks by the pool for them to arrive and some of the cocktails were not very nice.

Reviewed September 25, 2017

Dear Mr Tom, Mingalarbar! Greetings from the Kempinski Hotel Nay Pyi Taw. Thank you very much for taking the time to review our performance! I am very happy to read your positive feedback regarding your stay with us. Please rest assure, that we share this great feedback with the related departments. Furthermore, thank you very much for mentioning the circumstance with the drink service. We will definitely try our best to improve our performance. Thank you very much for this. We are very much looking forward to welcoming you again. With best regards, Maximilian & Team

Responded September 26, 2017
Kempinski Hotel Nay Pyi Taw
8.8
Excellent
Aung from Myanmar
Family with young children
Deluxe
Stayed 1 night in November 2016

A wellknown brand hotel maintaining its world class reputation”

The hotel is great. We only had chance to have breakfast at its flagship Yangon Kitchen and the food served was good. The deluxe room we took was quite nice and big though bathroom.seemed to be too small.

Reviewed November 30, 2016
8.4
Excellent
Thomas from Germany
Couple
Deluxe
Stayed 1 night in March 2016

True 5 star place - in every way”

The staff is so friendly. Nice rooms. Very beautiful breakfast, a true highlight. Like everything in Naypyidaw it's in the middle of nowhere. Since we arrived in the early morning they charged us an extra early check-in fee which was actually more expensive than the whole night we booked. Didn't understand that since we got no houskeeping that day. Also, since it's a 5 star place, everything they arrange for you is quite expensive. But still, staff really tries to help.

Reviewed March 15, 2016
9.2
Exceptional
Siak from Singapore
Business traveler
Deluxe
Stayed 2 nights in February 2019

Pest Control”

Many mosquitoes

Reviewed March 02, 2019

Dear Mr. Saik, Mingalarpar from Kempinski Hotel Naypyitaw. Thank you very much for leaving the comment. We highly appreciate for sharing feedback about your stay with us as it is very valuable for us. I really would like to extend my apology for the inconvenience caused by mosquitoes. As action we are having weekly schedule for pest control in our hotel.We always take seriously our guests’ comments. Please let me know, if there is anything else, what we can prepare to even uplift your experience for your next stay. Thank you very much for choosing to stay with us and look forward to welcome you again. With best regards, Hsu Myat Kyaw

Responded March 03, 2019
Kempinski Hotel Nay Pyi Taw
7.6
Very good
Mary from United States
Business traveler
Deluxe
Stayed 1 night in September 2018

Smoky rooms”

For a non-smoking hotel, the room was very smoky. And the neighbors had smoke pouring out from under their door.

Reviewed September 13, 2018

Dear Ms Mary, Thank you very much for informing us about your experience. I am deeply sorry about these circumstances. We certainly are a non smoking hotel. Unfortunately not every guest abide by these rules. However these should not lead to negative consequences of other guests. Please let me apologize for this situation. i am sure we can avoid such incidences of happening again for your next stay. Please let me know, if there is anything else, what we can prepare to even uplift your experience for your next stay. I believe that we always can improve and for sure try our best to make you exceptional satisfy for your future stays by giving it a more personal touch based on your preferences. I would be very happy to welcome you soon back in our hotel and provide you a more pleasant stay. With best regards, Maximilian & Team

Responded September 14, 2018
Kempinski Hotel Nay Pyi Taw
10.0
Exceptional
sanna from Sweden
Couple
Deluxe
Stayed 1 night in September 2018

Everything was super”

Everything was super

Reviewed September 04, 2018

Dear Sanna, thank you very much for your great comment and for rating our Hotel. We highly appreciate your feedback and are looking forward to welcome you back soon again. With best regards, Maximilian & Team

Responded September 06, 2018
Kempinski Hotel Nay Pyi Taw
10.0
Exceptional
sanna from Sweden
Couple
Deluxe
Stayed 1 night in September 2018

Had a great time!!!!”

Everything was good!!

Reviewed September 04, 2018

Dear sanna, thank you very much for your great score and wonderful comment. We are happy to see that you have enjoyed your stay and would be happy to welcome you back soon. With best regards from Nay Pyi Taw, Maximilian & Team

Responded November 29, 2018
Kempinski Hotel Nay Pyi Taw
8.4
Excellent
NYAN from Myanmar
Business traveler
Deluxe
Stayed 3 nights in August 2018

Excellent”

Room are clean and tidy. Mini bar is complimentary. Breakfast need to improve.

Reviewed August 23, 2018

Dear NYAN, Thank you very much for giving such a great score to us. We are very glad to see your appreciation of our hotel. Thank you very much for your constructive feedback regarding our breakfast. i would highly appreciate , if you could share more details with me. We are looking forward to welcome you soon again! Maximilian & Team

Responded August 24, 2018
Kempinski Hotel Nay Pyi Taw
10.0
Exceptional
eric from United States
Family with young children
Deluxe
Stayed 1 night in August 2017

Exceptional”

Excellent Staffs.

Reviewed August 14, 2017

Dear Mr. Eric, Mingalarbar! Greetings from the Kempinski Hotel Nay Pyi Taw. Thank you very much for taking the time to review our performance! I am very happy to read your positive feedback regarding your stay with us, so others can also benefit from your positive experience. We are very much looking forward to welcoming you again soon. With best regards, Maximilian & Team

Responded August 23, 2017
Kempinski Hotel Nay Pyi Taw
10.0
Exceptional
eric from United States
Family with young children
Deluxe
Stayed 1 night in August 2017

Exceptional”

Exceptional Customer Service

Reviewed August 14, 2017

Dear Eric, Mingalarbar! Greetings from the Kempinski Hotel Nay Pyi Taw. Please excuse my late reply on your review. Thank you very much for taking the time to review our performance! I am very happy to receive your positive regarding your stay with us. Please rest assure, that we share this great feedback with the related departments. They will be more than happy to read your wonderful feedback. Thank you very much for this! We are very much looking forward to welcoming you again soon and would be very thankful, if you could share your positive feedback on TripAdvisor or Facebook, so others can also benefit from your positive experience. It would be a great favor for us. Thank you very much! Maximilian & Team

Responded December 04, 2017
Kempinski Hotel Nay Pyi Taw
10.0
Exceptional
Felix from Germany
Couple
Deluxe
Stayed 1 night in November 2016

Excellent hotel and service”

Truly fantastic experience

Reviewed November 14, 2016
1234
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