This property is in high demand!
Last booked a few minutes ago
"Great relaxing stay."
September 23, 2018
Free Wi-Fi in all rooms!
Last booked a few minutes ago
|Value for money||7.5|
|Nearest airport||Al Maktoum International Airport (DWC)|
|Distance to airport||25.7 km|
March 19, 2016
"The staff were all super friendly and helpful tending to our needs."
December 10, 2016
"Nice beach and very good for a family with kids"
October 31, 2016
"Great location and view."
March 19, 2016
This 5-star property’s location enables guests to explore a number of major attractions such as Aquaventure, the 42-acre water-themed amusement park, the Lost Chambers, and Dolphin Bay. All guestrooms and suites are elegantly furnished with modern amenities for guests’ luxurious comfort. Exploring Dubai is exhilarating, and great places to relax and let the excitement sink in are the restaurants and a bar, as well as a spa and wellness center. When staying at the Kempinski Hotel & Residences Palm Jumeirah, guests are ensured to have a perfect stay with its perfect combination of natural beauty and excellent service.
"Though a distance from the main hustle and bustle it was a p..."
December 10, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Away from the chaos”
The residence where we stayed was a 2 bedroom apartment. Though a distance from the main hustle and bustle it was a perfect getaway. The staff were all super friendly and helpful tending to our needs. The concierge was also knowledgable and even helped with booking the heli tour. Please try the chocolate chip cookies at b'fast buffet. Absolute yummy. Overall, fully satisfied with our stay but will not give full 5 star in order for them to improve further.
Great spacious room”
I liked the hotel location in the palm jameriah area away from the noise and great relaxing area. The rooms were big and spacious ( the two bedroom ocean view had two private bathrooms ) which was very flexible and extremely satisfactory to groups other than the guest bathroom, living room area , full kitchen , washing/drying machine , nice balcony, in summary full needed room facilities in a 5 star hotel. I had a great experience and wonderful time. The hotel was nice and staff were very helpful and professional.
Nice hotel, great breakfast staff, shame about the before 8am maintaince work ”
Weekends away the one thing I look forward to is a sleep in without noise. On the second morning from just before 8am the sound of someone hitting a hammer on sheet metal started. I climbed out of bed to see, there was 4 maintaince men working on a wall. When I asked them to stop he said, just 5 min more. Banging went on for another hour. Called reception, very apologetic and said they'd have it stopped, that the policy of the hotel is no work to take place until 11am. No luck, another 30 min of banging. Only stopped when they finished the job. when checking out, they made the mistake of asking did I enjoy the stay, explained what happened. Just a sorry in return whilst he presented the bill.
Overall a great relaxing break.”
The stay was good and relaxing. The facility at the facility are great (perhaps the swimming pool should extend its summer hours to 9pm and not 7pm as is today). The staff members were all good and gave attention to us all the time. Will plan to revisit in the coming 12 months.
5 Star Staff!”
This was our second visit to this hotel and we returned as we knew the location was perfect to unwind. We had a sea view two bedroom apartment and a lot of reviews say to go for rooms overlooking the pool. You do get the Dubai skyline view but we preferred the late sun on our balcony with great sunsets. We were glad to recognise staff from our previous visit and the service they provide is second to none. In particular Maurice and Vispal (sorry if mis-spelt) who are forever smiling by the pool and work in such high temperatures but maintain their lovely characters all day. Also the knowledgeable and friendly pool bar staff - a lovely Russian guy and his Phillipine colleague. They were very interesting to talk to and work quickly and efficiently. Our rooms were serviced beautifully every day. The hotel is in a great location especially as we were with our grown up children as you get a beach holiday but in the evenings can go into central Dubai for shopping and a myriad of restaurants. We did eat at our hotel as well and found the food improved this time (as this was our only negative point about the hotel during our last visit). There is a lot of building work near the hotel which is expanding and also other hotels being built on the Palm but it didn't spoil the atmosphere there and we managed to ignore it. The beach area is also very safe, lots of shade provided for young children and great facilities. Thank you Kempinski, we can't wait to return.
Excellent choice for relaxing holidays”
Excellent overall stay. Great and supportive staff, always with a big smile on their faces. Excellent breakfast with very helpful staff, always assisting to the infants needs. Very good kids club. The rooms and hotel are immensly large and you avoid being packed at any place.
Nice relaxing !”
I loved the hotel atmosphere of welcoming staff excellent attitude and behaviors. The easy and quick check in and check out. The facilities in the swimming pool. The facilities in the room. The access of each balcony in the rooms with the sea view and setting area. The rooms decoration and space. I liked the idea of giving out some marshmallow sticks for the kids while the parents are busy in checking out.
brilliant, pure opulence”
we got upgraded to a 2 bedder. way oversized for just the 2 of us, a little pricey because we came just after eid. great location for jumeirah area activities and dubai marina, mall of the emirates visits, all within 5-10mim drives,
we stayed in a 2 bedroom superior suite. it was impeccable and very impressive. the bedrooms were extremely spacious. the lounge/dining and kitchen area were beautifully furnished, well presented and equipped. its probably the best suite i have ever stayed in!! for some reasons, i find the bed uncomfortable.
Grand scale luxury”
i stayed at this apartment style hotel with my wife and my son and daughter inlaw. we were all blown away by how big and beautiful our apartment was. the two bedrooms wer huge and both had ensuites walkin robes. our room had a king size bed and my son and his wife had two king size single beds. the apartment was obviously designed for a family of two adults with children. it would have been better having the option of a king size double bed in the second room, but we weren't complaining because for the price this was a worth while option. we had our own private courtyard with it's own pool. there was a full size kitchen, a laundry and an extra shower and toilet. as well as the shower in the master ensuite, there was another one above the bath in there. staff were very friendly and extremely helpful. i highly recommend this hotel.
very nice hotel, very good service.”
we were happy when we spends alot of time sitting in the wonderful hotel,the service was very good and the housekeepers everytime smiles. the breakfast in this hotel was special than other hotels. The atmosphere was quiet largely did not receive any inconvenience. The hotel was appropriate to spend some time to relax. I think I will be visiting this hotel next time.
Beautiful hotel, superb service”
had a great time. loved the ambience! the rooms were exceptional. the view of the gulf was stunning! the sunset was truly invigorating! the agentinian barbecue was very nice. the staff were courteous, helpful and caring. it is a great location for relaxation and quiet retreat! it to be advertised some more!
Best hotel ever”
Best hotel ever. large room with full kitchen Clean and cool swimming pool. but less space of car parking area
Great relaxing stay. Couple of the restaurants not operating but it was managed. Great staff. Will come again.
Dear William, thank you for your warm feedbac, we are happy that you enjoyed your stay. Our team will be looking forward to the opportunity to welcome you back. With kindest regards, Daisy Dingemans Residence Manager
I was unsatisfied with the hotel as I was not given what I requested for. at the same time the reception was not up to a 5 star hotel category when it comes to the smell or even the cleaning part of it. I had to checkout one hour after I checked in. not happy at all.
Holiday at Kempinski Palm Jumeirah”
No hot water - had hotel engineers twice to our room and only resolved at the end of the stay Put in a room at the end of the hotel next to noisy building works (building a second Kempinski) Food was dreadful - certainly not 5 star standard. Only one restaurant - the second was meant to be open from the 1st October, but was still not open for our stay at the end of October - therefore very little choice Decor inside the hotel was bland and depressing Pool staff reserved seats for people who gave back handlers, even though they sometimes never arrived at the pool, and there weren't enough sun loungers for everyone. Staff tried to insist that we take the hotel taxi at 5 times the price, and said they could not get a Dubai taxi - completely untrue if you know Dubai! Very disappointing stay, and wil do own research next time, rather than using, recommendation.
i will never stay there again ”
i didnt like it very expensive not worth it very annoying staff kept on calling me for 3 days and they gave me a room that is very far from the elevator and the service was very very very slow the bathrooms were awful
great hotel - for both business and family trip”
The stay at Kempinski was a pleasant experience - we will come back. The front desk gave a service better than expected. The breakfast was sooo good - good value for money. We ordered breakfast package when we checked in - but seems it was never registered - so every morning they reminded us that we were not signed up for breakfast. Make sure they register in the lobby if you want the breakfast - and I tell you - you want the breakfast. Great to run on the walking path along the sea in the morning. The location get a lower score as the area is not fully developed, a lot of building projects around the hotel - which makes it really difficult to get normal taxies. We used the hotel cars a lot although the cost was a little higher - on the other hand the drivers were magnificent! Only bad thing was that in the season we were there (Feb), there were small irritating flies at the pool - hope the hotel can solve that problem.
No way near 5 star!!”
It was one the worst experience I have ever had! 1 hour and a half to check in (from 03:30pm to 05:05pm waiting in a lousy lobby..) Un qualified receptionist who was claiming that the reason of the delay is my surprising request that I need a lake view which was un true then I have proven to her that it was part of my booking request which proof that they have not read my request at all!! Lousy lobby and the Reception desk remind me of the Government amenities.. Has no hotel touch at all, clearly the owner of their assets decided to convert it to a hotel at the last moment.. 5 Star hotel with only one restaurant with an Italian name and zero Italian flavour.. I am so so disappointed that even with the room upgrade they gave me that they did not have the courtesy to ask me if I need it or not!! part of my booking request online was a baby cot, I had to remind them until close to the evening to bring it up... at last they brought it with out baby covet or at least a baby sheet. My experience with Kempinski Hotel has been always great and am shocked that this building has their name..
nice but for a family not a couple”
we liked our stay, but we didn't know that it was an apartment suite. the whole hotel is a hotel and residence suites. so i was a surprise finding two bedrooms instead of one. i don't know if they have one room suites. if not you would have to look at another option. because this is a family hotel.
Kempinski Hotel & Residences Palm Jumeirah