Kempinski Hotel & Residences Palm Jumeirah
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Kempinski Hotel & Residences Palm Jumeirah

Crescent West, Palm Jumeirah, Dubai, United Arab Emirates
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1 Bedroom Apartment Kempinski Hotel & Residences Palm Jumeirah
1 Bedroom Apartment
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    4 Bedroom Superior Kempinski Hotel & Residences Palm Jumeirah
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     Kempinski Hotel & Residences Palm Jumeirah

    Kempinski Hotel & Residences Palm Jumeirah Reviews

    8.1
    Excellent
    /10
    (106 reviews)See what guests said
    10.0
    Exceptional

    "Great relaxing stay."

    William

    -

    September 23, 2018

    8.7
    Excellent service

    Things you’ll love about Kempinski Hotel & Residences Palm Jumeirah

    Things you'll love

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.1
    See map
    Excellent location
    Popular
    Nearby
  • Aquaventure Water Park2.34 km
  • Dolphin Bay2.89 km
  • Dubai Marina Walk4.98 km
  • IBN Battuta Mall7.7 km
  • Wild Wadi Waterpark8.59 km
  • Mall of the Emirates9.24 km
  • Gurunanak Darbar Sikh Temple9.54 km
  • Burj Khalifa19.07 km
  • Dubai Fountains19.08 km
  • The Dubai Mall19.54 km
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money7.5
    Location rating8.1
    Nearest airportAl Maktoum International Airport (DWC)
    Distance to airport25.7 km

    Rooms available at Kempinski Hotel & Residences Palm Jumeirah

    8.1
    Excellent
    Room comfort & quality
    2 Bedroom Deluxe Suite
    2 Bedroom Deluxe Suite
    ...
    • Room size: 150 m²/1615 ft²
    • Lagoon view
    • 2 single beds and 1 double ...
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    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 112 m²/1206 ft²
    • Partial ocean view
    • 2 single beds and 1 double ...
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    3 Bedroom Suite
    3 Bedroom Suite
    ...
    • Room size: 210 m²/2260 ft²
    • Lagoon view
    • 2 single beds and 2 double ...
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    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 98 m²/1055 ft²
    • Ocean view
    • 1 double bed and 1 queen be...
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    4 Bedroom Superior
    4 Bedroom Superior
    ...
    • Lagoon view
    • Balcony/terrace
    • 2 single beds and 3 double ...
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    5-Bedroom Villa
    5-Bedroom Villa
    ...
    • Beach view
    • Shower and bathtub
    • 5 king beds
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 150 m²/1615 ft²
    • 2 bathrooms
    Enter dates to see prices
    Three-Bedroom Apartment
    Three-Bedroom Apartment
    ...
    • Room size: 260 m²/2799 ft²
    • 3 bathrooms
    Enter dates to see prices
    Three-Bedroom Apartment
    Three-Bedroom Apartment
    ...
    • Room size: 220 m²/2368 ft²
    • 3 bathrooms
    Enter dates to see prices
    Three-Bedroom Apartment
    Three-Bedroom Apartment
    ...
    • 3 bathrooms
    • Shower and bathtub
    Enter dates to see prices
    Have a question for Kempinski Hotel & Residences Palm Jumeirah?

    What people love about Kempinski Hotel & Residences Palm Jumeirah

    • 7.2
      Very good

      "Pleasant staff."

      Abdulrahman

      |

      March 19, 2016

    • 8.4
      Excellent

      "The staff were all super friendly and helpful tending to our needs."

      Noreliza

      |

      December 10, 2016

    • 9.2
      Exceptional

      "Nice beach and very good for a family with kids"

      Hochun

      |

      October 31, 2016

    Recommendations based on your views:
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    More about Kempinski Hotel & Residences Palm Jumeirah

    More about Kempinski Hotel & Residences Palm Jumeirah

    7.2
    Very good

    "Great location and view."

    Abdulrahman

    |

    March 19, 2016

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Though a distance from the main hustle and bustle it was a p..."

    Noreliza

    |

    December 10, 2016

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    The Rib Room
    1.4 km American, British, European
    Kaleidoscope
    2.2 km American, Asian, British
    Shark Bites
    2.3 km American, Fast food
    Mediterranean cuisine
    Mediterranean cuisine
    Le Pirate Restaurant
    4.8 km Mediterranean
    Tribeca
    4.9 km Mediterranean, Vegetarian
    902 Restaurant & Cocktail Bar
    5.1 km Mediterranean
    Asian cuisine
    Asian cuisine
    Hong Loong
    1.4 km Asian, Chinese
    Voi
    2.1 km Asian, French, Vietnamese
    Amala
    2.2 km Asian, Halal, Indian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Kempinski Hotel & Residences Palm Jumeirah from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (106)Booking.com Reviews (677)
    8.1
    /
    10
    Cleanliness8.5
    Facilities8.4
    Location8.1
    Room comfort and quality8.1
    Service8.7
    Value for money7.5
    All languages
    All guests (106)
    All room types

    Show reviews that mention 

    Showing 88 verified guest comments
    12345
    8.4
    Excellent
    Noreliza from Brunei Darussalam
    Group
    2 Bedroom Suite
    Stayed 3 nights in December 2016

    Away from the chaos”

    The residence where we stayed was a 2 bedroom apartment. Though a distance from the main hustle and bustle it was a perfect getaway. The staff were all super friendly and helpful tending to our needs. The concierge was also knowledgable and even helped with booking the heli tour. Please try the chocolate chip cookies at b'fast buffet. Absolute yummy. Overall, fully satisfied with our stay but will not give full 5 star in order for them to improve further.

    Reviewed December 10, 2016
    8.0
    Excellent
    Mohammed from Kuwait
    Group
    2 Bedroom Suite
    Stayed 2 nights in May 2016

    Great spacious room”

    I liked the hotel location in the palm jameriah area away from the noise and great relaxing area. The rooms were big and spacious ( the two bedroom ocean view had two private bathrooms ) which was very flexible and extremely satisfactory to groups other than the guest bathroom, living room area , full kitchen , washing/drying machine , nice balcony, in summary full needed room facilities in a 5 star hotel. I had a great experience and wonderful time. The hotel was nice and staff were very helpful and professional.

    Reviewed May 16, 2016
    6.4
    Good
    marc from Australia
    Family with teens
    2 Bedroom Deluxe Suite
    Stayed 2 nights in June 2016

    Nice hotel, great breakfast staff, shame about the before 8am maintaince work ”

    Weekends away the one thing I look forward to is a sleep in without noise. On the second morning from just before 8am the sound of someone hitting a hammer on sheet metal started. I climbed out of bed to see, there was 4 maintaince men working on a wall. When I asked them to stop he said, just 5 min more. Banging went on for another hour. Called reception, very apologetic and said they'd have it stopped, that the policy of the hotel is no work to take place until 11am. No luck, another 30 min of banging. Only stopped when they finished the job. when checking out, they made the mistake of asking did I enjoy the stay, explained what happened. Just a sorry in return whilst he presented the bill.

    Reviewed June 05, 2016
    8.0
    Excellent
    Jamil from United Kingdom
    Family with teens
    2 Bedroom Deluxe Suite
    Stayed 2 nights in August 2015

    Overall a great relaxing break.”

    1 The rooms are spacious and comfortable 2 the staff were approachable and extremely helpful 3 the shuttle to mall of emirates was a great idea

    The stay was good and relaxing. The facility at the facility are great (perhaps the swimming pool should extend its summer hours to 9pm and not 7pm as is today). The staff members were all good and gave attention to us all the time. Will plan to revisit in the coming 12 months.

    Reviewed August 13, 2015
    9.3
    Exceptional
    Nicola from United Kingdom
    Family with teens
    2 Bedroom Suite
    Stayed 6 nights in May 2015

    5 Star Staff!”

    Staff, location, service

    This was our second visit to this hotel and we returned as we knew the location was perfect to unwind. We had a sea view two bedroom apartment and a lot of reviews say to go for rooms overlooking the pool. You do get the Dubai skyline view but we preferred the late sun on our balcony with great sunsets. We were glad to recognise staff from our previous visit and the service they provide is second to none. In particular Maurice and Vispal (sorry if mis-spelt) who are forever smiling by the pool and work in such high temperatures but maintain their lovely characters all day. Also the knowledgeable and friendly pool bar staff - a lovely Russian guy and his Phillipine colleague. They were very interesting to talk to and work quickly and efficiently. Our rooms were serviced beautifully every day. The hotel is in a great location especially as we were with our grown up children as you get a beach holiday but in the evenings can go into central Dubai for shopping and a myriad of restaurants. We did eat at our hotel as well and found the food improved this time (as this was our only negative point about the hotel during our last visit). There is a lot of building work near the hotel which is expanding and also other hotels being built on the Palm but it didn't spoil the atmosphere there and we managed to ignore it. The beach area is also very safe, lots of shade provided for young children and great facilities. Thank you Kempinski, we can't wait to return.

    Reviewed May 23, 2015
    10.0
    Exceptional
    DEMOS from Cyprus
    Family with young children
    1 Bedroom Apartment
    Stayed 4 nights in August 2013

    Excellent choice for relaxing holidays”

    large room, great breakfast, kids fun

    Excellent overall stay. Great and supportive staff, always with a big smile on their faces. Excellent breakfast with very helpful staff, always assisting to the infants needs. Very good kids club. The rooms and hotel are immensly large and you avoid being packed at any place.

    Reviewed September 04, 2013
    8.3
    Excellent
    SUBAIR from India
    Family with young children
    3 Bedroom Suite
    Stayed 3 nights in October 2012

    Nice relaxing !”

    It's an amazing I recommended all to choose Kempinski Hotel & Residences Palm Jumeirah

    I loved the hotel atmosphere of welcoming staff excellent attitude and behaviors. The easy and quick check in and check out. The facilities in the swimming pool. The facilities in the room. The access of each balcony in the rooms with the sea view and setting area. The rooms decoration and space. I liked the idea of giving out some marshmallow sticks for the kids while the parents are busy in checking out.

    Reviewed November 03, 2012
    8.7
    Excellent
    Alfian from Singapore
    Couple
    1 Bedroom Apartment
    Stayed 1 night in October 2012

    brilliant, pure opulence”

    Excellent rooms and views, service

    we got upgraded to a 2 bedder. way oversized for just the 2 of us, a little pricey because we came just after eid. great location for jumeirah area activities and dubai marina, mall of the emirates visits, all within 5-10mim drives,

    Reviewed November 02, 2012
    9.3
    Exceptional
    Alice from Philippines
    Couple
    1 Bedroom Apartment
    Stayed 1 night in June 2012

    Stunning Location!”

    relaxing and serene stay

    we stayed in a 2 bedroom superior suite. it was impeccable and very impressive. the bedrooms were extremely spacious. the lounge/dining and kitchen area were beautifully furnished, well presented and equipped. its probably the best suite i have ever stayed in!! for some reasons, i find the bed uncomfortable.

    Reviewed August 21, 2012
    9.7
    Exceptional
    Greg from Australia
    Group
    2 Bedroom Suite
    Stayed 1 night in April 2012

    Grand scale luxury”

    Huge rooms, lots of room and quality everything.

    i stayed at this apartment style hotel with my wife and my son and daughter inlaw. we were all blown away by how big and beautiful our apartment was. the two bedrooms wer huge and both had ensuites walkin robes. our room had a king size bed and my son and his wife had two king size single beds. the apartment was obviously designed for a family of two adults with children. it would have been better having the option of a king size double bed in the second room, but we weren't complaining because for the price this was a worth while option. we had our own private courtyard with it's own pool. there was a full size kitchen, a laundry and an extra shower and toilet. as well as the shower in the master ensuite, there was another one above the bath in there. staff were very friendly and extremely helpful. i highly recommend this hotel.

    Reviewed May 14, 2012
    8.7
    Excellent
    Hussam from Saudi Arabia
    Family with young children
    2 Bedroom Suite
    Stayed 5 nights in March 2012

    very nice hotel, very good service.”

    the location of this hotel was excellent.

    we were happy when we spends alot of time sitting in the wonderful hotel,the service was very good and the housekeepers everytime smiles. the breakfast in this hotel was special than other hotels. The atmosphere was quiet largely did not receive any inconvenience. The hotel was appropriate to spend some time to relax. I think I will be visiting this hotel next time.

    Reviewed May 11, 2012
    9.0
    Exceptional
    Abiye from Nigeria
    Business traveler
    1 Bedroom Apartment
    Stayed 2 nights in May 2012

    Beautiful hotel, superb service”

    Clean rooms

    had a great time. loved the ambience! the rooms were exceptional. the view of the gulf was stunning! the sunset was truly invigorating! the agentinian barbecue was very nice. the staff were courteous, helpful and caring. it is a great location for relaxation and quiet retreat! it to be advertised some more!

    Reviewed May 07, 2012
    9.7
    Exceptional
    junyong from South Korea
    Business traveler
    2 Bedroom Suite
    Stayed 1 night in July 2015

    Best hotel ever”

    Large room, pool, good staff

    Best hotel ever. large room with full kitchen Clean and cool swimming pool. but less space of car parking area

    Reviewed July 30, 2015
    10.0
    Exceptional
    William from United Arab Emirates
    Couple
    2 Bedroom Suite
    Stayed 1 night in September 2018

    Staycation”

    Great relaxing stay. Couple of the restaurants not operating but it was managed. Great staff. Will come again.

    Reviewed September 23, 2018

    Dear William, thank you for your warm feedbac, we are happy that you enjoyed your stay. Our team will be looking forward to the opportunity to welcome you back. With kindest regards, Daisy Dingemans Residence Manager

    Responded October 01, 2018
    Kempinski Hotel & Residences Palm Jumeirah
    6.4
    Good
    faisal from United Arab Emirates
    Couple
    1 Bedroom Apartment
    Stayed 1 night in January 2016

    unsatified ”

    I was unsatisfied with the hotel as I was not given what I requested for. at the same time the reception was not up to a 5 star hotel category when it comes to the smell or even the cleaning part of it. I had to checkout one hour after I checked in. not happy at all.

    Reviewed January 31, 2016
    4.7
    Michelle from United Kingdom
    Family with teens
    2 Bedroom Suite
    Stayed 8 nights in October 2014

    Holiday at Kempinski Palm Jumeirah”

    No hot water - had hotel engineers twice to our room and only resolved at the end of the stay Put in a room at the end of the hotel next to noisy building works (building a second Kempinski) Food was dreadful - certainly not 5 star standard. Only one restaurant - the second was meant to be open from the 1st October, but was still not open for our stay at the end of October - therefore very little choice Decor inside the hotel was bland and depressing Pool staff reserved seats for people who gave back handlers, even though they sometimes never arrived at the pool, and there weren't enough sun loungers for everyone. Staff tried to insist that we take the hotel taxi at 5 times the price, and said they could not get a Dubai taxi - completely untrue if you know Dubai! Very disappointing stay, and wil do own research next time, rather than using, recommendation.

    Reviewed November 01, 2014
    4.7
    Anwar from Kuwait
    Group
    3 Bedroom Suite
    Stayed 2 nights in January 2014

    i will never stay there again ”

    nice outdoor , nice products in bathroom

    i didnt like it very expensive not worth it very annoying staff kept on calling me for 3 days and they gave me a room that is very far from the elevator and the service was very very very slow the bathrooms were awful

    Reviewed January 20, 2014
    7.7
    Very good
    Lotte
    Business traveler
    2 Bedroom Deluxe Suite
    Stayed 4 nights in February 2013

    great hotel - for both business and family trip”

    Big room, best breakfast ever, good service in front desk

    The stay at Kempinski was a pleasant experience - we will come back. The front desk gave a service better than expected. The breakfast was sooo good - good value for money. We ordered breakfast package when we checked in - but seems it was never registered - so every morning they reminded us that we were not signed up for breakfast. Make sure they register in the lobby if you want the breakfast - and I tell you - you want the breakfast. Great to run on the walking path along the sea in the morning. The location get a lower score as the area is not fully developed, a lot of building projects around the hotel - which makes it really difficult to get normal taxies. We used the hotel cars a lot although the cost was a little higher - on the other hand the drivers were magnificent! Only bad thing was that in the season we were there (Feb), there were small irritating flies at the pool - hope the hotel can solve that problem.

    Reviewed March 30, 2013
    4.3
    Hussain from United Arab Emirates
    Couple
    1 Bedroom Apartment
    Stayed 2 nights in March 2013

    No way near 5 star!!”

    Location and Garden

    It was one the worst experience I have ever had! 1 hour and a half to check in (from 03:30pm to 05:05pm waiting in a lousy lobby..) Un qualified receptionist who was claiming that the reason of the delay is my surprising request that I need a lake view which was un true then I have proven to her that it was part of my booking request which proof that they have not read my request at all!! Lousy lobby and the Reception desk remind me of the Government amenities.. Has no hotel touch at all, clearly the owner of their assets decided to convert it to a hotel at the last moment.. 5 Star hotel with only one restaurant with an Italian name and zero Italian flavour.. I am so so disappointed that even with the room upgrade they gave me that they did not have the courtesy to ask me if I need it or not!! part of my booking request online was a baby cot, I had to remind them until close to the evening to bring it up... at last they brought it with out baby covet or at least a baby sheet. My experience with Kempinski Hotel has been always great and am shocked that this building has their name..

    Reviewed March 06, 2013
    7.3
    Very good
    Abdulaziz from Saudi Arabia
    Couple
    1 Bedroom Apartment
    Stayed 5 nights in March 2012

    nice but for a family not a couple”

    the garden and pool were very nice

    we liked our stay, but we didn't know that it was an apartment suite. the whole hotel is a hotel and residence suites. so i was a surprise finding two bedrooms instead of one. i don't know if they have one room suites. if not you would have to look at another option. because this is a family hotel.

    Reviewed April 26, 2012
    12345
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    • Excellent location
    • Aquaventure Water Park