Excellent 8.3
Based on 81 reviews

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About this property


Situated in the historical 'old city' of Suzhou, this majestic property is a great base for exploring the city's ancient architecture and natural beauty. Kempinski Hotel Suzhou's city center location on Guobin Road makes it easily accessible to and from various modes of transportation such as train and bus. The hotel's 22 floors and 458 guest rooms are completely surrounded by serene and picturesque landscape, making it ideal for light outdoor activities like cycling, jogging, and strolling. Near the hotel, guests will find a number of attractions, namely Ligongdi St., Dushu Lake, Jinji Lake, and the Science Exhibition Center. Guests can also take full advantage of the hotel's facilities, from the 4,000sqm Health and Recreation Center - complete with a gym, yoga, and in-door swimming pool, an array of restaurants and bars, and the city's largest ballroom which can seat up to 1,200 persons.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Land sports

  • Golf course (within 3 km)

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 170 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 458
Room Voltage: 220
Year Hotel Built: 2008
Year Hotel Last Renovated: 2008
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Verified traveler reviews

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based on 81 reviews
  • Cleanliness 8.9
  • Facilities 8.0
  • Location 8.4
  • Room comfort and quality 8.7
  • Service 8.4
  • Value for money 8.2
  • Food and dining 7.4
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