Excellent 8.3
Based on 48 reviews

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About this property

Description

The only international hotel in Wuxi, this is by far the only place guests should consider when down here. The city is between Shanghai and Nanjing and can be a good stopover city for a little bit of shopping. Also, the Taihu Lake is a must-see and is a designated Scenic Area by the Chinese government. In addition to the restaurants and bars, the hotel includes an authentic Paulaner brewery which could very well make you think you are in Germany. After a long ride getting into Wuxi, head over to the spa to relax those sore muscles and feel refreshed. A true jewel in this industrial town, Kempinski Hotel Wuxi is a must-stay hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Kids club
  • Playground

Access

  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 300 CNY
Breakfast Charge (when not included in room rate): 158 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.5 km
Distance to Airport: 30 km
Internet Usage Fee: 60 CNY
Non-Smoking Rooms / Floors: Yes
Number of Floors: 22
Number of Restaurants: 5
Number of Rooms : 400
Parking Fee (per day): 25 CNY
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2007
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Verified traveler reviews

Filter by traveler type
Excellent



based on 48 reviews
  • Cleanliness 8.9
  • Facilities 7.0
  • Location 7.6
  • Room comfort and quality 8.6
  • Service 8.3
  • Value for money 8.3
  • Food and dining 8.0
Sort by

Bernardette from Singapore
Solo travelers
Premier Room
Stayed 6 nights in April 2016
Not bad for price
Friendly staff and great service. No much amenities though.
Reviewed April 21, 2016

CHEE from Malaysia
Business travelers
Premier Room
Stayed one night in September 2015
nice hotel, firendly staff and good location.
nice hotel, firendly staff and good location.
nice hotel, firendly staff and good location.
Reviewed September 20, 2015

SIA from Singapore
Business travelers
Premier Room
Stayed 3 nights in March 2015
Reasonably Good Hotel in Wuxi
Comfortable Room & Bed, Stable Wifi
My stay in Kempinski Hotel Wuxi has been a good one. The hotel is one of the best in Wuxi in term of standard and class. Room comfort is one of the main selling point here. Foods in hotel restaurant is good where they served international buffet with many variety. The only letdown would probably be the location where it is abit of distance to the nearest mall.
Reviewed March 19, 2015

Jit from Singapore
Families with young children
Business Suite Room
Stayed 3 nights in September 2014
Very nice hotel
Location, food and service
Great experience of a truly 5 stars hotel. Highly recommended.
Reviewed November 02, 2014

Paul from United States
Business travelers
Premier Room
Stayed 6 nights in March 2014
Good biz hotel
Cleaness, Service, size of room
Good services and big enough room for standard. Also the cleaness was great! recomand for biz travellers.
Reviewed May 22, 2014

SIA from Singapore
Business travelers
Premier Room
Stayed 4 nights in March 2014
Classy Hotel with Excellent Service
Hotel Standard, Staff Service, Room Comfort
Kempinski Hotel Wuxi is classy with great decorations. Hotel is equipped with large & comfortable rooms. Wifi speed is fast and stable. Great breakfast available. Hotel is almost perfect except that it is not located within walking distance to any shopping malls or shops.
Reviewed March 15, 2014

Shuiqing from United States
Families with older children
Business Suite Room
Stayed one night in February 2014
Good location. Good service.
Service was attentive and efficient. Good location, close to major sightseeing and shopping area.
Reviewed February 10, 2014

Edward from United Kingdom
Business travelers
Business Suite Room
Stayed 3 nights in November 2013
disappointing stay
the size of room for cost. the design of bathroom
this is supposed to be a kempinski 5 star hotel, it is not. it is 3 star at best (world reference). the food was very poor for a 5 star hotel, the breakfast was terrible. a huge selection of tasteless food. a couple came down in their bathrobes and were not challenged about their dress. the breakfast in the executive lounge was even worse, so went to the main restaurant. the wine in the evening was the same bottle for 3 nights. i explained that the bottle needs to be changed daily, that the wine goes stale within a few hours. the hotel suffers typically for china for catering to chinese tastes, not international tastes. international hotel brands should keep their international image. most of the reception staff could not understand english well, room service could not understand at all. all front of house staff need a full english course. the hotel needs to upgrade itself to international kempinski standards. kempinski is supposed to be luxury, relaxation. kempinski, remove your name from this hotel it is taking your name downhill. call it another brand in china. or improve it quickly.
Reviewed February 02, 2014

CHRISTINA from Singapore
Business travelers
Premier Room
Stayed 3 nights in October 2013
Value for money hotel
luxurious, sophisticated and comfortable
Felt great staying in the hotel with full facilities and especially the high speed internet that allows working in the room efficiently. The cafe lounge was cosy and the hotel staff is warm and friendly.
Reviewed October 31, 2013

Wei from China
Solo travelers
Premier Room
Stayed 2 nights in October 2013
Clean and modern
big bathroom, comfortable bed, clean room
The room was clean and and the design was modern. I especially liked the bathroom. The bathtub was deep.
Reviewed October 19, 2013



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