8.9

Excellent
/10
(5,517 reviews)See what guests said
Highly rated by guests – 84% would recommend
Highly rated by guests – 84% would recommend
Housekeeping10
Breakfast2
24-hour front desk2
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Ski Dubai 190 m
Wild Wadi Waterpark 2.5 km
Burj Al Arab 2.8 km
Atlantis Aquaventure Waterpark 7.9 km
Dubai Miracle Garden 8.1 km
The Dubai Fountain 11.6 km
Burj Khalifa 11.7 km
Dubai Aquarium & Underwater Zoo 12.0 km
The Dubai Mall 12.2 km
Dubai Creek 19.2 km
Nearby landmarks
Fann A Porter 40 m
Deyaar HQ 170 m
Ski Dubai 190 m
Après 270 m
Softtouch Spa 290 m
Aizone 310 m
Harvey Nichols 330 m
Pixi 330 m
Charles & Keith 330 m
Camper 340 m
Kempinski Mall Of The Emirates Hotel

"Executive room a plus with drinks, coffee tea and great food."

Lisa - April 30, 2019
Corner Suite - Guestroom Kempinski Mall Of The Emirates Hotel
Lobby Kempinski Mall Of The Emirates Hotel
Interior view Kempinski Mall Of The Emirates Hotel
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Removed from saved list
Free Wi-Fi

Kempinski Mall Of The Emirates Hotel

Sheikh Zayed Road, 4th Interchange, Al Barsha, Dubai, United Arab Emirates, 120679 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Ski Dubai
Within 190 m of property
Attention

This property is in high demand!

11 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.1
Distance to city center5. Km
Location rating9.2
Nearest airportDubai International Airport (DXB)
Distance to airport22.6 km

Rooms available at Kempinski Mall Of The Emirates Hotel

Excellent
Room comfort & quality
8.8
Two Bedroom Aspen Ski Chalet
...
  • Room size: 150 m²/1615 ft²
  • Mountain view
  • 1 king bed
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Three Bedroom Aspen Ski Chalet
...
  • Room size: 228 m²/2454 ft²
  • Park view
  • 3 double beds
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Duplex Aspen Ski Chalet
...
  • Room size: 76 m²/818 ft²
  • Mountain view
  • 1 king bed
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Aspen Pool Chalet
...
  • Room size: 61 m²/657 ft²
  • Pool view
  • 1 king bed
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Aspen Ski Chalet
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 king bed and 1 double bed
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Grand Deluxe Room
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
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Corner Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
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Tower Suite - Including access to Ski Dubai Park for 2
...
  • Room size: 160 m²/1722 ft²
  • Shower and bathtub
  • 1 sofa bed & 1 sofa bed & 1...
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Deluxe Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds or 1 king bed
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Executive Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Kempinski Mall Of The Emirates Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 260 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Kempinski Mall Of The Emirates Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Kempinski Mall Of The Emirates Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Kempinski Mall Of The Emirates Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Kempinski Mall Of The Emirates Hotel. Adults can enjoy breakfast offered with an additional charge of 150 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Kempinski Mall Of The Emirates Hotel?

The closest train, metro, or bus station to Kempinski Mall Of The Emirates Hotel is Mall of the Emirates Metro Station, 440 m away.

What restaurants are nearby Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel is located in Al Barsha, famous for good restaurants such as Olea, Salero Tapas & Bodega and Aspen by Kempinski.

What popular shopping places are close to Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel is located in Al Barsha area which features shopping places such as Mall of the Emirates, Fann A Porter and House Of Windsor Jewellers.

What are popular attractions near Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel is located in Al Barsha area, which is famous for attractions such as Ski Dubai, Softtouch Spa and Fatima Abdullah Mohammed Rasheed Mosque.

What popular natural sightseeing spots are close to Kempinski Mall Of The Emirates Hotel?

Kempinski Mall Of The Emirates Hotel’s nearby natural sights include alqouz camp located in the same Al Barsha area.

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Explore the neighborhood

What people love about Kempinski Mall Of The Emirates Hotel

  • 8.8

    Excellent
    Location

    "Very good location, comfortable and kids love it"

    Abdulla

    |

    July 12, 2018

  • 8.8

    Excellent
    Staff 

    "The staff was very accommodating."

    MARCOS

    |

    March 11, 2021

  • 9.2

    Exceptional

    "To shop and find food were easy."

    Johanes

    |

    December 12, 2019

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Location score
9.2/10
Service score
8.9/10
Cleanliness score
9.1/10
Room comfort score
8.8/10
Better than
99
%
of Dubai properties
Better than
98
%
of Dubai properties
Better than
98
%
of Dubai properties
Better than
98
%
of Dubai properties
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Overall rating:

8.9

Excellent
5,517 reviews
Cleanliness
9.1
Facilities
8.7
Location
9.2
Read all reviews >
What travelers say they love:
Attached to the Mall of Emirates so very convenient.
Raza from United Kingdom
Business traveler
More about Kempinski Mall Of The Emirates Hotel

More about Kempinski Mall Of The Emirates Hotel

Located on Sheikh Zayed Road in the Al Barsha district, Kempinski Mall Of The Emirates Hotel is centrally situated within close proximity to areas such as Downtown Dubai, Dubai Marina, and Palm Jumeirah, with the Mall of the Emirates metro station a mere 5-minute walk away. The hotel boasts the only indoor snow and ski resort in the UAE. If you love to mix balmy desert temperatures with an artificial winter environment, this is paradise found. In addition to the extensive hotel facilities like the pool, gym, boutique shops, and tourist essentials such as the tour desk and currency exchange, you can also enjoy the ski and winter playground of the Ski Dubai. If you end up getting too chilled, it will be easy to warm up in the sun while staying cool at either Wild Wadi Waterpark or Aquaventure Water Park - both easily accessible. With a range of accommodation including rooms, suites, and ski chalets, each equipped and furnished to the highest luxury standards, there is literally something for everyone at Kempinski Mall Of The Emirates Hotel.

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Most talked about facilities

Housekeeping

13 mentions

Food & Dining

10 mentions

Breakfast

10 mentions

Swimming Pool

6 mentions

What they offer

9.6

Exceptional

"I plan to stay again during my next trip."

Raza

|

February 26, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Halal
Vegetarian
Gluten-free
Buffet

Restaurants on site

Aspen
Cuisine:European
Mosaic Chill
No additional information available
Salero
Cuisine:Spanish
Olea
Cuisine:Mediterranean, Middle Eastern
Noir
Cuisine:Asian, Peruvian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Kempinski Mall Of The Emirates Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.7
Location9.2
Room comfort and quality8.8
Service8.9
Value for money8.1
High score for Dubai
Rating
9+ Exceptional (213)
8-9 Excellent (106)
7-8 Very Good (62)
6-7 Good (24)
<6 Below Expectation (34)
Time of the year
Mar - May (122)
Jun - Aug (77)
Sep - Nov (119)
Dec - Feb (121)
Don't miss out!Properties in Dubai are being booked every minute!
All guests (602)
All room types
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Show reviews that mention 

Showing 439 verified guest comments
12345
9.3
Exceptional
Wael from Lebanon
Family with young children
Deluxe Room
Stayed 1 night in April 2012

Great location, but far from city center.”

Good Hotel for shopping & entertainment.

great hotel located inside a shopping mall (mall of the emirates), walking distance to the beach & next to the famous 7 stars luxury hotel "burj alarab". the hotel having a good location for those who wanna be far from traffic & crowded area's & it's between deira & jumeirah area, in albrasha street. it was a nice welcome, fabulous hospitality, friendly staff, having an extra large lobby. rooms was big, clean, neat & tidy & having great view to the sea. kempinski having an easy access to the bus station & few walking distance from the metro station. it's a perfect hotel that will fit all ages as it's located in a shopping mall, where you can find all your needs, & there's also lots of entertainment, such as ski dubai, magic planet, vox cinemas, & ductac. there's also 21 coffee shops from the most famous coffee shops, 13 confectionary, such as baskin robbins, dunkin donuts, haagen dazs, crispy kreme,patchi, etc.. 33 fastfood restaurants, & 31 restaurants from the most famous & international restaurants.

Reviewed April 29, 2012

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10.0
Exceptional
LEE from Singapore
Solo traveler
Superior Room
Stayed 2 nights in November 2013

Very pleasant stay, good concierge service”

Excellent concierge service, Nice bed room and good location within the shopping Mall.

I have a free room upgraded and was very happy with the interior deco of the room. The concierge service was excellence, they helped me to make reservation to dine at Buri Al Arab, enjoy the afternoon tea at Emirate place, getting ticket to watch Ballet show at Madinat Theatre. The overall package and services I enjoyed is certainly value for money. It was a good choice for me to have pick The Kempinski Hotel as my first hotel stayed in Dubai.

Reviewed November 29, 2013

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10.0
Exceptional
Jarvin from Australia
Couple
Superior Room
Stayed 2 nights in December 2014

Best Honeymoon Experience!”

Decor Comfort Staff

Stayed here 2 nights for our honeymoon and it was an amazing and unforgettable experience! When I booked the hotel, I added a comment 'We are on our honeymoon' not expecting much if anything. When we arrived, we were amazed with how beautiful and elegant the lobby was and the staff were very welcoming at check-in. When we got into the room we were treated with a wonderful surprise of a beautiful bed decoration and a bouquet of flowers on the side table, as well as rose petals in the bath tub! Later that night they even gave us a complimentary cake! In regards to the room itself, it was very stylish, modern and spacious! The bed was very comfortable and the bathroom was big and modern. I have nothing bad to say about this hotel, we're very glad we stayed here! The fact that its connected to the mall of emirates was a bonus! Easy access to shopping and right next to our favourite restaurant in Dubai - The Cheesecake factory! We're very glad we stayed here and we would definitely come back again! 5 stars across the board!

Reviewed December 29, 2014

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9.7
Exceptional
Sylvia from Singapore
Family with young children
Deluxe Room
Stayed 2 nights in December 2012

Thoughtful hotel in a great location”

Great location with activities for both adults and children

Our family of 4 (with 2 young children, 4&7) had a 2 nights stay at the deluxe room. Generally, the hotel is tastefully designed, and elegant. The deluxe room which we booked is very well designed, paying attention to details which was very thoughtful (e.g. there is a small sink besides the beverage area so that we do have to to go the toilet to was the cups. This is probably the first of the many hotels which I had stayed paying attention to such minor details). Great location as well as it is located besides the mall of emirates and ski dubai. Kids love the ski dubai and the magic planet which has rides and games.

Reviewed December 31, 2012

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10.0
Exceptional
Lisa from United States
Couple
Stayed 4 nights in April 2019

Excellent Hotel in the Mall of the Emirates”

Excellent Hotel in the Mall of the Emirates, great location, clean rooms, spacious. Executive room a plus with drinks, coffee tea and great food. Upgrade to a room with a view of the beautiful Burj Al Arab and swimming pool a plus. Would recommend to anyone and will choose to stay here again when returning to Dubai. Easy access to the Metro through the Mall. There is also skiing just outside the door inside the Mall.

Reviewed April 30, 2019

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Dear Ms Lisa, Thank you very much for taking the time to share your feedback in regards to your recent stay with us. We are delighted to know that you enjoyed your experience in our property especially the upgraded room and our facilities. We certainly look forward to welcoming you back to the Kempinski Hotel Mall of the Emirates, in the not too distant future. Yours sincerely, Slim Zaiane General Manager

Responded May 11, 2019
Kempinski Mall Of The Emirates Hotel
9.0
Exceptional
Ajil from Saudi Arabia
Couple
Superior Room
Stayed 4 nights in November 2010

SOLD! for the lovely lady in red”

Rooms, Bathrooms, Staff, metro Station

if you havent been to a Kempinski, you havent been anywhere. the hotel is just grand, made my wife and I feel Napolian, we ruled the world. if you got an extra dime in your travel, Kempenski makes it worth allot more. its just that Dubai Mall was more of an attraction than Emirates mall. its also a little far from the airport.

Reviewed November 08, 2010

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9.7
Exceptional
Keith from United Kingdom
Solo traveler
Superior Room
Stayed 1 night in May 2012

Superb Hotel”

One of the finest hotels in the world !

I stayed in Dubai near this hotel for several years and used the facilities almost every week but had never stayed there until this trip. Rooms and bathroom / shower are massive and clean. The whole hotel is class and the poolside bar staff were very good and helpful. Anyone going to Dubai should stay here as it is joined to the Mall of Emirates and has rooms looking over the indoor ski slope (at extra cost)

Reviewed November 11, 2012

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10.0
Exceptional
Mohamad from Indonesia
Family with young children
Stayed 10 nights in December 2016

Great Hotel for Long Stays”

I stayed here with my wife and 6 yo. daughter for the New Years for 10 nights. It was beautiful and luxurious. All the regular rooms are Junior Suites with large bathroom. Good for the long stay because you don't feel claustrophobic and plenty of room to move around and place all your luggages and all the shopping. I didn't use much of the facilities, the pool was rather small, but the direct access to the mall is probably the best facility ever. The huge mall opens till midnight and you'll never run out of things to eat or do. Ski Dubai is here as well. The staff were all friendly and attentive to all your needs. The room service selection were a bit limited, but again, you have the huge mall to choose what you want to eat. The location of the hotel is also pretty good because it's close proximity to Dubai's other places and not within the constant traffic of Downtown Dubai.

Reviewed January 16, 2017

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Dear Mr. Mohamad, Thank you for your valuable feedback following your stay at the Kempinski Hotel Mall of the Emirates. We are indeed delighted to read that you and your family had an amazing stay with us. I will be sure to share this great feedback of yours with the rest of the team. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager

Responded August 29, 2017
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Paul from United States
Business traveler
Deluxe Room
Stayed 8 nights in March 2010

My Kempinski Stay - Dubai”

The hotel was accessible to the Mall of the Emirates. The hotel offered an excellent professionally assisted business center. The room size was more than adequate and the bathrooms were large with a separate shower and bathtub. The meals in the Main Dining room were excellent with a great variety. I will definitely stay at the Kemnpinski in Dubai during my next visit.
None

The hotel was accessible to the Mall of the Emirates. The hotel offered an excellent professionally assisted business center. The room size was more than adequate and the bathrooms were large with a separate shower and bathtub. The meals in the Main Dining room were excellent with a great variety. I will definitely stay at the Kemnpinski in Dubai during my next visit.

Reviewed March 22, 2010

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10.0
Exceptional
Salwa from Singapore
Family with young children
Deluxe Room
Stayed 5 nights in August 2016

Fantastic majestic hotel”

This hotel made our stay in Dubai so unforgettable. The lobby was so clean and majestic that we were all in awe. The kind lady at reception upgraded our room and it was just perfect. Loved the fact that MOE was just next door (just a walk through the hotel cafe) and Cheesecake Factory greeted us first thing in the mall. The rooms were so clean and the staff were all so friendly and accommodating. The staff who served us at breakfast were all so nice and sweet. We will def return to Kempinski again when we go back!

Reviewed September 07, 2016

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8.0
Excellent
Lachlan from Australia
Family with young children
Superior Room
Stayed 2 nights in December 2010

Great hotel in great location”

Location
the corner room we were in had a diesel/tar smell wafting in

the kempinski mall of the emirates hotel is located in a fabulously convenient location. step out of the lobby directly in the mall of the emirates, and wander through the shops in the large complex. easy to drop off your shopping, and continue back to view more shops. convenient to be near a large supermarket (carrefours) also, when travelling with young children and you require bits and pieces for them. 2 pools (one heated) which was enjoyed by our children. close to wild wadi waterworld, which is only a short taxi ride away.

Reviewed December 30, 2010

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10.0
Exceptional
Frank from United States
Solo traveler
Deluxe Room
Stayed 1 night in October 2015

Great Hotel in Dubai”

Service and Staff, Room amenities, Large Bathroom

Fantastic hotel with wonderful staff and friendly and attentive service. The room was beautiful with extremely comfortable bed and large amenity-laden bathroom. The executive lounge staff and food were wonderful. Would highly recommend to anyone staying in Dubai. Have the Mall of the Emirates right there was an added bonus.

Reviewed October 26, 2015

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9.0
Exceptional
Sammer from Saudi Arabia
Business traveler
Deluxe Room
Stayed 4 nights in November 2011

Lovely hotel and service, Great location ”

Great location

enjoyedd the stay for the location was inside the mall of the emirate. ease of shopping shops stay open till 11:30 pm easy access to Metro,, so you can go to other malls for pleasure or to dubai exhibition center for business my only disappointement was that it said on agoda that the hotel had night club.. infact that was not available

Reviewed December 04, 2011

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9.7
Exceptional
John from United States
Solo traveler
Grand Deluxe Room
Stayed 4 nights in February 2012

Wonderful experience”

Spacious comfortable room, clean, huge bathroom with a relaxing shower, exceptional service

without reservation i would recommend the the kempinski mall of the emirates hotel. the location is great and the hotel with all amenities is unmatched.

Reviewed February 20, 2012

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9.0
Exceptional
Samuel from Indonesia
Couple
Deluxe Room
Stayed 2 nights in November 2010

Great Hotel, Great Location”

Very clean hotel and nice room
None

I really recommened this hotel. The Lobby is big and also the room is awesome. I use upgrade Deluxe room, the bathroom is very nice, also complete amenities. But the best thing is the hotel is in the Emirates Mall, one of the best mall in Dubai. I'm so satisfied to stay in this hotel

Reviewed November 09, 2010

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10.0
Exceptional
Syed from Pakistan
Couple
Duplex Aspen Ski Chalet
Stayed 1 night in January 2017

Excellent value for money”

The service was excellent and the chalet was neat and clean with an amazing view of skiing tract. Location is very convenient as it is inside Mall of Emirates. Amenities provided in the suite were by Hermes. The best part of our stay was the hospitality of the staff especilly Mr.Mohammad Al Dghli head of Butler service and Mr.Johnny at the front desk. I will definately stay here and recommend it to others.

Reviewed January 24, 2017

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8.7
Excellent
Boopathy from India
Business traveler
Superior Room
Stayed 1 night in October 2010

Fantastic stay for shoppers”

Best location for shopping, skiing at the door steps, linked to Mall of the Emirates

Perfect place to stay if you prefer to go shopping, links directly to Mall of the emirates. Rooms are clean & comfortable. Staffs are very courteous and helpful. Room size was big enough and clean & spacious bathrooms. You can get into Mall of the Emirates directly from tghe hotel lobby. Spent half a full day at the Skiing, it would have been nice if the hotel provides complementry entry for the skiing. But the location is little far from Night clubs. Taxi will charge 50 - 60 Dhs one way to the pubs.

Reviewed October 05, 2010

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10.0
Exceptional
Yayu from Singapore
Business traveler
Superior Room
Stayed 3 nights in July 2016

Definately the BEST hotel we ever stay”

Love this hotel MAX! Good Service!! Clean and big room, best location, the hotel is just next to Mall of Emirate which you don't even need to step out of the hotel to reach the mall. fantasy breakfast buffet. Always stay this hotel when we come to Dubai!

Reviewed August 02, 2016

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8.3
Excellent
Alan from United Kingdom
Family with teens
Stayed 3 nights in April 2010

Shopping Heaven”

Location, location, location Views
Rooms are a bit tired

We came to Dubai to shop and ski and this is the perfect place to stay. Directly linked to the Mall of the Emirates it just doesn't get easier than this for shopping and eating. The hotel is very good (not luxurious), rooms are clean, well appointed and the staff were all very helpful. There is a small pool area (noisy)with swim up bar which was perfect for relaxing. One big plus for me was the views, from our room we could see the financial district, the Burg Al Arab and the Palm. Overall - very good.

Reviewed May 11, 2010

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8.7
Excellent
Kamil from Canada
Family with teens
Superior Room
Stayed 3 nights in December 2010

lovely hotel having a great location”

the location was amazing
cleanliness

i had an amazing experience staying kempinski. as a tourist its a best place to stay as its connected to the mall of emirates and i personally like mall of emirates. The staff was very friendly and helpful. the room was of perfect size so it was fun overall.

Reviewed December 25, 2010

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