Excellent 8.6
Based on 326 reviews

Up to 30% off with Agoda Insider Deals!

About this property


Located on Sheikh Zayed Road in the Al Barsha district, Kempinski Mall Of The Emirates Hotel is centrally situated within close proximity to areas such as Downtown Dubai, Dubai Marina, and Palm Jumeirah, with the Mall of the Emirates metro station a mere 5-minute walk away. The hotel boasts the only indoor snow and ski resort in the UAE. If you love to mix balmy desert temperatures with an artificial winter environment, this is paradise found. In addition to the extensive hotel facilities like the pool, gym, boutique shops, and tourist essentials such as the tour desk and currency exchange, you can also enjoy the ski and winter playground of the Ski Dubai. If you end up getting too chilled, it will be easy to warm up in the sun while staying cool at either Wild Wadi Waterpark or Aquaventure Water Park - both easily accessible. With a range of accommodation including rooms, suites, and ski chalets, each equipped and furnished to the highest luxury standards, there is literally something for everyone at Kempinski Mall Of The Emirates Hotel.
Show more Show less


Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Skiing
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Arabic
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
Show more Show less


A tourism tax will be charged directly at the property.

Extra beds are available at additional charge.

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 179 AED
Breakfast Charge (when not included in room rate): 150 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 5. Km
Distance to Airport: 15. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 17
Number of Restaurants: 2
Number of Rooms : 393
Time to Airport (Minutes): 20
Year Hotel Built: 2006
Year Hotel Last Renovated: 2015
Show more Show less

Recent customer comments

Filter by traveler type

based on 326 reviews
  • Cleanliness 8.9
  • Facilities 9.2
  • Location 9.1
  • Room comfort and quality 8.8
  • Service 8.8
  • Value for money 8.0
  • Food and dining 8.1
Sort by

FAISAL from Saudi Arabia
Pool Chalet Room
Stayed 2 nights in September 2016
Romantic stay
the hotel is amazing, it has the perfect facilities ever
Reviewed September 18, 2016

alan from United States
Business travelers
Superior Room
Stayed one night in October 2015
nice location will book again if rates go down
nice location will book again if rates go down
Reviewed September 11, 2016

Hassan from Saudi Arabia
Families with young children
Superior Room
Stayed 4 nights in September 2016
Nice Staying at the hotel
Not a good Fitness center (gym) And Spa doesn't have Jackuzi or other facilities And you have to book the deluxe or grand deluxe rooms which is expensive because the standard rooms ar so small Nd its in the back of the hotel and has a terrible view
Reviewed September 09, 2016

Salwa from Singapore
Families with young children
Deluxe Room
Stayed 5 nights in August 2016
Fantastic majestic hotel
This hotel made our stay in Dubai so unforgettable. The lobby was so clean and majestic that we were all in awe. The kind lady at reception upgraded our room and it was just perfect. Loved the fact that MOE was just next door (just a walk through the hotel cafe) and Cheesecake Factory greeted us first thing in the mall. The rooms were so clean and the staff were all so friendly and accommodating. The staff who served us at breakfast were all so nice and sweet. We will def return to Kempinski again when we go back!
Reviewed September 07, 2016

Wing from Hong Kong
Superior Room
Stayed 3 nights in August 2016
with a group of friends
rating should be at least 9.2
Reviewed August 15, 2016

SARA from United Arab Emirates
Families with young children
Corner Suite
Stayed one night in August 2016
Very expensive
Reservation staff never pick up the phone
Reviewed August 09, 2016

Yayu from Singapore
Business travelers
Superior Room
Stayed 3 nights in July 2016
Definately the BEST hotel we ever stay
Love this hotel MAX! Good Service!! Clean and big room, best location, the hotel is just next to Mall of Emirate which you don't even need to step out of the hotel to reach the mall. fantasy breakfast buffet. Always stay this hotel when we come to Dubai!
Reviewed August 02, 2016

Abdulla from Qatar
Grand Deluxe
Stayed 4 nights in July 2016
Fantastic Hotel
Its a very good hotel for couples and families.
Reviewed July 11, 2016

Ka from Hong Kong
Solo travelers
Superior Room
Stayed 3 nights in June 2016
Good location with excellent services
Reviewed June 29, 2016

Easan from Malaysia
Superior Room
Stayed 3 nights in June 2016
Amazing Service
We were happy with the service provided and the friendly staff. The restaurants especially Olea. We being from south east Asia didn't really know Levantine cuisine, the chef and the waiter were kind enough to take their time to explain the menu and recommend dishes as well. It was a great experience. Also the front desk and conciarge staff took their time to explain and recommend places to visit in Dubai.
Reviewed June 22, 2016


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: