Excellent Hotel in the Mall of the Emirates”

Excellent Hotel in the Mall of the Emirates, great location, clean rooms, spacious. Executive room a plus with drinks, coffee tea and great food. Upgrade to a room with a view of the beautiful Burj Al Arab and swimming pool a plus. Would recommend to anyone and will choose to stay here again when returning to Dubai. Easy access to the Metro through the Mall. There is also skiing just outside the door inside the Mall.

Exceptional”

Very elegant & neat hotel with lots of things to do and A+++ for the mall next to the hotel saves a lot of time n convenience Lovely hotel & friendly staff smiling always 🤗 will definitely stay on our next trip also Highly recommend

Definately the BEST hotel we ever stay”

Love this hotel MAX! Good Service!! Clean and big room, best location, the hotel is just next to Mall of Emirate which you don't even need to step out of the hotel to reach the mall. fantasy breakfast buffet. Always stay this hotel when we come to Dubai!

Amazing Service”

We were happy with the service provided and the friendly staff. The restaurants especially Olea. We being from south east Asia didn't really know Levantine cuisine, the chef and the waiter were kind enough to take their time to explain the menu and recommend dishes as well. It was a great experience. Also the front desk and conciarge staff took their time to explain and recommend places to visit in Dubai.

Good and renewed the room”

It eas good to try it again after more than 6 year as I stayed in it in 2006 .. So the renovation very good and nice .. But they should mention this at the booking site.. We have noise at night from the construction work .. The manger has been good with slove the problem and movr our room and upgrade 1 of our 3 rooms .. Overall good

6 star clas for the price if 5”

Just like to thank the staff of the hotel for a fantastic stay. It is truly a great hotel and we were delighted with the quality throughout the hotel. Even tho there are some renovations going on, they were very unobtrusive. My only complaint is the price of their food and drink. Even tho it's a 5 star hotel , and try to attract the upper echelon of guests. The prices do put dining in the restaurant out of the reach of the average traveller who would prefer to eat in their hotel. Besides that ,,, a must stay hotel

nice hotel in the mall”

I liked this hotel the bars inside the hotel are nice and chill. the pool is really nice as well with a bar inside the pool. the drawback is the early closing times of the bars around 12ish or something like that. the hotel is really clean and really big. its directly inside the mall of the emirates so shopping is very convenient also other food inside the mall is close by. i would probably stay again but it is quite a expensive hotel with a room and experience pretty much the same as a cheaper option

great stay”

in general it was very nice stay, thanks Ms.Fatima and Ms.Nicol for the great arrangement for birthday, it was really great. the hotel is really fantastic and every thing was fine, except the breakfast was not really good and the dining in 11 floor was small and there is no space. I strongly recommend to stay in this hotel as I will stay there again.

Staff was very helpful. Excellent location.”

This hotel is right in the mall and at the Ski slopes. The hotel was spotless and we were treated like royalty! The location is great for transport and shopping,The Metro Station located beside the mall.

Superb Hotel”

I stayed in Dubai near this hotel for several years and used the facilities almost every week but had never stayed there until this trip. Rooms and bathroom / shower are massive and clean. The whole hotel is class and the poolside bar staff were very good and helpful. Anyone going to Dubai should stay here as it is joined to the Mall of Emirates and has rooms looking over the indoor ski slope (at extra cost)

excellent hotel”

I was lucky enough to get a upgraded suit. The room was excellent. Subway station is just 5 mins walk away. Cab can be easily called at the hotel and it is cheap. The hotel is attached with a large shopping mall and also the largest indoor ski center. Basically you can find everything inside the shoppping. Recommended for biz traveller/family.

lovely hotel having a great location”

i had an amazing experience staying kempinski. as a tourist its a best place to stay as its connected to the mall of emirates and i personally like mall of emirates. The staff was very friendly and helpful. the room was of perfect size so it was fun overall.

Great Hotel, Great Location”

I really recommened this hotel. The Lobby is big and also the room is awesome. I use upgrade Deluxe room, the bathroom is very nice, also complete amenities. But the best thing is the hotel is in the Emirates Mall, one of the best mall in Dubai. I'm so satisfied to stay in this hotel

Fantastic stay for shoppers”

Perfect place to stay if you prefer to go shopping, links directly to Mall of the emirates. Rooms are clean & comfortable. Staffs are very courteous and helpful. Room size was big enough and clean & spacious bathrooms. You can get into Mall of the Emirates directly from tghe hotel lobby. Spent half a full day at the Skiing, it would have been nice if the hotel provides complementry entry for the skiing. But the location is little far from Night clubs. Taxi will charge 50 - 60 Dhs one way to the pubs.

Excellent Hotel”

excellent hotel service and room. The hotel is full but the elevator and lobby is not bussy. I took a grand deluxe room which contains master bed room (room with Palsma TV + bathroom), living room with Plasma TV, and small office room. the room is really spacious. the Hotel service is fast response and friendly. also, the good thing that the hotel is attached to the mall (shops + resturants + Cinema + ski). the drawback is the location is far from the city(is not far from the Burj Al-Arab and the Palm island). Overall, this hotel by itself is one of the best hotel.

Must try this hotel”

The hotel starts welcoming you at the door by well dressed staff. Also, when i showed them my booking, the receiption asked me if he can upgrade me to Grand delx room but it will be 2 beds. I accepted and he did asked the room service to compine the beds. The room was fantastic and very luxrious. It viewed the swimming room and faced Burj Al Arab. Hotel staff are very professional. Must try this again.

Location , cleaning is good”

Some services is not good as before, like concierge service for the mall, he didn't take stuff because the rooms name list is wrong or not updated. This is my second stay at the hotel I prefer it the first time but now I prefer to try other hotels.

Exceptional”

Great hotel & one of the only hotels where the rooms seen in the photo reflect the actual size and quality. Great staff. Few instances where we were left down. However, staff quickly corrected things and went out of their way to make amends. Would stay there again.

5 Star in every Department”

Fantastic room the best bathroom I have ever had in any Hotel. Service in the Club Lounge was 1st Class and just walking through the Hotel and entering the Mall of the Emirates with the snow field in front of you was amazing. Staff were so helpful they arranged the Hotel car to the Airport new BMW with a lovely driver, highly recommend this Hotel.

Big and clean room”

My room was big and clean. it just in the mall and the skidubai. Everything's you need is just one step. 3 mins to the metro. The mall was open 1030am to 1200am.