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View, Kempinski Mall Of The Emirates Hotel in Dubai
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Swimming pool, Kempinski Mall Of The Emirates Hotel in Dubai
Swimming pool, Kempinski Mall Of The Emirates Hotel in Dubai
Kempinski Mall Of The Emirates Hotel

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9.1

Exceptional

8,625 reviews

8,625 reviews

Housekeeping14
View7
Breakfast5
See map
See map

9.2

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Fann A Porter
40 m
Ski Dubai
190 m
Après
270 m
Softtouch Spa
290 m
Aizone
310 m
Popular landmarks
Wild Wadi Waterpark
2.5 km
Burj Al Arab
2.8 km
Atlantis Aquaventure Waterpark
7.9 km
Dubai Miracle Garden
8.1 km
The Dubai Fountain
11.6 km
Closest landmarks
Deyaar HQ
170 m
Charles & Keith
330 m
Camper
340 m
Forever 21
340 m
Mall of the Emirates
340 m

Kempinski Mall Of The Emirates Hotel

Sheikh Zayed Road, 4th Interchange, Al Barsha, Dubai, United Arab Emirates, 120679 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Barsha part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

450 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.1
Distance to city center5. Km
Location rating9.2
Nearest airportDubai International Airport (DXB)
Distance to airport22.6 km

Rooms available at Kempinski Mall Of The Emirates Hotel

Excellent
Room comfort & quality

8.8

Aspen Ski Chalet
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 king bed and 1 double bed
Enter dates to see prices
Two Bedroom Aspen Ski Chalet
...
  • Room size: 150 m²/1615 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Three Bedroom Aspen Ski Chalet
...
  • Room size: 228 m²/2454 ft²
  • Park view
  • 3 double beds
Enter dates to see prices
Duplex Aspen Ski Chalet
...
  • Room size: 76 m²/818 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Corner Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Aspen Pool Chalet
...
  • Room size: 61 m²/657 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two Bedroom Family Suite - Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes
...
  • Room size: 151 m²/1625 ft²
  • 2 bathrooms
  • 1 king bed and 1 sofa bed &...
Enter dates to see prices
Suite
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

Does Kempinski Mall Of The Emirates Hotel have a swimming pool?

While lounging at Kempinski Mall Of The Emirates Hotel, you can indulge in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does Kempinski Mall Of The Emirates Hotel offer dry cleaning services?

Yes! Kempinski Mall Of The Emirates Hotel offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What precautions does Kempinski Mall Of The Emirates Hotel take in terms of hygiene, safety, and cleanliness?

Kempinski Mall Of The Emirates Hotel satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with free face masks, body thermometer, staff trained in safety protocol, first aid kit, doctor/nurse on call, temperature check for guests and staff, and sterilizing equipment for all rounded safety precautions and hygiene protocols.

Does Kempinski Mall Of The Emirates Hotel feature an option for contactless check-in and check-out?

At Kempinski Mall Of The Emirates Hotel, travelers can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

What attractions are close by Kempinski Mall Of The Emirates Hotel that are in walking range?

While staying at Kempinski Mall Of The Emirates Hotel, jump start your getaway by exploring the nearest destinations that are within walking distance to the property which include Ski Dubai, Après, and Softtouch Spa.

What bars are nearby Kempinski Mall Of The Emirates Hotel?

While lodging at Kempinski Mall Of The Emirates Hotel, delight in your evening or night out at Mai Tai Lounge or Skyview Bar to make the most out of your nightlife.

How many floors does Kempinski Mall Of The Emirates Hotel have?

Kempinski Mall Of The Emirates Hotel has a total of 17 floors.

What do verified guests like most about Kempinski Mall Of The Emirates Hotel?

Past guests that stayed at Kempinski Mall Of The Emirates Hotel have given this property a rating of 9.199 for its excellent location as the main highlight for their stay.

What is the nearest train, metro, or bus station to Kempinski Mall Of The Emirates Hotel?

The closest train, metro, or bus station is Business Bay Metro Station, 10250.83 m away from Kempinski Mall Of The Emirates Hotel.

What well-known shopping places are in close proximity to Kempinski Mall Of The Emirates Hotel?

Shopping options in Kempinski Mall Of The Emirates Hotel’s Al Barsha neighborhood includes Souk Madinat Jumeirah and Mall of the Emirates.

What people love about Kempinski Mall Of The Emirates Hotel

  • 9.6

    Exceptional
    Staff 

    "The hotel location is excellent with amazing city view, the rooms are clean & the staff is absolutely extraordinary, they were very helpful, cheerful & really s..."

    Abdulrahman

    |

    January 6, 2023

  • 10

    Exceptional
    Cleanliness

    "The location is brilliant and the hotel is lovely and clean with a nice pool and facilities."

    JEREMY

    |

    March 14, 2022

  • 10

    Exceptional
    Location

    "It’s a great hotel with all the facilities and the location with shopping mall so you don’t have to worry about shopping and entertainment."

    Sorphea

    |

    April 9, 2023

Overall rating:

9.1

Exceptional
8,625 reviews
Cleanliness
9.1
Facilities
8.8
Location
9.2
Read all reviews >
What travelers say they love:
One of my best ever stay in DXB in this hotel.
Abdul from Pakistan
Couple
More about Kempinski Mall Of The Emirates Hotel

More about Kempinski Mall Of The Emirates Hotel

Kempinski Mall Of The Emirates Hotel

When you are looking for comfortable and convenient accommodations in Dubai, make Kempinski Mall Of The Emirates Hotel your home away from home. A stay at Kempinski Mall Of The Emirates Hotel ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. Kempinski Mall Of The Emirates Hotel offers an abundance of choices in activities, with its location just 11.6 km from the Burj Khalifa.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Kempinski Mall Of The Emirates Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Dubai can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Kempinski Mall Of The Emirates Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Kempinski Mall Of The Emirates Hotel. Smoking may only take place in restricted designated areas.
Rooms at Kempinski Mall Of The Emirates Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Kempinski Mall Of The Emirates Hotel offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Kempinski Mall Of The Emirates Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Kempinski Mall Of The Emirates Hotel which has a selection of halal options.
Once there, be sure to check out bar and nightclub for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Kempinski Mall Of The Emirates Hotel has a range of activities that will meet your needs. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Your winter escape is made perfect with ski slopes, ski equipment rentals and ski lessons provided. Warm up at the end of the day with a visit to the massage, salon and spa. The many offerings at Kempinski Mall Of The Emirates Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Kempinski Mall Of The Emirates Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Dubai, take some time to venture outside of Kempinski Mall Of The Emirates Hotel. You're sure to want to visit The Dubai Fountain located 11.5 km away, among the most sought-after photographs for anyone visiting Dubai. Your journey through Dubai can be completed with a short shopping stop at The Dubai Mall located 12.1 km away.

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Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

13 mentions

Food & Dining

10 mentions

Breakfast

10 mentions

Swimming Pool

6 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Norwegian
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Massage
  • Nightclub
  • On-site entertainment
  • Skiing
  • Ski lessons
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site
Aspen
  • Cuisine: European
Mosaic Chill
  • No additional information available
Salero
  • Cuisine: Spanish
Olea
  • Cuisine: Mediterranean, Middle Eastern
Noir
  • Cuisine: Asian, Peruvian

Location

Sheikh Zayed Road, 4th Interchange, Al Barsha, Dubai, United Arab Emirates, 120679
Exceptional
Location

9.2

Airports
  • Dubai International Airport (DXB)
    22.6 km
  • Al Maktoum International Airport (DWC)
    26.1 km
Public transportation
  • Mall of the Emirates Metro Station
    440 m
  • Mashreq Metro Station
    810 m
Hospital or clinic
  • HealthBay
    2.1 km
Shopping
  • Mall of the Emirates
    340 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Ski Dubai
    190 m
  • Wild Wadi Waterpark
    2.5 km
  • Burj Al Arab
    2.8 km
  • Atlantis Aquaventure Waterpark
    7.9 km
  • Dubai Miracle Garden
    8.1 km
  • The Dubai Fountain
    11.6 km
  • Burj Khalifa
    11.7 km
  • Dubai Aquarium & Underwater Zoo
    12.0 km
  • The Dubai Mall
    12.2 km
  • Dubai Creek
    19.2 km
Nearby landmarks
  • Fann A Porter
    40 m
  • Deyaar HQ
    170 m
  • Ski Dubai
    190 m
  • Après
    270 m
  • Softtouch Spa
    290 m
  • Aizone
    310 m
  • Harvey Nichols
    330 m
  • Pixi
    330 m
  • Charles & Keith
    330 m
  • Camper
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • VAT is expected to be introduced across the UAE on January 1, 2018. Should there be a change in the exact date of VAT implementation or in VAT rate, the details will be adjusted on guest bill upon departure.
  • Extra beds are available at additional charge.
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee260 AED
  • Distance from city center5. Km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)150 AED
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors17
  • Number of restaurants2
  • Number of rooms 393
  • Year property opened2006
  • Most recent renovation2015

Reviews of Kempinski Mall Of The Emirates Hotel from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.1
Facilities8.8
Location9.2
Room comfort and quality8.8
Service9.0
Value for money8.1
High score for Dubai
Rating
9+ Exceptional (257)
8-9 Excellent (115)
7-8 Very Good (67)
6-7 Good (25)
<6 Below Expectation (42)
Time of the year
Mar - May (137)
Jun - Aug (81)
Sep - Nov (142)
Dec - Feb (146)

Show reviews that mention 

Showing 506 verified guest comments
12345
10.0
Exceptional
Windy from Singapore
Family with young children
Superior Room
Stayed 5 nights in May 2022

Spacious clean hotel accessible to Mall of Emirates ”

Booked 2 grand deluxe room with connecting doors; rooms were very spacious and so was the bathroom with bath tub. Service was impeccable. Direct access to Mall of Emirates on level 1 and Ski Dubai also right at the entrance of the mall. Food was fantastic, huge buffet breakfast spread and eggs are brought to you ala carte. Plenty of food for my 7 and 8 years old with chocolate fondue with a huge spread of food to dip with. Worth the splurge for the lavish experience that we extended 2 more nights

Reviewed June 28, 2022

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Dear Ms. Windy, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. It is wonderful to know that you not only enjoyed our exceptional service but found us to be a great hotel to stay at in Dubai. I am delighted that you enjoyed our convenient location. We are indeed ideally located in the heart of Dubai and directly connected to the world-class Mall of the Emirates, making us a perfect fit for business or leisure stays. Thank you for taking the time to share your experience. Feedback such as this inspires us to continuously achieve excellence in everything we do for our valued guests. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

Responded August 05, 2022
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Sherryl from United Arab Emirates
Family with teens
Executive Grand Deluxe Room - Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes
Stayed 1 night in December 2022

Memorable stay @ The Kempinski Hotel MOE”

Booked for a staycation over the holidays and checked-in and welcomed by Miss Korkem @ the Club Lounge on the 11th Floor who was really attentive to our needs and requests during the Afternoon Tea and the Evening Canapé. She also made sure the room reserved for us had a great view of the Burj Al-Arab. Breakfast the following day @ Olea Restaurant had plenty of choices and the staff were super accomodating. Will definitely come back for a much longer stay as the service was quite exceptional indeed!

Reviewed December 29, 2022

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Dear Ms. Sherryl, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. It is wonderful to know that you enjoyed our exceptional service and found us to be a an exceptional hotel to stay at in Dubai. Thank you for taking the time to share your experience. Feedback such as this inspires us to continuously achieve excellence in everything we do for our valued guests. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

Responded December 30, 2022
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
JEREMY from United Kingdom
Couple
Superior Room
Stayed 4 nights in March 2022

Great stay”

We arrived in the early hours of the morning and there was a mix up and they had no room for us. This was very quickly resolved and we were taken to the Grosvenor House Hotel for one night including breakfast. The next day we were taken back to the Kempinski upgraded to a Junior suite with breakfast and given executive lounge access for the rest of our stay. The staff could not have been more helpful. The location is brilliant and the hotel is lovely and clean with a nice pool and facilities. Will definitely return.

Reviewed March 14, 2022

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Dear Mr. Jeremy, Thank you for your feedback regarding your stay here at Kempinski Hotel Mall of the Emirates. It's our utmost priority to ensure our guests are always satisfied with their experience throughout their stay and I am glad that we achieved this during your stay with us in spite of the room mix-up. Thank you for choosing to stay with us. We look forward to welcoming you at Kempinski Hotel Mall of the Emirates Yours sincerely, Slim Zaiane General Manager

Responded April 01, 2022
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Sorphea from Cambodia
Couple
Grand Deluxe
Stayed 5 nights in January 2023

Best place to stay in Dubai ”

It’s a great hotel with all the facilities and the location with shopping mall so you don’t have to worry about shopping and entertainment.

Reviewed April 10, 2023

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Dear Ms. Sorphea, Greetings from Kempinski Hotel Mall of the Emirates! I am happy to know that you had an exceptional stay with us. I am delighted that you enjoyed our convenient location. We are indeed ideally located in the heart of Dubai and directly connected to the world-class Mall of the Emirates, making us a perfect fit for business or leisure stays. Please visit us once again. We will be looking forward to having you back. Yours sincerely, Slim Zaiane General Manager

Responded May 31, 2023
Kempinski Mall Of The Emirates Hotel
9.3
Exceptional
Wael from Lebanon
Family with young children
Stayed 1 night in April 2012

Great location, but far from city center.”

Good Hotel for shopping & entertainment.

great hotel located inside a shopping mall (mall of the emirates), walking distance to the beach & next to the famous 7 stars luxury hotel "burj alarab". the hotel having a good location for those who wanna be far from traffic & crowded area's & it's between deira & jumeirah area, in albrasha street. it was a nice welcome, fabulous hospitality, friendly staff, having an extra large lobby. rooms was big, clean, neat & tidy & having great view to the sea. kempinski having an easy access to the bus station & few walking distance from the metro station. it's a perfect hotel that will fit all ages as it's located in a shopping mall, where you can find all your needs, & there's also lots of entertainment, such as ski dubai, magic planet, vox cinemas, & ductac. there's also 21 coffee shops from the most famous coffee shops, 13 confectionary, such as baskin robbins, dunkin donuts, haagen dazs, crispy kreme,patchi, etc.. 33 fastfood restaurants, & 31 restaurants from the most famous & international restaurants.

Reviewed April 29, 2012

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10.0
Exceptional
LEE from Singapore
Solo traveler
Stayed 2 nights in November 2013

Very pleasant stay, good concierge service”

Excellent concierge service, Nice bed room and good location within the shopping Mall.

I have a free room upgraded and was very happy with the interior deco of the room. The concierge service was excellence, they helped me to make reservation to dine at Buri Al Arab, enjoy the afternoon tea at Emirate place, getting ticket to watch Ballet show at Madinat Theatre. The overall package and services I enjoyed is certainly value for money. It was a good choice for me to have pick The Kempinski Hotel as my first hotel stayed in Dubai.

Reviewed November 29, 2013

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10.0
Exceptional
Jarvin from Australia
Couple
Stayed 2 nights in December 2014

Best Honeymoon Experience!”

Decor Comfort Staff

Stayed here 2 nights for our honeymoon and it was an amazing and unforgettable experience! When I booked the hotel, I added a comment 'We are on our honeymoon' not expecting much if anything. When we arrived, we were amazed with how beautiful and elegant the lobby was and the staff were very welcoming at check-in. When we got into the room we were treated with a wonderful surprise of a beautiful bed decoration and a bouquet of flowers on the side table, as well as rose petals in the bath tub! Later that night they even gave us a complimentary cake! In regards to the room itself, it was very stylish, modern and spacious! The bed was very comfortable and the bathroom was big and modern. I have nothing bad to say about this hotel, we're very glad we stayed here! The fact that its connected to the mall of emirates was a bonus! Easy access to shopping and right next to our favourite restaurant in Dubai - The Cheesecake factory! We're very glad we stayed here and we would definitely come back again! 5 stars across the board!

Reviewed December 29, 2014

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9.7
Exceptional
Sylvia from Singapore
Family with young children
Stayed 2 nights in December 2012

Thoughtful hotel in a great location”

Great location with activities for both adults and children

Our family of 4 (with 2 young children, 4&7) had a 2 nights stay at the deluxe room. Generally, the hotel is tastefully designed, and elegant. The deluxe room which we booked is very well designed, paying attention to details which was very thoughtful (e.g. there is a small sink besides the beverage area so that we do have to to go the toilet to was the cups. This is probably the first of the many hotels which I had stayed paying attention to such minor details). Great location as well as it is located besides the mall of emirates and ski dubai. Kids love the ski dubai and the magic planet which has rides and games.

Reviewed December 31, 2012

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10.0
Exceptional
Lisa from United States
Couple
Stayed 4 nights in April 2019

Excellent Hotel in the Mall of the Emirates”

Excellent Hotel in the Mall of the Emirates, great location, clean rooms, spacious. Executive room a plus with drinks, coffee tea and great food. Upgrade to a room with a view of the beautiful Burj Al Arab and swimming pool a plus. Would recommend to anyone and will choose to stay here again when returning to Dubai. Easy access to the Metro through the Mall. There is also skiing just outside the door inside the Mall.

Reviewed April 30, 2019

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Dear Ms Lisa, Thank you very much for taking the time to share your feedback in regards to your recent stay with us. We are delighted to know that you enjoyed your experience in our property especially the upgraded room and our facilities. We certainly look forward to welcoming you back to the Kempinski Hotel Mall of the Emirates, in the not too distant future. Yours sincerely, Slim Zaiane General Manager

Responded May 11, 2019
Kempinski Mall Of The Emirates Hotel
9.0
Exceptional
Ajil from Saudi Arabia
Couple
Stayed 4 nights in November 2010

SOLD! for the lovely lady in red”

Rooms, Bathrooms, Staff, metro Station

if you havent been to a Kempinski, you havent been anywhere. the hotel is just grand, made my wife and I feel Napolian, we ruled the world. if you got an extra dime in your travel, Kempenski makes it worth allot more. its just that Dubai Mall was more of an attraction than Emirates mall. its also a little far from the airport.

Reviewed November 08, 2010

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9.7
Exceptional
Keith from United Kingdom
Solo traveler
Stayed 1 night in May 2012

Superb Hotel”

One of the finest hotels in the world !

I stayed in Dubai near this hotel for several years and used the facilities almost every week but had never stayed there until this trip. Rooms and bathroom / shower are massive and clean. The whole hotel is class and the poolside bar staff were very good and helpful. Anyone going to Dubai should stay here as it is joined to the Mall of Emirates and has rooms looking over the indoor ski slope (at extra cost)

Reviewed November 11, 2012

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10.0
Exceptional
Mohamad from Indonesia
Family with young children
Stayed 10 nights in December 2016

Great Hotel for Long Stays”

I stayed here with my wife and 6 yo. daughter for the New Years for 10 nights. It was beautiful and luxurious. All the regular rooms are Junior Suites with large bathroom. Good for the long stay because you don't feel claustrophobic and plenty of room to move around and place all your luggages and all the shopping. I didn't use much of the facilities, the pool was rather small, but the direct access to the mall is probably the best facility ever. The huge mall opens till midnight and you'll never run out of things to eat or do. Ski Dubai is here as well. The staff were all friendly and attentive to all your needs. The room service selection were a bit limited, but again, you have the huge mall to choose what you want to eat. The location of the hotel is also pretty good because it's close proximity to Dubai's other places and not within the constant traffic of Downtown Dubai.

Reviewed January 16, 2017

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Dear Mr. Mohamad, Thank you for your valuable feedback following your stay at the Kempinski Hotel Mall of the Emirates. We are indeed delighted to read that you and your family had an amazing stay with us. I will be sure to share this great feedback of yours with the rest of the team. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager

Responded August 29, 2017
Kempinski Mall Of The Emirates Hotel
10.0
Exceptional
Paul from United States
Business traveler
Stayed 8 nights in March 2010

My Kempinski Stay - Dubai”

The hotel was accessible to the Mall of the Emirates. The hotel offered an excellent professionally assisted business center. The room size was more than adequate and the bathrooms were large with a separate shower and bathtub. The meals in the Main Dining room were excellent with a great variety. I will definitely stay at the Kemnpinski in Dubai during my next visit.
None

The hotel was accessible to the Mall of the Emirates. The hotel offered an excellent professionally assisted business center. The room size was more than adequate and the bathrooms were large with a separate shower and bathtub. The meals in the Main Dining room were excellent with a great variety. I will definitely stay at the Kemnpinski in Dubai during my next visit.

Reviewed March 22, 2010

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10.0
Exceptional
Salwa from Singapore
Family with young children
Stayed 5 nights in August 2016

Fantastic majestic hotel”

This hotel made our stay in Dubai so unforgettable. The lobby was so clean and majestic that we were all in awe. The kind lady at reception upgraded our room and it was just perfect. Loved the fact that MOE was just next door (just a walk through the hotel cafe) and Cheesecake Factory greeted us first thing in the mall. The rooms were so clean and the staff were all so friendly and accommodating. The staff who served us at breakfast were all so nice and sweet. We will def return to Kempinski again when we go back!

Reviewed September 07, 2016

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8.0
Excellent
Lachlan from Australia
Family with young children
Stayed 2 nights in December 2010

Great hotel in great location”

Location
the corner room we were in had a diesel/tar smell wafting in

the kempinski mall of the emirates hotel is located in a fabulously convenient location. step out of the lobby directly in the mall of the emirates, and wander through the shops in the large complex. easy to drop off your shopping, and continue back to view more shops. convenient to be near a large supermarket (carrefours) also, when travelling with young children and you require bits and pieces for them. 2 pools (one heated) which was enjoyed by our children. close to wild wadi waterworld, which is only a short taxi ride away.

Reviewed December 30, 2010

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10.0
Exceptional
Frank from United States
Solo traveler
Stayed 1 night in October 2015

Great Hotel in Dubai”

Service and Staff, Room amenities, Large Bathroom

Fantastic hotel with wonderful staff and friendly and attentive service. The room was beautiful with extremely comfortable bed and large amenity-laden bathroom. The executive lounge staff and food were wonderful. Would highly recommend to anyone staying in Dubai. Have the Mall of the Emirates right there was an added bonus.

Reviewed October 26, 2015

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9.0
Exceptional
Sammer from Saudi Arabia
Business traveler
Stayed 4 nights in November 2011

Lovely hotel and service, Great location ”

Great location

enjoyedd the stay for the location was inside the mall of the emirate. ease of shopping shops stay open till 11:30 pm easy access to Metro,, so you can go to other malls for pleasure or to dubai exhibition center for business my only disappointement was that it said on agoda that the hotel had night club.. infact that was not available

Reviewed December 04, 2011

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9.7
Exceptional
John from United States
Solo traveler
Stayed 4 nights in February 2012

Wonderful experience”

Spacious comfortable room, clean, huge bathroom with a relaxing shower, exceptional service

without reservation i would recommend the the kempinski mall of the emirates hotel. the location is great and the hotel with all amenities is unmatched.

Reviewed February 20, 2012

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9.0
Exceptional
Samuel from Indonesia
Couple
Stayed 2 nights in November 2010

Great Hotel, Great Location”

Very clean hotel and nice room
None

I really recommened this hotel. The Lobby is big and also the room is awesome. I use upgrade Deluxe room, the bathroom is very nice, also complete amenities. But the best thing is the hotel is in the Emirates Mall, one of the best mall in Dubai. I'm so satisfied to stay in this hotel

Reviewed November 09, 2010

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10.0
Exceptional
Syed from Pakistan
Couple
Stayed 1 night in January 2017

Excellent value for money”

The service was excellent and the chalet was neat and clean with an amazing view of skiing tract. Location is very convenient as it is inside Mall of Emirates. Amenities provided in the suite were by Hermes. The best part of our stay was the hospitality of the staff especilly Mr.Mohammad Al Dghli head of Butler service and Mr.Johnny at the front desk. I will definately stay here and recommend it to others.

Reviewed January 24, 2017

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Dear Mr. Syed, Thank you very much for taking the time to share your feedback in regards to your recent stay with us. We are delighted that you enjoyed your overall experience at Kempinski Hotel Mall of the Emirates. I appreciate you taking the time to recognise Mr. Mohammad Al Dghli, your kind words are truly inspiring. We look forward to welcoming you again. Yours sincerely, Slim Zaiane General Manager

Responded June 03, 2021
Kempinski Mall Of The Emirates Hotel
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