Excellent 8.6
Based on 326 reviews

Recent customer comments

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based on 326 reviews
  • Cleanliness 8.9
  • Facilities 9.2
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 8.1
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irwan from Indonesia
Business travelers
Stayed 2 nights in June 2014
clean, nice,good staff
Reviewed September 23, 2014

Saleh from United Arab Emirates
Families with young children
Deluxe Room
Stayed 2 nights in September 2014
A great value for money
Location, Quality, Staff performance
A wonderful stay during the weekend
Reviewed September 14, 2014

Muhammed from Pakistan
Superior Room
Stayed one night in July 2014
A very pleasant experience
Location; Comfort level; Professional & very friendly staff
It was very comfortable and we really enjoyed it. Although the hotel lobby was under renovation and we had to go to the 7th floor for check-in & out but the professionalism of the staff didn't let us feel it. The room was neat and clean however the view from the room could have been better. The distance from the elevator to our room was long and initially confusing.
Reviewed September 11, 2014

Brett from Australia
Solo travelers
Stayed one night in June 2014
Beautiful Hotel at Mall of the Emirates
Close to ski dubai and shopping. Central to major attractions.
The hotel has great rooms, spacious and very well appointed. The ski chalet was amazing with a totally different Dubai experience. The early arrival was not accommodated and options nnot readily offered. The staff were, however, very pleasant and mostly obliging.
Reviewed June 15, 2014

Hassan from United States
Business travelers
Deluxe Room
Stayed 3 nights in June 2013
Perfect for shopping but check-in and out is slow
Located inside the mall. Nice restaurants. big and beautiful rooms
The stay was very nice but there were issues having guests come up to the room as security would not allow unregistered guests in the elevators.
Reviewed May 11, 2014

batal from Kuwait
Families with young children
Executive Grand Deluxe Room
Stayed 3 nights in April 2014
it was wonderful
luxury, friendly staf & shopping area
it was pleasure to stay there
Reviewed April 30, 2014

Livia from Indonesia
Stayed 2 nights in April 2014
Close to mall of emirates
Close to mall of emirates, big room, friendly staff
It was really good. The staff are really friendly and helpful. The in room dining were really good as well. And most importantly, it close to mall of emirates.
Reviewed April 30, 2014

Livia from Indonesia
Grand Deluxe
Stayed one night in April 2014
easy access to mall of emirates
clean, big room, close access to mall of emirates
big room, friendly staff, connected to mall of emirates , good food. highly recommended for those of you who looking to a hotel near a shopping mall in dubai.
Reviewed April 27, 2014

Ahmed from India
Deluxe Room
Stayed 2 nights in April 2014
It was awsome and the upgarde me for no charges
free upgrade, friendly staff, clean hotel, family hotel
Reviewed April 27, 2014

Miklos from United States
Solo travelers
Superior Room
Stayed 3 nights in February 2014
nice hotel in the mall
inside the mall, nice clean hotel, chill pool area and bars
I liked this hotel the bars inside the hotel are nice and chill. the pool is really nice as well with a bar inside the pool. the drawback is the early closing times of the bars around 12ish or something like that. the hotel is really clean and really big. its directly inside the mall of the emirates so shopping is very convenient also other food inside the mall is close by. i would probably stay again but it is quite a expensive hotel with a room and experience pretty much the same as a cheaper option
Reviewed March 21, 2014


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