Moika 22 Hotel
Nab. Reki Moyki 22, Tsentralny District, Saint Petersburg, Russia, 191186 - See map
Conveniently situated in the Tsentralny District part of Saint Petersburg, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Valet parking
Pets allowed
Shuttle service
Free Wi-Fi in all rooms!
The GEM of St. Petersburg”
I cannot recommend any better hotel in St. Petersburg than the Kempinski on Moika No matter if you are a local or overseas guest you will fully enjoy your stay! Very comfy bed and stylish room bathrooms. All amenities of exceptional quality. The hotel decorations, heated floor, piano and saksofon live music throughout the day, French champagne and blinis with caviar for breakfast! ... the list can go on...! But what stands Kempinski apart from other hotels is its staff... i have never experienced better service. And I travel a lot..! Everyone from reception, concierge, housekeepers, and F&B team are exceptionally trained and polite. It was absolute pleasure to stay there. Highly recommend!
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Dear Ms Yana, Thank you so much for sharing your impressions regarding your recent stay with us. It is a true pleasure to read how much you enjoyed your stay in our hotel. We will make sure to pass your feedback on to our team and hope to have the pleasure of welcoming you back soon. Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Stanislav”
The furniture and design is not a brand new but still in a very good condition. The location is perfect - directly opposite the State Hermitage Museum. The breakfast was served in the restaurant in the roof of hotel - the view is amazing.
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Dear Guest, Thank you for choosing the Kempinski Hotel Moika 22, as well as for your positive comments and appreciation of its activities. Our goal is to take care of each of our guests, and do our best to provide the most positive experience. We are glad that we managed to create a pleasant atmosphere during your stay at our hotel. We hope to see you again at our hotel. Best regards, Simon Zaglmann, General Manager, Kempinski Hotel Moika 22
Excellent ”
Location is very good, near to every attraction, restaurant is every where.. The service of everyone is excellent, especially the bell boy has made extra effort to get us a taxi at local rate.. BF is good too but too bad the spa is not opening
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Dear Mr.Mark, Thank you for your appreciation of our hotel. We will note all your comments. Best regards, Simon Zaglmann General Manager Hotel Kempinski Moika 22
Beautiful hotel in a perfect location - highly recommended”
We stayed in St. Petersburg for 3 days and we loved it. The city is beautiful, with very rich history and amazing palaces. The Kempinski is in a perfect location, only 2 min walk from the Hermitage and 8 min walk from the hydrofoil pier (for excursions to Peterhof palace - highly recommended). We had a room with a beautiful view towards the Church of the Spilled Blood, 8th Floor, one of the best views to wake up to or to see in the night. The church is lit at night, which gives it a really amazing view from the room. The room is beautifully decorated, all nautical theme, with beautiful furniture. Rooms not very big, but we had a bathroom with both bath and shower, which was very useful. We traveled with our 18 months old baby, and the hotel is very accommodating with children. They had a complimentary option, in the evenings after 4 PM you could order warm milk and cookies for children, some very good cookies (our child only had half a cookie - the rest we had as they were so good!).
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Dear Björn, Let us thank you for choosing our hotel for your tip to St Petersburg! Every day we strive to maintain the highest standards of customer service and it is very important for us to know that we met your expectations and made your stay with us comfortable and memorable. We would be glad to welcome you back to Kempinski Hotel Moika 22 during your next visit to St Petersburg! Sincerely yours, Simon Zaglmann, General Manager, Kempinski Hotel Moika 22
Impeccable service”
The service of Kempinski is impeccable. The staff from Bellboy to Receptionist are polite and very helpful. Although the design (classical style) of the room is not really to my taste, it didn't bother me too much. The bed and pillows are very comfortable, they have one of the best pillows! Plus point is the hotel location. The major attractions and the main shopping street is just a short walk from the hotel. I will definitely stay with Kempinski again.
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Dear Guest, Thank you for taking the time to write such a kind comment about our hotel and share your appreciation towards our location. It is our pleasure to learn that we have met your expectations. Please rest assured that I will pass on your compliments to our colleagues. All of the Kempinski Hotel Moika 22 team will be delighted to know that their efforts made such a great impact on your visit. We look forward to welcoming you again in our hotel during your next visit to St Petersburg! Sincerely yours Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Good Location, Good service, Small rooms”
The hotel is one of the top hotels in Saint Petersburg, we had a superior room. The room is small, clean, with somewhat old furniture. The housekeeping service is verygood, altough they did not replace the water bottles and shampo containers until we asked for replacement.
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Dear Guest, Thank you for your review. We are looking forward to welcoming you back at our hotel and would like to assure of our best care and attention. Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Beautiful hotel”
This hotel is located on a side of canal in St. Petersburg and keep their own style of building. So it is very beautiful and you can feel a style of St. Petersburg. and the hotel is near of museum and center of city. you can find easily travel point and good restaurant.
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Dear Guest, Thank you very much for sharing your opinion with us! It is a great pleasure that you have enjoyed your stay! We do hope to have the pleasure of welcoming you again. Kind regards, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Brilliant hotel and friendly staff!”
This was a very pleasant stay in SPB. The Kempinski was in a fantastic location, the staff were very friendly and helpful and I'll be returning to SPB just to stay here again!
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Dear Hannah, We appreciate your choice of the hotel for your trip to St.Petersburg, Russia and it was a great pleasure to learn that you enjoyed your time at the Kempinski Hotel Moika 22 and that everything was to your satisfaction. We hope you would be back in St.Petersburg once again and we will be pleased to have you in our hotel. Sincerely yours, Simon Zaglmann General Manger, Kempinski Hotel Moika 22
Great hotel, fantastic stay”
We simply love the location of the hotel, and had a great stay. The rooms were comfortable and hotel staff were very friendly. The Christmas decoration made our stay felt very festive.
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Dear Guest, Thank you for sharing impressions regarding your stay with us. We are looking forward to welcoming you again and would like to assure of our best care and attention. Kind regards, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Amazing Location”
When we arrived we were welcomed by the bellboys and a very enthusiatic different staff. The check in was fast and very smooth. The room was sparkling clean and with all the amenities expected. The bathroom very espacios and comfortable. We had dinner at the Rooftop restaurant and the service was excellent plus also the quality of the food outstanding. I recommend this hotel and if I come back, I will definitely won't hesitate to stay there again
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Dear Guest, Thank you very much for sharing this positive review about your recent stay at Kempinski Hotel Moika 22 St Petersburg. We are delighted you enjoyed everything our hotel has to offer – from the service, the rooms to the restaurants. Thank you for such a warm review about our unique hotel location. It is very motivating for our team to have a positive feedback from our guests. In our constant attempt of delivering the high level of service we do appreciate to hear the comments of our guests. It will be an honor for us to welcome you back to the Kempinski Hotel Moika 22. Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Good location and nice place”
2nd time stay again. Highly recommend someone who wants to visit St Petersburg.
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Dear Guest, Thank you very much for your review. We are looking forward to welcoming you back at our hotel and would like to assure of our best care and attention. Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Lovely hotel Great location”
all very good except service at breakfast can be frustrating. full service buffet which is amazing you only need to order coffee but this can take 5 or 6 requests before delivery. views from restaurant on top floor is good, service levels here and at lobby hotel are very good. broadband is very good throughout the hotel
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Dear Guest, Thank you for your review of our hotel. We appreciate you taking the time to provide us with your feedback. Please believe that your comments are extremely important to us as it helps us improving and better meeting guest’s expectations. It will be an honor for us to welcome you back to the Kempinski Hotel Moika 22. Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Great.”
It was a great hotel, centrally located next to the Heritage Winter Palace. The food was very good. Service was good.
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Dear Guest, Thank you for taking your time and sharing such a positive feedback about your stay at our hotel. It is our pleasure to learn that we have met your expectations. We deeply appreciate your kind words about our staff and location. We look forward to welcoming you again to our hotel during your next visit St Petersburg. Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
very nice hotel”
Opposite to the Hermitage Musuem. I will definately stay at this hotel again
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Dear Guest, It is a true pleasure to read how much you enjoyed your stay in our hotel. We will make sure to pass your feedback on to our team and hope to have the pleasure of welcoming you back soon. Kind regards, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Lovely Hotel”
I would recommend this hotel for the excellent location, large breakfast selection and lovely comfortable rooms.
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Dear Guest Thank you for such a warm review about our unique hotel location, traditional buffet breakfast and rooms. Please believe that your feedback is extremely important to us as it helps us improving our service and better meeting guest’s expectations. It will be an honor for us to welcome you back to the Kempinski Hotel Moika 22. Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Nice Luxury Hotel near Hermitage Museum”
Very nice and clean room. Breakfast was good. Amenity was great, 5 star quality
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Dear Ardian, Thank you for your review. We are looking forward to welcoming you back at our hotel. Sincerely yours, Simon Zaglmann General Manager, Kempinski Hotel Moika 22
Bad check in and check out experience and nosiy room.”
Check in took too long for the supposedly 5-star hotel. Our room (325) had a lot of knocking sound from above at night whih was terrible. We complained to reception but nothing was done at all. The second time around we stayed there (for another 2 nights) we experienced very confusing billing calculation at check out time. We were handled by 2 trainees who were not very friendly. I am surprised there was no more senior supervisor to handle the problem. They seemed to be very ignorant and couldn't care less for their guests. We will not come back to this lousy hotel
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Dear Guest, Thank you for choosing Kempinski Hotel Moika 22 for your visit to St Petersburg and for taking your time to share the experience you had with us. Let us take an opportunity to sincerely apologize for the inconveniences you encountered during your stay. We are extremely sorry that room experience at our hotel did not meet your expectations. We certainly would never wish to leave guests with such memories of their stay at Kempinski Hotel Moika 22. Please be kindly informed that your comment has been passed to our Management Team, so it will help us to improve our operations and services. Your opinion is very valuable for us and it will be definitely taken into account. Assuring you of the best attention at all times and looking forward to welcoming you again soon. Kind regards, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Partner”
Excellent - concierge particularly helpful. Excellent tours and guides.
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Dear Guest, Thank you for taking your time and sharing such a positive feedback about your stay at our hotel. It is our pleasure to learn that we have met your expectations. We deeply appreciate your kind words about our staff and location. We look forward to welcoming you again to our hotel during your next visit St Petersburg. Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
nice place”
Just next to Hermitage, clean and kind staff. Highly recommend.
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Dear Guest, Thank you for taking your time and sharing such a positive feedback about your stay at our hotel. It is our pleasure to learn that we have met your expectations. We deeply appreciate your kind words. We look forward to welcoming you again and again in our hotel during your next visits to St Petersburg! Sincerely yours, Simon Zaglmann General Manager Kempinski Hotel Moika 22 St Petersburg
Very good”
Excellent location!
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Dear guest, Thank you for your review. We are looking forward to welcoming you back at our hotel. Sincerely yours, Simon Zaglmann General Manager, Kempinski Hotel Moika 22