9 Nov 2019
Saturday
10 Nov 2019
Sunday
2 adults
1 room
HD Image
See all 60 photos
Removed from saved list
7.7
Very good
/10
(22 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location
Parking
FREEFree Wi-Fi
Kenzi Menara Palace - All Inclusive Premium
Avenue Mohamed VI, Zone Agdal, Medina, Marrakech, Morocco, 40000 - See map
"Staff was really helpful and took care quickly of a room issue at our family check in."
Ahmed - July 26, 2018
Excellent cleanliness
8.0 rating for cleanliness
8.0 rating for cleanliness
Excellent facilities on premise
8.0 facilities on premise
8.0 facilities on premise
Airport transfer
Free Wi-Fi in all rooms!
Sauna
Steamroom
Air conditioning
Property ranking|Compared to 4,359 Marrakech properties
See all rankings
Value for money score
7.7/10
Cleanliness score
8.0/10
Room comfort score
7.7/10
Room size
99 sqm.
Better than
99
%
of Marrakech properties
Better than
99
%
of Marrakech properties
Better than
99
%
of Marrakech properties
Bigger than
99
%
of Marrakech properties
| Value for money | 7.7 |
| Distance to city center | 3.0 km |
| Location rating | 7.3 |
| Nearest airport | Marrakesh Menara Airport (RAK) |
| Distance to airport | 3.7 km |
Rooms available at Kenzi Menara Palace - All Inclusive Premium
7.7
Very good
Room comfort & quality
Room photos and details
Premium Suite with Garden View
...
- Room size: 110 m²/1184 ft²
- Garden view
- 1 king bed
Enter dates to see prices
Room photos and details
Premium Room with Garden View
...
- Room size: 55 m²/592 ft²
- Garden view
- 1 double bed
Enter dates to see prices
Room photos and details
Premium Suite with Pool View
...
- Room size: 110 m²/1184 ft²
- Pool view
- 1 king bed
Enter dates to see prices
Room photos and details
Deluxe Triple Room
...
- Room size: 55 m²/592 ft²
- Balcony/terrace
- 1 double bed and 1 sofa bed
Enter dates to see prices
Room photos and details
Suite
...
- Room size: 165 m²/1776 ft²
- Balcony/terrace
- 2 single beds and 1 double ...
Enter dates to see prices
Room photos and details
Premium
...
- Room size: 55 m²/592 ft²
- Pool view
- 1 double bed
Enter dates to see prices
Room photos and details
Suite Pool View
...
Enter dates to see prices
Room photos and details
Single Deluxe Garden View
...
- Balcony/terrace
- Separate shower/bathtub
Enter dates to see prices
Room photos and details
Double Deluxe Garden View
...
- Balcony/terrace
- Separate shower/bathtub
Enter dates to see prices
Room photos and details
SINGLE DELUXE WITH POOL VIEW
...
- Balcony/terrace
- Separate shower/bathtub
Enter dates to see prices
An overview
Offering quality accommodations in the cultural, sightseeing, and shopping district of Marrakech, Kenzi Menara Palace - All Inclusive Premium is a popular pick for both business and leisure travelers. The hotel lies three kilometers from the city center and is easily accessible to important town facilities. With the city's main attractions such as Agdal Gardens, Sultana Spa, and Bains de Marrakech within close reach, guests are sure to love its location.
Take advantage of a wealth of unrivaled services and amenities at this Marrakech hotel. The hotel provides airport transfer, valet parking, a restaurant, safety deposit boxes, and business center to ensure our guests the greatest comfort.
Hotel accommodations have been carefully selected to offer the highest degree of comfort and convenience, with a bathtub, laptop safe box, in room safe, TV, and internet access in each room. The hotel's sauna, spa, garden, and indoor pool are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make Kenzi Menara Palace - All Inclusive Premium the perfect base from which to enjoy your stay in Marrakech.
Show less
Most talked about facilities
Breakfast
2 mentions
Swimming Pool
2 mentions
What they offer
Preview these facilities:
- Fitness center
- Swimming pool [indoor]
- Front desk [24-hour]
- Garden
- Swimming pool [outdoor]
- Spa
- Restaurants
Languages spoken
- English
- French
- Arabic
- Spanish
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Fitness & recreation
- Game room
Things to do, ways to relax
- Fitness center
- Sauna
- Swimming pool [outdoor]
- Garden
- Spa
- Table tennis
- Karaoke
- Steamroom
- Tennis court
- Massage
- Swimming pool [indoor]
- Tours
Dining, drinking, and snacking
- Bar
- Restaurant [halal]
- Room service [24-hour]
- Coffee shop
- Restaurants
Services and conveniences
- Concierge
- Laundry service
- Salon
- Currency exchange
- Library
- Shops
- Daily housekeeping
- Luggage storage
- Smoking area
- Gift/souvenir shop
- Safety deposit boxes
For the kids
- Babysitting service
- Kids club
- Swimming pool [kids]
- Family room
- Playground
Access
- Check-in/out [express]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Airport transfer
- Rental car
- Valet parking
- Car park [free of charge]
- Shuttle service
Available in all rooms
- Air conditioning
- Free bottled water
- Separate shower/bathtub
- Balcony/terrace
- In-room safe box
- Shower
- Coffee/tea maker
- Internet access – LAN
- Telephone
- Desk
- Mini bar
- TV [flat screen]
Show less
Nearest essentials
Airports
Marrakesh Menara Airport (RAK)
3.7 km
Ouarzazate Airport (OZZ)
126.0 km
Hospital or clinic
Healthcare City
910 m
Shopping
Jemaa el Fna
4.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less
Food and dining
Breakfast options
Continental
Halal
Restaurants on site
Cinecittà
Cuisine:Italian, Seafood, Pizza
Menu:Buffet
Saoussane
Cuisine:Moroccan
Menu:Buffet
La terasse de l'insensé
Menu:Buffet
What's nearby
Popular landmarks
- Bahia Palace - 3.59 km
- Koutoubia Mosque and Minaret - 3.82 km
- Jemaa el Fna - 3.97 km
- Cyber Park Arsat Moulay Abdeslam - 4.13 km
- Marrakech Souk - 4.29 km
- Boucharouite Museum - 4.36 km
- Medina of Marrakech - 4.6 km
- Ben Youssef Madrasa - 4.65 km
- Photography Museum Of Marrakech - 4.67 km
- Jardin Majorelle - 5.86 km
Nearby landmarks
- Healthcare City - 910 m
- Oasiria Water Park - 2.55 km
- Kasbah Artisanat - 2.56 km
- International Clinic of Marrakech - 2.64 km
- Agdal Gardens - 2.78 km
- Complexe d'Artisanat - 2.86 km
- Menara Mall - 2.86 km
- La Caverne Artisinale - 2.89 km
- Marrakech Guide Tours - Day Tours - 2.89 km
- Gold&Coffee - 2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-3 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 4-12 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Show less
Some helpful facts
Check-in/Check-out
Check-in from: 01:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 3.0 km
Travel time to airport (minutes): 10
Extras
Breakfast charge (unless included in room price): 190 MAD
The property
Non-smoking rooms/floors: No
Number of bars/lounges
: 2
Number of restaurants: 3
Number of rooms : 236
Room voltage: 220
Year property opened: 2008
Show less
Compare to other recommended properties
 Kenzi Menara Palace - All Inclusive Premium | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Very good 22 reviews 7.7 Location 7.3 | Exceptional 23 reviews 9.4 Location 9.0 | Review score 76 reviews 5.3 Location 5.8 | Excellent 72 reviews 8.2 Location 8.7 |
| Neighborhood | Medina | Medina | Gueliz | Gueliz |
Reviews of Kenzi Menara Palace - All Inclusive Premium from real guests
Overall rating
8.0
Excellent
From 2833 reviews
Provided by verified guests of 
Agoda Reviews (22)Booking.com Reviews (1542)
Rating via Agoda7.7
/
10
Very good
From 22 reviews
High score for Marrakech
Rating
9+ Exceptional (6)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (0)
Jun - Aug (12)
Sep - Nov (1)
Dec - Feb (3)
All guests (22)
All room types
All languages
Showing 16 verified guest comments
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
- Bahia Palace
Exceptional”
Staff was really helpful and took care quickly of a room issue at our family check in. Gorgieous breakfast that was able to answer my kids needs, knowing they are autistic and have special needs! Also, kids loved the swimming pool!!! So, thanks everyone for making our stay something we remember! And definitely, I would recommend!
Good hotel but bad service”
The hotel staff was the worst. Took 1 hour to check in and they tell multiple times that I haven't paid, even if I showed them my voucher with payment and everything. The hotel is good but the staff need education. And need to learn to speak English.
Not a 5-star”
First of all this is not near a 5-star hotel. The check in took us around 45 min and they told us sit and wait. They didn't serve us anything, like water or tea (that rude in maroc not to do). And when we gave our Voucher with payment information and booking number the first thing after watching even there system and my voucher was "so you havent paid for your stay.. I responden "no i have paid" she insisted by saying "no you havent".. I was sure I had paid and I could even proof it with the voucher. So I wasn't scared. After a while she said "yes you've paid". No, sorry or I was wrong. nothing. Theres one girl in the reception that knows nothing. NOTHING about how to handle guests. Totally wrong attitude. I've many stories with since we stayed there 6 nights. we were 15 people and none of us tought this was a 5-star hotel. JUST because of the service.
just fabulous if only I could stay more”
It was just a fantastic stay due to the worm welcome by the staff and the high quality of services
Lovely hotel”
the service was good, however with the exception of staff at breakfast i felt sometimes that i was a number and not and individual. staff would be helpful, but not go he extra mile even to the point where you felt on more than one occasion that you were imposing on their agenda. otherwise a lovely place!
great hotel could not fault it!!!”
When we arrived we were given mint tea on arrival and had people greet us as soon as we got out the taxi they looked after our bags. They gave us a free upgrade to a pool view. The rooms were very nice and modern and very cleaned very well every day. I think the service from the staff was great they were so happy to help you with anything you needed.
Séjour au top !”
Bonjour a tous , pour être le plus bref 4, 4 nuit bien reposante avec ma femme et mes trois enfants, nous avons passé un très bon séjour bien reposant, je voudrais remercier tous le staff du mènera palace pour leur accueil et leur gentillesse , et un remerciement spécial à Mme selma et le monsieur au restaurant , je connais pas son prénom , mes il porte des lunettes, et je le remercie personnellement pour sa gentillesse et sont grand professionnel , et qui nous demander à chaque fois si ont avait besoin de quoi ce soit pour notre confort. Merci encore, et merci à toutes les l’équipe vous êtes au top top, ont reviendra avec plaisir si dieux le veux.
Hôtel bien équipé. Belle piscine. Ne mérite toutefois pas le nom de Palace...”
Pas de vrais jus de fruits au petit-dejeuner pour un palace 5 étoiles c'est dommage. Nous avons attendu 50 minutes avant de disposer de la chambre.. Sinon hôtel propre et bien équipée, suite sympa et belle piscine. Un peu excentré et horaires de navette pas adaptés. Repas et collation excessivement chers.
Cher Mr. Khalid, Nous voudrions vous remerciez d’avoir choisi le Kenzi Menara Palace pour votre séjour à Marrakech. Soyez assuré que l’ensemble de vos remarques ont bien été prises en compte et nous pouvons vous certifier que les mesures nécessaires seront mises en application afin d’améliorer la qualité des services. N'hésitez pas à nous contacter lors de votre prochain séjour à Marrakech afin que nous puissions regagner votre confiance. Cordialement, Mme. Ibtissam JAMILI Directeur Général
UNE GROSSE ESBROUFFE HOTEL 3 ETOILES MAXIMUM.”
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience suite à votre séjour au Kenzi Menara Palace. C'est une très grande déception pour nous de lire que votre expérience n'a malheureusement pas été à la hauteur de vos attentes. Nous incluons quotidiennement à l’ensemble de nos équipes le sens de la courtoisie, de la bienveillance et de la disponibilité. Sachez que l'ensemble de vos commentaires ont été lus avec la plus grande considération. Nous espérons de tout cœur que vous nous renouvellerez votre confiance et que nous aurons l’occasion de vous accueillir à nouveau au Kenzi Menara Palace. Bien Cordialement, Mme. Ibtissam JAMILI Directeur Général
séjour malheureux ”
Cher Mr. Mohamed, Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience suite à votre séjour au Kenzi Menara Palace. C'est une très grande déception pour nous de lire que votre expérience n'a malheureusement pas été à la hauteur de vos attentes. Nous incluons quotidiennement à l’ensemble de nos équipes le sens de la courtoisie, de la bienveillance et de la disponibilité. Sachez que l'ensemble de vos commentaires ont été lus avec la plus grande considération. Nous espérons de tout cœur que vous nous renouvellerez votre confiance et que nous aurons l’occasion de vous accueillir à nouveau au Kenzi Menara Palace. Bien Cordialement, Mme. Ibtissam JAMILI Directeur Général
Au top comme d'habitude tout c'est très bien passé”
Très reposant avec un superbe accueil une très bonne ambiance
sejour très bien, personnel très accueillant”
très bon séjour que je recommande pour tous ceux qui souhaitent se reposer et se détendre à la piscine. la formule all exclusive est au top : cuisine variée avec buffet varié, 2 restaurants proposés aux saveurs marocaines et italiennes.
Luxus zum guten Preis, super Pool....”
Superfreundliches Personal, guter Zimmerservice (essen), riesiger und sauberer Pool (ca 20 x 40 m) der ab Abends 6 Uhr jeweils beinahe zur alleinigen Benutzung zur Verfügung stand. Hotel liegt leider etwas ausserhalb der City, es existiert allerdings 4 x Tag ein Gratisshuttlebus zum Place FNA.
goed hotel”
Een mooi en goed hotel met zeer vriendelijke bediening. Wij verbleven in een zeer ruim kamer met een groot badkamer. Voor onze 2 kleintjes (1 jaar en 4 jaar ) hoefden we niet te betalen. Ontbijtbuffet was geweldig, alleen viel ons het avondbuffet tegen, deze was eentonig.
عائلة مع أطفال صغار في السن”
منتجع في موقع ممتاز لقربة من اماكن الترفيه جبل اوكمندن خلف الفندق يوجد كارفور في مجمع للتسوق وكذالك سينما شارع الفندق جميل للتنزه على القدمين شارع محمد السادس حيث المحلات التجارية والمطاعم
Family with young children ”
منتجع في موقع ممتاز لقربة من اماكن الترفيه جبل اوكمندن خلف الفندق يوجد كارفور في مجمع للتسوق وكذالك سينما شارع الفندق جميل للتنزه على القدمين شارع محمد السادس حيث المحلات التجارية والمطاعم