16 Sep 2018
Sunday
17 Sep 2018
Monday
2 adults, 0 children
1 room
See map
Very good
Location
7.2
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Kenzi Menara Palace - All Inclusive Premium
Have a question for Kenzi Menara Palace - All Inclusive Premium?
From 18 reviewsSee what guests said
7.7
| Value for money | 7.7 |
| Distance to city center | 3.0 km |
| Location rating | 7.2 |
| Nearest airport | Marrakech - Menara Airport (RAK) |
| Distance to airport | 5.0 km |
| Has restaurant | Yes |
Airport transfer
Free Wi-Fi in all rooms
Sauna
Air conditioning
Room choices
7.7
Very good
Room comfort & quality
See photos and details
Premium Suite with Garden View
...
- Garden view
- 110 m²/1184 ft²
- 1 king bed
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Standard Double Room
...
- 55 m²/592 ft²
- Shower and bathtub
- 1 double bed or 2 single be...
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Premium room with garden view
...
- Garden view
- 55 m²/592 ft²
- 1 double bed
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See photos and details
Deluxe Triple Room
...
- 55 m²/592 ft²
- Shower
- 1 double bed and 1 sofa bed
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Premium Suite with Pool View
...
- Pool view
- 110 m²/1184 ft²
- 1 king bed
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Suite
...
- 165 m²/1776 ft²
- Non-smoking
- 2 single beds and 1 double ...
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Premium
...
- Pool view
- 55 m²/592 ft²
- 1 double bed
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Double Deluxe
...
- 55 m²/592 ft²
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Single Deluxe
...
- 55 m²/592 ft²
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Suite Garden View
...
- 55 m²/592 ft²
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Have a question for Kenzi Menara Palace - All Inclusive Premium?
Compare to other recommended properties
 Kenzi Menara Palace - All Inclusive Premium | Best value!  |  |  | |
| Guest rating | Very good 18 reviews 7.7 Location 7.2 | Very good 4 reviews 7.3 Location 4.5 | Review score 1 review 2.8 Location 4.0 | Excellent 7 reviews 8.1 Location 7.4 |
| Neighborhood | Medina | Eastern Suburbs | Medina | Medina |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
An overview
Offering quality accommodations in the cultural, sightseeing, and shopping district of Marrakech, Kenzi Menara Palace - All Inclusive Premium is a popular pick for both business and leisure travelers. The hotel lies three kilometers from the city center and is easily accessible to important town facilities. With the city's main attractions such as Agdal Gardens, Sultana Spa, and Bains de Marrakech within close reach, guests are sure to love its location.
Take advantage of a wealth of unrivaled services and amenities at this Marrakech hotel. The hotel provides airport transfer, valet parking, a restaurant, safety deposit boxes, and business center to ensure our guests the greatest comfort.
Hotel accommodations have been carefully selected to offer the highest degree of comfort and convenience, with a bathtub, laptop safe box, in room safe, TV, and internet access in each room. The hotel's sauna, spa, garden, and indoor pool are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make Kenzi Menara Palace - All Inclusive Premium the perfect base from which to enjoy your stay in Marrakech.
Take advantage of a wealth of unrivaled services and amenities at this Marrakech hotel. The hotel provides airport transfer, valet parking, a restaurant, safety deposit boxes, and business center to ensure our guests the greatest comfort.
Hotel accommodations have been carefully selected to offer the highest degree of comfort and convenience, with a bathtub, laptop safe box, in room safe, TV, and internet access in each room. The hotel's sauna, spa, garden, and indoor pool are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make Kenzi Menara Palace - All Inclusive Premium the perfect base from which to enjoy your stay in Marrakech.
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Nearest essentials
Airports
Marrakech - Menara Airport (RAK)
5.0 km
Ouarzazate Airport (OZZ)
126.8 km
Hospital or clinic
Healthcare City
910 m
Pharmacy
Wahat Sidi Youssef Pharmacy
2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
Languages spoken
- English
- French
- Arabic
- Spanish
Internet access
- Free Wi-Fi in all rooms
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Table tennis
- Garden
- Spa
- Tennis court
- Hot tub
- Steamroom
- Tours
- Karaoke
- Swimming pool [indoor]
- Massage
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service [24-hour]
- BBQ facilities
- Restaurant [halal]
- Coffee shop
- Restaurants
Services and conveniences
- Cash withdrawal
- Gift/souvenir shop
- Safety deposit boxes
- Concierge
- Infirmary
- Salon
- Currency exchange
- Laundromat
- Shops
- Daily housekeeping
- Laundry service
- Smoking area
- Dry cleaning
- Luggage storage
For the kids
- Babysitting service
- Kids club
- Swimming pool [kids]
- Family room
- Playground
Access
- Check-in/out [express]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Rental car
- Valet parking
- Car park [on-site]
- Shuttle service
Available in all rooms
- Air conditioning
- In-room safe box
- Shower
- Coffee/tea maker
- Internet access – LAN
- TV [flat screen]
- Desk
- Mini bar
- Free bottled water
- Separate shower/bathtub
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-3 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 4-12 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 13:00
Check-out until: 12:00
Getting around
Distance from city center: 3.0 km
Travel time to airport (minutes): 10
Extras
Breakfast charge (unless included in room price): 190 MAD
The property
Non-smoking rooms/floors: No
Number of bars/lounges
: 2
Number of restaurants: 3
Number of rooms : 236
Room voltage: 220
Year property opened: 2008
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Real reviews from real guests
Agoda Reviews (18)Booking.com Reviews (1374)
7.7
Very good
From 18 reviews
Cleanliness8.1
Facilities8.4
Location7.2
Room comfort and quality7.7
Service7.8
Value for money7.7
Provided by verified guests of 
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Premium room with garden view
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Showing 16 verified guest comments
10.0
Exceptional
Ahmed from Canada
Family with young children
Premium Suite with Pool View
Stayed 2 nights in July 2018
Exceptional”
Staff was really helpful and took care quickly of a room issue at our family check in. Gorgieous breakfast that was able to answer my kids needs, knowing they are autistic and have special needs! Also, kids loved the swimming pool!!! So, thanks everyone for making our stay something we remember! And definitely, I would recommend!
Reviewed July 26, 2018
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3.3
Filip from Sweden
Group
Premium room with garden view
Stayed 1 night in August 2013
Good hotel but bad service”
Pool, clean and nice
The hotel staff was the worst. Took 1 hour to check in and they tell multiple times that I haven't paid, even if I showed them my voucher with payment and everything. The hotel is good but the staff need education. And need to learn to speak English.
Reviewed August 25, 2013
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3.7
Filip from Sweden
Group
Premium room with garden view
Stayed 4 nights in August 2013
Not a 5-star”
Pool, gym, breakfast
First of all this is not near a 5-star hotel. The check in took us around 45 min and they told us sit and wait. They didn't serve us anything, like water or tea (that rude in maroc not to do). And when we gave our Voucher with payment information and booking number the first thing after watching even there system and my voucher was "so you havent paid for your stay.. I responden "no i have paid" she insisted by saying "no you havent".. I was sure I had paid and I could even proof it with the voucher. So I wasn't scared. After a while she said "yes you've paid". No, sorry or I was wrong. nothing. Theres one girl in the reception that knows nothing. NOTHING about how to handle guests. Totally wrong attitude. I've many stories with since we stayed there 6 nights. we were 15 people and none of us tought this was a 5-star hotel. JUST because of the service.
Reviewed August 16, 2013
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10.0
Exceptional
El from United Kingdom
Family with young children
Premium room with garden view
Stayed 2 nights in July 2013
just fabulous if only I could stay more”
clean friendly and good value
It was just a fantastic stay due to the worm welcome by the staff and the high quality of services
Reviewed August 07, 2013
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8.3
Excellent
richard from United Kingdom
Couple
Premium room with garden view
Stayed 2 nights in February 2013
Lovely hotel”
High standard of accommodation
the service was good, however with the exception of staff at breakfast i felt sometimes that i was a number and not and individual. staff would be helpful, but not go he extra mile even to the point where you felt on more than one occasion that you were imposing on their agenda.
otherwise a lovely place!
Reviewed February 16, 2013
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10.0
Exceptional
seonaid from United Kingdom
Couple
Premium room with garden view
Stayed 7 nights in June 2012
great hotel could not fault it!!!”
great food and lovely atmosphere
When we arrived we were given mint tea on arrival and had people greet us as soon as we got out the taxi they looked after our bags.
They gave us a free upgrade to a pool view.
The rooms were very nice and modern and very cleaned very well every day.
I think the service from the staff was great they were so happy to help you with anything you needed.
Reviewed June 12, 2012
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9.6
Exceptional
Abdelali from France
Family with young children
Premium Suite with Pool View
Stayed 4 nights in July 2018
Séjour au top !”
Bonjour a tous , pour être le plus bref 4, 4 nuit bien reposante avec ma femme et mes trois enfants, nous avons passé un très bon séjour bien reposant, je voudrais remercier tous le staff du mènera palace pour leur accueil et leur gentillesse , et un remerciement spécial à Mme selma et le monsieur au restaurant , je connais pas son prénom , mes il porte des lunettes, et je le remercie personnellement pour sa gentillesse et sont grand professionnel , et qui nous demander à chaque fois si ont avait besoin de quoi ce soit pour notre confort. Merci encore, et merci à toutes les l’équipe vous êtes au top top, ont reviendra avec plaisir si dieux le veux.
Reviewed July 29, 2018
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7.2
Very good
Khalid from France
Family with young children
Premium Suite with Pool View
Stayed 3 nights in July 2018
Hôtel bien équipé. Belle piscine. Ne mérite toutefois pas le nom de Palace...”
Pas de vrais jus de fruits au petit-dejeuner pour un palace 5 étoiles c'est dommage.
Nous avons attendu 50 minutes avant de disposer de la chambre..
Sinon hôtel propre et bien équipée, suite sympa et belle piscine.
Un peu excentré et horaires de navette pas adaptés.
Repas et collation excessivement chers.
Reviewed July 26, 2018
Cher Mr. Khalid,
Nous voudrions vous remerciez d’avoir choisi le Kenzi Menara Palace pour votre séjour à Marrakech.
Soyez assuré que l’ensemble de vos remarques ont bien été prises en compte et nous pouvons vous certifier que les mesures nécessaires seront mises en application afin d’améliorer la qualité des services.
N'hésitez pas à nous contacter lors de votre prochain séjour à Marrakech afin que nous puissions regagner votre confiance.
Cordialement,
Mme. Ibtissam JAMILI
Directeur Général
Responded July 27, 2018
Kenzi Menara Palace - All Inclusive Premium
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4.0
SABRINA from France
Business traveler
Premium Suite with Garden View
Stayed 3 nights in August 2015
UNE GROSSE ESBROUFFE HOTEL 3 ETOILES MAXIMUM.”
L'ESBROUFFE DE CET HOTEL, DU PERSONNEL INCOMPÉTENT, DES MENSONGES LES UNS DERRIÈRES LES AUTRES
Reviewed August 11, 2015
Cher Client,
Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience suite à votre séjour au Kenzi Menara Palace.
C'est une très grande déception pour nous de lire que votre expérience n'a malheureusement pas été à la hauteur de vos attentes. Nous incluons quotidiennement à l’ensemble de nos équipes le sens de la courtoisie, de la bienveillance et de la disponibilité. Sachez que l'ensemble de vos commentaires ont été lus avec la plus grande considération.
Nous espérons de tout cœur que vous nous renouvellerez votre confiance et que nous aurons l’occasion de vous accueillir à nouveau au Kenzi Menara Palace.
Bien Cordialement,
Mme. Ibtissam JAMILI
Directeur Général
Responded July 27, 2018
Kenzi Menara Palace - All Inclusive Premium
1 traveler found this review helpful. Did you?|
5.0
mohammed from France
Family with teens
Premium room with garden view
Stayed 3 nights in August 2014
séjour malheureux ”
L’espace la cuisine la piscine
Reviewed March 27, 2015
Cher Mr. Mohamed,
Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience suite à votre séjour au Kenzi Menara Palace.
C'est une très grande déception pour nous de lire que votre expérience n'a malheureusement pas été à la hauteur de vos attentes. Nous incluons quotidiennement à l’ensemble de nos équipes le sens de la courtoisie, de la bienveillance et de la disponibilité. Sachez que l'ensemble de vos commentaires ont été lus avec la plus grande considération.
Nous espérons de tout cœur que vous nous renouvellerez votre confiance et que nous aurons l’occasion de vous accueillir à nouveau au Kenzi Menara Palace.
Bien Cordialement,
Mme. Ibtissam JAMILI
Directeur Général
Responded July 27, 2018
Kenzi Menara Palace - All Inclusive Premium
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9.3
Exceptional
Hazar from France
Couple
Premium room with garden view
Stayed 4 nights in June 2014
Au top comme d'habitude tout c'est très bien passé”
Propreté
Accueil
Petit dejeuner
Très reposant avec un superbe accueil une très bonne ambiance
Reviewed June 21, 2014
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8.0
Excellent
magali from France
Couple
Premium room with garden view
Stayed 5 nights in June 2014
sejour très bien, personnel très accueillant”
piscine grande et superbe, cuisine variée de très bonne qualité, personnel très souriant
très bon séjour que je recommande pour tous ceux qui souhaitent se reposer et se détendre à la piscine. la formule all exclusive est au top : cuisine variée avec buffet varié, 2 restaurants proposés aux saveurs marocaines et italiennes.
Reviewed June 16, 2014
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7.0
Very good
Roman from Switzerland
Solo traveler
Premium room with garden view
Stayed 2 nights in August 2013
Luxus zum guten Preis, super Pool....”
Pool, Personal und Zimmergrösse
Superfreundliches Personal, guter Zimmerservice (essen), riesiger und sauberer Pool (ca 20 x 40 m) der ab Abends 6 Uhr jeweils beinahe zur alleinigen Benutzung zur Verfügung stand. Hotel liegt leider etwas ausserhalb der City, es existiert allerdings 4 x Tag ein Gratisshuttlebus zum Place FNA.
Reviewed September 04, 2013
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9.0
Exceptional
Najat from Netherlands
Family with young children
Premium room with garden view
Stayed 2 nights in September 2012
goed hotel”
mooi zwembad
Een mooi en goed hotel met zeer vriendelijke bediening. Wij verbleven in een zeer ruim kamer met een groot badkamer. Voor onze 2 kleintjes (1 jaar en 4 jaar ) hoefden we niet te betalen. Ontbijtbuffet was geweldig, alleen viel ons het avondbuffet tegen, deze was eentonig.
Reviewed September 25, 2012
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9.0
Exceptional
saleh from Saudi Arabia
Family with young children
Premium
Stayed 1 night in January 2015
عائلة مع أطفال صغار في السن”
الغرف واسعة من حيث المساحة مع وجود بلكونة موقع الفندق ممتاز
منتجع في موقع ممتاز لقربة من اماكن الترفيه جبل اوكمندن خلف الفندق يوجد كارفور في مجمع للتسوق وكذالك سينما شارع الفندق جميل للتنزه على القدمين شارع محمد السادس حيث المحلات التجارية والمطاعم
Reviewed January 27, 2015
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9.3
Exceptional
saleh from Saudi Arabia
Family with young children
Premium
Stayed 2 nights in January 2015
Family with young children ”
الغرف كبيره . موقع الفندق ممتاز . تصميم الفندق ممتاز
منتجع في موقع ممتاز لقربة من اماكن الترفيه جبل اوكمندن خلف الفندق يوجد كارفور في مجمع للتسوق وكذالك سينما شارع الفندق جميل للتنزه على القدمين شارع محمد السادس حيث المحلات التجارية والمطاعم
Reviewed January 27, 2015
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