Keraton at The Plaza
Jl. MH. Thamrin Kav. 15, Thamrin, Jakarta, Indonesia, 10350 - See map
Conveniently situated in the Thamrin part of Jakarta, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
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Workout and Leisure
Fitness center
Swimming pool [indoor]
Facilities
Airport transfer
Bicycle rental
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Wonderful short escape ”
I was staying there with my wife to celebrate her birthday and mine. The room was spacious and clean with a very nice view. The gym was great with some great equipments and a pool with nice view. For the food, the variety was alright as we can order something on the menu outside the buffet more than one. The western food was great but the soba was to sweet and the mie goreng also too sweet. Other than that it was a pleasant experience
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Dear Suhendy, Thank you for your positive feedback about our hotel. It was our pleasure to make sure you had a wonderful birthday-staycation with us. We are looking forward to welcoming you back to experience our Sido-Asih Treatment for a couple at Keraton Spa. Warm regards, Keraton at The Plaza
Great service for business people”
My favorite luxury stay in middle of Jakarta. Not only that it has access to shopping mall. It has also butler service. I can save so much time as there is 24/7 butler on duty to help you get through the day from unpacking your suitcase, get your suits ready and also make sure you get a nice bucket of ice for your drink. a lushful plus luxury experience under one roof. Plus an indoor swimming pool that helps to relieve your mood. definitely a future choice for stay
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Dear Dian, Thank you for your positive feedback for our hotel. If we may, we would like to suggest our spa treatments at Keraton Spa, which is perfect for your next stay. We are looking forward to welcoming you back for your business stay and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Keraton at The Plaza
Great facilities”
A 5 star hotel that scores on all aspects. Me and my wife stayed at the hotel for a staycation to celebrate our anniversary. Received a room upgrade and a nice piece of cake was in the room when we arrived. The rooms are beautiful and the facilities such as sauna, steamroom etc absolute superb. One note, the add on breakfast is pricy while variety could be improved. Other 5 star hotels do a better job in this department.
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Dear Daniel, Thank you for sharing your great experience with us. It is our pleasure to have you celebrate your anniversary with staycation in our hotel. We greatly appreciate your note about our breakfast. We hope you will have another stay to experience our Executive Keraton Lounge. We are looking forward to welcoming you back soon. Warm regards, Keraton at The Plaza
A great staycation”
I had one night staycation with mum and sis. It was such a grand experience with hotel's service. Had one of the butler to make an americano and mum love it so much. The size of the room itself is huge and comfortable. But then of coz.. with price for one night itself.. it is all worth it.. 😊 I would actually say that the breakfast menu need improvement. Since the name itself keraton, i would expect more variety of indonesian breakfast. But the chai latte was on point! 👍
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Dear Triasri, Thank you for choosing our hotel and sharing your grand experience about your staycation with us. It is our pleasure to have a pleasant staycation with our 24-hour personalized butler services, opulent Club Junior Suite, and yes the chai latte. We are looking forward to welcoming you, your sister and especially your lovely mom back soon to experience our Spa treatment at Keraton Spa in the future staycation. We hope you were enjoying our Indonesian selection breakfast at Bengawan, we will add more selection of Indonesian selection in the future. Warm regards, Keraton at The Plaza
private hotel”
this is that we want, a quite hotel in the middle of the crowded Jakarta. The staff really helpfull, nice, and warm. My husband really enjoy spent his weekend holiday here. with the cost that we pay, its worth it
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Dear Bujaningrum, Thank you for choosing our hotel and sharing your great experience of weekend staycation. It is our pleasure to have you had a pleasant stay, especially with our personalized service with 24-hour butler. We are looking forward to your next weekend staycation with Sido Asih couple massage at Keraton Spa. Warm regards, Keraton at The Plaza
Great hospitality, superb experience ”
The staffs are very helpful and friendly, the room are great and the access to Plaza Indonesia is very easy
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Dear Hasniza, Thank you for your positive feedback about our hotel. We are looking for welcoming you back for your next stay with us. Please do not hesitate to ask our 24-hour personalized butler to ensure comfort, allowing you to focus on enjoying every moment with us. Warm regards, Keraton at The Plaza
Another view in the heart of jakarta”
very good hotel....luxuries, good room, very worth it. Best stay for couple.
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Dear Iksan, Thank you for your positive feedback for our hotel. We are looking forward to welcoming you back again with our Weekend Staycation with Executive Club Lounge or Romantic Escape with Spa Package for couples and please do not hesitate to reach us should we can be any your assistance. Warm Regards, Keraton at The Plaza
Great Hotel”
Good location, friendly staff and security, clean room
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Exceptional”
Veryimpress by service from Restaurant Begawan esp . Franciscus , Brigette & all the rest staff at Keraton . 10 A stars service.well done.
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Dear Ms Asnah, We appreciate your positive feedback about our hotel. We are looking forward to welcoming you again for our Keraton Sunday Brunch at Bengawan Restaurant and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Keraton at The Plaza.
Excellent ”
Have stayed in Keraton many times. Never disappointed. Excellent as always.
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Dear Mr. Zain, We appreciate your positive feedback about our hotel. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Keraton at The Plaza
Superb !”
Great place, great location and very friendly staff
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Dear Syahrodhiya, Thank you for sharing your great experience about our hotel. It is our pleasure to have you nice stays with our spacious room and enjoy the 24-hour personalized butler service. We are looking forward to your next visit and experience another great story with our French High Tea in Keraton Lounge. Warm regards, Keraton at The Plaza
Beautiful room”
I stayed at this hotel for my wedding anniversary with my husband and 2 months old son. The room was spacious, minimalist design with beautiful view. Breakfast was excellent. They have access to Plaza Indonesia which is one of the best shopping mall in the city and also to The Plaza office building where we had dinner at Altitude restaurant.
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Dear Ms Tessa, We appreciate your positive feedback about our hotel. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Keraton at The Plaza
Nice hotel”
Nice hotel very humble staff and helpfull
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Dear Haryanto, Thank you for sharing your good experience in our hotel. It is our pleasure to have you had a pleasant stay with us. We are looking forward to your next stay together with another experience of our hospitality, especially with our 24-hour personalized butler to more comforting your stay. Warm regards, Keraton at The Plaza
good hotel, good staff and good location”
This hotel have good hotel, good staff and good location
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Dear Mr. Sabar, We appreciate your positive feedback about our hotel. We are looking forward to welcoming you again for your next visit on the Holy Month of Ramadan and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Keraton at The Plaza
Best location”
Connecting to PI mall, best location for shoppers / family with children.
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Dear Julian, We appreciate your positive feedback about our hotel. We are looking forward to welcoming you back again for your next visit to have Whimsical High Tea at Keraton Lounge on our Lobby and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Keraton at The Plaza
Great hotel great location”
The service, staff, room and location are great.
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Dear Shelby, Thank you for your positive feedback for our hotel. We are looking forward to welcoming you again on Weekend Staycation with Executive Club Lounge package for your next stay and please do not hesitate to reach us should we can be any your assistance with our 24-hour butler service while you stay with us. Warm regard, Keraton at The Plaza
Perfect”
My no 1 Fav hotel for staycation. Very recommended if you want to have private time
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Dear Ms Indriyani, We appreciate your positive feedback about our hotel. We are looking forward to your next staycation to have our Easter Bunny Tea Party throughout April and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Keraton at The Plaza
Great Service”
They have very good and spacious bedroom with one of the greatest service i've ever known. Located side by side with Plaza Indonesia Shopping Mall, very close to 'Bundaran HI' MRT station. The staffs are very helpful with our very own 24hours butler ready for us if we need anything. Definitely will choose to stay here again.
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Dear Udini, Thank you for sharing your great staycation experience about our hotel. It is our pleasure to have you a pleasant stay with us. We are looking forward to your next stay really soon to have another memorable experience for our spa treatment in Keraton Spa, level 6. Warm regards, Keraton at The Plaza
They never cleaned up the floor”
One day my wife spilled her coffee in the morning on the main voyeur before we left, when we back the stain still there. i told my wife to not tell the guess service just to check whether the next day they will clean it up. well the next day after we left, they stain still there. we call the front office, and some cleaning service came. we show them that the stain could be clean with just one small tissue wipe. this is some major concern for me, since i brought my 2 years old daughter in the trip while they never clean up the floor.
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Dear Mr Hasanuddin, First and foremost thank you for taking your time to share your feedback with us. We regret for the experience. Kindly be advised that our team is working on the case and follow up accordingly. Warm regards, Keraton at The Plaza.
showing signs of wear and tear”
The water into the bath tub could not get hot even though we turned it all the way up. Corners of the bathroom were showing signs of aging - staining, yellowing. Also, the keraton is known for offering late check outs to members and despite sharing that they could extend my check out to a little later, i was only given an extension till 1pm as they had given me a room that was due to be repaired. A little miffed that despite knowing I was going to check out late from the very first day I checked in, they had given me a room that was due for maintenance. Will probably not return to the keraton - a pity because it was one of my fave hotels in jkt. 3 years ago, I would have recommended the property in a heartbeat (and have done so too), but not now. They aren't bad but they are not that great given the amount you are paying for the room.
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Dear Ms. Zehara, Thank you for your feedback about our hotel. We regret to read that were several detract from your overall experience. We will bring your feedback to attention to our team for further evaluation. Regards, Keraton at The Plaza