Kersangs Relay Station Hotel
Kersangs Relay Station Hotel
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Standard King Bed - Guestroom Kersangs Relay Station Hotel
Standard King Bed - Guestroom
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Interior view Kersangs Relay Station Hotel
Interior view
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Bathroom Kersangs Relay Station Hotel
Bathroom
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Coffee shop Kersangs Relay Station Hotel
Coffee shop
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Excellent
Location
8.4
See all 30 photos Kersangs Relay Station Hotel
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Very good
From 55 reviewsSee what guests said
7.9
/
10
Excellent facilities
8.3
Value for money8.0
Location rating8.4
  • Airport transfer

  • Bar

  • Garden

  • Laundry service

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Standard King Bed
Standard King Bed
...
  • Room size: 15 m²/161 ft²
  • Nature view
  • 1 king bed
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Standard Twin Bed
Standard Twin Bed
...
  • Room size: 20 m²/215 ft²
  • Nature view
  • 2 single beds
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Family Room
Family Room
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 single bed and 1 double b...
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Twin Room with Shared Bathroom
Twin Room with Shared Bathroom
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 2 single beds
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One-Bedroom Suite
One-Bedroom Suite
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
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Mini Suite Room
Mini Suite Room
...
  • Room size: 25 m²/269 ft²
  • Nature view
  • 1 queen bed
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Deluxe Double Room with Shower
Deluxe Double Room with Shower
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 double bed
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Single Bed in Mixed Dormitory Room
Single Bed in Mixed Dormitory Room
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 single bed
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More about Kersangs Relay Station Hotel

More about Kersangs Relay Station Hotel

An overview

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Real reviews from real guests

Agoda Reviews (55)Booking.com Reviews (75)
7.9
/
10
Cleanliness8.3
Facilities8.3
Location8.4
Room comfort and quality7.9
Service8.2
Value for money8.0
Provided by verified guests of Agoda
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Standard Twin Bed
Standard King Bed
Family Room
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Showing 51 verified guest comments
123
10.0
Exceptional
Andrew from United States
Couple
Standard King Bed
Stayed 3 nights in May 2017
Wonderful Guest House”
Kersang Relay station is a guest house constructed in a traditional Tibetan style--a small compound with a front gate, several rooms, and multiple stories. The hotel is managed by a local family and they were extremely gracious and kind hosts, sharing knowledge of local activities and history, as well as providing transport to and from the airport. The compound and rooms are beautiful wood construction with good amenities.
Reviewed August 11, 2018
8.8
Excellent
Joanne from Hong Kong
Solo traveler
Standard Twin Bed
Stayed 3 nights in July 2017
Excellent”
Lovely place in the old town in a quiet spot (in July so not a busy period). The owners are very friendly but don't speak any English. A very peaceful place to stay, but the family are early risers, so expect lively exchanges at 7ish. Probably the comfiest bed I've slept in that wasn't in an expensive hotel!
Reviewed July 06, 2017
Hi Joanne! Thank you so much for this review. We are glad to know you enjoyed your time at our hotel! It is always great for us to read about our clients's experiences. Have a nice day, Kersang's Relay Station Team
Responded April 19, 2018
Kersangs Relay Station Hotel
9.2
Exceptional
Alessandro from Italy
Couple
Standard King Bed
Stayed 2 nights in March 2017
Exceptional”
It's a nice place, tibetan style, with a real tibetan family as guest. They are very smiling, kind and helpful. Breakfast is very good with homemade bread. The guesthouse is all in wood. Beautiful. Our room was little but cozy. Just a little cold, but probably it was a problem just in our room. Anyway there is an electric heater to warm. The nice common room with a beautiful woodstove is warm. We are happy to have been there.
Reviewed March 06, 2017
Hi Alessandro, We are glad to know you had a wonderful stay at our guesthouse! It can indeed be quite cold during winter. We are trying to improve the comfort of every room for the colder seasons! Thank you for taking the time to write us a review. You will always be welcomed to stay with us if you pass by Shangri-La another time! Have an amazing day, Kersang's Relay Station Team
Responded April 19, 2018
Kersangs Relay Station Hotel
8.8
Excellent
Georg from Germany
Couple
Standard King Bed
Stayed 1 night in November 2016
Nice wooden building ”
No
Reviewed November 14, 2016
Hi George! Thank you for leaving a review! We hope your stay was what you were looking for. Have a wonderful day, Kersang's Relay Station Team
Responded April 19, 2018
Kersangs Relay Station Hotel
9.6
Exceptional
joseph from United States
Family with teens
Family Room
Stayed 2 nights in November 2016
Cozy, family run hotel with great location”
The hotel was extremely cozy and was centrally located. This family run spot is extremely welcoming and allowed me and my mother to have interactions with a local family and their traditions (nice conversation and local style breakfasts and teas).
Reviewed November 13, 2016
Hi Joseph, We are glad your mom and you had a nice team in our company! We appreciate very much the time you put into leaving us a review! Have a wonderful day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
10.0
Exceptional
Jessica from Netherlands
Couple
Standard King Bed
Stayed 3 nights in August 2016
Very friendly and helpful staff”
Staff can arrange tickets to interesting sights with small discount and is very helpful. Place is not easy to find.
Reviewed August 08, 2016
Hi Jessica! Thank you for your review! We are happy to know you enjoyed your stay! We are indeed working on the visibility of our guesthouse. Have a nice day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
10.0
Exceptional
Miao from United States
Solo traveler
Family Room
Stayed 1 night in May 2016
Wonderful, wonderful stay. Home away from home in Shangri-La.”
Where do I even begin - WONDERFUL stay for both backpackers on budget and families with kids traveling to the magical Yunnan. Home away from home is how I felt while living at Kersang. Prime location tucked behind a quite little alley way - it is within 5 minutes walking in all distances of Shangri-La Old town. Our room was spacious, beautiful designed with wooden decor, and the washroom was clean and comfortable (you can imagine how neat it is to take a warm shower after a 95 km Yubeng hike!). One wakes up with a view to a beautiful court yard with the magnificent golden Prayer Wheel spinning on the Temple Hill in the background. The rooms come with multiple configurations - we were given a room with a large queen and a twin bed fit for a family. What made our stay at Kersang the most memorable is the friendly family staff, the aunty, uncle and Sonam. Sonam spoke perfect English and extended his helping hands way beyond what a 5 star hotel concierge would have: at times of confusion he provided recommendations on what and where to go, took us to bus station where we could go explore the greater Shangri-La ourselves, and walked round the old town with us to show us around. Kersang solidified our experience of the beautiful Shangri-La; I'd go back to Shangri-La just to have another stay at this wonderful place. And oh yes, don't miss out on the breakfast, it is excellent!
Reviewed May 29, 2016
8.3
Excellent
Gillian from United Kingdom
Couple
Standard Twin Bed
Stayed 2 nights in October 2015
Lovingly restored traditional house”
Lovely room, beautifully modernised. Roof garden with a view over the old town. Run by an utterly delightful lady, although she speaks no English.
Highly recommended
Reviewed November 20, 2015
Hi Gilian, Thank you so much for this review! We are very happy to know you spent a nice time at our guesthouse. Have a beautiful day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
10.0
Exceptional
Nicholas from China
Couple
Standard King Bed
Stayed 3 nights in November 2015
Perfect Place for your Shangrila Journey”
Staff were exceedingly friendly and helpful. Room was comfortable and warm (it was very cold outside). Location was prime.
Simply perfect. We spent most of our time outside of it but our time at the "Station" was pleasant and comfortable.
Reviewed November 18, 2015
Hi Nicholas, Thank you so much for this great review! We are so happy to know you enjoyed your stay at our guesthouse and that it satisfied your needs. It will be our pleasure to host you again if you ever decide to come back to Shangri-La. Have a wonderful day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
5.7
neil from United Kingdom
Group
Standard King Bed
Stayed 2 nights in September 2014
Kersangs Relay Station Hotel”
Ok
Reviewed September 29, 2014
Hi Neil, Thank you for taking the time to leave us a review! We are constantly trying to improve our guesthouse. Have a nice day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
5.0
SUNITI from Australia
Solo traveler
Standard Twin Bed
Stayed 1 night in September 2014
Disappointing but pretty hotel ”
Pretty hotel, decent central location, clean rooms
2 nights
Reviewed September 24, 2014
Hi Suniti, Thank you for taking the time to write us a review! We are sorry to hear that the guesthouse was not what you were looking for! We are constantly trying to improve every aspect of our guesthouse. Have a nice day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
8.7
Excellent
Rosina from Germany
Solo traveler
Standard Twin Bed
Stayed 2 nights in April 2014
Friendly and quiet guesthouse”
Centrally located, friendly owner, great value for money
It's a very cozy guesthouse in local style and very authentic, centrally located in the old town directly behind the golden temple. It's a bit hard to find from the street, but once there you have a great view from to temple, especially from the terrace of the guesthouse! It's located directly next to the burnt part of the old town and was lucky to escape from the fire! The rooms are clean, very basic but have everything one need, including heat blankets. The owner speaks no English and his daughter was not here during our stay, but we managed to communicate with gestures for the basics and he was very friendly.
Reviewed May 01, 2014
Hi Rosina, Thank you for taking the time to write us a review! We are very happy to know you had a nice time staying at our guesthouse. The staff is now doing its best to learn english. It will always be our pleasure to host you if you ever come back to Shangri-La! Have a beautiful day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
7.7
Very good
Rosina from Germany
Solo traveler
Standard King Bed
Stayed 2 nights in April 2014
Authentic guesthouse, great location”
Cetral ocation, awesome
Reviewed April 18, 2014
Hi Rosina, Thank you for taking the time to write us a review! We are glad to read that you enjoyed our guesthouse. Have a beautiful day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
8.3
Excellent
aharon from Israel
Couple
Standard Twin Bed
Stayed 1 night in October 2013
very good”
hospitality
Reviewed October 29, 2013
Hi Aharon, Thank you for you review! Have a nice day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
7.0
Very good
thibaud from France
Couple
Standard King Bed
Stayed 1 night in September 2013
nice and simple. well located”
nice and simple. well located
nice and simple. well located, nice and simple. well located, nice and simple. well located
Reviewed October 05, 2013
Hi Thibaud, Thank you for taking the time to write us a review, we appreciate it very much! We are glad to know you enjoyed the guesthouse. Have a nice day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
6.0
Wong from Malaysia
Couple
Family Room
Stayed 3 nights in September 2013
Average hotel slightly overprice. Small room.”
Very small room, poor water pressure & not value for money.
Stayed 3 nights with 2 nights black out with eletricity supply. According to hotel boss, this is very normal at Shangrila old town. Very small room with no drinking water provide. Hotel location is hard to find. Will not recommend this hotel to friends visiting Shangrila
Reviewed September 25, 2013
Hi Wong, Thank you for taking the time to write us a review. We are very sorry for how your experience turned out. We are constantly trying to improve every small detail of our hotel. We now have drinking water provided at the reception and our electric system is more reliable. We are working on the visibility of the hotel but it stays a bit difficult because we are located in the Old Town. Once again, we apologize for how your stay was. We have now improved many aspects of our hotel. Have a nice day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
6.0
dov from Israel
Couple
Standard King Bed
Stayed 2 nights in August 2013
nice cleen room, staff dont know english”
comforteble bed, good location
the room was nice but the staff didnt knew english. we gave our cloth for washing and for 3 days we were at the hotel they didnt took care of it. (until we reminded them and then discovered a wet laundry...)
Reviewed September 11, 2013
Hi Dov, Thank you for letting us know how your stay was. We are very sorry to know about the laundry incident. It was probably a miscommunication between the staff. We are now very alert and are making sure this type of situation does not happen a second time. As for the language barrier, the staff is currently doing their best to learn the english language to be able to communicate more easily with foreign clients. We apologize for the situation and we are glad to know you appreciated our amenities. Have a wonderful day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
5.3
richard from Netherlands
Couple
Family Room
Stayed 3 nights in August 2013
slightly dissappointing”
roof terrace, with view on temple
This hotel was a 'top deal' in the recent Lonely Planet Guide, so a 'safe bet'. Well; the view from the terrace was nice. But that's all about it. Rooms were not dirty, but the toilet was smelling all nights. Staff's english was limited, service just adequate, nothing special. Bar; almost nothing in there. Coffee; extremely poor (the girl admitted she did not know how to handle the machine, but nevertheless charged us $ 3 for something that looked more like white tea and had even less taste). No atmosphere. Maybe we were spoilt in the weeks before, but we had much better experiences in hotels for half of the $50 per night we paid in Kersangs Relay Station
Reviewed September 09, 2013
Hi Richard, Thank you for taking the time to write us a review. We are very sorry to read you were disappointed by your experience at our hotel. We are constantly trying to improve every small detail of our hotel. We will definitely work on the smell coming from the toilet. As for the language barrier with the staff, they are currently doing their best to improve their spoken english. We now have more options in our bar: local beers, wine, coffee and tea. We also have four different breakfast options. We are sorry to know the service was not what you expected. The staff is now trained a few times a year and does its best so that every client has a wonderful experience. As for the atmosphere, we are trying to improve it. It can indeed be very calm in Shangri-La during low season. Once again, we apologize for your experience. Thank you for letting us know what we can improve. Have a nice day, Kersang's Relay Station
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Kersangs Relay Station Hotel
9.3
Exceptional
Noriko from Japan
Family with young children
Family Room
Stayed 2 nights in August 2013
Relax Comfort in Old town by watching temple ”
Comfortable bed, Quiet nice location, Ancient town
Was really nice location in old town but not too noisy. So very easy to go restaurant, shopping near by but while stay at Guest House, we see temple and town view from balcony, feel relax. Staff speak english well and let us use the kitchen, So kind. Also the bed with warm blanket was so comfortable and we extended our stay. Very nice place in Old town of Shangri-la!
Reviewed August 29, 2013
Hi Noriko! We are very glad know you enjoyed your stay! Thank you so much for writing such a nice review. It was our pleasure to host you! Have an amazing day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
8.0
Excellent
Alejandro from Spain
Solo traveler
Standard King Bed
Stayed 1 night in August 2013
Tibetan style hotel, nice staff, great views”
Architecture, location, nice staff
Very nice boutique hotel with traditional tibetan architecture. All made in wood. Second floor is wonderful, with views to the temple. Rooms are clean and bathrooms basic. You feel you are in a tibetan's family house. Staff is helpful and speak English. Different breakfast types, including tibetan yak butter tea option. Not easy to get a good car for trips.
Reviewed August 18, 2013
Hi Alejandro, Thank you for taking the time to write us a review, we appreciate it a lot! We are glad to know you enjoyed our guesthouse and your stay in Shangri-La. We are sorry to read you had a hard time to find car for your travels. We are currently trying to improve our travel services. Have a nice day, Kersang's Relay Station
Responded April 19, 2018
Kersangs Relay Station Hotel
123
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