Kersangs Relay Station Hotel
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9.2
Exceptional
/10
(461 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location
Parking
Available
Free Wi-Fi

Kersangs Relay Station Hotel

No 1 Jamelang, Jinlong Street, Shangri La, Deqen, China, 674400 - See map
"Kersang Relay station is a guest house constructed in a traditional Tibetan style--a small compound with a front gate, several rooms, and multiple sto..."
Andrew - August 11, 2018
Excellent facilities on premise
8.5 facilities on premise
Excellent service
8.5 rating for service
Excellent cleanliness
8.3 rating for cleanliness
Very good comfort
7.9 room quality and comfort
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

  • Garden

Cheaper than 99% of all properties in Deqen in the last 24 hoursCompared to 379 Deqen properties at Agoda for various dates
Value for money8.2
Location rating8.6

Rooms available at Kersangs Relay Station Hotel

7.9
Very good
Room comfort & quality
Standard King Bed
Standard King Bed
...
  • Room size: 15 m²/161 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Standard Twin Bed
Standard Twin Bed
...
  • Room size: 20 m²/215 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Family Room
Family Room
...
  • Room size: 25 m²/269 ft²
  • Nature view
  • 1 single bed and 1 double b...
Enter dates to see prices
One-Bedroom Suite
One-Bedroom Suite
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Standard Queen Room
Standard Queen Room
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Single Bed in Mixed Dormitory Room
Single Bed in Mixed Dormitory Room
...
  • Room size: 16 m²/172 ft²
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Mini Suite Room
Mini Suite Room
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
Room Assigned on Arrival
...
    Enter dates to see prices
    Suite
    Suite
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      Room Assigned on Arrival
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Kersangs Relay Station Hotel?

        Check-in is from 7:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out.

        How do I get to Kersangs Relay Station Hotel?

        Kersangs Relay Station Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of CNY 60. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Kersangs Relay Station Hotel has a car park available for guests. If you're looking for an easy way to get around Deqen with private transportation, the hotel can arrange car rental for you.

        What is the smoking policy at Kersangs Relay Station Hotel?

        Kersangs Relay Station Hotel does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        SEE MAP
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        What people love about Kersangs Relay Station Hotel

        • 10.0
          Exceptional

          "Kersang solidified our experience of the beautiful Shangri-La;"

          Miao

          |

          May 29, 2016

        • 9.2
          Exceptional

          "It's a nice place, tibetan style, with a real tibetan family as guest."

          Alessandro

          |

          March 6, 2017

        • 10.0
          Exceptional
          Staff 

          "The owner is very friendly kind and helpful."

          budsakorn

          |

          December 23, 2018

        Property ranking|Compared to 379 Deqen properties
        See all rankings
        Cheapest price score
        Review score - United States
        9.4/10
        Room comfort score
        7.9/10
        Value for money score
        8.2/10
        Better than
        99
        %
        of Deqen properties
        Better than
        98
        %
        of Deqen properties
        Better than
        96
        %
        of Deqen properties
        Better than
        94
        %
        of Deqen properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        More about Kersangs Relay Station Hotel

        More about Kersangs Relay Station Hotel

        10.0
        Exceptional

        "Very nice hotel with traditional tibetan style."

        budsakorn

        |

        December 23, 2018

        Description

        Show less

        Most talked about facilities

        Breakfast
        6 mentions
        Food & Dining
        2 mentions
        View
        1 mention
        Housekeeping
        1 mention

        What they offer

        10.0
        Exceptional
        Bathroom

        "Room is cozy with hot shower and electric bed."

        budsakorn

        |

        December 23, 2018

        View all reviews
        Show less

        Food and dining

        Breakfast options

        Asian
        Vegetarian

        Restaurants on site

        Restaurant
        Cuisine:Asian, Chinese, Local
        Menu:Buffet

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Kersangs Relay Station Hotel from real guests

        Overall rating
        9.2
        Exceptional
        From 461 reviews
        Provided by verified guests of
        Agoda Reviews (69)Booking.com Reviews (392)
        Rating via Agoda8.1
        /
        10
        Cleanliness8.3
        Facilities8.5
        Location8.6
        Room comfort and quality7.9
        Service8.5
        Value for money8.2
        High score for Deqen
        Rating
        9+ Exceptional (21)
        8-9 Excellent (12)
        7-8 Very Good (12)
        6-7 Good (5)
        <6 Below Expectation (10)
        Time of the year
        Mar - May (17)
        Jun - Aug (20)
        Sep - Nov (20)
        Dec - Feb (3)
        All guests (69)
        All room types
        All languages

        Show reviews that mention 

        Showing 60 verified guest comments
        123
        9.6
        Exceptional
        veena from Thailand
        Group
        Standard Twin Bed
        Stayed 2 nights in November 2019

        Great”

        Helpful staff, beautiful hotel

        Reviewed November 19, 2019
        10.0
        Exceptional
        budsakorn from Thailand
        Group
        Standard Twin Bed
        Stayed 1 night in December 2018

        Perfect!”

        Very nice hotel with traditional tibetan style. Room is cozy with hot shower and electric bed. The hotel close to Big prayer wheel (Da fo temple) 5 minutes by walk. The owner is very friendly kind and helpful. Breakfast is very good with homemade bread in tibetan stylele.

        Reviewed December 23, 2018
        8.0
        Excellent
        thanyada from Thailand
        Couple
        Standard King Bed
        Stayed 1 night in October 2018

        Worth for money and good location”

        Located in old town, walking distance to few tourist places and friendly staff

        Reviewed October 24, 2018
        10.0
        Exceptional
        Andrew from United States
        Couple
        Standard King Bed
        Stayed 3 nights in May 2017

        Wonderful Guest House”

        Kersang Relay station is a guest house constructed in a traditional Tibetan style--a small compound with a front gate, several rooms, and multiple stories. The hotel is managed by a local family and they were extremely gracious and kind hosts, sharing knowledge of local activities and history, as well as providing transport to and from the airport. The compound and rooms are beautiful wood construction with good amenities.

        Reviewed August 11, 2018
        8.8
        Excellent
        Joanne from Hong Kong
        Solo traveler
        Standard Twin Bed
        Stayed 3 nights in July 2017

        Excellent”

        Lovely place in the old town in a quiet spot (in July so not a busy period). The owners are very friendly but don't speak any English. A very peaceful place to stay, but the family are early risers, so expect lively exchanges at 7ish. Probably the comfiest bed I've slept in that wasn't in an expensive hotel!

        Reviewed July 06, 2017

        Hi Joanne! Thank you so much for this review. We are glad to know you enjoyed your time at our hotel! It is always great for us to read about our clients's experiences. Have a nice day, Kersang's Relay Station Team

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        9.2
        Exceptional
        Alessandro from Italy
        Couple
        Standard King Bed
        Stayed 2 nights in March 2017

        Exceptional”

        It's a nice place, tibetan style, with a real tibetan family as guest. They are very smiling, kind and helpful. Breakfast is very good with homemade bread. The guesthouse is all in wood. Beautiful. Our room was little but cozy. Just a little cold, but probably it was a problem just in our room. Anyway there is an electric heater to warm. The nice common room with a beautiful woodstove is warm. We are happy to have been there.

        Reviewed March 06, 2017

        Hi Alessandro, We are glad to know you had a wonderful stay at our guesthouse! It can indeed be quite cold during winter. We are trying to improve the comfort of every room for the colder seasons! Thank you for taking the time to write us a review. You will always be welcomed to stay with us if you pass by Shangri-La another time! Have an amazing day, Kersang's Relay Station Team

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        8.8
        Excellent
        Georg from Germany
        Couple
        Standard King Bed
        Stayed 1 night in November 2016

        Nice wooden building ”

        No

        Reviewed November 14, 2016

        Hi George! Thank you for leaving a review! We hope your stay was what you were looking for. Have a wonderful day, Kersang's Relay Station Team

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        9.6
        Exceptional
        joseph from United States
        Family with teens
        Family Room
        Stayed 2 nights in November 2016

        Cozy, family run hotel with great location”

        The hotel was extremely cozy and was centrally located. This family run spot is extremely welcoming and allowed me and my mother to have interactions with a local family and their traditions (nice conversation and local style breakfasts and teas).

        Reviewed November 13, 2016

        Hi Joseph, We are glad your mom and you had a nice team in our company! We appreciate very much the time you put into leaving us a review! Have a wonderful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        10.0
        Exceptional
        Jessica from Netherlands
        Couple
        Standard King Bed
        Stayed 3 nights in August 2016

        Very friendly and helpful staff”

        Staff can arrange tickets to interesting sights with small discount and is very helpful. Place is not easy to find.

        Reviewed August 08, 2016

        Hi Jessica! Thank you for your review! We are happy to know you enjoyed your stay! We are indeed working on the visibility of our guesthouse. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        10.0
        Exceptional
        Miao from United States
        Solo traveler
        Family Room
        Stayed 1 night in May 2016

        Wonderful, wonderful stay. Home away from home in Shangri-La.”

        Where do I even begin - WONDERFUL stay for both backpackers on budget and families with kids traveling to the magical Yunnan. Home away from home is how I felt while living at Kersang. Prime location tucked behind a quite little alley way - it is within 5 minutes walking in all distances of Shangri-La Old town. Our room was spacious, beautiful designed with wooden decor, and the washroom was clean and comfortable (you can imagine how neat it is to take a warm shower after a 95 km Yubeng hike!). One wakes up with a view to a beautiful court yard with the magnificent golden Prayer Wheel spinning on the Temple Hill in the background. The rooms come with multiple configurations - we were given a room with a large queen and a twin bed fit for a family. What made our stay at Kersang the most memorable is the friendly family staff, the aunty, uncle and Sonam. Sonam spoke perfect English and extended his helping hands way beyond what a 5 star hotel concierge would have: at times of confusion he provided recommendations on what and where to go, took us to bus station where we could go explore the greater Shangri-La ourselves, and walked round the old town with us to show us around. Kersang solidified our experience of the beautiful Shangri-La; I'd go back to Shangri-La just to have another stay at this wonderful place. And oh yes, don't miss out on the breakfast, it is excellent!

        Reviewed May 29, 2016
        8.3
        Excellent
        Gillian from United Kingdom
        Couple
        Standard Twin Bed
        Stayed 2 nights in October 2015

        Lovingly restored traditional house”

        Lovely room, beautifully modernised. Roof garden with a view over the old town. Run by an utterly delightful lady, although she speaks no English.

        Highly recommended

        Reviewed November 20, 2015

        Hi Gilian, Thank you so much for this review! We are very happy to know you spent a nice time at our guesthouse. Have a beautiful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        10.0
        Exceptional
        Nicholas from China
        Couple
        Standard King Bed
        Stayed 3 nights in November 2015

        Perfect Place for your Shangrila Journey”

        Staff were exceedingly friendly and helpful. Room was comfortable and warm (it was very cold outside). Location was prime.

        Simply perfect. We spent most of our time outside of it but our time at the "Station" was pleasant and comfortable.

        Reviewed November 18, 2015

        Hi Nicholas, Thank you so much for this great review! We are so happy to know you enjoyed your stay at our guesthouse and that it satisfied your needs. It will be our pleasure to host you again if you ever decide to come back to Shangri-La. Have a wonderful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        5.7
        neil from United Kingdom
        Group
        Standard King Bed
        Stayed 2 nights in September 2014

        Kersangs Relay Station Hotel”

        Ok

        Reviewed September 29, 2014

        Hi Neil, Thank you for taking the time to leave us a review! We are constantly trying to improve our guesthouse. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        5.0
        SUNITI from Australia
        Solo traveler
        Standard Twin Bed
        Stayed 1 night in September 2014

        Disappointing but pretty hotel ”

        Pretty hotel, decent central location, clean rooms

        2 nights

        Reviewed September 24, 2014

        Hi Suniti, Thank you for taking the time to write us a review! We are sorry to hear that the guesthouse was not what you were looking for! We are constantly trying to improve every aspect of our guesthouse. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        8.7
        Excellent
        Rosina from Germany
        Solo traveler
        Standard Twin Bed
        Stayed 2 nights in April 2014

        Friendly and quiet guesthouse”

        Centrally located, friendly owner, great value for money

        It's a very cozy guesthouse in local style and very authentic, centrally located in the old town directly behind the golden temple. It's a bit hard to find from the street, but once there you have a great view from to temple, especially from the terrace of the guesthouse! It's located directly next to the burnt part of the old town and was lucky to escape from the fire! The rooms are clean, very basic but have everything one need, including heat blankets. The owner speaks no English and his daughter was not here during our stay, but we managed to communicate with gestures for the basics and he was very friendly.

        Reviewed May 01, 2014

        Hi Rosina, Thank you for taking the time to write us a review! We are very happy to know you had a nice time staying at our guesthouse. The staff is now doing its best to learn english. It will always be our pleasure to host you if you ever come back to Shangri-La! Have a beautiful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        7.7
        Very good
        Rosina from Germany
        Solo traveler
        Standard King Bed
        Stayed 2 nights in April 2014

        Authentic guesthouse, great location”

        Cetral ocation, awesome
        Reviewed April 18, 2014

        Hi Rosina, Thank you for taking the time to write us a review! We are glad to read that you enjoyed our guesthouse. Have a beautiful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        8.3
        Excellent
        aharon from Israel
        Couple
        Standard Twin Bed
        Stayed 1 night in October 2013

        very good”

        hospitality
        Reviewed October 29, 2013

        Hi Aharon, Thank you for you review! Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        7.0
        Very good
        thibaud from France
        Couple
        Standard King Bed
        Stayed 1 night in September 2013

        nice and simple. well located”

        nice and simple. well located

        nice and simple. well located, nice and simple. well located, nice and simple. well located

        Reviewed October 05, 2013

        Hi Thibaud, Thank you for taking the time to write us a review, we appreciate it very much! We are glad to know you enjoyed the guesthouse. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        6.0
        Wong from Malaysia
        Couple
        Family Room
        Stayed 3 nights in September 2013

        Average hotel slightly overprice. Small room.”

        Very small room, poor water pressure & not value for money.

        Stayed 3 nights with 2 nights black out with eletricity supply. According to hotel boss, this is very normal at Shangrila old town. Very small room with no drinking water provide. Hotel location is hard to find. Will not recommend this hotel to friends visiting Shangrila

        Reviewed September 25, 2013

        Hi Wong, Thank you for taking the time to write us a review. We are very sorry for how your experience turned out. We are constantly trying to improve every small detail of our hotel. We now have drinking water provided at the reception and our electric system is more reliable. We are working on the visibility of the hotel but it stays a bit difficult because we are located in the Old Town. Once again, we apologize for how your stay was. We have now improved many aspects of our hotel. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        6.0
        dov from Israel
        Couple
        Standard King Bed
        Stayed 2 nights in August 2013

        nice cleen room, staff dont know english”

        comforteble bed, good location

        the room was nice but the staff didnt knew english. we gave our cloth for washing and for 3 days we were at the hotel they didnt took care of it. (until we reminded them and then discovered a wet laundry...)

        Reviewed September 11, 2013

        Hi Dov, Thank you for letting us know how your stay was. We are very sorry to know about the laundry incident. It was probably a miscommunication between the staff. We are now very alert and are making sure this type of situation does not happen a second time. As for the language barrier, the staff is currently doing their best to learn the english language to be able to communicate more easily with foreign clients. We apologize for the situation and we are glad to know you appreciated our amenities. Have a wonderful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        123

        Reviews of Kersangs Relay Station Hotel from real guests

        Overall rating
        9.2
        Exceptional
        From 461 reviews
        Provided by verified guests of
        Agoda Reviews (69)Booking.com Reviews (392)
        Rating via Agoda8.1
        /
        10
        Cleanliness8.3
        Facilities8.5
        Location8.6
        Room comfort and quality7.9
        Service8.5
        Value for money8.2
        High score for Deqen
        Rating
        9+ Exceptional (21)
        8-9 Excellent (12)
        7-8 Very Good (12)
        6-7 Good (5)
        <6 Below Expectation (10)
        Time of the year
        Mar - May (17)
        Jun - Aug (20)
        Sep - Nov (20)
        Dec - Feb (3)
        All guests (69)
        All room types
        All languages

        Show reviews that mention 

        Showing 60 verified guest comments
        123
        9.6
        Exceptional
        veena from Thailand
        Group
        Standard Twin Bed
        Stayed 2 nights in November 2019

        Great”

        Helpful staff, beautiful hotel

        Reviewed November 19, 2019
        10.0
        Exceptional
        budsakorn from Thailand
        Group
        Standard Twin Bed
        Stayed 1 night in December 2018

        Perfect!”

        Very nice hotel with traditional tibetan style. Room is cozy with hot shower and electric bed. The hotel close to Big prayer wheel (Da fo temple) 5 minutes by walk. The owner is very friendly kind and helpful. Breakfast is very good with homemade bread in tibetan stylele.

        Reviewed December 23, 2018
        8.0
        Excellent
        thanyada from Thailand
        Couple
        Standard King Bed
        Stayed 1 night in October 2018

        Worth for money and good location”

        Located in old town, walking distance to few tourist places and friendly staff

        Reviewed October 24, 2018
        10.0
        Exceptional
        Andrew from United States
        Couple
        Standard King Bed
        Stayed 3 nights in May 2017

        Wonderful Guest House”

        Kersang Relay station is a guest house constructed in a traditional Tibetan style--a small compound with a front gate, several rooms, and multiple stories. The hotel is managed by a local family and they were extremely gracious and kind hosts, sharing knowledge of local activities and history, as well as providing transport to and from the airport. The compound and rooms are beautiful wood construction with good amenities.

        Reviewed August 11, 2018
        8.8
        Excellent
        Joanne from Hong Kong
        Solo traveler
        Standard Twin Bed
        Stayed 3 nights in July 2017

        Excellent”

        Lovely place in the old town in a quiet spot (in July so not a busy period). The owners are very friendly but don't speak any English. A very peaceful place to stay, but the family are early risers, so expect lively exchanges at 7ish. Probably the comfiest bed I've slept in that wasn't in an expensive hotel!

        Reviewed July 06, 2017

        Hi Joanne! Thank you so much for this review. We are glad to know you enjoyed your time at our hotel! It is always great for us to read about our clients's experiences. Have a nice day, Kersang's Relay Station Team

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        9.2
        Exceptional
        Alessandro from Italy
        Couple
        Standard King Bed
        Stayed 2 nights in March 2017

        Exceptional”

        It's a nice place, tibetan style, with a real tibetan family as guest. They are very smiling, kind and helpful. Breakfast is very good with homemade bread. The guesthouse is all in wood. Beautiful. Our room was little but cozy. Just a little cold, but probably it was a problem just in our room. Anyway there is an electric heater to warm. The nice common room with a beautiful woodstove is warm. We are happy to have been there.

        Reviewed March 06, 2017

        Hi Alessandro, We are glad to know you had a wonderful stay at our guesthouse! It can indeed be quite cold during winter. We are trying to improve the comfort of every room for the colder seasons! Thank you for taking the time to write us a review. You will always be welcomed to stay with us if you pass by Shangri-La another time! Have an amazing day, Kersang's Relay Station Team

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        8.8
        Excellent
        Georg from Germany
        Couple
        Standard King Bed
        Stayed 1 night in November 2016

        Nice wooden building ”

        No

        Reviewed November 14, 2016

        Hi George! Thank you for leaving a review! We hope your stay was what you were looking for. Have a wonderful day, Kersang's Relay Station Team

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        9.6
        Exceptional
        joseph from United States
        Family with teens
        Family Room
        Stayed 2 nights in November 2016

        Cozy, family run hotel with great location”

        The hotel was extremely cozy and was centrally located. This family run spot is extremely welcoming and allowed me and my mother to have interactions with a local family and their traditions (nice conversation and local style breakfasts and teas).

        Reviewed November 13, 2016

        Hi Joseph, We are glad your mom and you had a nice team in our company! We appreciate very much the time you put into leaving us a review! Have a wonderful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        10.0
        Exceptional
        Jessica from Netherlands
        Couple
        Standard King Bed
        Stayed 3 nights in August 2016

        Very friendly and helpful staff”

        Staff can arrange tickets to interesting sights with small discount and is very helpful. Place is not easy to find.

        Reviewed August 08, 2016

        Hi Jessica! Thank you for your review! We are happy to know you enjoyed your stay! We are indeed working on the visibility of our guesthouse. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        10.0
        Exceptional
        Miao from United States
        Solo traveler
        Family Room
        Stayed 1 night in May 2016

        Wonderful, wonderful stay. Home away from home in Shangri-La.”

        Where do I even begin - WONDERFUL stay for both backpackers on budget and families with kids traveling to the magical Yunnan. Home away from home is how I felt while living at Kersang. Prime location tucked behind a quite little alley way - it is within 5 minutes walking in all distances of Shangri-La Old town. Our room was spacious, beautiful designed with wooden decor, and the washroom was clean and comfortable (you can imagine how neat it is to take a warm shower after a 95 km Yubeng hike!). One wakes up with a view to a beautiful court yard with the magnificent golden Prayer Wheel spinning on the Temple Hill in the background. The rooms come with multiple configurations - we were given a room with a large queen and a twin bed fit for a family. What made our stay at Kersang the most memorable is the friendly family staff, the aunty, uncle and Sonam. Sonam spoke perfect English and extended his helping hands way beyond what a 5 star hotel concierge would have: at times of confusion he provided recommendations on what and where to go, took us to bus station where we could go explore the greater Shangri-La ourselves, and walked round the old town with us to show us around. Kersang solidified our experience of the beautiful Shangri-La; I'd go back to Shangri-La just to have another stay at this wonderful place. And oh yes, don't miss out on the breakfast, it is excellent!

        Reviewed May 29, 2016
        8.3
        Excellent
        Gillian from United Kingdom
        Couple
        Standard Twin Bed
        Stayed 2 nights in October 2015

        Lovingly restored traditional house”

        Lovely room, beautifully modernised. Roof garden with a view over the old town. Run by an utterly delightful lady, although she speaks no English.

        Highly recommended

        Reviewed November 20, 2015

        Hi Gilian, Thank you so much for this review! We are very happy to know you spent a nice time at our guesthouse. Have a beautiful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        10.0
        Exceptional
        Nicholas from China
        Couple
        Standard King Bed
        Stayed 3 nights in November 2015

        Perfect Place for your Shangrila Journey”

        Staff were exceedingly friendly and helpful. Room was comfortable and warm (it was very cold outside). Location was prime.

        Simply perfect. We spent most of our time outside of it but our time at the "Station" was pleasant and comfortable.

        Reviewed November 18, 2015

        Hi Nicholas, Thank you so much for this great review! We are so happy to know you enjoyed your stay at our guesthouse and that it satisfied your needs. It will be our pleasure to host you again if you ever decide to come back to Shangri-La. Have a wonderful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        5.7
        neil from United Kingdom
        Group
        Standard King Bed
        Stayed 2 nights in September 2014

        Kersangs Relay Station Hotel”

        Ok

        Reviewed September 29, 2014

        Hi Neil, Thank you for taking the time to leave us a review! We are constantly trying to improve our guesthouse. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        5.0
        SUNITI from Australia
        Solo traveler
        Standard Twin Bed
        Stayed 1 night in September 2014

        Disappointing but pretty hotel ”

        Pretty hotel, decent central location, clean rooms

        2 nights

        Reviewed September 24, 2014

        Hi Suniti, Thank you for taking the time to write us a review! We are sorry to hear that the guesthouse was not what you were looking for! We are constantly trying to improve every aspect of our guesthouse. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        8.7
        Excellent
        Rosina from Germany
        Solo traveler
        Standard Twin Bed
        Stayed 2 nights in April 2014

        Friendly and quiet guesthouse”

        Centrally located, friendly owner, great value for money

        It's a very cozy guesthouse in local style and very authentic, centrally located in the old town directly behind the golden temple. It's a bit hard to find from the street, but once there you have a great view from to temple, especially from the terrace of the guesthouse! It's located directly next to the burnt part of the old town and was lucky to escape from the fire! The rooms are clean, very basic but have everything one need, including heat blankets. The owner speaks no English and his daughter was not here during our stay, but we managed to communicate with gestures for the basics and he was very friendly.

        Reviewed May 01, 2014

        Hi Rosina, Thank you for taking the time to write us a review! We are very happy to know you had a nice time staying at our guesthouse. The staff is now doing its best to learn english. It will always be our pleasure to host you if you ever come back to Shangri-La! Have a beautiful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        7.7
        Very good
        Rosina from Germany
        Solo traveler
        Standard King Bed
        Stayed 2 nights in April 2014

        Authentic guesthouse, great location”

        Cetral ocation, awesome
        Reviewed April 18, 2014

        Hi Rosina, Thank you for taking the time to write us a review! We are glad to read that you enjoyed our guesthouse. Have a beautiful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        8.3
        Excellent
        aharon from Israel
        Couple
        Standard Twin Bed
        Stayed 1 night in October 2013

        very good”

        hospitality
        Reviewed October 29, 2013

        Hi Aharon, Thank you for you review! Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        7.0
        Very good
        thibaud from France
        Couple
        Standard King Bed
        Stayed 1 night in September 2013

        nice and simple. well located”

        nice and simple. well located

        nice and simple. well located, nice and simple. well located, nice and simple. well located

        Reviewed October 05, 2013

        Hi Thibaud, Thank you for taking the time to write us a review, we appreciate it very much! We are glad to know you enjoyed the guesthouse. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        6.0
        Wong from Malaysia
        Couple
        Family Room
        Stayed 3 nights in September 2013

        Average hotel slightly overprice. Small room.”

        Very small room, poor water pressure & not value for money.

        Stayed 3 nights with 2 nights black out with eletricity supply. According to hotel boss, this is very normal at Shangrila old town. Very small room with no drinking water provide. Hotel location is hard to find. Will not recommend this hotel to friends visiting Shangrila

        Reviewed September 25, 2013

        Hi Wong, Thank you for taking the time to write us a review. We are very sorry for how your experience turned out. We are constantly trying to improve every small detail of our hotel. We now have drinking water provided at the reception and our electric system is more reliable. We are working on the visibility of the hotel but it stays a bit difficult because we are located in the Old Town. Once again, we apologize for how your stay was. We have now improved many aspects of our hotel. Have a nice day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        6.0
        dov from Israel
        Couple
        Standard King Bed
        Stayed 2 nights in August 2013

        nice cleen room, staff dont know english”

        comforteble bed, good location

        the room was nice but the staff didnt knew english. we gave our cloth for washing and for 3 days we were at the hotel they didnt took care of it. (until we reminded them and then discovered a wet laundry...)

        Reviewed September 11, 2013

        Hi Dov, Thank you for letting us know how your stay was. We are very sorry to know about the laundry incident. It was probably a miscommunication between the staff. We are now very alert and are making sure this type of situation does not happen a second time. As for the language barrier, the staff is currently doing their best to learn the english language to be able to communicate more easily with foreign clients. We apologize for the situation and we are glad to know you appreciated our amenities. Have a wonderful day, Kersang's Relay Station

        Responded April 19, 2018
        Kersangs Relay Station Hotel
        123
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